Mercy Hospital St. Louis

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Cranial Neurosurgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in cranial neurosurgery

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Mercy Hospital St. Louis

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Mercy Hospital St. Louis

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Ashlee Lambert Jul 09 2020

Review for Dr. Aubuchon

Jason S. Jul 09 2020

Review for Dr. Sanghavi

Jill Jul 08 2020

Review for Dr. Stein

Dr. Arnold was personable, efficient and informative. She was attentive to my needs before and after surgery. I would definitely recommend her.

Jul 07 2020

Review for Dr. Arnold

I have seeing her since my fist prenatal appointment I love her she talks to me about my results she laughs with me and my husband I know I’m in good hands I feel very comfortable with her ??

Jeaneatte ware Jul 06 2020

Review for Dr. Carns

Idalia Jul 05 2020

Review for Dr. Lapoint

Dr. Mork was the best PCP I ever had and was extremely disappointed that he and Mercy parted ways. Dr. Mork if you see this reply I would very much like to follow you to your next practice. Please contact me.

Rick Rustige 314-894-4883 Jul 03 2020

Review for Dr. Mork

Dr. Scullin was my physician for over 15+ years. Where she went, I would go to see her. She was/is amazing. I don't need/want touchy feely doctors. She is thorough and is very efficient with assessing health issues. I highly recommend Dr. Scullin.

K. Sansone Jul 02 2020

Review for Dr. Scullin

Been a patient over 25 years family Doctor don't know what I would do without her. The negative comments are "fake news" Dr Meyr-Cherry will prevail.

Ruth Jun 30 2020

Review for Dr. Meyr-Cherry

Christianah Akinduro Jun 30 2020

Review for Dr. Levine

Outstanding Doctor! He explained my issue, he addressed and back to normal! From the beginning to the end, I was treated like the most important patient there. Thank you Dr. Bailey!

Jun 29 2020

Review for Dr. Bailey

O. T. Jun 27 2020

Review for Dr. Sanghavi

I love Dr Williams and have been seeing her for years. She is kind and thorough. I trust her opinion.

MegM Jun 26 2020

Review for Dr. Williams

Dr. Bailey is GREAT! He takes the time to walk you through his diagnosis. He described the challenge, and briefed me on his plan of attack. Long story short, he addressed my issue and I'm back to 100%. Thank you Dr. Bailey and your Staff for the first class I received.

Jim Naumann Jun 26 2020

Review for Dr. Bailey

J from KC Jun 25 2020

Review for Dr. Ahlering

Lauren S Jun 25 2020

Review for Dr. Jostes

LJJ422 Jun 25 2020

Review for Dr. Beck

Michelle Jun 25 2020

Review for Dr. Ahlering

Dr. Colleen Glisson has high credentials as a MD. Dr. Glisson tries every option before surgery. Eventually surgery was necessary and she exceeded my expectations. In addition, her bedisde is second to none. 5 gold stars. I HIGHLY RECOMMEND DR. COLLEEN E. GLISSON!

Daisy in Lake St. Louis Jun 24 2020

Review for Dr. Glisson

Linsey Lees, RN Jun 23 2020

Review for Dr. Ahlering

Dr Normille always takes the time with me and researches to make sure he makes the best decision for my welfare. He is a 5 star doctor and so is his staff

Robbie Jun 23 2020

Review for Dr. Normile

Jun 23 2020

Review for Dr. Whelan

Dr. Lapoint is the best of the best. He never rushes you through your appt and makes sure to thoroughly listen and answer any questions. His bedside manner is great too, he's very funny and personable! Every time I see him, I leave thinking, I am really glad he's my gyno.

Jun 23 2020

Review for Dr. Lapoint

Ann Hilstrom Jun 22 2020

Review for Dr. Arnold

I love Dr. Ahlering, and all of his staff. I am currently on my second IVF pregnancy by Dr. Ahlering after 6 miscarriages in 7 years. I can’t say enough about the nurses (Shawnie, Jen Hoelting) to the embryologist to the most gentle blood drawer (Ty). THANKS MCRM! For making me a mommy :)

Lauren Jun 20 2020

Review for Dr. Ahlering

Mary Young Jun 19 2020

Review for Dr. Pruitt

Jun 19 2020

Review for Dr. Meyr-Cherry

Jun 18 2020

Review for Dr. Jacob

She is one of the finest Doctors practicing medicine, My whole family has been seeing her for over 25 YEARS with complete satisfaction. I cannot say enough excellent things about her. All these reviews less than 4 stars are false and probably posted by MERCY healthcare office.

