Saint Luke's East Hospital

84%

Patients that would definitely recommend
14% higher than the national average


Saint Luke's East Hospital is a medical facility located in Lees Summit, MO. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Saint Luke's East Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Saint Luke's East Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr Maugan performed surgery on my broken wrist and did an excellent job. After two months I am back to playing golf!

Stephen White Aug 08 2020

Review for Dr. Maugans

BK Aug 06 2020

Review for Dr. Hellman

I have been seeing Dr. McEwen for almost 20 years. He treated my malignant melanoma. I will never go anywhere else. He is personable, thorough and cares for his patients. The office staff is professional and friendly.

Cindy Davis Aug 03 2020

Review for Dr. McEwen

Emily Dunn Aug 03 2020

Review for Dr. Oliphant

Turrie Bath Aug 02 2020

Review for Dr. Hellman

We had a great experience with Dr Sleve!! He actually took the time to exam my son thoroughly and explain everything! He even examined an issue unrelated to ENT. Well mannered and did not make us feel rushed like other physicians!

Andrea Aug 01 2020

Review for Dr. Sleve

I’ve been seeing Dr Muther for nearly 20 years. He has stabilized my kidneys and kept me off dialysis. He is an excellent clinician and educator. Best nephrologist in the Midwest.

Lynn Schafersman Jul 29 2020

Review for Dr. Muther

Jul 28 2020

Review for Dr. Hellman

Pat A. Jul 27 2020

Review for Dr. Hellman

He’s my favorite doctor. Today I got a letter saying he wasn’t at SaintLukesKC anymore. I hope to find where he is now.:(. Helistwns to his clients thoroughly and cares.

BC Jul 22 2020

Review for Dr. Eatman

Bob Slater Jul 22 2020

Review for Dr. Lem

Lauren Jul 20 2020

Review for Dr. Mahmoud

Dr Wallace explained the procedure and what to expect. She answered all my questions and wrote down what she found so I could relate to my husband.

Jul 20 2020

Review for Dr. Wallace

Even though he is retiring August 21st, I have been blessed to have had him for my physician. What a loss to healthcare. Thank you, Dr V..

Pam Mock Jul 18 2020

Review for Dr. Voshall

Very satisfied and pleased with the visit. Everything was explained to me, done quickly and less painfully than I imagined it would have been done. Highly recommend this office, and will be using this office, and Dr. Wallace, for any future needs.

Vickie Todd Jul 17 2020

Review for Dr. Wallace

Each time that I have seen Dr Guerra he has spent as much time as needed to explain to my understanding what was going on. Friendly, courteous yet very professional.

Jul 13 2020

Review for Dr. Guerra

Lisa Jul 07 2020

Review for Dr. Wallace

She's great but she has run away. She is no longer at Encompass. No one will tell us where she has gone. We really need her. Please help us find where she has gone

Shirley Bogue Jul 01 2020

Review for Dr. Dexter-Manade

He is my heart doctor. I can't say enough about him. He always explains what he wants to do. Dr. Gupta is amazing!!! I highly recommend him to anybody!!

Kendra Silvey Jul 01 2020

Review for Dr. Gupta

Ali Summers Jun 30 2020

Review for Dr. Sleve

Dr. Wallace has always been personable and willing to listen to any concerns I may have during my annual visits. She's professional and a compassionate doctor. I highly recommend her services.

Jun 30 2020

Review for Dr. Wallace

I am very impressed with Dr. Stevens. I am a nurse and highly recommend her. She was thorough, warm and took her time explaining things to me, making sure I understood all of my options. All of the office staff, including her nurse and nurse assistant, were friendly and attentive.

Karen G Jun 28 2020

Review for Dr. Stevens

Annual wellness exam. Dr. Wallace listened to my concerns and answered all of my questions. I appreciate her calm demeanor. I also appreciate her experience and expertise.

Cathy Jun 26 2020

Review for Dr. Wallace

Dr. Patterson is very efficient and organized. He very quickly established an excellent repour with me. How he described my time of healing and care after surgery was 100% accurate. Very nice person to talk to. Certainly places the patient's concerns and needs first.

Jun 24 2020

Review for Dr. Patterson

Hes a very compassionate understanding and intelligent.

Tammy Godfirnon Jun 24 2020

Review for Dr. Dempsey

Very knowledgeable and courteous. Was quick to figure out the diagnosis.

Jun 23 2020

Review for Dr. Joyce

My first visit with Dr Eatman yesterday. He was very thorough. I was impressed.

