Ridgeview Medical Center

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Ridgeview Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Ridgeview Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

My experience with Dr. Holthusen was very successful. He and his staff members were the consummate professionals. They took care of my ankle issues Pre/during and post surgery with great and meticulous care. I appreciate them all. Very best,..

Adil Drissi Jul 08 2020

Review for Dr. Holthusen

I recently saw Dr. Holthusen for foot pain. I was impressed with both his knowledge and kindness. He explained, in detail, the cause of my problem and provided immediate relief via shoe insoles and physical therapy. I highly recommend him.

Jul 08 2020

Review for Dr. Holthusen

I am 18 years old and had a breast reduction by Dr.Schaefer. I was super nervous and very hesitant but it was the best decision i’ve ever made. He did an amazing job

Mollie Jul 03 2020

Review for Dr. Schaefer

Dr Maus is a awesome Dr . Very professional and staff are kind ,patient,caring. They take great care of you !

Jul 02 2020

Review for Dr. Maus

Treated with upmost respect and the best care

Sue Anderson Jul 01 2020

Review for Dr. Olmsted

My 88 year old mom was really having trouble. General practitioners were a waste of precious time. Don't waste time, get to a specialist. Dr Orr is the best.

Jun 25 2020

Review for Dr. Orr

He’s always professional and informative.

Shirley Olson Jun 19 2020

Review for Dr. Mair

I was pleased with my first visit to Dr. Lervick to address rotator issues in both shoulders. He provided an overall perspective of what I was experiencing and proposed some concrete steps and options going forward. He also listened carefully to my own observations and concerns.

Bryce Johnson Jun 19 2020

Review for Dr. Lervick

MS Jun 14 2020

Review for Dr. Jones

Following a fall which reinjured shoulder-Dr. Lervick is thorough, not rushing to surgery if less invasive methods will facilitate healing.

otto Jun 12 2020

Review for Dr. Lervick

Dr. Smith always gives you a complete analysis of your specific problem, explains what is going on and is a Carrying Doctor. I would recommend him to anyone that I know.

Paul Black Jun 10 2020

Review for Dr. Smith

May 26 2020

Review for Dr. Townsend

The attention and care given to our daughter (12 y.o.) was remarkable! When he talked with us, he talked to her in a way she could understand.

Susan A. May 22 2020

Review for Dr. Mair

I was extremely pleased with Dr. Lervick from my first evaluation to complete recovery. I appreciate his direct clear communication along with his alignment with physical therapy. I had a complete replacement and the results have exceeded my expectations that have improved my quality of life.

Ron Jessen May 22 2020

Review for Dr. Lervick

Dr Grangaard is one of the best Dr I have ever seen before

Reed rogne Apr 27 2020

Review for Dr. Grangaard

Apr 24 2020

Review for Dr. Rotilie

I have been seeing Dr. Marek occasionally since 2017. He’s very easy to talk to regarding your medical issues. I would highly recommend him.

Nancy Mar 20 2020

Review for Dr. Marek

Dianne J Kasprzyk Mar 20 2020

Review for Dr. Twidwell

I have had 3 appts with Dr. Merek. I found him very pleasant & knowledable. He is a good listener & shows concern. I feel very confident going forward with him. As surgery may be in my future.

Bonnie Kay S.s Mar 20 2020

Review for Dr. Marek

Efficient, friendly and thorough. Would highly recommend.

Mar 17 2020

Review for Dr. Lervick

Cynthia Andersen Mar 14 2020

Review for Dr. Marek

Marti Erickson Mar 14 2020

Review for Dr. Lervick

Bob Andersen Mar 13 2020

Review for Dr. Olmsted

Excellent consultation re: right-hand carpel tunnel syndrome

Burt Johnson Mar 12 2020

Review for Dr. Marek

Dr. Olmsted is one of the kindest doctors I have known. He takes care of her so well and listens to what we have to say I would recommend him to anyone. He did my hand surgeryAnd he is so caring and careful that everything is OK thank you Dr.

Carol Smith Mar 12 2020

Review for Dr. Olmsted

Galen Tongen Mar 12 2020

Review for Dr. Meyer

Mar 12 2020

Review for Dr. Sanders

Dr Mair and his staff are exceptional. I moved away from the area but recently needed a total knee replacement and I knew right away that it would be worth the long drive to have the peace of mind, quality and excellence that Dr Mair brings.

Mar 12 2020

Review for Dr. Mair

Dr Sanders, staff, and office people were all very wonderful and helpful would recommend to anyone, Very pleased so far.

Susan Goede Mar 12 2020

Review for Dr. Sanders

Edi Mar 09 2020

Review for Dr. Mair

Peter Sanders is an amazing physician! Highly recommend.

Mar 08 2020

Review for Dr. Sanders

Dr. Gada was thorough, professional and patient. She was also very kind and spent a lot of time with us. I was very worried and frightened when I went in. I came out feeling reassured and confident. I would highly recommend Dr. Gada.

