Regina Medical Center

70%

Patients that would definitely recommend
Equal to the national average


Regina Medical Center is a medical facility located in Hastings, MN. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

70%

Would definitely recommend
Equal to the national average

Regina Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%78%66%

Regina Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%76%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Laura Jul 22 2020

Review for Dr. Pepin

My 88 year old mom was really having trouble. General practitioners were a waste of precious time. Don't waste time, get to a specialist. Dr Orr is the best.

Jun 25 2020

Review for Dr. Orr

Dr. Yu is definitely a pro. He is a very kind doctor who effectively treats medical issues. Dr. Yu speaks perfect English and has amazing credentials. Best part of the treatments is they also relieve the stress that comes from dealing with health issues.

Jun 23 2020

Review for Dr. Yu

Excellent Dr. and great outcome after 2 myocardial infarctions.

Jeffrey Busch Jun 04 2020

Review for Dr. Nobrega

A Current Patient May 14 2020

Review for Dr. Roach

Dr. Mikhail is excellent! He goes way above in helping his patients work through their problems. He explains things in a way that is easy to understand.

Apr 22 2020

Review for Dr. Mikhail

He is a horrible doctor. Orders mri that he didn't even look at results or review them with me. No personality at all. Would never recommend him to anyone EVER. Would not take my dying dog for him to treat

Angela Dawn Rasmussen Feb 27 2020

Review for Dr. Beardwood

I found This clinic through health grades. The professional care received was great, they really are engaged with providing the best medical care.

Janet Rivera Feb 12 2020

Review for Dr. Chu

I’ve always had good care from Dr. Ronning. She never makes me feel rushed. Very kind and caring and knowledgeable. I would recommend her!

Patricia in Hastings, MN - Feb 10 2020

Review for Dr. Ronning

Jan 22 2020

Review for Dr. Pepin

Dr. Olsen is knowledgeable and caring. He is very efficient in triage and my husband and I felt well cared for by Dr. Olsen and the staff during our recent visit to River Falls Area Hospital Emergency Room.

Dec 23 2019

Review for Dr. Olsen

Abdelrahman Battah Nov 26 2019

Review for Dr. Kamel

Nov 06 2019

Review for Dr. Pepin

Dr. Roach has been my main provider for many years. I have the utmost respect for her. She is a very caring, ethical, practitioner that really cares about her patients. I trust her judgment and medical knowledge with no reservations. She's the best.

Sharon Harris Sep 16 2019

Review for Dr. Roach

I had Dr. Warner as my surgeon. He operated on my complete hamstring avulsion. He did a wonderful job. Plus he is very nice. For such a painful injury. He made it as painless as possible.

Carol Crossley in Cottage Grove, MN - Feb 16 2019

Review for Dr. Warner

Wonderful--

Nov 24 2018

Review for Dr. Best

Terrible. He’s a arrogant condescending doctor

Oct 06 2018

Review for Dr. Olsen

Ginny Sieben in Hastings, MN - Jun 09 2018

Review for Dr. Yu

susan Jun 08 2018

Review for Dr. Manlove

Erik Root in Minneapolis, MN - May 18 2018

Review for Dr. Chu

Bill Engeman in Savage MN - Apr 21 2018

Review for Dr. Chu

Brendon in Saint Paul - Apr 21 2018

Review for Dr. Donovan

tom corrigan in st. paul, mn - Mar 21 2018

Review for Dr. Chu

Woodbury MN - Jan 07 2018

Review for Dr. Kamel

Tyler Dec 21 2017

Review for Dr. Falconer

Makes you feel very comfortable and thoroughly explains the problem and the procedure to fix it

James Robinson in Woodbury, mn - Dec 16 2017

Review for Dr. Donovan

Charles Moos in Excelsior, MN - Oct 21 2017

Review for Dr. Chu

My local clinic referred me to the Chu Institute and from start to finish I was very pleased with the referral. My initial consult, full panel of tests and ultimate lasik procedure were top notch. I look forward to recommending Dr Chu to anyone and everyone looking to get lasik.

Cottage Grove, MN - Oct 03 2017

Review for Dr. Chu

Dr Chu and his entire staff were very informative about the surgery, provided and excellent experience the day of the operation and again for post surgery. I have worn glasses since the 3rd grade and can now type this on my computer without glasses! THAT SAYS IT ALL!

Randall Steen in Eden Prairie, MN - Aug 25 2017

Review for Dr. Chu

Minneapolis, MN - Aug 23 2017

Review for Dr. Chu

Dr. Chu's clinic is amazing. The staff, the efficiency, the care, the timeliness and Dr. Chu himself are all exceptional. My vision is now clear and sharp! Thank you Dr. Chu!

Bryn Collins in Burnsville, MN - Aug 18 2017

Review for Dr. Chu

Does not consult providers before making decisions. Quick to go against primary care provider orders and opinions. Do not recommend.

St Paul, MN - Aug 11 2017

Review for Dr. Manlove

Love the Star Trek equipment!

