Baptist Memorial Hospital - Union County
Patients that would definitely recommend
10% higher than the national average
Baptist Memorial Hospital - Union County is a medical facility located in New Albany, MS. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2022, 2021)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2021, 2020, 2019)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Memorial Hospital - Union County
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baptist Memorial Hospital - Union County
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Cassandra May 09 2022
Review for Dr. Shipp
Doctor Cappleman is so kind and helpful with your health needs. He has helped my husband and me so much. I give him an A +! I recommend him if you need a good Doctor!
Cheryl Mar 08 2022
Review for Dr. Cappleman
One star is one star too many. Dr. Assaf ordered a cisternogram for my elderly mother before Christmas. We have still not received the results. After multiple calls from myself and my Physician brother, we get no response whatsoever. My mother is nearly bedridden and under Covid lock-down in an...
Jan 09 2022
Review for Dr. Assaf
My wife had Dr Mullins in Baptist Hospital He diagnosed her with stag4 lung cancer He never really gave us any option for treatments He didn’t talk to me The one time I did talk to him I had to get a case worker to get him to call me on my wife’s phone I wanted him to keep me updated he wouldn’t...
H Daniel Dec 20 2021
Review for Dr. Mullins
The office is clearly overbooked with patients. The wait time was over 2 hours, this is apparently common according to Dr. Hardin. Because of this, he spent little time in the room and did not even read my chart correctly. Do not bring your loved ones here. This is not quality care.
Disappointed Patient Jun 23 2021
Review for Dr. Hardin
Location
Baptist Memorial Hospital - Union County
Frequently Asked Questions
Where is Baptist Memorial Hospital - Union County located?
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Is Baptist Memorial Hospital - Union County highly rated with patients?
Waited for well over and hour and 30 mins in the exam room for him. He was snide and made rude comments when I mentioned the wait time and his lack of involvement in patient care. I will never go back here and recommend no one else waste their time.