Spectrum Health - Zeeland Community Hospital

84%

Patients that would definitely recommend
14% higher than the national average


Spectrum Health - Zeeland Community Hospital is a medical facility located in Zeeland, MI. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Spectrum Health - Zeeland Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Spectrum Health - Zeeland Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

I really enjoyed Dr. Behler. Very down to earth, knowledgeable.

JT May 04 2021

Review for Dr. Behler

Excellent visit.

May 01 2021

Review for Holly Vollink

Dr Cheek came highly recommended and I can see why. He is very personable, knowledgeable and helpful. My shoulder was killing me and together we took the time and steps to greatly improve my range of motion and reduce my pain without surgery.

Dan Harrigan Apr 30 2021

Review for Dr. Cheek

My visit today was outstanding. He spent quality time and did not feel rushed. He was compassionate about my needs. Would hoghly recommend him to my friends and family.

Jason P. Wentworth Apr 30 2021

Review for Dr. Zink

Annual physical. Dr. Brown was kind, professional and thorough. I did not feel rushed and he addressed all of my questions. An unscheduled EKG was done during my visit and I really appreciated not having to go back for that at a later date.

Apr 28 2021

Review for Dr. Brown

Location

Spectrum Health - Zeeland Community Hospital

8333 Felch St, Zeeland, MI 49464

Frequently Asked Questions

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