North Memorial Health Hospital

73%

Patients that would definitely recommend
3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Death following a serious complication after surgery

8 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

North Memorial Health Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

North Memorial Health Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Excellent physician got down to the issue without a lot of distractions. Gave clear and well thought out options.

Dan Kornblatt May 22 2020

Review for Dr. Ryan

Dr. Tanner is THE BEST! He's professional, and he repaired my right ankle--which was in rough shape! I would recommend him to anyone needing orthopedic surgery.

Terry Rosati May 22 2020

Review for Dr. Tanner

Dr Bhatti is extremely professional and makes one feel comfortable. He goes into detail while explaining the procedure and follow up after the visit. His staff is also very friendly and welcoming especially Sara. I recommend Dr Bhatti without reservations and whole heartedly.

Gohan Husain May 21 2020

Review for Dr. Bhatti

Brenda M May 21 2020

Review for Dr. Carney

He diagnosed me within 3 h , when doctors at Hennepin county center fail to do it in a 3 days. Good bedside manners, good explaining on a problem.

May 15 2020

Review for Dr. Matticks

I came in this clinic with little to no hope of getting any relief with my muscle spasms and I have been amazed at my results in such a short period of time! I highly recommend this clinic to anyone who is experiencing pain! Dr. Adekola and all of his staff has been amazing!

Vanessa S May 13 2020

Review for Dr. Adekola

Dr. Love took over from another physician who messed up my meds and was very unprofessional. Once Dr. Love took over, he looked at the situation and provided some very practical advice, as well as helping me with diabetic verification for my drivers license.

Larry B May 10 2020

Review for Dr. Love

He is a good diagnostician, a good listener who knows his stuff. I came in with multiple health issues and he was able to help me prioritize my care options firing the CV crisis. Thanks to him I still have a baby toe!

Donna May 08 2020

Review for Dr. Lor

I saw him for my shoulder pain. I was in agony, I received a shot and the pain is gone and I'm happy I saw him.

Rosy May 04 2020

Review for Dr. Rizvi

Dr. Thomas goes above and beyond what her duties are. She's caring, compassionate, knowledgeable and professional! I've seen the best of the best Healthcare Professionals. I consider Dr Thomas to be one of them! I would highly recommend her as a primary care physician to others!

Sherl Ann Rehn Apr 28 2020

Review for Dr. Thomas

Brenda Schwensohn Apr 25 2020

Review for Dr. Gupta

Good guy. Not cold. Good rapport. Took time to explain things. Willing to bend the clinic rules a bit to meet my needs.

Michael K. Apr 23 2020

Review for Dr. Darnell

Rose Apr 22 2020

Review for Dr. Chimukangara

I'm very amazed with the whole experience I had with Dr. Ness and his team. My expectations are met and exceeded. I honestly recommend this doctor and his team. Special thanks to surgical coordinator Michaela.

Z.R. Apr 20 2020

Review for Dr. Ness

Dr. Chandra treated me in 1998 at North Memorial. I had a lung removed and went into respiratory distress. While in a drug induced coma for 28 days he and his staff cared for my needs. That year I was considered a miracle!

Gail Grassman Apr 18 2020

Review for Dr. Chandra

Dr. Khan saved my life. I was in so much pain I found life unbearable. I now can walk up and down stairs clean my house comfortably. Walk my dog. I even was able to slowly dance with my wonderful husband. Thank you Dr. Khan for giving me my life back.

Randi Fulwider Apr 17 2020

Review for Dr. Khan

Sioux Falls Apr 15 2020

Review for Dr. Tholen

Dr Arthur is a caring and compassionate physician.

Apr 15 2020

Review for Dr. Arthur

Michelle Apr 15 2020

Review for Elizaveta House

Dana Baker Apr 11 2020

Review for Dr. Khan

Lack of attention to patient, poor listening skills, focused on his monetary gain and not on patients long term health. Old rusted tools actually used in clinic.

Apr 09 2020

Review for Dr. Yorgason

Poor, did a very incomplete evaluation, didn't ask about important issues and then wrote a report that denied any problems.

