Truman Medical Center Lakewood

73%

Patients that would definitely recommend
3% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Truman Medical Center Lakewood

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Truman Medical Center Lakewood

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

This is very scary for me and this doctor has made the process as easy as possible. He talks to me, he has great humor when you need it.

Crystal Clark Jul 26 2020

Review for Dr. Poulose

My elderly mother saw Dr. Poulose this week. We were very pleased with the patience, extended time, care and explanations he gave her. She commented that she appreciated being asked how she wanted to proceed.

Jeanette Meo Jul 11 2020

Review for Dr. Poulose

Al Hurshman Jul 09 2020

Review for Dr. Clark

Michael Richards Jun 28 2020

Review for Dr. Bhat

Dr. Cassell is top drawer, the best. I've been seeing him for over fifteen years and I would be blind in my left eye if it were not for him. Thank you Dr. Cassell.

Virgil T Kingrey Jun 26 2020

Review for Dr. Cassell

I would never trust anyone else with my orthopedic care.

Jun 18 2020

Review for Dr. Greiner

Staff and nurses were friendly, easy check in. Dr Schultz was thorough and straight forward in his recommendation and possible outcomes.

Jun 17 2020

Review for Dr. Schultz

Dr. Greiner has replaced both knees and both hips, which were done over an eleven year period. I changed my health insurance before my last hip was replaced, just so Dr. Greiner would be my surgeon. I trust his skill, knowledge, and caring attitude.

Mona Thompson Jun 15 2020

Review for Dr. Greiner

Jun 14 2020

Review for Dr. Weide

May 14 2020

Review for Dr. Poulose

He has a excellent bed side manner I feel very comfortable talking to him

Martha tuhy Apr 08 2020

Review for Dr. Kremer

I’ve been his patient for 9 years. He’s very serious about patient safety and care. He’s a great Dr.

K Dillingham Apr 02 2020

Review for Dr. Poulose

Dr. Desai is all about her patients! She takes the time necessary to examine you, provide great compassionate care!

KT Apr 02 2020

Review for Dr. Desai

Dr Bondi is great! I would recommend!

Anna Mar 11 2020

Review for Dr. Bondi

I’ve seen Dr. Poulose for several years now and he is wonderful every single time. He listens, he’s thorough, he’s supportive, he’s funny, and he is an all-around great guy.

Feb 25 2020

Review for Dr. Poulose

Everyone is so friendly starting from the front desk to the nurses. I needed some paperwork for insurance purposes and the front desk was on it and was so nice about it. I only had to wait 15 minutes or so for my appointment. The care I get is wonderful.

Feb 21 2020

Review for Dr. McEwen

Feb 18 2020

Review for Dr. Brock

Very good care and good 3 wk check

Sarah Cnrad Feb 18 2020

Review for Dr. McEwen

I love Dr. Tara Clark. She is a doctor and therapist all in one. I recommend her for primary care and well woman checks she is truly a blessing.

Tiffany Feb 17 2020

Review for Dr. Clark

100% likely

Jane Makona Jan 25 2020

Review for Dr. Desai

I am very happy with the attention I get from Dr. Desai and her staff.

Jan 24 2020

Review for Dr. Desai

fabulous

Jan 17 2020

Review for Dr. Desai

Dr. Poulose is a wonderful retina specialist. He is very knowledgeable and keeps a close watch on his patients conditions. Very positive and upbeat. Has a lot of patients but always takes the time you need.

Mary S. Jan 17 2020

Review for Dr. Poulose

Very knowledgeable and helpful. Answers my questions so I can understand.

Phil S Dec 26 2019

Review for Dr. Desai

Excellent care.

Don McGuirk Dec 19 2019

Review for Dr. Poulose

Dr Pauly is a great dr. He is very attentive to my medical needs and explains thing in a way I can understand. Thank you Dr Pauly!

Kathleen B Scott Dec 09 2019

Review for Dr. Pauly

I like the personal care he provides, he's not quick to take a look and done with you. I really feel that he cares about me as a person and my eyes .

Dec 04 2019

Review for Dr. Poulose

Dr. Cassell is always friendly and willing to engage. He is quick and the best "injector" I have had.

Nov 30 2019

Review for Dr. Cassell

Emma N. Widaman Nov 23 2019

Review for Dr. McEwen

She is extremely caring and professional. Her pleasant personality puts the patient at ease. She gives both verbal and written directions for pre and post surgery. Great Doctor!!!

Nov 16 2019

Review for Dr. Desai

Nov 15 2019

Review for Dr. Turner

Wait time was 20 min. which is quite reasonable. Dr McEwen is thorough, explains the problem, and offers options for solutions and support.

Nov 08 2019

Review for Dr. McEwen

Had hip replacement in May 2018 and he did not connect the tendons and muscles back and left me with a bad limp. Went back to see him and didn't seem concerned about it . Just told me when to come back. Ended up going for a second option and had to have another surgery to correct it.

Oct 28 2019

Review for Dr. McCormack

He is absolutely the best. Exceptional credentials, calm and well-spoken ..... in a language even I can understand!

