Mercy Hospital Jefferson

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Mercy Hospital Jefferson

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Mercy Hospital Jefferson

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Jessica R Jul 10 2020

Review for Dr. Schuman

Excellent don’t think twice this is your guy!

Jul 07 2020

Review for Dr. Wagner

Thanks again Doc , feeling great tonight. Make a call and talk with you and withing hours you have me feeling better.......THANK YOU

Kevin R Jun 30 2020

Review for Dr. Draves

Scott C Jun 27 2020

Review for Dr. Alam

He straightened a prior doctors mistake. And I’m very pleased of my outcome. Thanks Doc!! Kathleen

N/A Jun 17 2020

Review for Dr. Mirkin

Jun 03 2020

Review for Dr. Snow

Deborah Obrien Jun 03 2020

Review for Dr. Snow

Jun 02 2020

Review for Dr. Gheith

Great doc!

Mike May 18 2020

Review for Dr. Gheith

May 12 2020

Review for Dr. Hu

RUDE unprofessional, cancels appointments when you are standing there waiting, never again will I be fooled by a pretend doctor like this guy and his rude, mean uncooperative staff

James Carl Williams Apr 10 2020

Review for Dr. Gheith

Apr 09 2020

Review for Dr. Jensen

Apr 06 2020

Review for Dr. Krikorian

SW injury, excellent results

Rhoderic P Mirkin Apr 04 2020

Review for Dr. Mirkin

I was sleeved on 02/12/2020. The entire experience was simply Amazing. Great support before and after surgery. I Highly recommend Dr. Snow and his team.

Keith Simmons Apr 03 2020

Review for Dr. Snow

Apr 01 2020

Review for Dr. Snow

Dr. Jabbar is caring doctor takes the time to listen to his patient. Communication with him and his staff is top notch! You won't find a better physician or staff.

Mar 30 2020

Review for Dr. Jabbar

Dr Snow and his staff is awesome they treat patients with a caring heart and God has given Dr Snow a spirit of excellence to help those in need.

Sheritha Mar 26 2020

Review for Dr. Snow

He takes his time to talk about your condition and in terms that does not require a medical degree to understand. He has excellent bedside manners. His staff is very friendly and always ready to assist you.

Richard L Mar 23 2020

Review for Dr. Kanungo

Sandra Donovan Mar 22 2020

Review for Dr. Suen

Totally inefficient system here. Impossible to get simple follow through on refilling a simple choresestral script. Several attempts in writing and several vm's left and still no refill. Horrible follow through.

Horrible Follow Through For Simple Refill Mar 17 2020

Review for Dr. Hayden

Dr Gheith is a very thorough physician on the initial visit. He really makes you feel at ease when sharing your pain management needs. I have and will continue to recommend him for pain care.

Linda Prosser Mar 16 2020

Review for Dr. Gheith

Great doctor

Mar 10 2020

Review for Dr. Basso

Orthowife Mar 10 2020

Review for Dr. Finnie

Dr. Snow & his staff are excellent! They take the time to answer your questions & treat you like family. They never rush you through your appointment or make you feel like you are bothering them. Highly recommend Dr. Snow & his staff.

Cristie B Mar 10 2020

Review for Dr. Snow

Dr Gould did a fantastic job clearing out the sinus infection I now know was much worse than I thought. I felt at ease with him and I highly recommend him to anyone who needs an ENT.

Joella Owen Mar 09 2020

Review for Dr. Gould

first time patient, not very responsive to my concerns, felt like she was rushing to get on to the next patient, not a complete exam, staff was ok, told me to order my prescriptions from Prugen, wasn't impressed with their service at all. Most likely won't be back!

Mar 06 2020

Review for Dr. Jensen

Mar 05 2020

Review for Dr. Finnie

Dr. Ruble took the time to explain my X-rays and CT scans. Up until then I didn’t know exactly what was going on with my situation. Very professional and great personality. The staff was friendly also.

Brian J. Smock Sr. Mar 03 2020

Review for Dr. Ruble

Robin Peterein Feb 26 2020

Review for Dr. Patel

Feb 23 2020

Review for Dr. Speidel

Chasity Feb 22 2020

Review for Dr. Seltzer

Dr. Snow and his staff have been absolutely delightful to work with. I’ve been treated with kindness and respect and never like I was just a number. I highly recommend Dr. Snow and his practice to anyone looking for assistance with Bariatrics.

T Creamer Feb 21 2020

Review for Dr. Snow

The visit was an extremely comfortable and enlightening journey into the problem and solution to my foot needs. Although it has been a few years I maintain a very positive outlook towards Dr. Voss and the service rendered to me.

