Baptist Memorial Hospital- DeSoto

66%

Patients that would definitely recommend
4% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Death following a serious complication after surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

66%

Would definitely recommend
4% lower than the national average

Baptist Memorial Hospital- DeSoto

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%79%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%66%

Baptist Memorial Hospital- DeSoto

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%54%73%

Providers

Provider Reviews

Dr. Spiers is an excellent physician who takes the time to talk to her patients rather than rushing in and out of the exam room. . In addition to being extremely knowledgeable about my rare condition, she has a caring bedside manner.

Jul 11 2020

Review for Dr. Spiers

Shirley B. Jul 10 2020

Review for Dr. Tillmanns

Phil Cox Jul 08 2020

Review for Dr. Smith

Everyone was excellent, office staff (Anita and Jordan) very helpful, Dr Santoso is so warm, kind and understanding, explains everything so you can understand! Highly Recommend!

Julie Cooper-Hoyman Jul 08 2020

Review for Dr. Santoso

I’ve seen a lot of doctors the past couple of months, but I must say Dr.Neel was one of the best. He was very present and invested in my well being. His team was also great. Very kind and I would recommend him and his team to anyone.

Darryl Rucker Jul 07 2020

Review for Dr. Neel

Thought very highly of this establishment until they hired Robert Barnes. He has been known for harassment and my family has experienced first hand. My family and friends will no longer be visiting this place.

Jul 06 2020

Review for Dr. Bagwell

Dr Vasireddy is an excellent doctor and person. He very thorough in his treatments. He explains everything in a manner that is honest and easily understood. Isadore Peasant

Jul 05 2020

Review for Dr. Vasireddy

He was really sweet and kind. Helped me feel comforted and told me everything is going to alright. Very fast and informative. He takes his time and doesn't make you feel rushed. I love him and the staff

Veronica Hernandes Jun 30 2020

Review for Dr. Santoso

I was diagnosed with uterine cancer and was referred to Dr. Santoso by my gynocologist. He was very kind and empathetic--which is very important--as well as being very knowledgeable and professional. I highly recommend him....

Tami Price Jun 28 2020

Review for Dr. Santoso

Jun 27 2020

Review for Dr. Tillmanns

Dr. Arnautivic operated on my back and he is awesome! My pain was gone and as far as pain from the surgery- there wasn’t any!!

Jun 26 2020

Review for Dr. Arnautovic

I have been with Dr. Jenkins as my primary care physician for about 7 years. He is very thorough & above all else he is a very good listener. He tunes in to your aches, pains & needs. He is very accessible on e-visits for minor issues with quick turn around. He is the best !

Jun 25 2020

Review for Dr. Jenkins

I Christina wilson Reeves visited with my husband Ron Reeves we were very pleased with Mark Saslawsky and Dr Dang .I would and do recommend them very professional and Dr's that care .

Christina Wilson Reeves Jun 24 2020

Review for Dr. Saslawsky

Great experience! Dr Santoso is the very best!!

Melanie Bright Jun 23 2020

Review for Dr. Santoso

Fidelma H Jun 22 2020

Review for Dr. Dockery

Fidelma Harte Jun 22 2020

Review for Dr. Dockery

Jun 22 2020

Review for Dr. McKenzie

Great doctor, can fix your problem if your an older male having urinary issues.

Jun 21 2020

Review for Dr. Saslawsky

The doctors here are great! I am known by name and I like that!

Lisa Jun 20 2020

Review for Dr. Missak

Domonique Freeman Jun 20 2020

Review for Dr. Kumar

Dr. Patterson is very caring and patient. Will definitely recommend him to friends and family.

Jun 19 2020

Review for Dr. Patterson

staff was great, felt very comfortable, Dr. Santoso has a great bedside manner.

Nita Jackson Jun 19 2020

Review for Dr. Santoso

Helmy Victor Francis Jun 19 2020

Review for Dr. Wassef

Debi Morris Jun 18 2020

Review for Dr. Richey

Was with my mom @ her visit, has very scared and nervous coming to visit within minutes was made to feel comfortable and at ease, explained everything, never any about she was in great hands! Great physician

Rebekah Ring Jun 12 2020

Review for Dr. Santoso

He was wonderful, explained everything. Very comforting and I felt at home. He is great.

Shelbie Stokes Jun 12 2020

Review for Dr. Santoso

From my initial visit for diagnosis through the surgery and today’s follow up Dr. Arnautovic and his staff have been TOP NOTCH!

Mark Maharrey Jun 11 2020

Review for Dr. Arnautovic

Tom Brewster Jun 10 2020

Review for Dr. Smith

I absolutely love Dr. Kumar, patience doc an have helped me so much through the process of everything....wonderful doctor!

Bethany Harkness Jun 09 2020

Review for Dr. Kumar

Dr. Donato has seen both my husband and myself. We both find him knowledgeable and friendly. His office staff is friendly and efficient. Highly recommend.

Bill & Melissa Sonnemann Jun 08 2020

Review for Dr. Donato

Tim Harrison Jun 06 2020

Review for Dr. Craig

Dr. Santoso is excellent and it was the first time that I was treated well. Everyone was great, not a long wait, and I appreciate everyone. I would recommend him to anyone.

