University of Minnesota Medical Center - West Bank

75%

Patients that would definitely recommend
5% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Deep blood clots in the lungs or legs following surgery

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

75%

Would definitely recommend
5% higher than the national average

University of Minnesota Medical Center - West Bank

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

University of Minnesota Medical Center - West Bank

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Dr. Hamid Abbasi, MD

Neurosurgery

35 Ratings
Dr. Hamid Abbasi, MD

Dr. Sara Aberle, MD

Emergency Medicine

Dr. Sara Aberle, MD

Dr. Ingrid Abols, MD

Neurology

13 Ratings
Dr. Ingrid Abols, MD

Dr. Dennis Abraham, MD

Family Medicine

6 Ratings
Dr. Dennis Abraham, MD

Dr. James Abraham, MD

Gastroenterology

Dr. James Abraham, MD

Dr. Kathleen Abrahamson, MD

Family Medicine

1 Ratings
Dr. Kathleen Abrahamson, MD

Dr. Robert Acton, MD

Critical Care Surgery

Dr. Robert Acton, MD

Dr. Patricia Adam, MD

Family Medicine

1 Ratings
Dr. Patricia Adam, MD

Dr. Meredith Adams, MD

Neurotology

2 Ratings
Dr. Meredith Adams, MD

Dr. Wayne Adkisson, MD

Cardiology

1 Ratings
Dr. Wayne Adkisson, MD

Dr. James Agre, MD

Physical Medicine & Rehabilitation

4 Ratings
Dr. James Agre, MD

Dr. Ulcay Akin, MD

Pediatric Rheumatology

7 Ratings
Dr. Ulcay Akin, MD

Dr. Nancy Alexis, MD

Family Medicine

1 Ratings
Dr. Nancy Alexis, MD

Dr. Tamas Alexy, MD

Cardiology

Dr. Tamas Alexy, MD

Dr. Michele Allen, MD

Family Medicine

Dr. Michele Allen, MD

Dr. Sharon Allen, MD

Family Medicine

Dr. Sharon Allen, MD

Dr. Jonathan Alpern, MD

Infectious Disease Medicine

Dr. Jonathan Alpern, MD

Dr. Gara Alsaadi, MD

Psychiatry

12 Ratings
Dr. Gara Alsaadi, MD

Dr. Stuart Amateau, MD

Gastroenterology

8 Ratings
Dr. Stuart Amateau, MD

Dr. Gregory Amer, MD

Addiction Medicine

6 Ratings
Dr. Gregory Amer, MD

Dr. Amy Anderson, MD

Family Medicine

3 Ratings
Dr. Amy Anderson, MD

Dr. James Anderson, MD

Urology

2 Ratings
Dr. James Anderson, MD

Dr. Jill Anderson, MD

Ophthalmology

3 Ratings
Dr. Jill Anderson, MD

Dr. Kathryn Anderson, MD

Internal Medicine

Dr. Kathryn Anderson, MD

Dr. Kevan Andish, MD

Psychiatry

9 Ratings
Dr. Kevan Andish, MD

Dr. Rafael Andrade, MD

General Surgery

4 Ratings
Dr. Rafael Andrade, MD

Dr. Demetrios Andrisani, MD

Internal Medicine

Dr. Demetrios Andrisani, MD

Dr. Afshan Anjum, MD

Child & Adolescent Psychiatry

5 Ratings
Dr. Afshan Anjum, MD

Dr. Shakell Anjum, MD

Nephrology

Dr. Shakell Anjum, MD

Dr. Azber Ansar, MD

Internal Medicine

1 Ratings
Dr. Azber Ansar, MD

Dr. Takako Araki, MD

Endocrinology, Diabetes & Metabolism

Dr. Takako Araki, MD

Dr. Raymond Areaux Jr, MD

Ophthalmology

5 Ratings
Dr. Raymond Areaux Jr, MD

Dr. Elizabeth Arendt, MD

Sports Medicine

10 Ratings
Dr. Elizabeth Arendt, MD

Dr. Peter Argenta, MD

Oncology

13 Ratings
Dr. Peter Argenta, MD

Dr. Karen Armbrust, MD

Ophthalmology

Dr. Karen Armbrust, MD

Dr. Patrick Arndt, MD

Critical Care Medicine

5 Ratings
Dr. Patrick Arndt, MD

