Mayo Clinic Hospital - Saint Mary's Campus

88%

Patients that would definitely recommend
18% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Coronary Intervention Excellence Award™ (2020, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Cranial Neurosurgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in cranial neurosurgery

Joint Replacement Excellence Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

Neurosciences Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in stroke care and neurosurgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Prostate Surgery Award™ (2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

4 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Mayo Clinic Hospital - Saint Mary's Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

Mayo Clinic Hospital - Saint Mary's Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Robert Taylor Jul 10 2020

Review for Dr. Langstraat

Excellent! Overall experience for my colonoscopy!

Jul 09 2020

Review for Dr. Gorospe

Dr Dillon was highly intelligent, intent on listening and 7nderstanding interlocking medical issues. He is an excellent communicator and one of the best physicians. I highly recommend him.

Kjestine Jul 05 2020

Review for Dr. Dillon

He was confident in his abilities which eased any worries about my procedure, the Doctor also explained the process very well . I would highly recommend

Rob S. Jul 05 2020

Review for Dr. Prieto

On June 25 2020 I came in for Colonoscopy my Name Isidro Arrieta Rivera yes I Recommended

Isidro Arrieta Rivera Jun 30 2020

Review for Dr. Gorospe

Jamie Llosa Jun 28 2020

Review for Dr. Burnett

Meda-Marie (Mindy) NMN Manes Jun 17 2020

Review for Dr. Specks

Mindy Jun 17 2020

Review for Dr. Boilson

Patricia Maccabee (wife of David S.) Jun 11 2020

Review for Dr. Cicek

Mark M. Jun 06 2020

Review for Dr. Lust

Came in for a consultation then a colonoscopy due to family history. My experience was excellent.

Nestor Garcia Jun 04 2020

Review for Dr. Gorospe

Thank you Dr. Bydon for taking such great care of my father. We were comfortable with you from the beginning and he is thankful for you every day.

Jun 03 2020

Review for Dr. Bydon

Very informative

Carlos Gamon May 30 2020

Review for Dr. Gorospe

My experience with Dr. Edell was great. He treated me for over 20 years. He is one of the best. I miss seeing him.

Marlys L. Rogers May 30 2020

Review for Dr. Edell

Worst ever visit to a " doctor". Less then 2 min" appointment " . My guess I didn't deserve any explanation. Waisted whole day driving back and forth with severe pain.

May 28 2020

Review for Dr. Bydon

Excellent. Well prepared. Careful listener. Felt as though it was a team effort. Bonus for having equally well prepared nursing staff.

May 27 2020

Review for Dr. Bendel

May 26 2020

Review for Dr. Martinez Jorge

Eugene kahnke May 25 2020

Review for Dr. Rea

Dr. Arpey, is very caring and explains the procedure to the patient. He took the time to listen to my questions and concerns. He didn't make me feel hurried.

May 21 2020

Review for Dr. Arpey

AE May 21 2020

Review for Dr. Rock

May 21 2020

Review for Dr. Burnett

Amy B, Michigan May 19 2020

Review for Dr. Hieken

Very kind and competent...his staff are the same...patient, helpful and knowledgeable! Highly recommend Doctor Gorospe and his practice.

Walt May 19 2020

Review for Dr. Gorospe

Pam McFarlan May 18 2020

Review for Dr. Stuart

Crystal Underwood May 14 2020

Review for Dr. Taggart

John F. May 10 2020

Review for Dr. Savica

I agree with the arrogance. I took my mom there years ago, and he wasn't able to help with her cough, and finally gave up.

May 10 2020

Review for Dr. Lim

I had an eye infection/pink eye and she insisted that I go to a walk in clinic during the height of covid. I indicated that I would not be going anywhere sick people were when I only had pink eye. She refused to treat it.

Not a fan of nurse practitioners May 07 2020

Review for Mary Nicklay

Efrat shoshan May 01 2020

Review for Dr. Prichard

Quick informative. Friendly

Apr 25 2020

Review for Dr. Gorospe

Dr. Jakub is a very kind and caring dr. He takes the time to explain everything to you and talks to your family about everything . Highly recommend him .

Beverly Peters Apr 24 2020

Review for Dr. Jakub

Great experience

Apr 20 2020

Review for Dr. Moran

Anne Foster Angelou Apr 18 2020

Review for Dr. Schaff

I was nervous about my visit goven social distance protocols, but was very glad to see that I was the only one in the waiting room. Love Dr. Gorospe's bedside manner.