Charles Campbell Feb 21 2020

Review for Richard Voss

Dr, Jabbar is the best. I am grateful to have him as my doctor, he is kind, considerate, caring, and very professional. I like him so much I drive 141 miles oneway. When I moved I decided to drive the 282 mile round trip just to keep him as my doctor.

Jim B Feb 18 2020

Review for Dr. Jabbar

Dr. Gould is a very knowledgeable doctor and he will answer any questions you have. I had two sinus procedures done & am breathing much better now. I would definitely recommend him.

Feb 18 2020

Review for Dr. Gould

Kathy Feb 15 2020

Review for Dr. Steitz

Dr snow and after spent time with me to explain all my options. His PA took a lot of time after surgery when I was really sick and could not drink or eat anything. She made sure to follow up with me to make sure things were getting better.

Feb 14 2020

Review for Dr. Snow

After arriving on time for my appointment I was informed that I did not actually have an appointment because of issues with their scheduling system and rather than seeing me said I could come back in 2 months!

Feb 07 2020

Review for Dr. Gray

I have dealt with nephrologists since I was diagnosed at age 2 with nephrocalcinosis and I have never had to explain what my kidney disease was to any of my doctors until I saw Dr. Singh. I found it very disconcerting that I had to explain it to a kidney "specialist"

Feb 03 2020

Review for Dr. Singh

Knows what he doing .. very kind.. great Doctor..

Lawrence Feb 02 2020

Review for Dr. Patel

Vicki Easterwood Feb 01 2020

Review for Dr. Jabbar

I wouldn’t give him one star His staff I would

Jan 28 2020

Review for Dr. Dommaraju

Dr. Ruble is a great doctor. He asks questions and listens to your answers with interest. He is genuinely caring and concerned that you feel better. I would highly recommend him.

Ed Millinger Jan 25 2020

Review for Dr. Ruble

He explained everything where I could understand and trying other things before surgery.

Katherine Jan 23 2020

Review for Dr. Ruble

Awesome staff in Kirkwood. Dr Nacke and his employees are very professional. I love the medication chart it prevents medication errors. All physicians should have a medication chart like yours

Lessie Radke Jan 21 2020

Review for Dr. Nacke

Jan 11 2020

Review for Dr. McGarry

All 5 of my kids have been seeing Dr.Rudolph for years. He has great bed side manner and actually listens to your concerns. Sometimes there is a long wait to be seen but he does not make you feel rushed when it is your turn.

Good Pediatrician Jan 03 2020

Review for Dr. Rudolph

Dr. Mertens is an amazing doctor! She is extremely dedicated, professional, patient and above all has a great diagnosis! I highly recommend Dr. Mertens to anyone who values care and effective treatment.

Jan 01 2020

Review for Dr. Mertens

R. Chan Dec 22 2019

Review for Dr. Suen

Lynn Lees Dec 18 2019

Review for Dr. Snow

They were mean and didnt listen to what I said I wont ever go back there ever again the people are very rude that's not right .

Bethy Dec 12 2019

Review for Dr. Crawford

There was minimal waiting time. Dr Suen is very detailed and explained things to me and my family carefully. He has excellent surgical skill. My surgery was completed efficiently. There was no pain and I had a rapid recovery.

Dec 06 2019

Review for Dr. Suen

Dawn kleinschmidt Dec 04 2019

Review for Dr. Guzon

Dec 02 2019

Review for Dr. McGarry

Frank Suttle Nov 19 2019

Review for Dr. Snow

We have gone to him many years, my husband has had two spinal fusions (not by Dr Anderson) and many procedures including a stimulator. He would have no quality of life without Dr Anderson. Betsyin the Adobe is awesome to deal with

Hillsboro, MO - Nov 19 2019

Review for Dr. Anderson

Dr. Cadiz is a first class doctor. Very knowledgeable, friendly and takes his time explaining and treating medical issues. Josh and the entire staff is friendly,courteous and eager to assist in scheduling appointments, ect. We highly recommend Dr. Cadiz to all our friends and associates.

Earl Phillips Nov 18 2019

Review for Dr. Cadiz

Nov 15 2019

Review for Dr. Willey

Nov 15 2019

Review for Dr. Willey

I am so thankful to have met Doctor Guzon. I am a hard patient and I was really looking for a caring, supportive doctor that I could talk to and he would explain my symptoms and condition and I could really understand him. Doctor Guzon is all that and so much more.

Patricia Courtway Nov 09 2019

Review for Dr. Guzon

Worked really well to get surgery scheduled and recovery was fast. I was back at work within two weeks. Incisions was very small

Jessie Maiten Nov 01 2019

Review for Dr. Snow

Dr. Julie Weber is an Excellent doctor. Her staff is wonderful! I wish she was at a different Mercy hospital (other than Jefferson county).