Dr. Mukta Arora, MD

Hematology

Dr. Mukta Arora, MD

Dr. Rashi Arora, MD

Hospital Medicine

Dr. Rashi Arora, MD

Dr. Melvin Ashford, MD

Cosmetic, Plastic & Reconstructive Surgery

105 Ratings
Dr. Melvin Ashford, MD

Dr. Michael Aylward, MD

Internal Medicine

1 Ratings
Dr. Michael Aylward, MD

Dr. Amer Azar, MD

Family Medicine

10 Ratings
Dr. Amer Azar, MD

Dr. Veronika Bachanova, MD

Hematology

Dr. Veronika Bachanova, MD

Dr. Robert Bache, MD

Cardiology

Dr. Robert Bache, MD

Dr. David Bachman, MD

Family Medicine

4 Ratings
Dr. David Bachman, MD

Dr. Matej Bajzer, MD

Psychiatry

Dr. Matej Bajzer, MD

Dr. Arianne Baldomero, MD

Pulmonary Disease

Dr. Arianne Baldomero, MD

Dr. John Bantle, MD

Endocrinology, Diabetes & Metabolism

5 Ratings
Dr. John Bantle, MD

Dr. Kaysie Banton, MD

Critical Care Surgery

Dr. Kaysie Banton, MD

Dr. Ezzideen Barjes Alrawi, MD

Hospital Medicine

Dr. Ezzideen Barjes Alrawi, MD

Dr. Ruth Barta, MD

Cosmetic, Plastic & Reconstructive Surgery

1 Ratings
Dr. Ruth Barta, MD

Dr. Jason Bartos, MD

Cardiology

2 Ratings
Dr. Jason Bartos, MD

Dr. Deanna Bass, MD

Psychiatry

2 Ratings
Dr. Deanna Bass, MD

Dr. Cecil Bassett, MD

Obstetrics & Gynecology

21 Ratings
Dr. Cecil Bassett, MD

Dr. Jonathan Bates, MD

Family Medicine

7 Ratings
Dr. Jonathan Bates, MD

Dr. Karyn Baum, MD

Internal Medicine

Dr. Karyn Baum, MD

Dr. Marc Baumgartner, MD

Family Medicine

4 Ratings
Dr. Marc Baumgartner, MD

Dr. Edward Beadle Jr, MD

Gynecology

34 Ratings
Dr. Edward Beadle Jr, MD

Dr. Gary Beaver, DO

Neurology

6 Ratings
Dr. Gary Beaver, DO

Dr. Heather Beckwith, MD

Oncology

3 Ratings
Dr. Heather Beckwith, MD

Dr. Abbie Begnaud, MD

Critical Care Medicine

2 Ratings
Dr. Abbie Begnaud, MD

Dr. Gregory Beilman, MD

Critical Care Surgery

5 Ratings
Dr. Gregory Beilman, MD

Dr. Nelli Bejanyan, MD

Hematology

Dr. Nelli Bejanyan, MD

Dr. Melena Bellin, MD

Pediatric Endocrinology

3 Ratings
Dr. Melena Bellin, MD

Dr. Mitchell Bender, MD

Dermatology

57 Ratings
Dr. Mitchell Bender, MD

Dr. Scott Bender, MD

Family Medicine

9 Ratings
Dr. Scott Bender, MD

Dr. David Benditt, MD

Cardiology

2 Ratings
Dr. David Benditt, MD

Dr. Stephen Bennett, MD

Urology

20 Ratings
Dr. Stephen Bennett, MD

Dr. Bradley Benson, MD

Internal Medicine

4 Ratings
Dr. Bradley Benson, MD

David Benson, LMFT

Marriage & Family Therapy

3 Ratings
David Benson, LMFT

Dr. Oladi Bentho, MD

Neurology

Dr. Oladi Bentho, MD

Dr. Lee Bera, MD

Internal Medicine

Dr. Lee Bera, MD

Dr. Alan Berger, MD

Cardiology

5 Ratings
Dr. Alan Berger, MD

Dr. James Bergstrom, MD

Internal Medicine

6 Ratings
Dr. James Bergstrom, MD

Dr. Steven Bernstein, MD

Urology

7 Ratings
Dr. Steven Bernstein, MD

Dr. Susan Berry, MD

Genetics

Dr. Susan Berry, MD

Dr. Sally Berryman, MD

Internal Medicine

4 Ratings
Dr. Sally Berryman, MD

Dr. Susan Betcher, MD

Psychiatry

3 Ratings
Dr. Susan Betcher, MD

Dr. Maneesh Bhargava, MD

Critical Care Medicine

2 Ratings
Dr. Maneesh Bhargava, MD

Dr. Archana Bhaskaran, MD

Infectious Disease Medicine

Dr. Archana Bhaskaran, MD

Dr. Joanne Billings, MD

