AllinaHealth - United Hospital

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

America’s 50 Best Hospitals for Vascular Surgery Award™ (2018)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

79%

Would definitely recommend
9% higher than the national average

AllinaHealth - United Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

AllinaHealth - United Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr Shafa has been my Doctor for two years and after a couple back surgery including a fusion, I am very satisfied and would recommend him to anyone looking for a great surgeon.

Steve Jul 09 2020

Review for Dr. Shafa

Dr. Adams is an internal medicine physician, which requires an extra commitment and additional training. I can say, as a nurse (patient), that Dr. Adams has provided the highest level of care to me. He is also very kind.

Barbara Reynolds Jul 07 2020

Review for Dr. Adams

Dr. Alcala is respectful, friendly, kind and highly knowledgeable. He is an excellent listener, passionate about helping his patients and has a great sense of humor. I strongly recommend him if you are faced with spine problems.

Carolyn H. Jul 04 2020

Review for Dr. Alcala-Marquez

He performed my lung surgery. He is incredibly skilled and works with a great team.

John M. Jul 03 2020

Review for Dr. Jacques

I have had 3 Surgeries with Dr Holmberg and highly recommend him. I had a bad torn rotator that another Dr wouldn’t do.Dr Holmberg did a great job and I have full use of shoulder. He also did hip replacement on both hips.

MIke Bunkers Jul 02 2020

Review for Dr. Holmberg

Everything and everybody was on time (very little waiting). Friendly staff and Dr. Simonet is the best at his profession. Was a painless experience. I am the third person in my family to have Dr. Simonet take care of me.

Steven Ludwigson Jul 01 2020

Review for Dr. Simonet

I knew the minute I met him I was in good hands.

Kay Tennison Jul 01 2020

Review for Dr. Comfort

great bedside manner, knowledgeable.

Jun 29 2020

Review for Dr. Long

good

Jun 29 2020

Review for Dr. Knoedler

Timely, friendly, professional and all options discussed. Dr. Panek is great. Gentle, kind and very thorough.

Bonna Eisenbeisz Jun 27 2020

Review for Dr. Panek

Melanie Jun 27 2020

Review for Dr. Lee

Dr Norgard clearly explained the options for me to consider regarding my knee pain. He encouraged me to review those options at home & not make a hasty decision regarding injections or surgery.

Kathy Nesheim Jun 26 2020

Review for Dr. Norgard

He was friendly, explained his findings in a way I could easily understand and made recommendations that made sense to me

Miller Jun 26 2020

Review for Dr. Pinto

Perfect personal experiences surgeon he treats his patients with a understanding and listen to them. He helps to get down to the issue thatd affecting the patient life and fixes it. This man is wonderful surgeon and doctor.

Ceresdeath Jun 25 2020

Review for Dr. Sinicropi

I appreciate every visit with him. Very knowledgeable and explains risks, benefits well. Always has a plan for my care.

Jun 24 2020

Review for Dr. Semmler

Jun 23 2020

Review for Dr. Delaune

DID A NICE JOB! LISTENED AND WORK WITH ME TO FIND A GOOD OUTCOME

Jun 19 2020

Review for Dr. Duncan

I'm always given ample time to share concerns. I'm always taken seriously and know she listens.

Jun 18 2020

Review for Dr. Goldsmith

A wonderful experience with these guys. Very knowledgeable and caring. I’d recommend them anytime.

Jun 17 2020

Review for Dr. Panek

SMK’s Mom Jun 16 2020

Review for Dr. Manger

Great doctor and after many years of various family members seeing him....could not more highly recommended. Professional and caring. My elderly mother just adored him....he impressed me with how patient and personable he was with her. Great PA and staff!

Kathlern A Gray Jun 13 2020

Review for Dr. Furmanek

Dr. Wu removed cataracts from both eyes. I was very pleased with how much my vision improved! And the follow-up care has been excellent!

Denise K Jun 13 2020

Review for Dr. Wu

Jun 10 2020

Review for Dr. Chang

George Jun 10 2020

Review for Dr. Mueller

Annual Physical

Joe Hanna Jun 09 2020

Review for Dr. Niebeling

Ginny Jun 08 2020

Review for Dr. Duncan

Excellent Dr. and great outcome after 2 myocardial infarctions.

Jeffrey Busch Jun 04 2020

Review for Dr. Nobrega

Appointment set up quickly and conveniently. Doctor listened patiently, asked probing questions and made his examination. He then reviewed the MRI with me and recommended a course of action. Perfect!! Dr. Duncan is highly recommended!

Jun 03 2020

Review for Dr. Duncan

Cheryl Tragethon Jun 02 2020

Review for Dr. Lindgren

So far so good This was my first meeting with him. He was kind and listened to my concerns He didn’t rush to a conclusion but ordered tests to help with his recommend treatment for me! I appreciate that!

Debbie Jones May 30 2020

Review for Dr. Duncan

Jill Thieling May 29 2020

Review for Dr. Norgard

He is thoughtful and concerned.