Bloomington, MN - Aug 03 2017

Review for Dr. Chu

As a retired optometrist, i delayed cataract surgery as long as possible;what a mistake, my vision is better than it's been in years, the process was painless, eliminated my dependence on contact lenses or eyeglasses. Should have made the decision some years ago. Their entire staff is awesome!

Inver Grove Heights, MN - Jul 07 2017

Review for Dr. Chu

Dr perra is an excellent surgeon and has good bedside manners. Both him and his assistant mike did one of my hip replacements and took great care of me. Thank you Sue Riley

Sue riley in Eau claire wisconsin - Jun 17 2017

Review for Dr. Perra

Mary Jane Walker in Cottage Grove, MN - Jun 08 2017

Review for Dr. Chu

dr mikhail works very hard to do his best,the staff at the clinic sucks.so if you can get past the administrative morons you can have a great experience!

EDWARD in st paul, mn - May 20 2017

Review for Dr. Mikhail

Dr. Chu and the entire team was spectacular. I was incredibly nervous, especially during the surgery. Chu spoke with me and calmed me down and it was such a quick process. Everyone is so friendly and makes sure you are comfortable.

Clint in Minneapolis, MN - May 15 2017

Review for Dr. Chu

cecil laffen in Jordan, MN - Apr 30 2017

Review for Dr. Chu

Elizabet Larson in Burnsville, MN - Apr 20 2017

Review for Dr. Chu

Bob Zumwalde in West St Paul, MN - Apr 18 2017

Review for Dr. Chu

Very knowledge able Dr. Explained everything and answered any questions so I could understand to make proper decisions. Had special needs to take into consideration and explained the options.

Hastings, MN - Apr 17 2017

Review for Dr. Perra

St Paul, MN - Apr 07 2017

Review for Dr. Falconer

Awesome office staff, hygienists, etc., and a very trustworthy doctor.

St Paul, MN - Mar 23 2017

Review for Dr. Kamel

Dr. Chu is "Best in the West"!

Bruce Mills in Elk River, MN - Mar 13 2017

Review for Dr. Chu

Hastings, MN - Feb 25 2017

Review for Dr. Markert

I was very pleased with Dr. Chu and his staff. Everyone was friendly, efficient and knowledgeable.

Stillwater, MN - Feb 16 2017

Review for Dr. Chu

After saying they would provide referrals, they never did, even when reminded and requested 2-3 times. Unprofessional and unethical in my opinion, when care is needed.

Minneapolis, MN - Feb 04 2017

Review for Dr. Orr

Chris K in Stacy, MN - Jan 27 2017

Review for Dr. Chu

I am very happy with my visit to Dr Chu's clinic! This is actually my second appointment and have been treated so well. My exam was done well and with great respect, friendly and welcoming! I look forward to my next appointment : )

Barb Davis in Bloomington, MN - Jan 16 2017

Review for Dr. Chu

I had a severe bunion and a broken toe. Dr. Scholl and his nurses, Tammi and Laurie, were the best team you could ask for. Their work is amazing and the care you get is better than any other team!!!!

Ryan Farber in Hastings, MN - Jan 13 2017

Review for Dr. Scholl

Excellent experience with Dr. kamel. I cant say enough great things about him .

tahany in south saint paul, MN - Dec 22 2016

Review for Dr. Kamel

Dr. Marko Kamel is a prime example of what goes wrong when a dentist goal becomes to get a patient to say yes, instead of giving options for what is best. No heart in dentistry. It would be best to purge out these types of professionals from the practice. Dr is an innappriate title.

Ahmad in St Cloud, MN - Dec 05 2016

Review for Dr. Kamel

Kathy Wobbeking in Naples, FL - Nov 02 2016

Review for Dr. Perra

Dr. Kamel sets the highest standard of quality for dental care! I highly recommend him to anyone who is need of dental work, including cosmetic dental treatment! Beautiful work!

St Paul, MN - Oct 15 2016

Review for Dr. Kamel

Brad D in St Paul, MN - Sep 24 2016

Review for Dr. Lynn

Jeramy K in St Paul, MN - Jul 27 2016

Review for Dr. Tuohy

I have meant with Dr. McKinley several times during this past four years. He is punctual, thorough, listens carefully, and answers my questions in a way I can always understand. I never feel rushed during my appointments.

Jeff K in Apple Valley - Jul 22 2016

Review for Dr. McKinley

Roger Moore in Roseville, MN - Apr 22 2016

Review for Dr. Lynn

John Johnson in Minneapolis, MN - Jan 22 2016

Review for Dr. Donner

Dr. Scott is a very knowledgeable and skilled surgeon. He makes sure the patient understands all of the options for medical treatments and the cooresponding risks and possible outcomes.

Tim in Hudson, WI - Jan 21 2016

Review for Dr. Scott

Location

Regina Medical Center

1175 Nininger Rd, Hastings, MN 55033

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