KENNETH Kelley Jun 18 2020

Review for Dr. Meyr-Cherry

Got a call today that dr Mork was no longer an Ssm Doctor. It took me forever to find a doctor I liked and trusted! Now I have to track him down or start the process all over! I don’t want any other doctor in his old office. Am very upset by this.

Cari Jun 18 2020

Review for Dr. Mork

Annie Mac Jun 18 2020

Review for Dr. Meyers

Dr Kreikemeier is awesome. He is very easy to talk to. He was 5 minutes behind and appologized for being late. WOW. I trust him. That is what matters the most! I highly recommend him as a GI specialist.

Karen G Jun 17 2020

Review for Dr. Kreikemeier

This guy doesn’t let you finish a sentence, fights and complains about other doctors and is super arrogant.

Jun 13 2020

Review for Dr. Janssen

Great man with a great team, friendly and as my Mothers care giver was given the chance to see all the Great things she has always said about him were true.

Helen Adams and Family Jun 12 2020

Review for Dr. Normile

Simoni family Jun 10 2020

Review for Dr. Schuetz

Beth MacDonald Jun 10 2020

Review for Dr. Meyers

Jun 10 2020

Review for Dr. Brown

Fay Wuest Jun 09 2020

Review for Dr. Morris

great, Dr. Westfall saved my life in 2014. I continue to see him every 6 months and trust him completely

L Palmer Jun 09 2020

Review for Dr. Westfall

Matthew Roberts Jun 09 2020

Review for Dr. Ahlering

Dr Jostes has been my trusted OB-Gyn for 20 years. Cared for me through all three pregnancies and has been taking care of me since and I have trusted his guidance every step of the way. Caring and compassionate and would recommend to anyone looking for a physician you can trust.

Jun 06 2020

Review for Dr. Jostes

Jun 06 2020

Review for Dr. Ahlering

Wonderful doctor!! Didn’t rush me, listened to my concerns, and ordered correct testing to get to cause. Wouldn’t hesitate to refer him to friends and family.

Anna Simpson-Mills Jun 05 2020

Review for Dr. Randolph

Best Dr. Ever!!

Jun 05 2020

Review for Dr. Houston

Dr. Odegard is very caring and compassionate. He treats you as if you’re his only patient he has that day.

Ron Frauenfelder Jun 04 2020

Review for Dr. Odegard

Jun 04 2020

Review for Susan Gaffney

Candace Jun 02 2020

Review for Dr. Padratzik

He has provided excellent care of my vision for the past several years. I am diabetic with dry eye macular degeneration and cataracts. He will be performing cataract surgery this fall on both eyes. They have progressed to this point just now.

Jun 02 2020

Review for Dr. Fedyk

Very thorough.

Jun 02 2020

Review for Dr. Fedyk

Other reviewers must not have met the same doctor. Very caring and explained exactly what was wrong with my foot.

Sherica Jun 02 2020

Review for Dr. Arnold

Very caring, listened to my problem and came up with thorough treatment plan. Her nurse was very helpful as well and assisted with my care.

D Jun 02 2020

Review for Dr. Arnold

Jun 01 2020

Review for Dr. Williams

Dr. Jostes discusses and treats all of my concerns and appreciates my time as well; very short wait time. I have trusted him for over 29 years and would highly recommend.

EK Jun 01 2020

Review for Dr. Jostes

Becky G. Jun 01 2020

Review for Dr. Bernstein

Jun 01 2020

Review for Dr. Curylo

Dr. Nayak has been my primary care physician for many years now and I couldn't recommend her more highly.

Cliff Parmer May 31 2020

Review for Dr. Nayak

This is one great doctor according to Hal Zoller

May 31 2020

Review for Dr. McClintock

Mike May 30 2020

Review for Dr. Odegard

He is probably the best Dr. I have had. He’s very caring, very knowledgeable , I would recommend him to everyone!! He’s a wonderful person ! Nancy Marler 5/27/20

Nancy Marler May 28 2020

Review for Dr. Ali

I have been a patient for over 25 years and he is the best by a long shot. Very responsive and knowledgeable. He is the Dr. that Doctors go to.

SAE May 27 2020

Review for Dr. Sommer

May 26 2020

Review for Dr. Ivaturi

Every single visit is being a nightmare. He is always abrupt and in a hurry to leave. Does not explain anything. Unprofessional, disrespectful.

May 26 2020

Review for Dr. Garcia-Ferrer

Taylor May 26 2020

Review for Dr. Glass

Taylor May 26 2020

Review for Dr. Byron

AKM May 25 2020

Review for Dr. Veronikis

Excellent care in all ways from the first appointment to the outcome of the surgical procedure.

