Baptist Memorial Hospital - Union County

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Baptist Memorial Hospital - Union County

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%75%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

Baptist Memorial Hospital - Union County

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%75%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Dr. Mohammad Assaf, MD

Neurology

38 Ratings
Dr. Mohammad Assaf, MD

Dr. Thomas Barkley, MD

Geriatric Medicine

Dr. Thomas Barkley, MD

Dr. Robert Barnett, MD

Obstetrics & Gynecology

2 Ratings
Dr. Robert Barnett, MD

Dr. Benjamin Bernstein, MD

Urology

11 Ratings
Dr. Benjamin Bernstein, MD

Dr. Joseph Bynum, MD

Internal Medicine

Dr. Joseph Bynum, MD

Dr. Troy Cappleman, MD

Family Medicine

9 Ratings
Dr. Troy Cappleman, MD

Dr. Samuel Creekmore III, MD

Family Medicine

5 Ratings
Dr. Samuel Creekmore III, MD

Dr. Christopher Cummins, MD

Family Medicine

16 Ratings
Dr. Christopher Cummins, MD

Dr. Jason Dees, MD

Family Medicine

Dr. Jason Dees, MD

Dr. Steven Dirmeyer, MD

Family Medicine

2 Ratings
Dr. Steven Dirmeyer, MD

Dr. Charles Elliott, MD

Family Medicine

4 Ratings
Dr. Charles Elliott, MD

Dr. Guy Farmer Jr, DO

General Surgery

4 Ratings
Dr. Guy Farmer Jr, DO

Dr. William Frohn, MD

Obstetrics & Gynecology

10 Ratings
Dr. William Frohn, MD

Dr. Thomas Glasgow, MD

Family Medicine

20 Ratings
Dr. Thomas Glasgow, MD

Dr. Brent Hardin, MD

Urology

21 Ratings
Dr. Brent Hardin, MD

Dr. Eric Harding, MD

Internal Medicine

9 Ratings
Dr. Eric Harding, MD

Dr. Irshad Hussain, MD

Internal Medicine

3 Ratings
Dr. Irshad Hussain, MD

Dr. Christopher Ingelmo, MD

Cardiology

11 Ratings
Dr. Christopher Ingelmo, MD

Dr. William Johnson, MD

Gynecology

21 Ratings
Dr. William Johnson, MD

Dr. Frederick Jones III, MD

Anesthesiology

Dr. Frederick Jones III, MD

Dr. Ehud Kamin, MD

Internal Medicine

Dr. Ehud Kamin, MD

Dr. William Kirksey, MD

Emergency Medicine

2 Ratings
Dr. William Kirksey, MD

Dr. Justin Lohmeier, MD

Diagnostic Radiology

Dr. Justin Lohmeier, MD

Dr. Harvey Mason, MD

General Surgery

7 Ratings
Dr. Harvey Mason, MD

Dr. Dennis McCoy, MD

Anesthesiology

18 Ratings
Dr. Dennis McCoy, MD

Dr. Christopher Miller, MD

Nephrology

Dr. Christopher Miller, MD

Dr. Gregory Mitchell, MD

Obstetrics & Gynecology

16 Ratings
Dr. Gregory Mitchell, MD

Dr. Hanna Johnny Mitias, MD

Orthopedic Surgery

45 Ratings
Dr. Hanna Johnny Mitias, MD

Dr. Brent Mullins, MD

Hematology

10 Ratings
Dr. Brent Mullins, MD

Dr. Jeffrey O'Rear, MD

Internal Medicine

Dr. Jeffrey O'Rear, MD

Dr. Troy Ostrander, DO

Anesthesiology

3 Ratings
Dr. Troy Ostrander, DO

Dr. Christopher Park, DO

Family Medicine

11 Ratings
Dr. Christopher Park, DO

Dr. Robert Pitcock, MD

Emergency Medicine

Dr. Robert Pitcock, MD

Dr. Allie Prater, MD

Internal Medicine

2 Ratings
Dr. Allie Prater, MD

Dr. James Rhinewalt, MD

Internal Medicine & Pediatrics

Dr. James Rhinewalt, MD

David Robbins, PA-C

Orthopedics

1 Ratings
David Robbins, PA-C

Dr. Rowland Roberson, MD

Orthopedic Surgery

9 Ratings
Dr. Rowland Roberson, MD

Dr. Donald Roten Jr, MD

Pediatric Surgery

2 Ratings
Dr. Donald Roten Jr, MD

Dr. Michael Scott, DO

Internal Medicine

8 Ratings
Dr. Michael Scott, DO

Dr. Ronald Scott, DO

Family Medicine

Dr. Ronald Scott, DO

Dr. Thomas Shands, MD

Geriatric Medicine

Dr. Thomas Shands, MD

Dr. James Shipp, MD

Ophthalmology

5 Ratings
Dr. James Shipp, MD

Dr. Stephen Shirley, MD

Family Medicine

2 Ratings
Dr. Stephen Shirley, MD

Dr. Jimmy Sneed, MD

Cardiology

3 Ratings
Dr. Jimmy Sneed, MD

Dr. Denise Sojourner, MD

Family Medicine

4 Ratings
Dr. Denise Sojourner, MD

Dr. Arif Somjee, MB

Internal Medicine

Dr. Arif Somjee, MB

Dr. Dwalia South, MD

Family Medicine

3 Ratings
Dr. Dwalia South, MD

Dr. Timothy Thompson, MD

Family Medicine

1 Ratings
Dr. Timothy Thompson, MD

Dr. Byron Tucker, MD

Ear, Nose, and Throat

Dr. Byron Tucker, MD

Dr. Chadley Vega, MD

Family Medicine

3 Ratings
Dr. Chadley Vega, MD

Dr. Leonidas Vieron, MD

Internal Medicine

