Spectrum Health Medical Center - Butterworth Hospital

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2020, 2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

Critical Care Excellence Award™ (2020)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Cardiac Care Award™ (2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Critical Care Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Cranial Neurosurgery Excellence Award™ (2019)

Superior clinical outcomes in cranial neurosurgery

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Cardiac Surgery Excellence Award™ (2018)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

2 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Spectrum Health Medical Center - Butterworth Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Spectrum Health Medical Center - Butterworth Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Cameron Hill Jun 30 2020

Review for Dr. Boss

Kim Garcia Jun 26 2020

Review for Dr. Simmons

Dr Basch has been very helpful with all my different pains for many years. Thank you Arlene.

Arlene popma Jun 26 2020

Review for Dr. Basch

I feel amazing thanks to Dr. Javery. Thank you!

Trevor Jun 25 2020

Review for Dr. Javery

I’ve been with Dr Pomeroy for several years. He is the best doctor I have ever had. He is always knowledgeable about the latest information. He truly cares about his patients.

Carousel Jun 23 2020

Review for Dr. Pomeroy

We have had a good experience. She follows up right away and has provided me with a referral for a specialist promptly when I asked for it. She had taken the time to listen to my concerns

Marisa Lonardo-Xu Jun 23 2020

Review for Dr. Love

Dr. LeBolt did my rotator cuff surgery and I couldn’t be happier! I’m two years out and my shoulder is great. Therapy is a huge part of rotator cuff surgery. You have to do your part.

Phyllis Jun 22 2020

Review for Dr. Lebolt

Dr Vasiu was recommended by my primary physician and did a tremendous job on my shoulder I would highly recommend him

Jun 21 2020

Review for Dr. Vasiu

Excellent no nonsense bedside manner. Didn't even know the procedure was completed until they started clearing my space. His support team at Spectrum couldn't be any better.

rdelamar Jun 20 2020

Review for Dr. Leffler

Dean Etheridge Jun 19 2020

Review for Dr. Johnson

Udona Love Jun 18 2020

Review for Dr. Pangrazzi

She is the best! Takes time with patients, listens, asks the question you forgot to ask, is firm yet caring...highest rating possible!

L.Owens Jun 17 2020

Review for Dr. Yee

Dr Frauenheim has been my cardiologist since 2000. I could not be more pleased to have him as my cardiologist. He is compassionate, a good listener & so skilled in making decisions about my heart health & my concerns. A wonderful physician!!

Roger L Mulder Jun 17 2020

Review for Dr. Frauenheim

Dr Albano is an excellent electrophysiologist! He is extremely skilled, patient, kind, caring, empathetic, a very good listener & is always thinking of ways to improve my heart health & well being.

Roger L Mulder Jun 17 2020

Review for Dr. Albano

He was very good and listened to me. I have been trying to figure out what was wrong with me. He listened and told me what I had. Dr.Mullan and his team of providers deserve better than a star. Thank you Dr.Mullan!

Yomi Jun 16 2020

Review for Dr. Mullan

Compassionate, caring and one of the most professional pyscisians that I ever have encountered.

Jun 15 2020

Review for Dr. Franey

Dr. McGhee is extremely knowledgeable and is able to convey information in a way that is easy to understand. Highly recommend her!

Jun 15 2020

Review for Dr. McGhee

I have been with Dr. O'Brien for over twenty years. He has been a great doctor and when I need a specialist he sends me to some of the best.

David Glenn Jager Jun 13 2020

Review for Dr. Obrien

Bob Jun 10 2020

Review for Dr. Day

Jun 09 2020

Review for Dr. Menge

Saw Dr. Pangrazzi after a referral from my trauma surgeon. I had fallen 6 months ago and fractured my ankle and heel. I was so impressed with the time Dr. Pangrazzi took with me, reviewing and explaining my xrays and talking about future options.

Mary Jun 09 2020

Review for Dr. Pangrazzi

Absolutely reassuring Highly recommend

Carol Hoffman Jun 09 2020

Review for Dr. Gohel

SLT Jun 04 2020

Review for Dr. LaGrand

Dr. Keller was very thorough and thoughtful. My care by him and his staff could not have been better.

Jun 03 2020

Review for Dr. Keller

I was seen for the first time By Dr Klyn in May 2020. She is patient, kind, and smart, everything you want in a physician. She took her time with me - unrushed - I am grateful to her and would highly recommend her !!

Kitty Vydareny Jun 02 2020

Review for Dr. Klyn

As far as knowledge, Dr Kaufman has it down cold. As far as people skills, well, she leaves a lot to be desired. I have left her practice for another GI doctor due to how she conducts herself.

