Centerpoint Medical Center

70%

Patients that would definitely recommend
Equal to the national average


Centerpoint Medical Center is a medical facility located in Independence, MO. This hospital has been recognized for Patient Safety Excellence Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Critical Care Excellence Award™ (2021)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Joint Replacement Excellence Award™ (2021)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Vascular Surgery Excellence Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

70%

Would definitely recommend
Equal to the national average

Centerpoint Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Centerpoint Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Oct 21 2020

Review for Dr. Chen

Dr. Pluenneke has been my specialist in breast cancer treatment from diagnosis through 13-year survival. He is kind, compassionate, smart, honest, direct, and clear. I learned a ton from him and will be forever grateful for his approach, expertise, and concern for me as a "whole" person.

LBA in Kansas City Oct 20 2020

Review for Dr. Pluenneke

Oct 16 2020

Review for Dr. Moreno

I was given the very best of care. Everything was thoroughly explained to me which put me at ease. I would recommend this provider to anyone in need of GI services.

Earlene Sexton Oct 16 2020

Review for Dr. Taormina

Dr Ballard has exceptional bedside manner and truly listens and cares about what we had to say!!!!!! We trust him with my shoulder and my husbands leg! We would see noone else!!!!!!!!!

Jeffrey and April Dunlap Oct 15 2020

Review for Dr. Ballard

Location

Centerpoint Medical Center

19600 E 39th St S, Independence, MO 64057

Frequently Asked Questions

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