6 Ratings
Dr. Leonidas Vieron, MD

Dr. Laura Washington, MD

Family Medicine

2 Ratings
Dr. Laura Washington, MD

Dr. David Williams, MD

Obstetrics & Gynecology

21 Ratings
Dr. David Williams, MD

Provider Reviews

Exhibits apathy and passive-aggressive behavior. Like we were annoying him and he had better things to do, like staring into his cell phone. Poor attitude.

Sep 18 2019

Review for Dr. Benjamin Bernstein, MD

I was there because of having some High Blood Pressure issues. DR Scott is very professional and always treats me very well, he provides the best care and the staff makes me feel so welcome and understands y concerns

Sep 18 2019

Review for Dr. Michael Scott, DO

Love love love! So genuinely concerned and listens to his patients. You really feel heard and validated on even the littlest concerns.

Sep 14 2019

Review for Dr. James Rhinewalt, MD

Dr.Hardin is a gifted surgeon. He is informed and up to date in his area of expertise and explains the how and why of his procedures thoroughly. I can honestly say that he saved my husband’s life and for this, we will forever be grateful.

in Oxford, MS - Aug 29 2019

Review for Dr. Brent Hardin, MD

My wife reported a great experience for my three children. Dr. Rhinewalt was friendly and knowledgeable.

Aug 20 2019

Review for Dr. James Rhinewalt, MD

Jul 31 2019

Review for Dr. Christopher Park, DO

100% would recommend the best Doctor in North Mississippi.

in Blue Mountain , MS - Jul 31 2019

Review for Dr. Eric Harding, MD

Excellent. Right in and out. Plus now I am well. Thanks Shane.

Jul 30 2019

Review for Dr. Michael Scott, DO

Dr. Park is a very hip young doctor who is very respectful to your personal preferences of treatment. He is very laid back, attentive, and great with kids. I kinda hate to leave this review because it might make him busier, but he deserves it. He's awesome.

Jul 04 2019

Review for Dr. Christopher Park, DO

Although he has been my gyn for several years I don’t think he has a very good bedside manner. Barely makes eye contact and doesn’t even engage in a conversation. Basically in and out the door within minutes. I’ve decided to change Physicians.

Jun 14 2019

Review for Dr. Gregory Mitchell, MD

My husband has been in the excellent care of Dr. Hardin since he arrived at the Clinic. Our family is grateful for our loved one to be in such caring, medical care. Thank you. Joseph Hebert family. Oxford

in Oxford, MS - Jun 10 2019

Review for Dr. Brent Hardin, MD

everyone at the office is very nice!!! I always have a comfortable visit there, where i have been going for 5 years, I have gotten to know most of everyone's name .. I feel very welcome!!!!

May 21 2019

Review for Dr. Dennis McCoy, MD

We absolutely love Dr. Scott. He is a great doctor and my son is comfortable seeing him as his physician.

May 15 2019

Review for Dr. Michael Scott, DO

Dr. Rhinewalt is extremely thorough and personable. Really listens to what you have to say about your health. He is very compassionate.

May 14 2019

Review for Dr. James Rhinewalt, MD

Didn't seem to care. Sarcastic. And we felt rushed. We left saying together, We will never come back. We went to Oxford instead.

May 13 2019

Review for Dr. Benjamin Bernstein, MD

Dr. Rhinewalt always goes above and beyond to care for my children. My family and I love him and everyone at IMPC.

May 01 2019

Review for Dr. James Rhinewalt, MD

My wife & I just love Dr. Rhinewalt! Not only is he knowledgeable, (he constantly reads the latest developments in the medical journals), but he is a caring and compassionate man. We tell our friends and others that we meet about what a delight it is to see him and to be under his care

Apr 30 2019

Review for Dr. James Rhinewalt, MD

Dr. Scott was very personable and listened to what I had to say. He seemed to quickly and accurately diagnose my problem and began treatment.

Apr 26 2019

Review for Dr. Ronald Scott, DO

Dr.Mullins is always a real sweetheart and ready to help keep you healthy as needed. Been my blood doctor for a long time and helps me by answering my questions!!!