Sandy Jones Oct 19 2019

Review for Dr. Cassell

My husband and I were very impressed with Dr. Greiner. He has a wonderful personality and I would highly recommend him for all your Orthopedic needs.

Jean S Oct 19 2019

Review for Dr. Greiner

Jerry DeMoss Oct 19 2019

Review for Dr. Greiner

Dr. Greener listen to you and discusses a plan for you. He recommended the least evasive and I got great results. Wouldn’t go to anyone else.

Cathy Nelson Oct 14 2019

Review for Dr. Greiner

Dr. G and the staff are great. There is hardly any wait time when you check in at the desk. He does not make you wait when in the exam room. In and out and well educated about your condition.

Oct 14 2019

Review for Dr. Greiner

Dr Greiner’s attention to your overall bone health is unmatched to other offices in the Metro Area. His time and attention to his Patients are paralleled with a friendly and caring office staff.

Angela McLaughlin Oct 14 2019

Review for Dr. Greiner

Excellent Doctor. Very caring and professional attitude.

CBaker in Kansas City Northland area, MO - Oct 12 2019

Review for Dr. Desai

Tom Stiefermann Oct 01 2019

Review for Dr. Desai

He took the time to show me the results of the photos from prior visits so I would know the progression of my macular degeneration. Very nice and informative.

CINDY LITTLEJOHN Sep 27 2019

Review for Dr. Cassell

He missed my daughter having crps and she has been suffering for 4 yrs. after the surgery I took her to two other surgeons that said the surgery he performed on her was outdated and done only on children born with defects.

Laura A Matchette Sep 12 2019

Review for Dr. Luallin

Very knowledgeable surgeon. Great explanations. Office staff are wonderful.

Suzie Sep 09 2019

Review for Dr. Greiner

I have a high degree of confidence in Dr Desai's expertise based on outpatient surgery she has done, annual medical check-ups, and time and attention she devotes to medical appointments. She's highly knowledgeable, but also practical and realistic. Her staff has been efficient and professional.

S. Ikazaki Sep 07 2019

Review for Dr. Desai

Jil Pfander Sep 01 2019

Review for Dr. Desai

Dr. Desai is awesome! She is always pleasant and takes the time not only to explain what she is doing and going over my history - but also listening to me with any questions or concerns I may have

Nesie Marie Jul 26 2019

Review for Dr. Desai

Dr. Greiner was very kind and gentle and took time to listen to my concerns and explain procedures and put me at ease. He came highly recommended from my Chiropractor. I'm so glad I chose him for my wrist surgery! His office staff and nurses were great too!

Courtney Fizer Jul 10 2019

Review for Dr. Greiner

Jul 03 2019

Review for Dr. Doan

Dr. Greiner did my shoulder. Never any pain and is as good as new.

Frank Sullivan in Buckner - Jun 29 2019

Review for Dr. Greiner

You won't find a better Dr than Dr. GREINER. He truly cares about you as a patient. His staff is first class and they will have you in and out in no time.

Billy in Warrensburg , MO - Jun 16 2019

Review for Dr. Greiner

Very thoroiugh and professional

Jun 13 2019

Review for Dr. Poulose

Jun 12 2019

Review for Dr. Turner

Lisa LaFever in Kansas City, MO - Jun 12 2019

Review for Dr. Greiner

I have been with Dr. Poulose for several years. He is caring and very knowledgeable.

Linda Haynes in Basehor, KS - Jun 11 2019

Review for Dr. Poulose

I love her!! She moved to St Luke’s and so did I She always listens , takes her time with you and genuinely cares about your personal life and you health . And she’s funny !

Tonja in Independence , MO - Jun 04 2019

Review for Dr. Clark

everything went well.

May 30 2019

Review for Dr. Desai

Dr Cassell is very kind and professional. He has cared for my eyes for some time now, and I feel I have always received the best care available.

May 18 2019

Review for Dr. Cassell

just a check uo to see if macular degeneration is present

May 08 2019

Review for Dr. Cassell

Great surgical care and wonderful outcome on bilateral knee replacement.

May 06 2019

Review for Dr. McCormack

Very compassionate and provided thorough explanation of illness process and prognosis. I am switching PCP based on this experience.

May 02 2019

Review for Dr. Shaffer

I have seen Dr. Desai for regular exams for nearly 10 years. She's an excellent physician.

Apr 25 2019

Review for Dr. Desai

I love Tara! She was at my old Office. I still need to move my stuff over to her. I think she is awesome!

Apr 23 2019

Review for Dr. Clark

Apr 22 2019

Review for Dr. Poulose

Apr 19 2019

Review for Dr. Poulose

Apr 17 2019

Review for Dr. Doan

Apr 15 2019

Review for Dr. Desai

I THINK DR. POULOSE IS A VERY COMPETENT ,KNOWLEGEABLE AND CARING DOCTOR. I WOULD RECOMMEND HIM HIGHLY.