Arie Wilson Jun 05 2020

Review for Dr. Santoso

Nichole Johnson Jun 02 2020

Review for Dr. Santoso

Richie - Coldwater, MS May 30 2020

Review for Dr. Lyons

Ryan May 28 2020

Review for Dr. Williams

Doctor kumar explained everything in detail I like a doctor like that. But the staff had me pay almost $500 that I was unaware of almost $500 in one day’s visit not everyone can pay almost $500 in one day’s visit I barely had it anyways my doctor is very professional

Simmons May 25 2020

Review for Dr. Kumar

Deborah May 22 2020

Review for Dr. Kerlan

Dr. Ebaugh is an amazing MD

May 22 2020

Review for Dr. Ebaugh

Dr. Ziad, is very caring and will always tell you the truth and will recommend the best treatment options for you. Excellent Doctor and awesome person.

Phil Amuzu May 22 2020

Review for Dr. Younes

He did a spinal fusion in my neck. The entire staff has been awesome. I'm so glad I chose him for my care!

Emily Thomas May 22 2020

Review for Dr. Arnautovic

Very professional, very knowledgeable, very personable.

May 20 2020

Review for Dr. Christian

My first visit with Dr. Benn was today, 5/19/2020... She explained EVERYTHING to me in such detail that none of my previous oncologists, although they were good, had done. Her bedside manners are excellent. She made me feel very comfortable immediately.

May 20 2020

Review for Dr. Benn

OrthoSouth are very thorough, efficient and professional. Every visit my issue hase been diagnosed and corrected immediately. Memphis is truly blessed to have this high quality of medical available.

Craig Yarbrough May 19 2020

Review for Dr. Krahn

I have been a patient of Dr. Weeks for over 25 years. He ix extra friendly, takes plenty of times with me. Other family members have also gone to him and been pleased. #1 with my family

Jamie Gwin May 18 2020

Review for Dr. Weeks

Dr. Arnautovic answered my questions about my surgery. The nurse, Julie, is very friendly and makes sure you have everything taken care of as well.

Kenya May 15 2020

Review for Dr. Arnautovic

I had epidural injection lower back Oct.2017 I moved out of state June 2019 my back pain has slowly returned Went to doctor here in IN to get the procedure DONE again NOT BAD FOR 2YRS 7MNTHS PAIN FREE???? THANKS DR. DOCKERY ROBERT A BURTON

Robert A Burton May 15 2020

Review for Dr. Dockery

Jenise McGee May 13 2020

Review for Dr. Santoso

Dr shirwany waited on my 86 year old mother at the Mumford location. He, as always, so patient and so very attentive. She felt very comfortable and at ease talking to him about what she was experiencing. Thank you Dr. Shirwany.

Edna Teamer May 13 2020

Review for Dr. Shirwany

He tells you a word , and on the documents he totally change his words to workers compensation side, plus he is not Profesional.

May 13 2020

Review for Dr. Brophy

Latesha Lyons May 13 2020

Review for Dr. Castellaw

THis was a follow up visit, and clarified the questions from surgery and was very attentive. I am very pleased with results.

Stefanie Gregory May 13 2020

Review for Dr. Santoso

Dr Neel explained everything I needed to know about my problem with my hip bone. He did not waste my time & he said that he will keep an eye on my hip for the next 3 months if there are any changes.

Doug May 12 2020

Review for Dr. Neel

Phyllis May 07 2020

Review for Dr. Smiley

Everybody was nice and treated me well. They took care of me and gave me detailed information.

May 06 2020

Review for Dr. Santoso

Pam Prince May 05 2020

Review for Dr. Biswas

Takes time and listens. Explains condition and possible treatments, expected outcomes. Very kind and professional. Great follow-up and results.

May 03 2020

Review for Dr. Weiss

He is a great Physician. He spent time with me. I have been there twice as a new patient. Both times he was very attentive. He definitely knows a lot about hormones and is a great doctor for people with thyroid issues.

Selena Apr 28 2020

Review for Dr. Sharma

Alot of compression, assuring, included me in my care, VERY CARING! Is spiritual, wonderful physician

Shirley Faulkner Apr 28 2020

Review for Dr. Santoso

Floyd J Hall Apr 27 2020

Review for Dr. Murrell

B Apr 27 2020

Review for Dr. Dias Perera

All good! Excellent doctor!! Would recommend him highly!!!

John Evysn Apr 26 2020

Review for Dr. Krahn

Mary Brooks Apr 24 2020

Review for Dr. Santoso

He has been absolutely wonderful in every way. Great bedside manner. Knowledgeable.

Pam Cooper Apr 23 2020

Review for Dr. Santoso

Everything was excellent, everybody was nice, caring, considerate, warm and thoughtful.

Mika Apr 23 2020

Review for Dr. Santoso

He is very caring and has great bedside manner.

Apr 22 2020

Review for Dr. Santoso

Everyone has been incredibly reassuring, caring, hopeful.