May 28 2020

Review for Dr. Buss

May 28 2020

Review for Dr. Duncan

excellent experience. Dr Norgard was patient, thorough and explained things well

May 23 2020

Review for Dr. Norgard

Lenore Bleifuss May 22 2020

Review for Dr. Duncan

He's a wonderful doctor. I've been going to him for years. He is so knowledgeable and caring.

May 22 2020

Review for Dr. Troedson

Terrible clinic. Terrible doctor

May 19 2020

Review for Dr. Siy

Sixtuplet heart surgery, FANTASTIC surgeon. Owe him my life

Marvin Broin May 13 2020

Review for Dr. Grehan

i was a patient of Dr. Siegel for urinary retention he was implanted my Medrotonic intersim back in October 2008 I credit for saving my life and have been to lead a normal life because of him he is an excellent urologist are cares about his patients.

joseph zakrzewski May 13 2020

Review for Dr. Siegel

Terrible human being . Rude and stupid . Went to mayo for another opinion after being diagnosed with stage 3 ovarian cancer and so glad I did . This doctor never has time for anyone . She is so arrogant . Please get your care elsewhere if you want someone competent.

May 11 2020

Review for Dr. McNally

Replaced my knee and hip. Excellent care

Cal R May 08 2020

Review for Dr. Panek

Midwest ENT was extremely accommodating and caring. The admins and nurses were amazing; and I can’t say enough good things about Dr. Flohr. I wish she could be my primary care doctor! She is just that wonderful.

May 07 2020

Review for Dr. Flohr

Dr Lutzwick has been treating me for years for depression and anxiety. I like the way he describes medication options. He has kept me on an even keel for years. Very knowledgeable about medications and reliable information.

Not Depressed Anymore May 05 2020

Review for Dr. Lutzwick

Jennifer Wesson Apr 30 2020

Review for Dr. Lacey

Apr 29 2020

Review for Dr. Guth

Evelyn - St. Paul, MN Apr 29 2020

Review for Dr. Bajpai

David Mellstrom Apr 27 2020

Review for Dr. Wills

Dr. Abid diagnosed me with CFS/Fibromyalgia, I still have not found a Doctor in Fairbanks Alaska who has treated my condition with anything other than pain meds. or anti depressants. The fatigue is too much to be a superhero in the kitchen. ?? Early 1990’s

Vickie A Apr 27 2020

Review for Dr. Abid

Terry have always helped me. He is professional and explains the issues so you can understand what the issue is. He is truthful and caring. Thank you Terry.

Elaine Schultz Apr 26 2020

Review for Terence Panvica

Extremely knowledgeable & Incredibly caring. As fast paced as the practice SEEMS to be, he encourages questions, comments, etc. He wants you to be informed. He is also full of alternatives when asked.

Eagle Apr 25 2020

Review for Dr. Jacques

Apr 24 2020

Review for Dr. Viera

Apr 24 2020

Review for Dr. Rotilie

Dr. Mikhail is excellent! He goes way above in helping his patients work through their problems. He explains things in a way that is easy to understand.

Apr 22 2020

Review for Dr. Mikhail

Knowledgeable and caring, Dr. Hess always has a bright and upbeat personality to brighten your day and make uncomfortable procedures a lot more tolerable!!

Jody Shanley Apr 17 2020

Review for Dr. Hess

Dr Iqbal has been treating my seizure disorder for over 6 years, and is highly competent, and listens to my concerns during every visit and patiently explains and answers my questions. I would recommend him to anyone who may or may think they have a neurological disorder.

Apr 14 2020

Review for Dr. Iqbal

Deb Callahan Apr 10 2020

Review for Dr. Knoedler

Allen Dean Shepersky 05/03/1928 Last seen 01/15/2019 Medicare and Tricare for Life Next projected appointment was listed, now, not listed. I am aware of the virus. Also please add Basir Tareen MD to my Mhealth profile

Allen Dean Shepersky Apr 09 2020

Review for Dr. Tareen

Roberta Hop Apr 02 2020

Review for Dr. Mies

I had Stents Dopplers etc in College with Dr Bretzman in Willmar,Mn. And Could Not Ask For A Better Dr.!!!

Gina Corbin Mar 31 2020

Review for Dr. Bretzman

Compassionate and patient-centered physician, I respect Dr. Richie and his approach to meeting the needs of his patients.

Mar 27 2020

Review for Dr. Richie

Mar 24 2020

Review for Dr. Knoedler

Steve Beatt Mar 21 2020

Review for Dr. Duncan

Douglas O. Clark Mar 21 2020

Review for Dr. Duncan

Dr. Alcala was kind and very knowledgeable. He explained everything so I could understand it and really listened to my questions and concerns.

Sarah Mar 17 2020

Review for Dr. Alcala-Marquez

Found Dr. Duncan to be very personable, spoke to my issues in a precise and understandable way. I would recommend him in a heart beat!