Margaret KH Mar 05 2020

Review for Dr. Gada

Dr. Jeffrey Mair is a compassionate, caring orthopedic surgeon who always takes time to listen to your concerns and always makes you feel like you are his only patient, never hurrying through an appointment. He is a great surgeon and I would recommend him to anyone needing orthopedic surgery.

Mar 05 2020

Review for Dr. Mair

Arlis Sklebar Feb 27 2020

Review for Dr. Marek

I trust whole heartedly in Dr. Mair. He has been my TCO doctor for over 10 years. I trust him with my own family.

Laura Smith Feb 20 2020

Review for Dr. Mair

EXCELLENT!!

Jay alan Harris Feb 19 2020

Review for Dr. Smith

Feb 19 2020

Review for Dr. Peitersen

I found This clinic through health grades. The professional care received was great, they really are engaged with providing the best medical care.

Janet Rivera Feb 12 2020

Review for Dr. Chu

Dr. Mair has been caring for my knees for 7 years. This year he performed a total knee replacement on me. He and his staff are great, and helped me thru the entire process. I trust Dr. Mair completely when he said it was time to replace my left knee. He has gotten me 6 more years on my other knee.

Lori B Jan 30 2020

Review for Dr. Mair

I have been a patient of Dr. Twidwells for twenty years and have referred many friends. Competent, friendly and informative. Several surgeries and all successful. He is rated a top doctor in the Twin Cities for good reason. Dale Anderson

DALE ANDERSON Jan 29 2020

Review for Dr. Twidwell

Amy Runge Jan 28 2020

Review for Dr. Rotilie

Horrible, pompous individual. Spent the entire appt talking about himself. He never let me finish a sentence. He totally blew of my concerns. Dismissive and totally unprofessional. Stay away!

Jan 22 2020

Review for Dr. Rotilie

Dr. Kennedy is a compassionate and attentive Doctor. Our whole family (Grandparents to Grandkids) see her and appreciate her wisdom and kindness.

Jan 21 2020

Review for Dr. Kennedy

Dr. Holthusen is the first foot doctor I've met over 20 years who said he could help my situation. He took all the time I needed to fully explain the procedure to me. I feel confident he is the right doctor for me. I trust him and his wonderful, empathetic staff.

Mary Trick Jan 19 2020

Review for Dr. Holthusen

I had to have some pain relief in my hand due to an old skiing injury. Dr. Olmsted listened carefully and quickly and competently; had a brace built and then gave an injection to relieve the pain. He explained everything I asked about and needed to know.

Mark Jan 15 2020

Review for Dr. Olmsted

Debbie Berglund Jan 11 2020

Review for Dr. Eggert

Jan 04 2020

Review for Dr. Kallestad

Dr.Gull has been my doctor for the past 15 years and I credit him with saving my life. He’s a great doctor and I consider him my friend as well! God Bless!

Tom Buckingham Dec 17 2019

Review for Dr. Gall

Had hip replacement surgery by Dr. Eggert...went better than I had hoped. Dr. Eggert is a real pro...takes the time to explain everything and answers any dumb questions I could come up with.

Bryan Geruntho Dec 09 2019

Review for Dr. Eggert

He has helped me so much. He fixed a broken hip implant, replaced my left shoulder, and replaced my right knee. I can walk freely and without pain. He is the best. He has a great staff too.

Nov 16 2019

Review for Dr. Sanders

First class Doctor

Nov 12 2019

Review for Dr. Kinney

I have been a patient of Dr. Twidwell for about a year. He is great Dr and tells you his exact plan. He is very professional as well as personable!

Lori J Washburn Nov 08 2019

Review for Dr. Twidwell

Very personable, knowledgeable, explained my conditions well. Not in a hurry and thorough.

Dan Malone Nov 06 2019

Review for Dr. Olson

Dr Eggert is such a calm and caring doctor. He’s very conservative with his plan for me which I like. I was very nervous about my knee injection and he totally put me at ease. When, and if, I will need surgery I know I will be in good hands. Very impressed!

Kelli B Nov 01 2019

Review for Dr. Eggert

Terrific care, very nice, polite, caring, and informative people. Dr. Sanders explained everything, in terms I could understand! Thanks Dr. Sanders! Very happy I went there!

John Simon Oct 23 2019

Review for Dr. Sanders

Chris Y., Howard Lake,MN Oct 23 2019

Review for Dr. Sanders

Terrible, misdiagnosis multiple times. Went to another doctor and was correctly diagnosed on 1st visit. Nice guy, but not though at all.

Oct 23 2019

Review for Dr. Henjum

PamP Oct 22 2019

Review for Dr. Holthusen

Dr. Valley is an absolutely amazing doctor. He always explains health options clearly, without using complex medical terms. He is very friendly, upbeat, and goes out of his way for anyone in need of assistance.

Oct 21 2019

Review for Dr. Valley

Dr Lervick has always taken great care of my shoulder needs. He takes the time to listen & is very caring.

Debbie Oct 21 2019

Review for Dr. Lervick

Very knowledgeable, friendly and takes the time you need to answer questions.

