Merit Health River Oaks

69%

Patients that would definitely recommend
1% lower than the national average


Merit Health River Oaks is a medical facility located in Flowood, MS. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Merit Health River Oaks

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Merit Health River Oaks

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

ISAAC NEWTON Dec 08 2021

Review for Dr. Hall

A five star professional...her team worked like a well oiled machine!

Dec 08 2021

Review for Dr. Donelson

Dec 08 2021

Review for Dr. Dotherow

Excellent, short wait time, I was treated like a person instead of like a number. The entire staff was very polite and professional.

Lillie Kendrick Dec 07 2021

Review for Dr. Kotfila

Everyone is friendly which made it easier to relax and not be anxious.

Beverly Daniel Dec 07 2021

Review for Dr. Reeves-Darby

Location

Merit Health River Oaks

1030 River Oaks Dr, Flowood, MS 39232

Frequently Asked Questions

Where is Merit Health River Oaks located?

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Does Merit Health River Oaks score well in safety ratings?