Lake Region Healthcare Corporation

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Lake Region Healthcare Corporation

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Lake Region Healthcare Corporation

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Very professional and explains things well so a lay person can understand. Shows real concern for his patients.

Kathy Duff Jun 02 2020

Review for Dr. Thom

Quick diagnosis, good nursing staff, and friendly doctor. Would return in a heartbeat!

Charlene Hart Apr 17 2020

Review for Dr. Nakasato

Mar 12 2020

Review for Dr. Kim

Jan 22 2020

Review for Dr. Gupta

Deedee B. Aug 15 2019

Review for Dr. Orandi

My elderly mother had the same complaints as other patients. Dr. Gupta doesn't listen, respect patient's input, refuses requested referrals, etc. My mother switched primaries after months if not years of inaction by Dr. Gupta. Beware. Hopefully there are better, more responsive primaries in FF.

Amy L Aug 12 2019

Review for Dr. Gupta

Louise Jul 12 2019

Review for Dr. Orandi

Cathy A. Jun 17 2019

Review for Dr. Nakasato

Nicest Dr ever! Staff are friendly and helpful. Easy to get appointment. Explained every part of the allergy testing, and any after effects. Answered all of my questions patiently and thoroughly. Highly recommend!

Amy Hin Hudsonville - Jun 16 2019

Review for Dr. Orandi

Jun 15 2019

Review for Dr. Gupta

Sandi Beahanin GRAND RAPIDS, MI - Jun 13 2019

Review for Dr. Orandi

Dr Strand is a fantastic Dr. He takes his time to explain everything that's going on. He is very friendly and understanding. He has been my PCP for many years. I highly recommend Dr Strand.

Paul Lucas in Colfax, ND - Jun 04 2019

Review for Dr. Strand

May 27 2019

Review for Dr. Nakasato

Excellent doctor who takes the time to talk with you.

Grand Rapids, MI - May 09 2019

Review for Dr. Orandi

Dr. O is an amazing Person!! I recommend him very often to friends and family! I personally have not seen him as a patient but better yet I worked with him side-by-side in the past, and I have to say he is one of the best doctors that I’ve ever worked for, such a laid-back easy-going person!

D.G.in South Haven , MI - May 03 2019

Review for Dr. Orandi

Great with kiddos! Very knowledgeable.

Apr 27 2019

Review for Dr. Orandi

Dr. Orandi has a great bedside manner. He was very knowledgeable and easy to talk to. I felt like he really cared about helping me feel better. I highly recommend him and will definitely go back as needed.

Ann J Apr 26 2019

Review for Dr. Orandi

Dr Orandi is very knowledgeable and friendly and approachable.

Angelinain Detroit - Apr 25 2019

Review for Dr. Orandi

Kind, friendly, put me at ease, spent time explaining everything to me. His office staff are so friendly. Overall a wonderful experience!

Apr 25 2019

Review for Dr. Orandi

Staff is very knowledgeable, friendly, takes the patients needs and excels above & beyond!

Nicolein Byron Center, MI - Apr 25 2019

Review for Dr. Orandi

Fast and friendly service. Eager to resolve any issues or concerns. I would highly recommend Dr.Orandi and his staff is amazing.

Jessica Myersin Sand Lake - Apr 25 2019

Review for Dr. Orandi

He really listens to your concerns and comes up with a comprehensive plan to treat you. He also has a great demeanor with kids! Very kind, very professional. I wouldn’t go anywhere else to get my allergies taken care of!

Corain Wayland - Apr 25 2019

Review for Dr. Orandi

Loved my visit with Dr Orandi!

Apr 25 2019

Review for Dr. Orandi

Dr. Orandi is very knowledgeable and personable and treated me like he had all the time in the world!!!

Apr 25 2019

Review for Dr. Orandi

Dr. Orandi is great, He takes time with his patients and listens to them and explains everything and answers all my questions. He is up to date with the newest allergy care and values my time and expenses.

Angelain WYOMING, MI - Apr 24 2019

Review for Dr. Orandi

Dr. Orandi provided a very professional and well-planned treatment protocol for my son who was in town from Texas. He was also able to schedule an appointment on relatively short notice which was very much appreciated. We will return with other family members as our needs arise.

D. TenClayin Horseshoe Bay, TX - Apr 24 2019

Review for Dr. Orandi

Brian in Wyoming, MI - Apr 24 2019

Review for Dr. Orandi

Dr. Orandi takes the time to listen to you and hear your concerns. Wonderful doctor to have.

Apr 24 2019

Review for Dr. Orandi

Dr. Orandi was extremely professional and helped explain options to me and my family is an easy to understand way

Plymouth, MI - Apr 24 2019

Review for Dr. Orandi

Brandiin Hudsonville, MI - Apr 24 2019

Review for Dr. Orandi

Apr 18 2019

Review for Dr. Thom

I have been going to him for 20 years. He is great and a pleasure to deal with. The man has not changed in over 20 years. He looks the same as the first day I saw him? He is 66 years old and looks like he's in his 40s. Whatever he advises for me, I am certainly going to listen and do.