Jun 02 2020

Review for Dr. Kaufman

Nikki K Grindle Jun 01 2020

Review for Dr. Distler

Amazing doctor! I look forward to my appointments and appreciate all the time she spends with me. The only doctor I have ever had who follows up and remembers previous conversations. I wish all doctors were this great!

Anna DeKoninck Jun 01 2020

Review for Dr. Mohrhardt

May 31 2020

Review for Dr. Mohrhardt

Acts “holier than thou.” Very impersonal. Makes you feel like your wasting her time...

Tara May 26 2020

Review for Dr. Hoekstra

Joe J. May 24 2020

Review for Dr. Boss

Dr Jabara is very knowledgeable and friendly Also genuinely cares about his patients!

Jim Walker May 24 2020

Review for Dr. Jabara

Working as a nurse for over forty years and dealing with debilitating back pain from degenerative disc disease, Dr. Karek performed anterior and posterior fusions of my spine. One year later I am able to walk without spine pain. I would highly recommend Dr. Karek and his staff.

Rhonda May 22 2020

Review for Dr. Karek

He was nice and understanding about what’s needs to be done with my knees.

Michele Brown May 21 2020

Review for Dr. Asperheim

Joan D May 21 2020

Review for Dr. Boss

Very professional, informative, and communicative. Performed a fusion MRI-directed prostate biopsy, called 5 days later and we discussed further treatment options. Highly recommend him.

May 20 2020

Review for Dr. Humphrey

Excellent with communication. Called me from his personal cell phone for some lab results. So pleased to have him for my general urologist.

May 20 2020

Review for Dr. Pimentel

Dr. Boss was thorough, intelligent, and caring. I would recommend him for all your retina eye care needs.

May 19 2020

Review for Dr. Boss

Performed emergency trauma surgery on my leg. Follow-up visits were never rushed, answering every question. Great job explaining things, comparing all xrays. Dr Maroto, PA Megan and RNs were competent and kind. Schedulers also great. Would highly recommend.

Suzanne Marn May 19 2020

Review for Dr. Maroto

She listened, asked great questions and felt like a collaborator who will support my health, while providing smart guidance and expertise.

May 16 2020

Review for Dr. Mohrhardt

I don’t usually write reviews online but Dr Menge took care of my hip and did an amazing job!! I had severe pain for many years and he was a miracle worker - I finally feel like I have my life back.

Deb H. May 15 2020

Review for Dr. Menge

When I got to see the Dr., he was very friendly and maybe a bit casual. Seemed willing to cut corners and have favorite pharmaceuticals. Received a letter of his departure (to where? dismissal?). Practice seems in no hurry to replace him.

Finding another MD May 15 2020

Review for Dr. Herd

Great! He did what he said he was going to do. Recovery was just as he promised. He is still working on my right hand. It is so much better, and pain free

Kathy May 15 2020

Review for Dr. Condit

I was very appreciative of being able to see Dr Russo for back injections during the coronavirus pandemic. The protocols followed by the office made me feel safe and protected. Dr Russo is friendly, professional, and skillful. I would highly recommend him.

Nancy Damico May 13 2020

Review for Dr. Russo

Wonderful Doctor and Nurses. Visits always professional and friendly, and efficient. Open to follow-up questions. Very good!

May 13 2020

Review for Dr. Russo

I have recommended Dr. Russo to many people. He listens, asks if you have questions and explains everything well. His nurse Helen is excellent.

May 13 2020

Review for Dr. Russo

Rose Klynstra May 13 2020

Review for Dr. LaGrand

Successful surgery. Spent as much time as I needed with each visit. Great staff.

May 13 2020

Review for Dr. Burgess

May 13 2020

Review for Dr. Gary

Dr. Jabara fully explained my procedure and the possible outcomes. He put me at ease. I highly recommend him and his staff for their high standards of care.

May 12 2020

Review for Dr. Jabara

Dr. Kozlow did a great job on my back surgery! Walking mostly pain free now and getting better by the week. He took the time to list my options and was clear about pro’s and con’s of each option for getting me back on my feet.

Jim W May 12 2020

Review for Dr. Kozlow

Dolores May 12 2020

Review for Dr. Russo

Great surgeon, my knee is getting better everyday. If I need anything else I will definitely call Dr. Johnson. His staff was very helpful and always professional

May 12 2020

Review for Dr. Johnson

doc dahu is second to none great attitude and he takes the time to listen to you.

Fred Swartwood May 11 2020

Review for Dr. Dahu

I appreciate how well Dr. Russo listens, relates, and wants to give you the best options possible.

