Pipestone County Medical Center and Family Clinic - Avera
Patients that would definitely recommend
5% higher than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
8% higher than the national average
Would definitely recommend
5% higher than the national average
Pipestone County Medical Center and Family Clinic - Avera
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Pipestone County Medical Center and Family Clinic - Avera
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Dianne Smith Jan 27 2021
Review for Dr. Peterson
I have been seeing Dr Peterson for over 3 years, he has done several joint replacements for me, and will be doing both my Husbands knees this year. This visit was as wonderful as all the past visits have been. I love the short wait time both in the waiting room as well as the exam room! I highly...
Gail Wellendorf Jan 06 2021
Review for Dr. Peterson
I recently saw Dr. Rothrock for left hip pain. After x-rays he determined I would get relief from a steroid injection, as the hip wasn’t ready to be replaced. The shot worked, and the pain was gone. I did have my right hip anteriorly replaced a few years ago. The surgery was a complete success,...
Cheri Rames Jan 04 2021
Review for Dr. Rothrock
i am very pleased with the care I received. I would recommend Dr. Rothrock to my family and friends.
Dec 30 2020
Review for Dr. Rothrock
I have had Dr. Kalo perform surgery on both my shoulders. Each time he took in my concerns and questions and answered with a very easy to understand response. He was very direct in the importance of the surgery and what could happen if the the procedure was delayed. I’m very satisfied I choose...
Robert Howard Dec 30 2020
Review for Dr. Kalo
Location
Pipestone County Medical Center and Family Clinic - Avera
Frequently Asked Questions
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Dr Peterson is an excellent surgeon. He takes his time explaining all the options available to alleviate your problems. I highly recommend him.