Mar 16 2020

Review for Dr. Duncan

Yes Mar 15 2020

Review for Dr. Panek

The doctor has poor bed side manner. The customer care reps hang up on you.

Mar 14 2020

Review for Dr. Troedson

I'm midway through my recovery and have been very pleased with Dr Duncan. We had an issue with meds, got that fixed quickly. AND got into surgery VERY quickly after my accident. He's nice, knowledgeable and took the time to answer questions about everything. I appreciate his talents.

JMV Mar 13 2020

Review for Dr. Duncan

David Mar 13 2020

Review for Dr. Mueller

Norman Pope Mar 13 2020

Review for Dr. Pinto

Gene Jacobson Mar 12 2020

Review for Dr. Norgard

He will be at Burnsville Family Physicians beginning 4/1/2020.

Mar 12 2020

Review for Dr. Niebeling

Byron Nesheim, Lake Elmo, MN Mar 12 2020

Review for Dr. Duncan

Excellent visit. Very knowledge, Highly recommend.

Eli Mar 12 2020

Review for Dr. Duncan

Ron Listner Mar 12 2020

Review for Dr. Hearn

My husband has been a patient since April 2018. Both me and my husband want to thank him for being the dedicated, thoughtful, and compassionate doctor that he is. He goes above and beyond and works tirelessly towards a healthy outcome. We feel so blessed to know him and to have as a cardiologist.

Rich and Becky Johnson Mar 11 2020

Review for Dr. Kolbeck

Mar 10 2020

Review for Dr. Dondlinger

Dr. Singh was compassionate, caring, always on time, explained things well and gave me time to ask questions.

Mar 10 2020

Review for Dr. Singh

She treats the patient with respect and interest. She is easy to talk to and is very knowledgeable. I felt comfortable and safe in her hands as well as the rest of the staff.

Delcena (Delli) Byers Mar 09 2020

Review for Dr. Singh

Dr. Alcala faced his chair towards me and listened to what I had to say. His recommendations were to the point and I totally understood his plan of action. I felt very comfortable and encouraged that I was actually going to get the treatment I needed. Thank you Dr. Alcala.

Roxanne Scales Mar 07 2020

Review for Dr. Alcala-Marquez

Terry Hokanson Mar 07 2020

Review for Dr. Duncan

Cathy Hicks Mar 05 2020

Review for Dr. Duncan

Amazing surgeon.

Mar 04 2020

Review for Dr. Sinicropi

Excellent doctor. Knowledgeable, informative, courteous and understanding. Never made me feel rushed or belittled. I have recommended him time and time again.

Mar 04 2020

Review for Dr. Knoedler

Doctor Perra is an ANGEL! I had a bulging disc between the 6th and 7th vertebrae with EXTREME pain and an old injury between the 5th and 6th vertebrae in my neck. Doctor Perra is so professional and yet so compassionate. I could not be anymore happier with my Cervical spine fusion!

Barbara Osterkamp Shakopee, Mn Mar 02 2020

Review for Dr. Perra

I have been seeing Dr. Orandi for 28 years! Very thorough in her Physical exam! Highly recommended! As a Registered nurse myself ( just retired) I am very selective with my Doctors!

Mar 01 2020

Review for Dr. Orandi

She has been my doctor for years and has seen me through many painful experiences. She took the time to listen and help me make decisions that were not always easy. I have loved being her patient so much, I'm sad to day that I may not need her services any longer. You will not regret seeing her.

Feb 28 2020

Review for Dr. Larsen

I truly am impressed with Dr.Shafa and his team. From the moment you call them the care you receive is truly excellent Thanks to you all, Brett

Brett Feb 27 2020

Review for Dr. Shafa

He is a horrible doctor. Orders mri that he didn't even look at results or review them with me. No personality at all. Would never recommend him to anyone EVER. Would not take my dying dog for him to treat

Angela Dawn Rasmussen Feb 27 2020

Review for Dr. Beardwood

John VanScoy Feb 26 2020

Review for Dr. Perra

Shirley J Rice Feb 23 2020

Review for Dr. Wallenfriedman

G. K. in Oakdale, MN - Feb 21 2020

Review for Dr. Grehan

Kelly Mruz Feb 18 2020

Review for Dr. Shafa

Very terrible billing and rude employees. Conditions claimed in bills that were not discussed with at the time of visit.

Feb 18 2020

Review for Dr. Slattery

Continuing his pace, excellence on all fronts. His skills, his entire staff his ability to fix my back are stellar

Scott R. Rogers Feb 17 2020

Review for Dr. Alcala-Marquez

Dr. Pinto and his staff are exceptional at what they do. I feel very blessed to have such a talented , nice , and brilliant surgeon in my corner. There is , quite simply , no one better in my humble opinion and I consider myself incredibly lucky to be a patient of his !

Mark Grant Feb 16 2020

Review for Dr. Pinto

Location

AllinaHealth - United Hospital

333 Smith Ave N, Saint Paul, MN 55102