Pulmonary Disease

Dr. Joanne Billings, MD

Dr. Charles Billington, MD

Osteopathic Manipulative Therapy

2 Ratings
Dr. Charles Billington, MD

Dr. Elise Binsfeld, MD

Family Medicine

7 Ratings
Dr. Elise Binsfeld, MD

Dr. Timinder Biring, MD

Cardiology

2 Ratings
Dr. Timinder Biring, MD

Dr. Gary Birnbaum, MD

Neurology

5 Ratings
Dr. Gary Birnbaum, MD

Dr. Peter Bitterman, MD

Critical Care Medicine

Dr. Peter Bitterman, MD

Dr. John Bjorklund, MD

Family Medicine

7 Ratings
Dr. John Bjorklund, MD

Dr. Anne Blaes, MD

Hematology

2 Ratings
Dr. Anne Blaes, MD

Dr. Joshua Bodie, MD

Urology

5 Ratings
Dr. Joshua Bodie, MD

Dr. Kimberly Bohjanen, MD

Dermatology

2 Ratings
Dr. Kimberly Bohjanen, MD

Dr. Paul Bohjanen, MD

Infectious Disease Medicine

1 Ratings
Dr. Paul Bohjanen, MD

Dr. Lisa Bolin, MD

Sleep Medicine

6 Ratings
Dr. Lisa Bolin, MD

Dr. David Bond, MD

Psychiatry

1 Ratings
Dr. David Bond, MD

Dr. Michael Borofsky, MD

Urology

Dr. Michael Borofsky, MD

Dr. Richard Bosacker, MD

Family Medicine

8 Ratings
Dr. Richard Bosacker, MD

Dr. Christina Boull, MD

Pediatric Dermatology

1 Ratings
Dr. Christina Boull, MD

Dr. David Boulware, MD

Infectious Disease Medicine

1 Ratings
Dr. David Boulware, MD

Provider Reviews

Oct 10 2019

Review for Dr. Michelle Brouillette, PHD

Dr Michele Loor is an amazing Surgeon?? She has the professionalism and know how expected in her line of work; yet she has a most endearing personality. I am blessed to have her as my Surgeon??

Oct 08 2019

Review for Dr. Michele Loor, MD

Dr. Beaver, on top of being an EXCELLENT Neurologist is ALSO a DO, my absolute preferred physician! He and Missy have seen me through the worst times and the best times! I heartily recommend him, no question!

Oct 08 2019

Review for Dr. Gary Beaver, DO

Oct 05 2019

Review for Dr. Scott McGarvey, MD

Oct 05 2019

Review for Dr. Collin McClelland, MD

Dr matushin is great, always takes time with me, . I get in right away. He has a wonderful patient relationship. Always asks how things are going and if I feel what he is doing is on the right path to fixing my issues.

Oct 04 2019

Review for Dr. Clifford Matushin, DO

Oct 01 2019

Review for Dr. Laurel Haycraft, MD

MN - Sep 27 2019

Review for Dr. Cornelius Lam, MD

True professional, great listener, knowledgeable. Highly recommend Dr. Bender.

Sep 26 2019

Review for Dr. Mitchell Bender, MD

Sep 25 2019

Review for Dr. Cecil Bassett, MD

Awful. Said my bladder issues where cuz I’m overweight. Okay then. Why does it come and go? My belly doesn’t come and go lol. Why don’t I get relief when laying down? I pointed to where i felt pain and he said my bladder wasn’t close to there? Umm yes it is but okay. Sent me on my way!!!!

Sep 23 2019

Review for Dr. Steven Bernstein, MD

Sep 20 2019

Review for Dr. Gregory Amer, MD

Sep 20 2019

Review for Dr. Collin McClelland, MD

Dr. Ditties treated me when I was in Southdale hospital with babesiosis. He saw me every morning and always took time to ensure that I had a complete understanding of my condition and the treatment I was receiving.