Todd Davis May 23 2020

Review for Dr. Arnold

Office staff is rude and unprofessional. Doctor is always running behind and does not value your time. Only worried about collecting money from you, not about your health.

P. Maessen May 23 2020

Review for Dr. Phruttitum

Dr Jostes delivered my twin boys with exceptional calm and grace.

May 22 2020

Review for Dr. Jostes

So far I have really liked having her as my PCP. I feel like she has really listened to my concerns and wasn't too prideful to admit that we might need to work with a specialist at first. I think she has great bedside manor and have had an easy time working with her team.

Nichole M. May 22 2020

Review for Dr. Ball

I love her! She is so genuine and competent. She is easy to communicate with and is so kind! She makes an awkward exam less awkward somehow. I have been through 2 pregnancies with her and she was on call for one of the deliveries. HIGHLY reccomend

Nichole M. May 22 2020

Review for Dr. Byron

Had a great experience. Highly recommend

May 21 2020

Review for Dr. Anderson

Has treated myself and most of my family over the years. He's the best.

May 21 2020

Review for Dr. Anderson

Dr. Ziaee is wonderful. She removed my tonsils. Great bedside manner and very smart.

Lisa Clarke May 21 2020

Review for Dr. Ziaee

Wonderful. Dr. Hardeman is an excellent sinus surgeon. He's the sinus doctor other doctors refer choose. He also has treated my kids for their many ear issues.

Lisa Clarke May 21 2020

Review for Dr. Hardeman

I am so sad that Dr. Beckerdite left the practice. He was our family doctor for over 8 years. We felt that he truly cared about us and would do anything for us. I will keep searching to see where he is at. I would love to have him be our doctor again.

Tetzlaff Famliy May 21 2020

Review for Dr. Beckerdite

He is an excellent communicator, is up-to-date, technically proficient, and a kind and understanding person.

Dave Olander, MD May 20 2020

Review for Dr. Doshi

Rich Steyh May 20 2020

Review for Dr. Lanis

Kelsey May 20 2020

Review for Dr. Alten

Beverly Garland May 19 2020

Review for Dr. Kapoor

I love him!! He has saved me from myself twice. He’s a straight shooter and won’t sugar coat it for you. I’m lucky to have found him. If you’re a drug seeker go somewhere else. He knows his meds and will find the correct dosage for you. He is absolutely wonderful.

Carmel May 18 2020

Review for Dr. Nowotny

Did outstanding work on my knee and I highly recommend him.

Joe Hanon May 16 2020

Review for Dr. Tessier

Excellent, personal care.

Mary Saucier May 16 2020

Review for Dr. Garcia-Ferrer

Zachary Ryan Hoffman May 16 2020

Review for Dr. Whelan

I’ve been a patient of Dr. DeRosa’s for 20 + years. He delivered all 3 of my children safely and was very compassionate when we suffered a miscarriage. He has great bedside manner and is incredibly kind. I trust him completely along with his nurse, Shelly.

Courtney D. May 15 2020

Review for Dr. Derosa

May 15 2020

Review for Dr. Ball

Charlé May 14 2020

Review for Dr. Arnold

May 14 2020

Review for Dr. Holds

Chuck & Cindy Brodess May 14 2020

Review for Dr. Beckerdite

Great doctor, caring and takes the time with you. I'm really upset that he left Mercy Medical. Where am I going to find another one like him? I won't. Where did you go Matthew?

Marianne Ulmer May 13 2020

Review for Dr. Beckerdite

Very caring man he listened to my concerns

Ken Dodge May 13 2020

Review for Dr. Gaughan

All three of my children are courtesy of Dr. Ahlering! It was a long road but he always supported and encouraged me and I achieved my dreams and perfect family, despite my older age (babies born with my own eggs at 38, 42 and 45). Thank you for making me a mom!

May 13 2020

Review for Dr. Ahlering

May 12 2020

Review for Dr. Hu

May 12 2020

Review for Dr. Sharma

Stephen Schmidt is the best pain management doctor I have been to. Dr. Schmidt is the only Pain Management doctor who has found the answer to my pain. I’m so thankful and happy to get my life back without the pain without pain meds.

Chris Bishop May 11 2020

Review for Dr. Schmidt

Amy Stein May 11 2020

Review for Dr. Cajigal

Extremely skilled surgeon, very transparent, polite, and intelligent. He saved my moms life. You can trust him with your life.

Q May 09 2020

Review for Dr. Sweeney

Location

Mercy Hospital St. Louis

615 S New Ballas Rd, Saint Louis, MO 63141