Lyla Coleman Jun 21 2020

Review for Dr. Eatman

Michele M. Jun 20 2020

Review for Dr. McEwan

Jan Jun 19 2020

Review for Dr. Hellman

Pam Jun 18 2020

Review for Dr. Hellman

Dr. Florio is generous with her time and treats the patient , in this case me, with respect. She considers all input from me and treatment options with me. The same is true with my wife who has seen Dr. Florio since the doctor has been in the practice.

Federika Jun 17 2020

Review for Dr. Florio

Most efficient and painless drs visit I’ve truly ever had. Yes he’s fast, but I for one appreciate that.

Charles Blocker Jun 17 2020

Review for Dr. Aks

R.L. Jun 16 2020

Review for Dr. Margolin

One of the best doctors that I have had. My grandpa recommended him to me when I was looking for a doctor. He did several tests and was very thorough to solve the issue. He's personable and friendly, I look forward to my visits with him.

Jun 13 2020

Review for Dr. Klosener

Great Doctor, my husband does not like Dr's although he like him.

Sharon Gantt Jun 11 2020

Review for Dr. Patterson

Jun 09 2020

Review for Dr. Ferguson

DrPatterson is a fantastic surgeon. He listen to my concerns and surgery went fantastic.

Jun 08 2020

Review for Dr. Patterson

The staff was efficient and helpful. Dr Calbert is an excellent doctor. She is knowledgeable and caring. She is never in a hurry and she is always willing to listen and to explain everything in detail. Excellent medical practice.

Jun 08 2020

Review for Dr. Wallace

Aubrey Young Jun 06 2020

Review for Dr. Shapiro

Dr Haile is a very good doctor. He listens and tries to understand what is going on with you before prescribing meds and hoping for the best.

Jun 06 2020

Review for Dr. Haile

Dr Grantham has been the best cardiologist. He has taken the extra effort to take care of my husband even when others choose to decline an explanation of condition(s). He has always be great and so has his associates and staff.

Genia Jun 06 2020

Review for Dr. Grantham

Gary M Boulware Jun 05 2020

Review for Dr. Avila

Jun 02 2020

Review for Dr. Shook

Bob Wilson Jun 02 2020

Review for Dr. Hellman

A+ Went as well as anyone could want. Really helpful, informative and told me just what I should expect to happen. Super communication. Set up my rehab therapy close to my home and they were also very helpful. Don't know what else to say but glad I found Dr. Hellman.

Steven Picard May 31 2020

Review for Dr. Hellman

CL in Lees Summit May 31 2020

Review for Dr. Maugans

Unprofessional, judge, abrupt and rude.

Izzy May 28 2020

Review for Dr. Ausmus

Not good. My son was mis-diagnosed & he never even did any confirming test on him. He did not have cervical dystonia as he said after only 5 minutes with him in a room. No Dr. should diagnose without doing test first.

JJ May 27 2020

Review for Dr. Patel

Dr. is very nice, personable, professional, and knowledgeable

Vici May 22 2020

Review for Dr. Wallace

We love Dr McDaniel. She listens well and takes any concerns seriously.

May 21 2020

Review for Dr. McDaniel

Fantastic Doctor. Always listens, very caring...and very knowledgeable.

May 20 2020

Review for Dr. Dexter-Manade

Dr. Smith is thorough with his questions, a great listener, ensures you have excellent care. Highly recommend.

Highly recommend Dr. Michael W. Smith May 20 2020

Review for Dr. Smith

Kristen Verdi May 19 2020

Review for Dr. Foster

Bill Straughen May 16 2020

Review for Dr. Muther

Dr Calbert has been my doctor for a long time and my visits are always great.

May 15 2020

Review for Dr. Wallace

Dr. Dexter-Manade has been my Dr. for many years I would like to know where she is practicing now after she left Emcompass Group

May 15 2020

Review for Dr. Dexter-Manade

Dr Haleem has been my primary doctor for sometime and I trust him holey, He takes the time to listen too you and gives sound advice. I recommend him.

Edwin L Hale Sr May 12 2020

Review for Dr. Haleem

C. Walters May 12 2020

Review for Dr. Hellman

Dr Patel has performed numerous procedures on both knees and fixed a tib/fib fracture. He is sympathetic, empathetic, professional, and just outstanding all around-- as are the associates he has referred me to!!

May 10 2020

Review for Dr. Patel

Very strong recommendation for Dr. Michael Hellman May 10 2020

Review for Dr. Hellman

Barbara Lawson May 09 2020

Review for Dr. Hellman

Poor communicator. Visits generally feel rushed. He doesn't explain any treatment plan. In one case, he prescribed an OTC cough syrup that would have been cheaper purchased as a generic from Walmart.