Mar 29 2019

Review for Dr. Brent Mullins, MD

Mar 23 2019

Review for Dr. Ehud Kamin, MD

Very knowledgeable and professional. Took care of my problem with one visit. Highly recommend Dr. Rpten

Mar 21 2019

Review for Dr. Donald Roten Jr, MD

He was so friendly, and explained everything in detail

Feb 13 2019

Review for Dr. Robert Barnett, MD

Dr Hussain is very thorough in his assessments of your health. His medical knowledge is excellent. He takes his time and listens to his patients. His bedside manner is excellent. I’m so thrilled to have found a great primary care doctor to take care of my health needs.

MS - Feb 06 2019

Review for Dr. Irshad Hussain, MD

in Collierville, TN - Jan 24 2019

Review for Dr. Christopher Ingelmo, MD

in Blue mtn, MS - Jan 17 2019

Review for Dr. Hanna Johnny Mitias, MD

I have heard a lot of good things about Dr. Park. I am so disappointed that I Can not get an appointment with him. He sounds exactly like the doctor that could change my life.

in Saltillo, MS - Jan 09 2019

Review for Dr. Christopher Park, DO

Very caring and a very nice man. Been very happy with the results the few times I’ve been to him.

Ashland - Dec 27 2018

Review for Dr. Irshad Hussain, MD

He was great. I have had issues for 13 years and he is the first Doctor to finally sit down with me, tell me why this was happening and what my options were. I highly recommend Dr. Johnson.

Nov 25 2018

Review for Dr. William Johnson, MD

in College Park, MD - Nov 15 2018

Review for Dr. Brent Hardin, MD

This guy is rude,sent me to take an emg and results came back normal,but still have pain in my leg and i can barely walk some days.He never listen to the patient cause he thinks he knows it all

in Memphis - Nov 02 2018

Review for Dr. Mohammad Assaf, MD

Great dude. Awesome direct blunt bedside manor. Havr had multiple procedures with no issues.

in Oxford, MS - Oct 26 2018

Review for Dr. Brent Hardin, MD

He just performed a partial nephrectomy on me and I can't thank him enough for his care and concern. He's the Best. Couldn't have ask for any better. Thank God for him everyday. Thanks Dr. Hardin!!

in Potts Camp, MS - Aug 18 2018

Review for Dr. Brent Hardin, MD

His office manager severely overbooks.Some of his office staff are very rude.

in mississippi - Jul 19 2018

Review for Dr. Brent Hardin, MD

Most of the time. Cappleman is very pleasant easy-going smiling and helpful but every once in awhile you just can't read the guy either because he's having a bad day or is looking at you like you're a schmuck hard to tell sometimes.

in Ripley, MS - Jun 26 2018

Review for Dr. Troy Cappleman, MD

in GA - Jun 19 2018

Review for Dr. Guy Farmer Jr, DO

in Tupelo, MS - Jun 07 2018

Review for Dr. Christopher Park, DO

in Memphis tenn - Feb 27 2018

Review for Dr. Mohammad Assaf, MD

in CORDOVA - Jan 28 2018

Review for Dr. Brent Mullins, MD

in Batesville, MS - Jan 08 2018

Review for Dr. James Shipp, MD

in Batesville, MS - Jan 08 2018

Review for Dr. James Shipp, MD

Absolutely the worst doctor I’ve ever seen. He didn’t ask me any questions or listen to my concerns.

in Memphis TN - Dec 06 2017

Review for Dr. Mohammad Assaf, MD

Memphis, TN - Dec 04 2017

Review for Dr. Brent Mullins, MD

in THAXTON - Nov 29 2017

Review for Dr. Gregory Mitchell, MD

in Saltillo,Ms - Nov 19 2017

Review for Dr. Rowland Roberson, MD

Dr. Assaf is the one of the friendliest physicians I've ever encountered. He's patient and willing to listen and explain things when they aren't understood. He listens to feedback from patients and takes it seriously. Highly recommend.

in Memphis, TN - Nov 11 2017

Review for Dr. Mohammad Assaf, MD

Oct 23 2017

Review for Dr. Gregory Mitchell, MD

I have seen Dr. Ingelmo for the last 3 years and he has helped me a lot with my heart condition. He takes the time to explain things and also in making recommendations about a healthy life style. I would strongly recommend Dr. Ingelmo to my friends and family.

Collierville, TN - Oct 17 2017

Review for Dr. Christopher Ingelmo, MD

Dr Vega knows my medical history before entering the room, he asks questions, he treats me like a patient should be treated and not just another number to get in and get out. He is by far the best ER doctor Baptist Memorial has got.

in New Albany, MS - Sep 15 2017

Review for Dr. Chadley Vega, MD

in Union City, TN - Sep 01 2017

Review for Dr. Christopher Ingelmo, MD

I would highly recommend Dr. Ingelmo. He takes his time to explain in terms you can understand and is very caring with his patients. His staff is also very caring.

Memphis, TN - Aug 08 2017

Review for Dr. Christopher Ingelmo, MD

Location

Baptist Memorial Hospital - Union County

200 State Highway 30 W, New Albany, MS 38652