Kendall Jenkins Apr 21 2020

Review for Dr. Santoso

Excellent. He listened and confirmed plant based nutrition was the best plan of action in my case. He reviewed my pathology report, past medical history, family, genetics, so I am comfortable with my prognosis.

Apr 19 2020

Review for Dr. Somer

Outstanding doctor. Would recommend.

Jason - Memphis, TN Apr 17 2020

Review for Dr. Smith

Both my husband and myself have seen Dr. Patel for more than 20 years. He has saved my life more than once. We love him so much. We have recently moved to another state and must find another Dr. He sure will be hard to replace in our lives.

The Hudak's Apr 16 2020

Review for Dr. Patel

Latissa Apr 15 2020

Review for Dr. Heck

Very personable, knowledgeable and kind Always treats his patients with respect. Takes the time to explain the situation. I have recommended him to many people over the years. On a scale of 1-10... he would get a 11.

Elena Ross Apr 12 2020

Review for Dr. Patterson

His office is absurd, Schedule to come in at 11:45 AM for a stress test. Had stress test finally at 4:30PM. Never left his office until after 6 PM to end up in ER for abnormal readings. He talks to you like you are stupid. And never goes over test results.

Kelley Apr 12 2020

Review for Dr. Karri

Dog handler Apr 08 2020

Review for Dr. Krahn

Wanda Fisher Apr 08 2020

Review for Dr. Krahn

Dr Neel has been competent in every way.

Syd Lerner Apr 08 2020

Review for Dr. Neel

Dr A was reviewing my wife’s latest MRI and was excellent. He is a very caring person and thoroughly explain results!

Linda Hunt Apr 08 2020

Review for Dr. Arnautovic

Ronnie Booze Apr 01 2020

Review for Dr. Castellaw

I've been seeing Dr. Hess for more than 5 years. Great doctor. I trust him. He spends time talking to me each visit. I recommend him highly. Don't know if he's taking new patients. But you won't find a better doctor or nurses. God blessed me by getting him.

Michael McKee Apr 01 2020

Review for Dr. Hess

It was in 2011 but I just have to say I could not have been in better hands!

MCR Mar 28 2020

Review for Dr. Chandler

Mar 24 2020

Review for Dr. Spiotta

Liz Mar 21 2020

Review for Dr. Murrell

My name is kurraukin webb to make the long story short My! Doctor no his job thanks keep up the good work

Mar 20 2020

Review for Dr. Lyons

Dr. Patterson is a skillful surgeon who keeps abreast of changes in his specialty area and a caring human being. He is efficient but takes the time to explain his diagnosis and treatment options. He is a wonderful doctor!

Mar 13 2020

Review for Dr. Patterson

Competent but uncaring. In & out of the room quickly. Offered little help except cortisone shots, pain meds & script level Advil. Medicine as a business, all too common nowadays. Will try someone else if troubles persist.

Mar 12 2020

Review for Dr. Christian

Very good was seen quickly when oxygen tank was out

Mar 11 2020

Review for Dr. Murrell

He is very good at what he does, I have been to him before and I would never go to anyone else, He is kind and tells you everything you need to know and is willing to answer any questions you may have.

Romeo L. Mar 10 2020

Review for Dr. Arnautovic

I was a walk-in having opened a vacuum cleaner and it dropped on my right foot. I waited 10 minutes, quick X-rays, exam and diagnosis in about an hour. Not broken even though it looked broken. Just skied in it for 3 days.

Shelley O Mar 10 2020

Review for Dr. Varner

I.L. Mar 08 2020

Review for Dr. Arnautovic

Igor K Mar 08 2020

Review for Dr. Arnautovic

it was great done in a timely fashion

Mar 05 2020

Review for Dr. Arnautovic

My husband has seen Dr Ebaugh for about 3years. We both love her. She is very professional and excellent. She is easy to talk to and has great bedside manner. We feel very safe in her care. Her staff are all very knowledgeable and personable. We give her 5 stars.

Nancy Andre Mar 01 2020

Review for Dr. Ebaugh

Rude and did not to care about the patient. Would not give you any answers but he would always just say the magical words "we are going to have surgery". I would never recommend him to anyone. He needs to go back to school and learn proper communication.

Feb 28 2020

Review for Dr. Delk

Best DOCTOR in Memphis.

Feb 28 2020

Review for Dr. Patterson

Wonderful experience with the office and nursing staff. Dr Dragutsky is amazing.....so much knowledge! He takes time to answer questions, does a thorough work up, and personally calls with any test results. I have utmost confidence in Dr D.

Bettie in Olive Branch, MS - Feb 28 2020

Review for Dr. Dragutsky

Dr. Krahn was thorough, explained X-ray report to me, and waiting time was very reasonable.

Feb 28 2020

Review for Dr. Krahn

Dr. Griffith is a great doctor. He keeps a friendly smile on his face. He explains everything to you in details and he acts concern about your health and he will figure out your stomach problems. I highly recommend him to anyone who are having reflux problems.

Arnethia Crossgrove Feb 27 2020

Review for Dr. Griffith

Location

Baptist Memorial Hospital- DeSoto

7601 Southcrest Pkwy, Southaven, MS 38671