Mayo Clinic Health System in Saint James

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10
15% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Mayo Clinic Health System in Saint James

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%90%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%66%

Mayo Clinic Health System in Saint James

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

Dr. Freed performed my shoulder arthroscopy. Prior to surgery, we tried PT and he was very attentive and never made me feel like we wouldn’t find a solution for my pain. I appreciated his bedside manor and his professionalism from start to finish. Definitely a Dr. you can trust.

in Mankato, MN - Jun 09 2019

Review for Dr. Robert Freed, DO

Best doctor ever. Listens and truly cares. Fantastic surgeon!

Feb 19 2019

Review for Dr. Jesse Botker, MD

Burnsville, MN - Sep 09 2017

Review for Dr. Jesse Botker, MD

Dr. Green is amazing. He also tells you what a great job you are doing and I love that he not only gives you advice as a doctor but also as a parent!

Fairmont MN - Jun 13 2017

Review for Dr. Jeffery Green, MD

Dr. Berthelsen was very thorough and sympathetic to me when he finally called about my mother and the hip operation he was to perform. He has a nice bedside manner. And then he called right after the surgery to let me know how she is. Nice man. Cheryl Ehrich

in New Prague, MN - May 05 2017

Review for Dr. Stephen Berthelsen, MD

Minneapolis, MN - Apr 06 2017

Review for Dr. Shilun Li, MD

A doctor who listens to you and fixes the problem versus having try 100 things before treating the issue. He is honest, and professional, and appears to care about your quality of life. One of my best medical experiences ever!

in Mankato, MN - Aug 20 2016

Review for Dr. Robert Freed, DO

in Bonduel, WI - May 23 2016

Review for Dr. Lindy Eatwell, DO

in Saint Clair, MN - Apr 21 2016

Review for Dr. Robert Freed, DO

Location

Mayo Clinic Health System in Saint James

1101 Moulton and Parsons Dr, Saint James, MN 56081