Apr 12 2019

Review for Dr. Poulose

Apr 07 2019

Review for Dr. Desai

He is very personable and "knows his stuff". When you have to get injections in your eye, you want to stay with a provider you feel confident in and Dr. Cassell fills that spot for me.

Apr 06 2019

Review for Dr. Cassell

I’ve seen this doctor 2 times now. He is rude, never asked me about my pain and left me sitting and waiting for a pelvic exam for an hour and a half and then proceeded to not do the exam. I will never go back to him!!

Apr 05 2019

Review for Dr. Burk

Apr 05 2019

Review for Dr. Desai

Apr 01 2019

Review for Dr. Sorensen

Awesome-staff is thoughtful and efficient. Dr. Greiner always makes you feel like your the only patient he’s seeing that day, always takes time to answer questions and makes sure you understand treatment choices!

Mar 21 2019

Review for Dr. Greiner

The Doctor has been my Dr. for YEARS and I'd trust his work and knowledge for any work that is needed.

Feb 23 2019

Review for Dr. Cassell

Competent, personable, professional. Great experience with this excellent doctor. Highly recommended.

Kansas City (Leawood), KS - Feb 08 2019

Review for Dr. Desai

Great Dr. I would highly recommend him.

Deborah Noel in Olathe Kansas, KS - Feb 05 2019

Review for Dr. Schultz

Great doc...great bedside or chairside manner...

Jan 27 2019

Review for Dr. Poulose

I really appreciate all the hard work and care and consideration from everyone in this office. Thanks to each of you for all you do.

Kerri in KCMO, MO - Jan 18 2019

Review for Dr. Greiner

Love her very thorough she moved and I moved w her!

cathy downum in ind, MO - Jan 15 2019

Review for Dr. Clark

Dr. Greiner is the best, I don't know what I would do without him. He has the best bedside manner ever. You can have a conversation with him just like a regular person. He makes you feel at ease and he is a wonderful surgeon. I have had two knee replacements and it's the best thing I ever did.

Mary in MO, MO - Jan 13 2019

Review for Dr. Greiner

Dr. Desai is very caring. I was referred to her for an issue in one eye. I trust her completely.

Overland Park, KS - Jan 12 2019

Review for Dr. Desai

Don’t get me wrong he’s nice and caring but I had surgery and then re-tore they didn’t believe the MRI and left me in pain. I have since switched doctors.

Dec 25 2018

Review for Dr. McCormack

Dr Cassell was very friendly, thorough, patient and very reassuring. He explained everything very clearly. I would definitely recommend him to anyone needing a retina specialist!

MO - Dec 22 2018

Review for Dr. Cassell

Nov 18 2018

Review for Dr. Dahl

Dr. Desai mage me feel comfortable and she took the time to talk with me and tell me what was going on

Tammy in Olathe - Nov 05 2018

Review for Dr. Desai

Always willing to help and go the extra mile, great personality, mskes me feel comfortable

Marilyn Jone in Independence, MO - Oct 28 2018

Review for Dr. Greiner

Tanya D. Rose in Kansas City, MO - Oct 26 2018

Review for Dr. Greiner

Dr. Desai is an excellent physician. She is very thorough and very personable. I have been her patient for more than10 years. I alway enjoy visiting with her. Dr. Desai is the best ophthalmologist.

John in KS - Oct 25 2018

Review for Dr. Desai

Marsha M in Higginsville, MO - Oct 10 2018

Review for Dr. Greiner

I have had several surgeries with Dr. Greiner, I wouldn't go anywhere else. I trust what Dr. Greiner says, he has a wonderful bedside manner, very caring and personable approach with his patients. Office staff are very professional , helpful and friendly. I highly recommend Dr. Greiner !

Julie in Raytown, MO - Oct 08 2018

Review for Dr. Greiner

I recommend Dr. Greiner to anyone needing orthopedic care. He is very knowledgeable, takes time to explain procedures and listens to patient concerns. His office staff is the best. They are always helpful and pleasant. The office is upbeat and friendly! Top notch care!

Vickie Kimmel in Independence, MO - Oct 08 2018

Review for Dr. Greiner

I recommend Dr. Greiner to all of my friends needed knee replacements! Dr. Greiner has always been great at listening to me and my problems, and not rush me out the door to get to his next patient! He is truly a great a great Doctor!

Sep 25 2018

Review for Dr. Greiner

none - Sep 25 2018

Review for Dr. Greiner

Dr. Greiner is an outstanding doctor and so is his staff. I have never met a group of people who truly cares about their patients and show them that. Patient care is priority to them and I love their amazing MA La’Quinta she’s always so nice, smiling and comforting to chat with.

MO - Sep 25 2018

Review for Dr. Greiner

Dr. Greiner is a miracle worker! He has given my life back to me. I am able to do things that i have not be able to do in many years. I had a hip replacement on June 26, 2018, and it has been the best thing i could have ever dreamed of. I can walk without pain! I think he is incredible.

Sep 10 2018

Review for Dr. Greiner

Location

Truman Medical Center Lakewood

7900 Lees Summit Rd, Kansas City, MO 64139

Frequently Asked Questions

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