SSM Health St. Joseph Hospital - Lake Saint Louis

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

72%

Would definitely recommend
2% higher than the national average

SSM Health St. Joseph Hospital - Lake Saint Louis

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

SSM Health St. Joseph Hospital - Lake Saint Louis

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Carol Welch Jul 28 2020

Review for Dr. Jawaid

I've had 3 procedures performed by him and is has always shown compassion and a caring spirit.

Jul 26 2020

Review for Dr. Tariq

Though the patient are warned that unavoidable delays may occur, I never encountered any. The Doctor and his staff were friendly and professional.

Jul 24 2020

Review for Dr. Bodavula

Carol Lansdown Jul 23 2020

Review for Dr. Kinsella

He is

Cheryl holland Jul 17 2020

Review for Dr. Marcu

C Straatmann Jul 11 2020

Review for Dr. Krishnan

Doctor Melvin it's extremely attentive to my baby. She doesn't rush us out of the office and answers all question we ask. Highly recommended.

Jul 10 2020

Review for Dr. Melvin

Dr Poggemeier met with us during one of the most stressful times in our lives. The first thing he did was Listen. Something doctors’ rarely ever do. He never made us feel rushed or neglected. And was clearly extremely knowledgeable! I highly recommend him to anyone.

Jul 03 2020

Review for Dr. Poggemeier

If I could leave 6 stars I would. There is no place better to go if you need a spinal injection. Excellent communication, excellent care!

Trish Jul 01 2020

Review for Dr. Mekler

Saw the doctor for first time today was very thorough. Took time to explain lab work. And to go over a wellness plan for me . Would recommend for PCP

RON SKYLES Jun 30 2020

Review for Dr. Renner

Melynda mundy Jun 25 2020

Review for Dr. Marcu

She is unwilling to help and is not knowledgeable of common health conditions

Jun 15 2020

Review for Dr. Sattler

Christy Jun 09 2020

Review for Dr. Wright

Dr. Zoghbi and her staff are amazing! I was welcomed warmly when diagnosed with breast cancer in 2015 and feel heard and appreciated every time I go in to this day.

Heather B Jun 02 2020

Review for Dr. Zoghbi

A patient of over 10 years Jun 02 2020

Review for Dr. Lord

Jun 02 2020

Review for Dr. Gheith

Becky G. Jun 01 2020

Review for Dr. Bernstein

Dr. Wright is a wonderful person to work with. He is kind, caring, and has a genuine desire to help people. His team is knowledgeable and available when you need them. My interactions with Dr. Wright and his Team were always a positive experience!

Elizabeth S. May 30 2020

Review for Dr. Wright

I found him to be an excellent listener and was very informative and fully addressed your concerns. I am glad I was referred to Dr. Margolis.

Vickie May 28 2020

Review for Dr. Margolis

So far, I really like him and he seems extremely trustworthy. Love his staff too.

Carol Gay Plumb May 28 2020

Review for Dr. Frank

He is probably the best Dr. I have had. He’s very caring, very knowledgeable , I would recommend him to everyone!! He’s a wonderful person ! Nancy Marler 5/27/20

Nancy Marler May 28 2020

Review for Dr. Ali

Definitely recommend Dr Wright!

May 27 2020

Review for Dr. Wright

I really liked Dr. Eubanks, I didn't have to wait long at all for an appointment or in the waiting room. Her office staff at the O'Fallon Hwy K office are great too. Dr. Eubanks has a great bedside manner and is very knowledgeable. I would highly recommend her.

Kara May 22 2020

Review for Dr. Eubanks

Great doc!

Mike May 18 2020

Review for Dr. Gheith

Dr. Ziaee was very compassionate and took time to explain my condition to me and answer all the questions I have. Very blessed he was my doc when I was admitted.

K McIntosh May 16 2020

Review for Dr. Ziaee

Saw Dr Wright yesterday, very thorough and caring. His office staff and him very nice, I was very comfortable. I will be having surgeries with him.

May 15 2020

Review for Dr. Wright

Dr. Patri is by far the best doctor that I have seen over the years, and I have seen quite a few. She genuinely cares and goes over the top to make sure you understand what and why she is doing what she is doing for you. She becomes your best advocate for you with all the other doctors.

Phil May 14 2020

Review for Dr. Patri

Very caring and compassionate doctor who truly listens to your needs and concerns

Deborah Beckering May 08 2020

Review for Dr. Underhill

Fair ... searched for new dr

May 08 2020

Review for Dr. Bishara

Great doctor, kind person.

Jane L May 06 2020

Review for Dr. Schaberg

May 01 2020

Review for Dr. Hoang

I love Dr Stowell. She always makes me feel like she’s truly interested in what’s going on with me.

