Maple Grove Hospital

83%

Patients that would definitely recommend
13% higher than the national average


Maple Grove Hospital is a medical facility located in Maple Grove, MN. This hospital has been recognized for Gastrointestinal Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Maple Grove Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Maple Grove Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%74%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

I never had doubt with him working on my hand. He made me feel very comfortable. He knew what he was doing. He did a great job. Thanku..

Teri Oct 18 2020

Review for Dr. Gerlach

Dr Gerlach was able to give me more information about my hand problem than the previous 5 doctors I had seen. There was a wait to see him, but it’s easy to see why! Surgery performed was as described and my wrist already feels better. Staff was great. 5-stars!!!

Matt H Oct 16 2020

Review for Dr. Gerlach

I have been a patent of Dr. Norgard for about 20 years. He is an exceptional physician. He has seen me through a knee replacement and for the last couple of years has given my injections in my hip for arthritis, bursitis and tendonitis. I would recommend him to anyone.

Marilyn Schunk Oct 14 2020

Review for Dr. Norgard

Dr. Shah is a very intelligent, compassionate doctor who really knows her stuff. She has a good understanding of how different body systems work together and is good at diagnosing complex issues.

Oct 13 2020

Review for Dr. Shah

Oct 13 2020

Review for Dr. Khan

Location

Maple Grove Hospital

9875 Hospital Dr, Maple Grove, MN 55369

Frequently Asked Questions

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