Sep 19 2019

Review for Dr. Steven Dittes, MD

Sep 13 2019

Review for Dr. Umbreen Hasan, MD

ongoing interactions with Dr. H. multiple health conditions, very caring

Sep 13 2019

Review for Dr. Kenneth Haycraft Jr, MD

Sep 06 2019

Review for Dr. Sarah McIntire, MD

I had not seen him for over 3 years. Dr. Bender was friendly, interested and efficient. He explained his recommendations very well and performed the liquid nitrogen treatment without a delay. I was very satisfied with his care.

Sep 04 2019

Review for Dr. Mitchell Bender, MD

Sep 03 2019

Review for Dr. James Abraham, MD

Aug 28 2019

Review for Dr. Scott McGarvey, MD

Aug 21 2019

Review for Dr. Umbreen Hasan, MD

Aug 19 2019

Review for Dr. Won Choi, MD

Terrible. Denied necessary psych med refill, causing me pain and suffering.

Aug 17 2019

Review for Dr. Rekha Kalidindi, MD

Aug 16 2019

Review for Dr. Raymond Areaux Jr, MD

Aug 13 2019

Review for Dr. Scott McGarvey, MD

Aug 11 2019

Review for Dr. Maria Hordinsky, MD

Aug 09 2019

Review for Dr. George Landis, MD

Very clear instructions of surgery, and self-care post OP instructions.

Aug 06 2019

Review for Dr. Scott McGarvey, MD

Aug 06 2019

Review for Dr. Jill Bowman Peterson, MD

Aug 06 2019

Review for Dr. Jill Bowman Peterson, MD

Dr. Bender was prompt, professional, explained his diagnoses, and performed a procedure

Jul 24 2019

Review for Dr. Mitchell Bender, MD

Jul 23 2019

Review for Dr. Rekha Kalidindi, MD

Dr. Elfering was clear with my diagnosis, and patiently explained things until I understood. She was understanding and compassionate with a gentle sense of humor. It may take quite a while to get an appointment, but it is well worth the wait.

Jul 21 2019

Review for Dr. Sarah Elfering, MD

Jul 18 2019

Review for Dr. Paul Langer, DPM

Jul 06 2019

Review for Dr. Kristen Hook, MD

Staff was friendly and prompt. Dr. Bender is engaging, extremely competent and professional.

Jul 02 2019

Review for Dr. Mitchell Bender, MD

Dr. Kalidindi is very attentive and considerate. She takes the time to research your conditions and provide knowledgeable advice. She is genuinely concerned about her patients and isn't just doing a job. She provided the absolute best personal care I've received from a family doctor.

in Silver Lake, MN - Jul 01 2019

Review for Dr. Rekha Kalidindi, MD

Jul 01 2019

Review for Dr. Lynn Burmeister, MD

in Long Lake , MI - Jun 20 2019

Review for Dr. Steven Levin, MD

She did not listen to my concerns at all. Told me she likes to 'cut.' No follow up care. Scary woman - very scary.

Jun 19 2019

Review for Dr. Maria Cremer, MD

I really like Dr. Ge. She explains things very well and is very kind. I don't feel rushed when I have an appointment with her.

Lakeville, MN - Jun 18 2019

Review for Dr. Li Ge, MD

in Eden Prairie, MN - Jun 17 2019

Review for Dr. Scott McGarvey, MD

Dr Akin is terrific. My daughter had a rare condition that is not well-researched. She was knowledgeable, caring and took time with us.

Jun 14 2019

Review for Dr. Ulcay Akin, MD

I have severe endometriosis and have seen Dr. Beadle for years. He is a tremendous surgeon and very gifted. I highly recommend him.

Jun 12 2019

Review for Dr. Edward Beadle Jr, MD

in St Paul. , MN - Jun 12 2019

Review for Dr. Brent Florine, DDS

Jun 11 2019

Review for Dr. Hamid Abbasi, MD

Best urologist! Excellent Doctor & bedside manner- so kind! My Dad and I receive excellent care every time.

Farmington, MN - Jun 07 2019

Review for Dr. William Kaylor Jr, MD

Hutchinson , MN - May 31 2019

Review for Dr. Pushp Kapoor, MD

May 29 2019

Review for Dr. Melvin Ashford, MD

Dr. Mallery is very professional and he cares about his patients. He is a skilled medical practitioner and he resolved my issue very satisfactorily. I would recommend him to others.

May 30 2019

Review for Dr. J Shawn Mallery, MD

Location

University of Minnesota Medical Center - West Bank

2450 Riverside Ave, Minneapolis, MN 55454