Apr 10 2020

Review for Dr. Gorospe

Misty Apr 09 2020

Review for Dr. Martinez Jorge

Apr 05 2020

Review for Dr. Cascino

Joe Fuhrman Apr 02 2020

Review for Dr. Kwon

Please please stay away from this doctor if you have cancer!!! Very horrible experience!! Do not trust this guy! The Mayo Clinic has wonderful oncologist—but this guy is the worst!!

Mar 21 2020

Review for Dr. Marks

Dr. Ammash is patient, kind, and always willing to help. I live in another state and after 12 years of not seeing him as my main cardiologist, he still answers my questions and concerns in a more timely manner.

Mar 18 2020

Review for Dr. Ammash

jeff rinehart Mar 18 2020

Review for Dr. Mynderse

jeff rinehart Mar 18 2020

Review for Dr. Kwon

Dr Carlson is so professional and so intelligent, kind. I’m recovering from a tympomastiodectomy and so far so good. I feel so lucky to have gotten him As a Doctor and surgeon! I recommend him 100%! Thank you Dr. Carlson!!!

Ann Pygman Mar 17 2020

Review for Dr. Carlson

Unfortunately she is now in FL. She was the kindest,most caring doctor. She is so smart. I was lucky to have known her!

Carol Pehrson Mar 12 2020

Review for Dr. Williams

Benjamin D. Shore Mar 12 2020

Review for Dr. Davis

Benjamin D. Shore Mar 12 2020

Review for Dr. Kwon

My wife and I were impressed with Dr. Kwon's ability to listen and to explain a treatment plan for me. We felt immediately at ease with Dr. Kwon. His great intelligence shines through with everything he does. He and his team are always friendly and caring.

Paul F Jones Mar 10 2020

Review for Dr. Kwon

I have been under Dr. Kwon's care for several years during my prostate cancer journey. He and his staff have been very professional in handling my care. They are extremely responsive and most importantly have brought me through the prostate cancer issues with excellent outcomes.

Mar 07 2020

Review for Dr. Kwon

Dr Khanna is very professional, thorough, explains everything in terms a lay person can understand, kind, patient and listens to the patient. I highly recommend him. Cataract surgery was completely pain free and he explained everything as the procedure was being done. Wonderful staff/team as well.

Shelley Mar 05 2020

Review for Dr. Khanna

Mar 04 2020

Review for Dr. Meyer

Great staff at the endoscopy place. Doc G was awesone, he took time to remove my large polyp not like the other doc who simply said I should just have surgery. Very happy with results

Mar 01 2020

Review for Dr. Gorospe

Feb 27 2020

Review for Dr. McKeon

I've been a patient of Dr. Kwon's for over 6 years. He's simply the best! I wish all my physicians were like Dr. Kwon. Dr. Kwon is the type of physician that has helped Mayo Clinic maintain it's stellar reputation.

Feb 25 2020

Review for Dr. Kwon

I am a new patient with Dr Viers. My wife and I were very impressed with his demeanor and game plan for my bladder issues. He acted fast and streamlined the process to get a couple of quick surgical procedures done prior to heading back home to get the healing going quicker.

Mark Wager Feb 24 2020

Review for Dr. Viers

Dr Kwon is the best. He exudes confidence and hope to those of us who need it. We are so thankful for his advice and partnership in the treatment of my disease.

Mark Wager Feb 24 2020

Review for Dr. Kwon

Dr Karnes performed life saving surgery on me in June of 2019. My family and I will be forever grateful. My latest C-11 Pet Scan just came back clear. That is with no hormone therapy! Thank you to Dr Karnes and his very capable team.

Mark Wager Feb 24 2020

Review for Dr. Karnes

James Haukeness Feb 24 2020

Review for Dr. McLeod

Dr. Nishimura is a fabulous heart doctor and a very nice man. I highly recommend him.

Feb 24 2020

Review for Dr. Nishimura

Very thorough. 4th neurologist I have seen and the only one who listened and worked to get my diagnosis. Excellent.

Feb 13 2020

Review for Dr. Liewluck

Tom in ME - Feb 12 2020

Review for Dr. Helo

Matt Simpson Feb 11 2020

Review for Dr. Savica

E's mom Feb 10 2020

Review for Dr. Tran

Very detailed neurological exam. Treated me with respect! Consulted with other doctors and had me return the next day to confirm his decisions. I was very thankful for his knowledge and professional approach!