Jerry Krueger in pelican rapids, MN - Apr 03 2019

Review for Dr. Johnson

Excellent experience with him. Had surgery done about 5 years ago, and everything is fine. I even had a blood clot after the surgery, and he diagnosed it quickly and got me through it. Great to communicate with, good staff around him.

Feb 08 2019

Review for Dr. Glynn

Dr. Norgard is terrific He was able to diagnose a condition that was missed by GP's, gynecologists, and a urologist. I suffered nearly a year with missed diagnoses. He knew what it was immediately. He is also a very sweet guy. I recommend him highly.

Apr 11 2018

Review for Dr. Norgard

Dr. Gupta is very stubborn & doesn’t always have a good bedside manner, nor does she always take her colleagues advice regarding a patient. I would NEVER recommend her.

Casa Grande, AZ - Dec 18 2017

Review for Dr. Gupta

Fergus Falls MN - Sep 27 2017

Review for Dr. Borowski

Dr. Berro is very knowledgeable. She looks for the unusual. and follows the patient's labs and notifies them quickly with any changes needed. She is very kind and listens to client.

CJin Fergus Falls - Aug 30 2017

Review for Dr. Berro

G J Fin Arlington, VA - Jul 25 2017

Review for Dr. Kim

Fergus Falls, MN - May 24 2017

Review for Dr. Porter

I was just a number! I had to diagnose myself in order to get an ENT referral.....hope I never am so sick that I have to see him again!

Fergus Falls, MN - May 24 2017

Review for Dr. Vennerstrom

Gwenin Fergus Falls, MN - May 19 2017

Review for Dr. Edin

AMAZING doctor!! Takes the time to listen to you and doesn't care about the "alloted" time for your appointment. Would recommend him to anyone!!

Kristen Butler in Erhard, MN - May 02 2017

Review for Dr. Thompson

I would recommend Yuri to any one having pain .

Nixa, MO - May 01 2017

Review for Dr. Nakasato

Survivorin Philadelphia, PA - Apr 05 2017

Review for Dr. Barnes

Emmain Elbow Lake, MN - Mar 26 2017

Review for Dr. Glynn

Very thorough examinations , tests as needed to determine causes. Will continue to go to her.

Nancyin Fergus Falls, MN - Dec 31 2016

Review for Dr. Lindholm

Fergus Falls, MN - Nov 03 2016

Review for Dr. Ottenbacher

We questioned his clinical judgment and skills. He gave too much medicine to my mom. She was more confused and ended up in the hospital.

Fargo, ND - Oct 04 2016

Review for Dr. Traiser

She was not very good at diagnosing or treating my son. He was getting worse and worse under her care. We finally went to a different doctor.

St Paul, MN - Oct 04 2016

Review for Dr. Meland

He was rude. Did not explain what he was going to do before he did it. Barely talked at all. I Felt I was almost being attacked. If he had been providing care for a child of mine I would have stopped the exam and left.

Joanne Hansonin Fergus Falls, MN - Sep 27 2016

Review for Dr. Porter

I came to her with a thyroid problem. She refused to examine it. I went to her 4 times and my thyroid had started a new growth, yet she still refused. Her nurse was just really crabby.

Neglected in Wahpeton, ND - Sep 14 2016

Review for Dr. Lindholm

Excellent bedside manner. Very thorough. Very caring. Down to earth. Great listener. Couldn't ask for a better doctor to deal with.

ARin Fergus Falls, MN - Jul 07 2016

Review for Dr. Vukonich

I was referred to him for back surgery. He said I needed hip surgery and referred me to Sanford Thief River Falls. I had successful hip replacement. This was ten years ago. I can't answer all questions.

Mcintosh, MN - May 25 2016

Review for Dr. Kim

Dr. Dammeyer takes time to listen to concerns, analyzes problems, and cares for each patient that he sees. He is a true gem in his profession.

Judy Sin Glenwood, MN - Apr 13 2016

Review for Dr. Dammeyer

Play games with your medications. Scared of this guy.

Fidel castroin Fergus falls mn - Apr 06 2016

Review for Dr. Lokken

So above and beyond our expectations - highly skilled - takes time to get to know you - would recommend to anyone and have done just that many times

Robert Hrubyin Fergus Falls MN - Feb 08 2016

Review for Dr. Orandi

Dr. Lembcke takes time to focus only on you and will discuss any concerns. He always has a smile and handshake whether in the office or on the street. I trust his knowledge and ability to answer questions. He also will offer a referral to specialists if needed.

Cynthiain Fergus Falls, MN - Dec 21 2015

Review for Dr. Lembcke

Location

Lake Region Healthcare Corporation

712 S Cascade St, Fergus Falls, MN 56537