SSM Health St. Joseph Hospital - Lake Saint Louis

69%

Patients that would definitely recommend
1% lower than the national average


SSM Health St. Joseph Hospital - Lake Saint Louis is a medical facility located in Lake Saint Louis, MO. This hospital has been recognized for Patient Safety Excellence Award™ and Gastrointestinal Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

69%

Would definitely recommend
1% lower than the national average

SSM Health St. Joseph Hospital - Lake Saint Louis

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

SSM Health St. Joseph Hospital - Lake Saint Louis

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr. Quigley was knowledgeable and listened to my concerns.

Angela Sorenson Jun 19 2021

Review for Dr. Quigley

Excellent surgeon who cares about his patients. I wouldn’t be walking again if it wasn’t for the skill and care of this surgeon and his team. I am forever grateful.

Cathy S Jun 17 2021

Review for Dr. Helfrey

Dr. Schaberg is very professional, thorough, listens and answers all questions.

Rebecca Raic Jun 16 2021

Review for Dr. Schaberg

Excellent care. Very friendly staff. Took the time to listen and was very thorough. Dr. Charnond & his staff have a great bedside manner. Highly recommended.

Sue Jun 16 2021

Review for Dr. Charnond

Margaret M Thiel Jun 13 2021

Review for Dr. Schaberg

Location

SSM Health St. Joseph Hospital - Lake Saint Louis

100 Medical Plz, Lake Saint Louis, MO 63367

Frequently Asked Questions

Where is SSM Health St. Joseph Hospital - Lake Saint Louis located?

Has SSM Health St. Joseph Hospital - Lake Saint Louis won any recent awards from Healthgrades?

Does SSM Health St. Joseph Hospital - Lake Saint Louis score well in safety ratings?