Barbara O'Keefe Apr 07 2020

Review for Dr. Nipper

I did not have the best experience with Dr Tholen , however I would like to apologize for striking out at him in anger. You never know the whole story until you walk in someone else’s shoes and maybe he needed the money more than I did.

Laura Apr 02 2020

Review for Dr. Tholen

Dr. Beal Saved my life after a terrible car accident November 1995 .Thank you I will never forget.Dean

Dean Krogman Apr 01 2020

Review for Dr. Beal

Christy L. Mar 29 2020

Review for Dr. Martinie

Maddy R Mar 26 2020

Review for Dr. Landis

Dr.Hoffman was one of 6 surgeons I consulted with before surgery. He was the only doctor who answered all my questions and concerns with straight forward answers, no sugar coating. He and his staff truly care and hes the only doctor who includes multiple post surgery visits.

Mar 23 2020

Review for Dr. Hoffman

He's been my neurologist for fifteen years. You'll never meet a more intelligent, supportive, and compassionate human being. He has been a rock in my life.

Tamara Mar 21 2020

Review for Dr. Horowitz

Dianne J Kasprzyk Mar 20 2020

Review for Dr. Twidwell

Mar 19 2020

Review for Dr. Crowe

Very professional and made you feel comfortable. Very happy with my visit!

Mar 19 2020

Review for Eric Harl

Dr Flynn is the most compassionate, empathetic, straightforward doctor I have ever had. She is the most amazing human being.

Mar 19 2020

Review for Dr. Flynn

Had an excellent experience for esophageal dilation with Dr. Bhatti. The whole staff was very professional and attentive to my 96 year old father. they got him quickly into their schedule so I was so grateful I would highly recommend him for this procedure.

Karen schiemo Mar 17 2020

Review for Dr. Bhatti

I highly recomend Dr Khan. He's been my doctor for many years and has taken great care of me.

Mar 16 2020

Review for Dr. Khan

I've been with Dr. Struyk for about 15 years...She's the best!! :) I'd recommend her to anyone and everyone!

Rosmeary Mar 14 2020

Review for Dr. Struyk

Dr. Fischer is very professional, yet still very personable. I trusted his good exam and opinion on what to do for my daughter's sore wrist.

Mar 13 2020

Review for Dr. Fischer

Mike Bunkers Mar 12 2020

Review for Dr. Holmberg

Everyone on the team did great. The surgery on my hand went well. Stitches were nice and straight. Very friendly team as well. I hope I never see them again but my visit was perfect!

Ray Mar 12 2020

Review for Dr. Fischer

O Dr Brian was very comprehensive in his initial exam. He was very definitive in his diagnostic recommendations. I am very confident that he can address my orthopedic issues.

Dave Cody Mar 12 2020

Review for Dr. O'Neill

nicole immerheiser Mar 12 2020

Review for Dr. Cammack

Dr.Arthur takes time to listen and question. He gives all the options for treatment and answers concerns. Highly recommend his office.

Jan Mar 12 2020

Review for Dr. Arthur

Dr. O’Neill is a smart man, takes initiative for next steps, very thorough, and answers any questions you may have to better understand your condition. If I have any orthopedic health concerns in the future, I will be sure to schedule an appointment with him again.

Mar 12 2020

Review for Dr. O'Neill

Very pleasant and professional. Her personality and smile brightened up a painful procedure.

Mar 12 2020

Review for Dr. Ryan

Tania Mar 12 2020

Review for Dr. Fischer

We saw Dr. Ryan for my 8 year olds broken arm. She was great at explaining things to him and very kind!

Mar 12 2020

Review for Dr. Ryan

Randy Mar 12 2020

Review for Dr. Ryan

The wait time was alitte long but there were many patients waiting. The waiting room was comfortable. Dr O'Neil is my favorite--He is informative, listens and makes it clear what his diagnois is. I have alot of trust in his ability and have recommended him ofter.

Roberta Delfino Mar 12 2020

Review for Dr. O'Neill

Dr.Ryan really cares about how you are feeling and how she can help. She takes the time to listen and offer options to help.

Mar 12 2020

Review for Dr. Ryan

An amazing doctor who actually reads your chart, listens to you, & really cares.