Oct 17 2019

Review for Dr. Mair

Appointment time was timely and very prompt. explanations of tests and description of lines of treatment very well given Courteous and pleasant.

Oct 05 2019

Review for Dr. Holte

Dr. Olmsted, his staff and the people at the surgery center were super. I was treated as if I was the only patient that they had. I would definitely recommend them to anyone.

Bob Oct 05 2019

Review for Dr. Olmsted

Excellent, he is very professional and efficient, great staff. I had two cortisone shots was in and out of office within 15 minutes

Oct 05 2019

Review for Dr. Olmsted

I was introduced to Dr. Thormodsgard via an emergency appendectomy. In short, I was and always felt in good hands. I am appreciative for his expertise, and great bedside manner.

Oct 02 2019

Review for Dr. Thormodsgard

Sep 26 2019

Review for Dr. Schaefer

My first visit with Dr. Eggert went very smoothly. All the staff was accommodating and knowledgeable. I was experiencing minor knee pain and he recommended some simple exercises and didn't go to the extreme of a cortisone shot, etc.

Ann Sep 18 2019

Review for Dr. Eggert

Arrogant and does not care about the patient. I am a Nurse and in all my years of practice I have never met a Doctor that has as little compassion as he does.

Sep 17 2019

Review for Dr. Cerny

Mike Forbes Sep 13 2019

Review for Dr. Eggert

Dr. Stapelton performed surgery on me in April of this year. Not only did she do an amazing job surgically, but her patient follow up and care was fantastic. I would trust Dr. Stapelton with any surgery. She's very knowledgeable and trust worthy.

Sep 10 2019

Review for Dr. Stapleton

Sep 06 2019

Review for Dr. Chavez

He is down to earth with his medical explanations. Dr. Mair is very personable and did not make me feel like he was in a hurry to get to the next patient.

Beth Flaherty in Belle Plaine, MN - Sep 06 2019

Review for Dr. Mair

Dave O Aug 31 2019

Review for Dr. Holte

REBECCA PLOWMAN-HAHN Aug 28 2019

Review for Dr. Brown

Todd Aug 09 2019

Review for Dr. Holte

Ben D Aug 06 2019

Review for Dr. Lervick

I have been seeing Dr, Hamza for a few years now and she is a great doctor. Now my wife and mother-in-law have become her patients and are equally impressed. Thank you very much Dr. Hamza!

Jul 31 2019

Review for Dr. Hamza

I had severe low back and right quad pain. I could not stand up and had to walk bent over. After surgery I am pain free with full movement. What a great doctor! Thank you Dr. Holte!

Jul 31 2019

Review for Dr. Holte

MN Oncology is ridiculous. Dr. Rousey didn't even have my labs with him when he came to the appointment and then he had to figure out where they were. It was really dumb.

Jul 28 2019

Review for Dr. Rousey

Jul 28 2019

Review for Dr. Khan

A very understanding doctor who clearly cares about her clients and spends enough time with them

Jul 28 2019

Review for Dr. Ische

Joy Jul 27 2019

Review for Dr. Krassin

Dr Mair has already replaced my right knee & did a wonderful job which is why I am going back to him to have my left knee done. He is a very very good Dr. I will always go to him when I need to!!!

Jul 26 2019

Review for Dr. Mair

my surgery went well and no drops are needed in the future Thanks doctor good advise for me!

stephanie Jul 25 2019

Review for Dr. Krassin

for my colonoscopy & no letter for my results! Not good!

Jul 20 2019

Review for Dr. Khan

Dr. Eggert is a caring physician, he was kind and answered all my questions and I would highly recommend him for any of my ortho needs.

Gail Lehman Jul 19 2019

Review for Dr. Eggert

Jerry H Jul 12 2019

Review for Dr. Mair

Excellent

Jun 21 2019

Review for Dr. Krassin

5 stars! I was advised that I needed surgery by a doctor in Florida. I flew to see Dr. Lervick on my sister's advice. He told me that I was already growing bone and with PT , I would be fine. He was right. He saved me $35,000! Very easy on the eyes too??

Kit Crowl in Key West - Jun 17 2019

Review for Dr. Lervick

I was happy with the interest and care that he and the staff provided on every occasion.

Sharon M in So. St. Paul, MN - Jun 05 2019

Review for Dr. Krassin

Dr. Brown was very thorough and attentive. He was clear about the process and next steps.

Chaska, MN - Jun 04 2019

Review for Dr. Brown

May 27 2019

Review for Dr. Mair

Dr. Schaefer was always thoughtful, mindful, and an incredible surgeon.

May 27 2019

Review for Dr. Schaefer

It takes weeks to hear back from this doctor, even for medication refills, which you can imagine, is unacceptable and the opposite of healing. I do not recommend this doctor, nor anyone else in his office.

May 25 2019

Review for Dr. Jones

May 18 2019

Review for Dr. Holte

May 13 2019

Review for Dr. Schaefer

Location

Ridgeview Medical Center

500 S Maple St, Waconia, MN 55387