May 01 2020

Review for Dr. Stowell

Apr 30 2020

Review for Dr. Mekler

Apr 29 2020

Review for Dr. Naemi

Dr. Azrak is very knowledgeable and professional when I discussed any questions I have had past. He has helped my other physicians when they have called to ask about whether medications will worked well together. Great man to talk to. He doesn't make you feel you are asking any "dumb" questions.

Apr 28 2020

Review for Dr. Azrak

Apr 27 2020

Review for Dr. Graven

Dr. Bodavula was very good about explaining my injury and the healing process. I like his approach of allowing my injury to heal without surgery if surgery is not necessary.

Denise Visintine Apr 25 2020

Review for Dr. Bodavula

Unethical practice! Neither the doctor nor her nurse care if you're in pain. I called regarding extreme pain due to kidney stone surgery and they refused to see me for a week. I had to insist and remind them that not seeing me sooner would be unethical before they would reschedule.

Apr 25 2020

Review for Dr. Berni

tyler Apr 22 2020

Review for Dr. Colbert

says she's accepting new patients, clicked the number to make an appointment. the first woman i talked to told me she was taking appointments and transferred me to the office only to be told she's not taking new patients.

Apr 22 2020

Review for Dr. Oetting

She take the time to talk to you listen to medical issues. She is one of the best doctors I've ever had.

Colleen bayer Apr 13 2020

Review for Dr. Koo

She is the most caring Doctor! When my husband was sick and dying we could not have asked for a better doctor or more caring person I absolutely Love her and I never had a chance to tell her so I am telling her now! Love you Ann G. Bill’s Wife

Ann Gwaltney Apr 12 2020

Review for Dr. Chen

RUDE unprofessional, cancels appointments when you are standing there waiting, never again will I be fooled by a pretend doctor like this guy and his rude, mean uncooperative staff

James Carl Williams Apr 10 2020

Review for Dr. Gheith

I have seen all the Dr.s and NP at the Warrenton office, they are all fantastic and so easy to work with and talk to. It was really difficult to leave our NP from the area we moved from, but really appreciate the knowledge and care from all the staff.

Julene Apr 08 2020

Review for Dr. Grimes

Met again with Dr. Wright & Amanda. They did a great job of explaning procedures & pricing. Nice facility too.!

Mar 27 2020

Review for Dr. Wright

Wait over an hour past appointment time. Ignores diabetes rx refill requests for days.

Mar 24 2020

Review for Dr. Ghazal-Albar

Mar 22 2020

Review for Dr. Bodavula

he spend a lot of time for me. also I'm a doctor form Ankara tip 89 hasanctn32@yahoo.com

Hasan Cetin Mar 20 2020

Review for Dr. Guler

Kristi Davis Mar 18 2020

Review for Dr. Wright

Understanding the best still after35 years going to him Has a great careing staff

Mary crawford Mar 17 2020

Review for Dr. Murray

She is so sweet and very pleasant and listen to your concerns with attention for a better treatment.

Maria Henry Mar 16 2020

Review for Dr. Hoang

Dr Gheith is a very thorough physician on the initial visit. He really makes you feel at ease when sharing your pain management needs. I have and will continue to recommend him for pain care.

Linda Prosser Mar 16 2020

Review for Dr. Gheith

Everyone is nice and very professional and always on time with my appointment.

Gretchen Mar 12 2020

Review for Dr. Wright

I use to like her,until she came in yelling at my husband like his diabetes is his fault. I need a Dr who is not afraid of touching you ,who listens to your heart,lungs examines you.

Mar 11 2020

Review for Dr. Nekouian

Pleased Mar 11 2020

Review for Dr. Boone

An all around caring doctor who is not afraid to pick up the slack in other provider areas when needed. We only have great remarks regarding is knowlege, caring and expertise!

Pleased Mar 11 2020

Review for Dr. Singer

Physician very knowledgeable. Staff friendly and efficient.

Anonymous Mar 09 2020

Review for Dr. Wright

Dr. Kardesch is an exceptional cardiologist. For many years he has provided competent and compassionate care to my family and myself. I highly recommend Dr. Kardesch.

Dan Mar 08 2020

Review for Dr. Kardesch

Dr. Bialecki is a great Dr. He was my GI while I was in Depaul. I was so impressed I am switching from my current GI to Bialecki.

S. Taylor Mar 06 2020

Review for Dr. Bialecki

Very condescending, lacks compassion. Made fun of dietary changes I made that helped me, and brushed off symptoms I was experiencing.