D. Anderson Mar 10 2020

Review for Dr. Stempel

Dr. Hess operated on my shoulder to remove calcific tendonitis and did a fantastic job! I couldn't be happier with my results. Physical Therapy went amazingly well and I have full range of motion back and no longer have pain or trouble sleeping because of my shoulder. He is a hero!!

Marsha Mar 09 2020

Review for Dr. Hess

Dr Jaegar delivered my baby. She was very through and explained everything to me and my husband before taking any actions. I would highly recommend her based on her expertise and my personal experience.

Mar 07 2020

Review for Dr. Jaeger

It as a great Experience. Dr. Carney is very charismatic and knowledgeable and explained everything in detail he is very thorough and detailed orientated his follow up is genuine.

Mike Nelson Mar 07 2020

Review for Dr. Carney

KB’s Mar 06 2020

Review for Dr. Patel

She takes the time to listen she doesn't rush you and she's very sweet. When i have a question through the patient portal her or her nurse answer them right away.

Mar 04 2020

Review for Dr. Riley

I'm very nervous around medical folks and have complex medical issues, so going to the doctor is a pretty big chore for me usually. Jeremiah puts me at ease, is honest and direct in a very compassionate way and is very thorough. I highly recommend him.

Mar 04 2020

Review for Jeremiah Lynch

Bonnie Zahorski Mar 03 2020

Review for Dr. Khan

Mary Sue Cameron Mar 03 2020

Review for Dr. Dong

She is so kind and listens carefully to my pain related concerns. I highly recommend her as an astute pain care professional.

Mar 02 2020

Review for Elyse Fox

I had a beltlift done 4 months ago. For such a big procedure - I was prepared and felt very cared for during the entire process. The kindness of this doctor and staff is above and beyond.

Feb 29 2020

Review for Dr. Ness

Horrible. Would not recommend. Bad results from her work and her bedside manner changes dramatically when faced with the outcome. In addition to the mental anguish in dealing with the outcome and her bedside manner, spending thousands more and additional surgery to correct her work.

Very Disappointed Feb 29 2020

Review for Dr. Harrington

Chuck & Cheryl Jacobson Feb 27 2020

Review for Dr. Hanson

ALKin MN - Feb 24 2020

Review for Dr. Johns

Great best Doctor I know.

mike carroll Feb 23 2020

Review for Dr. Ecker

He is a wonderful doctor. He let’s me be part of my health care

Sandra De La Forest Feb 23 2020

Review for Dr. Yawn

Bran Adams Feb 22 2020

Review for Dr. Barrett

I have more pain three years after my surgery with Dr. Cammack than before. It created a whole new set of painful issues - like blistering between my toes, feeling like a rope is yanking.

Feb 20 2020

Review for Dr. Cammack

Feb 20 2020

Review for Dr. Perepelitsyn

Josephine is kind, thorough, detailed, caring and very knowledgeable. She is much better than any Dr. I've seen at North Memorial. I highly recommend her.

Suzanne Krupp Feb 17 2020

Review for Josephine Hiti

I'm 64 years old and I have been to many Doctors. I would not even call Kara a Dr. more of a joke. She is unprofessional and has NO idea what she's doing. I'm convinced she does not have one caring bone in her body. I would. give her minus 100 stars if I could.

Suzanne Krupp Feb 17 2020

Review for Dr. Pettigrew

Dr. Hoffman and staff were great. I have an athletic build and zero breasts after nursing two babies. I wanted natural looking-full breast. He helped pick the perfect size for my body size and shape. I’m post-op 7 months and couldn’t be happier with them!

Ali F Feb 15 2020

Review for Dr. Hoffman

It has been 3 months since my facelift and lower bleph and I couldn't be more pleased. If you want a natural look and fast recovery, Dr. Ness is the plastic surgeon for you! He is a true artist.

Katherine B. Feb 14 2020

Review for Dr. Ness

Dr Liu is amazing, She delivered both of my children and has been our family doctor for years. We appreciate her AWESOME bedside manor, knowledge and just her spirit. She's great and I recommend her to all my friends and family!

