North Memorial Health

73%

Patients that would definitely recommend
3% higher than the national average


North Memorial Health is a medical facility located in Robbinsdale, MN. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

North Memorial Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

North Memorial Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Extremely pleased with the facility & staff. My concerns/questions were fully addressed. Dr. explained process going forward & expected results.

Dave Dockter Sep 18 2021

Review for Dr. Ehlen

Jerry Wood Sep 17 2021

Review for Dr. Hess

It is always a good visit and leaves me with a relief at the end of each visit.

Desiree Sep 17 2021

Review for Dr. Flynn

Dr. Berestka is the most exceptional Dr. I've met for eye/health care. Been coming for many years along with family members.

Sep 17 2021

Review for Dr. Berestka

Very efficient and effective. Dr. Schmitt knows what he's doing and also takes the time to explain....everything. Patient feels valued and respected. The appointment went promptly and well and I walked out happy.

Tim Herman Sep 16 2021

Review for Dr. Schmitt

Location

North Memorial Health

3300 Oakdale Ave N, Robbinsdale, MN 55422

Frequently Asked Questions

Where is North Memorial Health located?

Has North Memorial Health won any recent awards from Healthgrades?

Does North Memorial Health score well in safety ratings?