May 08 2020

Review for Dr. Cianciolo

Dr. Dam is very thorough, although she is truly an alarmist. She can cause a new parent to unnecessarily worry. Dr. Dam is extremely knowledgeable.

May 06 2020

Review for Dr. Dam

through, explained everything carefully and logically, highly recommended

May 05 2020

Review for Dr. Baklanov

Dr. Hellman did a complete right knee replacement on me, he explain every thing to me and did a awesome job!!! Rehab went well also, cannot wait to get my left knee done. John Stewart- May 04, 2020

John Stewart May 05 2020

Review for Dr. Hellman

Both my parents have been hospitalized at different times under her care. She is kind, patient and takes the time to call and explain to family what is going on. As a caretaker, that is an amazing relief when you can’t be at the hospital all day.

May 04 2020

Review for Dr. Law

Dr McNally is a wonderful surgeon.

Jess Hamilton May 03 2020

Review for Dr. McNally

Erin May 02 2020

Review for Dr. Cobbinah

Every experience has been excellent. I had a surgery and other appointments. Always professional and personable. He is knowledgeable and skilled. I highly recommend him.

Apr 26 2020

Review for Dr. Go

Apr 24 2020

Review for Dr. Johnson

Dr Brooks is great. He does what is best for the patient which is not always what the patient wants. He balances his care with compassion and knowledge.

Djo Apr 24 2020

Review for Dr. Brooks

Janet Apr 19 2020

Review for Dr. Hellman

Karen Mische Apr 14 2020

Review for Dr. Lem

gene williams Apr 14 2020

Review for Dr. Barnard

Danny Knapp Apr 14 2020

Review for Dr. Hellman

Terry Foster Apr 10 2020

Review for Dr. Hellman

Terry Johnson Apr 03 2020

Review for Dr. Hellman

Mar 31 2020

Review for Dr. Hellman

He’s untouchable in his field. He connects with his patients from the moment he meets them. His diagnostic skills are accurate, his ability to match treatment to diagnosis is right up there with my primary cardiologist, Dr. K.A.B. I’m blessed to have him on my heart care team.

Mar 28 2020

Review for Dr. Graham

Kirsten Irvin Mar 28 2020

Review for Dr. Hellman

Dr Barnard & his staff are always there when my family needs him. Especially at this time of uncertainty! He’s been terrific. Always calling us back within the day. Best bedside manner

Sandy Mar 27 2020

Review for Dr. Barnard

Joyce Kho Mar 24 2020

Review for Dr. Hellman

Dr. Calbert has been my Doctor for many years, She always has time for me and my questions, she is great and caring. I Highly recommend her. Dolly Kiser--March 23, 2020

Mar 24 2020

Review for Dr. Wallace

Dwayne and Veronica Turner Mar 21 2020

Review for Dr. Walls

Vanessa RN Mar 19 2020

Review for Dr. Hellman

Dr. Hellman was very professional and caring. He was excellent at communicating about knee surgery and about the process of post-surgery recovery. After just 4 months, my knee has healed well and I am able to do activities that I couldn't do before.

Mar 18 2020

Review for Dr. Hellman

Dr. Wallace was very caring and made me feel very welcome as a new patient. She was knowledgeable, caring and took the time to listen and answer all my questions. Staff were very friendly as well. I highly recommend.

Mar 14 2020

Review for Dr. Wallace

Michael Mar 14 2020

Review for Dr. Robb

Anita Mar 11 2020

Review for Dr. Smith

Dr Bondi is great! I would recommend!

Anna Mar 11 2020

Review for Dr. Bondi

I had a wonderful experience and have referred all my family members to Dr Patel

Mar 10 2020

Review for Dr. Patel

Dr. Lem is an absolutely stellar physician!

Mar 10 2020

Review for Dr. Lem

Dr. Jared Smith took exceptional care of me. He explained everything to reassure I was prepared.

Steven Williams Mar 06 2020

Review for Dr. Smith

Mar 02 2020

Review for Dr. Hellman

Dr. Carter took great care of my father. He is very professional, proficient, and patient. He was able to clarify what was going on with my dad, complete the procedure, and get my father walking again. I am forever grateful for him! I would highly recommend him!!!

Carl's Daughter Feb 27 2020

Review for Dr. Carter

Worked with him for more than a year. He had no way to help with my pain. I am on blood thinners so he had no other options.

LINDA HARTMAN Feb 27 2020

Review for Dr. Magadan

Location

Saint Luke's East Hospital

100 NE Saint Lukes Blvd, Lees Summit, MO 64086

Frequently Asked Questions

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