Kathleen Hicks Feb 05 2020

Review for Dr. Fulgham

Very arrogant and self grandiosity radiates from this doctor. Amazed he has maintained his position at the Mayo. Been a patient at the Mayo for 25 plus years & have never experienced such arrogance-his ignorance shows his arrogance. His interns even apologized For his verbal egotistical behavior.

Feb 02 2020

Review for Dr. Lim

John H. Jan 29 2020

Review for Dr. Larson

You will not find a finer or more compassionate surgeon than Dr Mariani. In one week he eliminated pain I had suffered for 6 months.

Renee Jan 29 2020

Review for Dr. Mariani

Patrick McCoy Jan 28 2020

Review for Dr. Pochettino

Doctor Kwon has been my doctor for 6 years, witha c11Choline pet scan right away he diagnosed my cancer and immediately set out a aggressive plan for me. With his compassion and listening intently to my concerns have made my treatment greatly effective and really unbelievable great results

Patrick Fraher Jan 25 2020

Review for Dr. Kwon

Jan 25 2020

Review for Dr. Trousdale

Jackie McDonough Jan 25 2020

Review for Dr. Kwon

Dr. Liewluck was very kind and friendly. My mother has a rare, untreatable disease. He took time to explain things well and answer questions. Thankful for his time and advice.

Jan 25 2020

Review for Dr. Liewluck

Excellent experience we had only one visit but I can already feel we are in good hands

Indra Mannam Jan 24 2020

Review for Dr. Babayev

Dr Moore is an outstanding surgeon who removed a tumor from my parotid gland. His knowledge and skillful surgical techniques are the best. I am so pleased with the results of my surgery. Dr Moore and his team do an excellent job of explaining the procedures.

Carol E Jan 16 2020

Review for Dr. Moore

Jan 13 2020

Review for Dr. Kiani

Thank you very much for accepting me to walk in after one call from my cancer spcialist. I cant find a Gastro in town who can do my procedure and yet the doctor was so nice to just have me walk in without appointment. I came out very reassured of my diagnosis. Thank you.

Jan 06 2020

Review for Dr. Gorospe

Dr Sems is a top notch Dr. who care's about his patients and take's pride in what he does and the outcome of his patients. His staff is also second to none.

Jamie Wright Jan 04 2020

Review for Dr. Sems

Suzanne Dec 24 2019

Review for Dr. Green

Dec 23 2019

Review for Dr. Bible

He is amazing he went above and beyond for me. I am so thankful he was my Doctor. I have never met a Doctor that cared so much??

Dawn Dec 21 2019

Review for Dr. Hooten

Dave Kraus Dec 20 2019

Review for Dr. Kwon

MN - Dec 16 2019

Review for Dr. Savica

Rachel Lager-johnson Dec 14 2019

Review for Dr. Coon

Dec 08 2019

Review for Dr. Babayev

r Dec 07 2019

Review for Dr. Babayev

I had a positive first impression, but was very disappointed when Dr. Cassivi failed to follow up with me despite leaving multiple messages for him.

Dec 06 2019

Review for Dr. Cassivi

Michael H. in Chicago , IL - Dec 04 2019

Review for Dr. McLaren

Kowsar Chowdhury Dec 03 2019

Review for Dr. Wong Kee Song

Dec 02 2019

Review for Dr. Ashrani

Dr. Jatoi practices at the highest professional level and maintains kind, attentive and compassionate care.

Mrs. Pedersen Nov 30 2019

Review for Dr. Jatoi

His misdiagnosis and lack of action had severe consequences

Nov 30 2019

Review for Dr. Van Ess

Gary Harris Nov 28 2019

Review for Dr. Kwon

Lee & Cheryl Daley Nov 23 2019

Review for Dr. Kwon

Dr. Bodo Fritzen Nov 21 2019

Review for Dr. Carlson

Harvey Baird Nov 20 2019

Review for Dr. Kwon

Samuel L. Nelson Nov 19 2019

Review for Dr. Kwon

He and his chief resident, Bruce Levy, fixed a mangled ankle for me in 1997. Perfect job! I'll never forget their expert skill, good nature, encouraging advice, and professionalism. Now, 22 years later, if they could rid me of a dozen bone spurs, I'd be just as grateful.

Grateful patient Nov 19 2019

Review for Dr. Hanssen

Frank Valla Hibbing, mn. Nov 18 2019

Review for Dr. Kwon

Location

Mayo Clinic Hospital - Saint Mary's Campus

1216 2nd St SW, Rochester, MN 55902