Mar 05 2020

Review for Dr. Bernstein

Very condescending, lacks compassion. Made fun of dietary changes I made that helped me, and brushed off symptoms I was experiencing. Stay away

Mar 05 2020

Review for Dr. Bernstein

I met with Dr. Renner in December, and then called the office to ask a medication question in February. I got a letter in the mail a week later dismissing me as a patient. I'm so confused as to why - no explanation. Do NOT go to this doctor. She does not stand by her patients.

BaileyC Mar 02 2020

Review for Dr. Renner

Mar 01 2020

Review for Dr. Axford

Melissa Feb 29 2020

Review for Dr. Helfrey

Phenomenal! Great bedside manner and fixed my issue. Highly recommend his services!!

Lesa Feb 28 2020

Review for Dr. Martin

Mikhail and Margarita Vaynshteyn February 27, 2020 Feb 28 2020

Review for Dr. Zerega

I have been a patient of Dr. Hoffmann's for many years and wouldn't want anyone else. He is absolutely one of the best doctors, is very professional and is genuinely concerned for your well-being.

Robin Davis Feb 28 2020

Review for Dr. Hoffmann

Very professional, very patient and caring doctor, we were very lucky to meet Dr. Chen, Qing.

KEVIN Feb 28 2020

Review for Dr. Chen

Mina GHAHREMANI Feb 26 2020

Review for Dr. Rasmussen

Jennifer Feb 23 2020

Review for Dr. Wright

Dr Wright and his staff are wonderful. I was so nervous for my vein procedure and I felt so at ease. I would definitely recommend.

Feb 23 2020

Review for Dr. Wright

Close Call Feb 22 2020

Review for Dr. Hinton

Dr. Hill is an excellent doctor. Staff is very friendly and short waiting times.

Feb 21 2020

Review for Dr. Hill

Donna Hunt Feb 19 2020

Review for Dr. Stoneking

Feb 19 2020

Review for Dr. Wright

Courteous, caring, professional, informative, on time performance, great staff, no waiting time to speak of, great attitude toward not only patients but staff...

Michael McGinley Feb 17 2020

Review for Dr. Nissing

Feb 16 2020

Review for Dr. Dean

Dr. Thirtula is kind and takes the time to listen to what is going on with you. Her approach to meds is very thorough and when she prescribes something she takes into consideration whether you tolerate meds well or need to go slowly to build up to the proper dose.

CAT Feb 15 2020

Review for Dr. Thirtala

Lori Bethmann in Hazelwood, MO - Feb 15 2020

Review for Dr. Bedwinek

The staff was professional, patient, and caring

C. S. Feb 12 2020

Review for Dr. Wright

Top notch nephrologist genuinely caring and treats patients with respect. Dr. Young listens and address your kidney health concerns. Highly recommend Dr. Young, he is awesome.

Nicere Garland Feb 12 2020

Review for Dr. Young

Feb 12 2020

Review for Dr. Sattler

Charles Stone Feb 12 2020

Review for Dr. Ziaee

Feb 08 2020

Review for Dr. Hinton

She listened to what I had to say. She gave a really busy instead of just talking to me for 10 minutes.

Feb 07 2020

Review for Dr. Melvin

The only reason I still go to family medical group is because the nurse practitioner Chris Turnbough is amazing. I don’t like Dr. Brunk, he’s arrogant and condescending. If it weren’t for Chris I’d have gone ride where.

Feb 06 2020

Review for Dr. Brunk

Timothy B. Feb 05 2020

Review for Dr. Wright

Great place and doctor, nurse

Cecilia W. Feb 05 2020

Review for Dr. Wright

Willard Ross Colebank Jr in Saint Charles, MO - Feb 01 2020

Review for Dr. Quigley

L. GILLARD Feb 01 2020

Review for Dr. Scott

Horrible. He did not care at all about my hearing loss or ear issues.

Jan 31 2020

Review for Dr. Cremer

Katie Harris Jan 29 2020

Review for Dr. Kinsella

Sarah Stevens Jan 26 2020

Review for Dr. Alam

Everyone Is so helpful and explains procedures which help you feel at ease.

Jan 24 2020

Review for Dr. Wright

I had an incredibly thorough exam and I felt listened to! Dr. Wright and his staff are great!

Melissa Woody Jan 23 2020

Review for Dr. Wright

Dr. Zoghbi and her staff took very good care of my husband during his illness. Even during the end they were generous with their time to answer my questions and concerns. I would recommend Dr. Zoghbi in a heart beat.

Margie Pence (Wife of Tim Pence) Jan 23 2020

Review for Dr. Zoghbi

Location

SSM Health St. Joseph Hospital - Lake Saint Louis

100 Medical Plz, Lake Saint Louis, MO 63367

Frequently Asked Questions

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