Feb 14 2020

Review for Dr. Liu

Feb 13 2020

Review for Dr. Goodman

Josephine is amazing. She takes the time to listen and really cares about your well being. My only regret is that my family did not find her sooner!

Feb 12 2020

Review for Josephine Hiti

Feb 11 2020

Review for Dr. Delavari

Great surgeon! I would recommend him highly! I’m at 5 weeks after knee replacement and doing great! Dr Asp is very kind and concerned about my recovery. He is easy to talk to also!

Feb 11 2020

Review for Dr. Asp

Donald F. Witt Feb 09 2020

Review for Dr. Bhatti

Outstanding! Accurately diagnosed my issue. Surgery went great. Recovery was rapid. The hand therapy department is fantastic. Couldn’t have asked for a better result.

Feb 08 2020

Review for Dr. Fischer

very little patient communication by doctor. did not explain the followup procedure and subsequent pain and discomfort after oral biopsy.

Feb 06 2020

Review for Dr. Patel

Very good. Dr. Ryan listened to me and explained clearly using x-rays what my issue was and how to remediate it. The plan worked well and in a shorter time than expected, I was back to good health.

Feb 06 2020

Review for Dr. Ryan

Dr Barker saved my life. Great Surgeon and Doctor.

James Tourville Feb 06 2020

Review for Dr. Barker

I thought I received very good care from Dr. Laverne. She was concerned and listened to me. She asked questions to help diagnose my problem.

Feb 05 2020

Review for Dr. Labere

He told me that my 4 day long illness with a 103 fever was a cold. He did offer a strep/ flu test. It was physically difficult for me to even get to the urgent Care clinic, and for this? It was demeaning.

Lisa A Fankhauser Feb 03 2020

Review for Ronneil Aviles

I’ve seen Dr. Wong for the past 20 years and have always felt extremely comfortable with him. He is very respectful, caring and direct. The call center staff can be hit or miss but the nurses are fine.

Sarah A Jan 31 2020

Review for Dr. Wong

I've been seeing Dr. Asp since 2012 when he replaced my knee. He is an excellent surgeon and his staff is superb to work with. My overall experience has always been nothing but great.

Jan 30 2020

Review for Dr. Asp

I have been a patient of Dr. Twidwells for twenty years and have referred many friends. Competent, friendly and informative. Several surgeries and all successful. He is rated a top doctor in the Twin Cities for good reason. Dale Anderson

DALE ANDERSON Jan 29 2020

Review for Dr. Twidwell

I receive Remicade at the clinic every 6 weeks. The staff and nurses are wonderful, especially Sara, Pat, and Kathryn. Dr Bhatti is always available for any questions that I may have.

Lisa Jan 28 2020

Review for Dr. Bhatti

Krista Russell Jan 24 2020

Review for Dr. Arthur

Keith Kieffer Jan 24 2020

Review for Dr. Shah

Dr Bongard is outstanding. She listens, is bright, answers all questions, engaging. I trust her above all others in this group.

Jan 23 2020

Review for Dr. Bongard

After a routine exam, I asked him what to do about dry eye which was causing me a great deal of discomfort. Without turning around from his computer, he said, "That's a tough one". Got up, walked out.

Jan 23 2020

Review for Dr. Loushin

Had to have 3 cataract surgeries as he put the wrong lens in the first one. He was very flippant as he explained he'd have to do it over. I was concerned with having anesthesia again...he said it was no big deal. No, not for him. He has an arrogant attitude.

Jan 23 2020

Review for Dr. Ehlen

Dr Harrington is the BEST!! I will definitely recommend her. Her and her staff are wonderful to work with, answer questions without hesitation and the follow-up after surgery is great! They are without a doubt a great team!!

Wanda Jan 23 2020

Review for Dr. Harrington

Minnetonka Jan 22 2020

Review for Edward Hollinger

Richard GEORGE Jan 21 2020

Review for Luke Hammer

Jennifer Mach Jan 19 2020

Review for Dr. Felty

Location

North Memorial Health Hospital

3300 Oakdale Ave N, Robbinsdale, MN 55422