Progress West Hospital

77%

Patients that would definitely recommend
7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Progress West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Progress West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr. Bergmann removed my gall bladder 19 days ago and he did a great job! He was kind and compassionate and I am healing perfectly. I would not hesitate to recommend him!!

Kim Oct 27 2020

Review for Dr. Bergmann

Jenny Goben Oct 25 2020

Review for Jon Wilson

Dr Itoku is EXCELLENT physician and his staff is very professional and CARING I would recommend them to anyone

Oct 25 2020

Review for Dr. Itoku

Dr. Alten was amazing. I miss her, but thankful she delivered both my children. The first obgyn that I have felt very comfortable. She is a friendly, bubbly person. Sad to see her move. The office was generally running late, but she always took the time to answer any concerns I may have had.

Oct 20 2020

Review for Dr. Alten

Dr. Gulley was thorough and personable. He told me what my problems and options were for my foot and when to contact him for pain.

Diane Wiegel Oct 19 2020

Review for Dr. Gilley

Location

Progress West Hospital

2 Progress Point Ct, O Fallon, MO 63368

Frequently Asked Questions

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