Cm Oct 29 2019

Review for Dr. Weber

Joe Stringer Oct 28 2019

Review for Dr. Jabbar

Dr Alam is extremely busy, very good at his practice, excellent demeanor, but when I stated concerns over his lack of availability and had issues with a medication, he dropped me from his practice

James Morgan Oct 25 2019

Review for Dr. Alam

Margie Sparkman Oct 24 2019

Review for Dr. Ruble

Clear communication

Gary nestor Oct 21 2019

Review for Dr. Steitz

Jeffrey A. Jolly Oct 18 2019

Review for Dr. Jabbar

Very good doctor, has a lot of compassion for his patients. A kind and friendly person with a lot of knowledge about the heart. The last of a dying breed..Vernon cullum.

Vernon cullum Oct 15 2019

Review for Dr. Tariq

Timi Baca Oct 14 2019

Review for Dr. Jabbar

D. Kemp in De Soto, MO - Oct 14 2019

Review for Dr. Jabbar

This amazing man has brought me back from acute congestive heart failure more times than I can count.

Gary D Harvey Oct 09 2019

Review for Dr. Bouhasin

Diane W. in Ballwin, MO - Oct 06 2019

Review for Dr. Hu

Dr. Waltman listened to me for an hour straight during a difficult time. She made me feel like my treatment was my choice and that I am a part of the team and in control. She was sweet and a great counselor in addition to a good doctor. She answers all my questions and the office runs smoothly.

Brandellan Oct 02 2019

Review for Dr. Waltman

Dr. Never see’s me. Nurse practitioners give misdiagnoses and Dr. lies about it. I’ve had 2 misdiagnoses from that witch doctor. THE ABSOLUTE WORST IN MO. Lie and deny is his motto.

Lynn Sep 26 2019

Review for Dr. Gheith

Concerned person Sep 24 2019

Review for Dr. Mirkin

Very caring and compassionate! Dr. Jensen as well as her staff take the time to explain a procedure. Everyone is friendly and professional. I always recommend Dr. Jensen to my friends and family.

Sep 20 2019

Review for Dr. Jensen

Jennifer, Imperial Mo Sep 17 2019

Review for Dr. Muench

Visit for a kidney ston

Sep 12 2019

Review for Dr. Doshi

Erica Sep 11 2019

Review for Dr. Snow

Efficient and caring.

Sep 08 2019

Review for Dr. Doshi

I wanted to take a minute and thank Dr Ahmad for everything he did in helping my dad. He went above and beyond to see that his care while in the hospital was second to none. I highly recommend him and his friendly staff.

Jay Cillo Jr Aug 31 2019

Review for Dr. Ahmad

Mary Haislip Aug 30 2019

Review for Dr. Snow

Kimberly N. Aug 29 2019

Review for Dr. Schuman

Deborah1950 Aug 29 2019

Review for Dr. Gould

Wonderful caring professional physician and staff. Both husband and I have been seeing him for years. Never had any problems with incorrect billing. (Infact, he helped by providing me with major discounts when I was uninsured....other providers would do that.)

Aug 28 2019

Review for Dr. Ahmad

Angela brewer in Potosi, MO - Aug 28 2019

Review for Dr. Lum

Rude staff. Messed up prescription.

Aug 22 2019

Review for Dr. Jensen

Debbie P. Aug 22 2019

Review for Dr. Wilke

Impeccable expertise in his field!!! Takes plenty of time with the patient and explains what is wrong and options... on top of that he has a wonderful bedside manner which is lost in today’s medical world ! A+ doctor!

Clay Loomis Aug 21 2019

Review for Dr. Guzon

Dr. Ash Patel has been my doc for 20 years. He is always compassionate & listens to what I’m saying. He’s helped me through a Lot of medical stuff. I recommend Dr Patel to someone who wants a doctor that really Cares about his patients as if they’re his family!!

Sherree Faries Fite Aug 20 2019

Review for Dr. Patel

He is a fantastic Dr who really cares about you and listens to everything you have to say. He's very sincere in what he has to offer and genuinely cares about people.

Aug 16 2019

Review for Dr. Donegan

Dr. Gheith is amazing. He truly cares and is very smart. He is the only doctor that has helped me in years.

Aug 13 2019

Review for Dr. Gheith

A very good person and doctor but really needs to slow down when she does her examination. My last two visits I was there less than 5 minutes. More attention to detail, especially when it comes to the skin.

Aug 08 2019

Review for Dr. Jensen

Theresa miller Jul 20 2019

Review for Angela Powers

JeffandJacob Jul 19 2019

Review for Dr. Gould

Location

Mercy Hospital Jefferson

1400 Us Highway 61, Festus, MO 63028