Amanda May 10 2020

Review for Dr. Russo

Not great

May 09 2020

Review for Dr. Arnold

Kristen May 09 2020

Review for Dr. Martin

Julie May 08 2020

Review for Dr. Johnson

The staff was very friendly and good at their jobs, and always made sure I was comfortable.

May 08 2020

Review for Dr. Jabara

May 08 2020

Review for Dr. Woelfel

Took care of my daughter’s broken bones on two different occasions and my son’s knee. He’s the kindest most patient doctor and has a way of making the kids feel at ease.

Jenny May 08 2020

Review for Dr. Jabara

Treated very well, answered my questions, are able to take care of my needs. No complaints, great personality in the doctor as well as the gals that work with him.

Fredrick M Carlon May 07 2020

Review for Dr. Russo

Very happy with my appointment I had Tuesday with Dr Russo. He explained what he thinks he will be doing in my surgery. Very personable and easy to ask questions. Great Dr!

Christene Wilkes May 06 2020

Review for Dr. Russo

Baby boy momma May 05 2020

Review for Dr. Knudson

Lauren May 03 2020

Review for Dr. Gary

Donny Kolenda May 02 2020

Review for Dr. Jacoby

Ruined my body and would not fix his mistake. I've suffered twenty years of pain bc he wouldn't fix his terrible mistake.

Melinda Momber Apr 30 2020

Review for Dr. Iacobucci

Dr. Menapace is a phenomenal doctor. He is very knowledgable, confident, genuine and kind. He takes the time to listen and understand your history. He will go above and beyond for you. Would recommend to anyone.

Apr 27 2020

Review for Dr. Menapace

David Dunmore Apr 22 2020

Review for Dr. Willekes

Excellent experience for my total knee replacement performed on 3/12/20. He explained how the procedure was going to be performed and provided me with a realistic time frame for recovery. Upon my post-op visit, he took time to answer all of my questions. I didn't feel rushed.

Patrick Malak Apr 21 2020

Review for Dr. Johnson

Dr Stawiski is Efficient, Friendly and a Very Good Doctor !

Apr 19 2020

Review for Dr. Stawiski

KSweet Apr 16 2020

Review for Dr. Pomeroy

Dr.Kent was very thorough and professional. Explained treatment and even wrote down the instructions for me - much appreciated! Also sunny attitude made Dr,s appointment less stressful.

Charles Millard Apr 16 2020

Review for Dr. Kent

Excellent surgeon. “We treat the patient, not the x-ray.” Hip replacement was masterfully done with minimal invasiveness.

Pamela M. Apr 15 2020

Review for Dr. Johnson

Top notch Quality in surgery.. Awesome bed side manor. Cares and listens to the patient concerns.. Trustworthy and honest.. Communicates well with families.. Her work is Amazing..Highly recommended by other Drs..

Alvina J Boeve Apr 09 2020

Review for Dr. Wolf

I had 2 Total Knee replacements with Dr. Johnson. I recommend him to anyone I know considering knee replacement. If you want the best results you have to have the best doctor!

DonnaH Apr 09 2020

Review for Dr. Johnson

HE PROCLAIMS TO LISTEN AND KNOW HIS PATIENT'S NEEDS. NOT SO! HE IS A YES MAN COVERING THE MISTAKES OF HIS FELLOW DOCTORS SUCH AS FECKLESS DR. RECTOR HE PRETENDS TO LISTEN AND THEN ABANDONS YOU. HE IS CERTAINLY NOT AN ADVOCATE FOR YOUR NEEDS

Apr 04 2020

Review for Dr. Mullan

Great surgeon. Does not rush through the appt. Always upbeat and friendly. I think his staff is great too.

Mike Apr 01 2020

Review for Dr. Kuntzman

Kory, Dennis, and staff: today is Monday March 30, 2020... National Doctors Day! On behalf of everyone that you have treated, or will, “Thank You!”

RLS II Mar 31 2020

Review for Dr. Johnson

The only time I've ever felt at ease while in a bad situation. Handles stress very well and makes you feel confident and not nervous. Would travel 2 hours anyday if I need a Urologist.

Andrew Z. Mar 29 2020

Review for Dr. Lane

She is the best! 2 years ago she delivered my daughter Azalea, and was extremely kind and helpful during my birthing experience. She made sure I was as comfortable as possible!

Tessa. H Mar 28 2020

Review for Dr. Hubbard

Judy F Mar 27 2020

Review for Dr. LaGrand

Donna J Fassler Mar 25 2020

Review for Dr. Ramirez

Laura Lund Mar 23 2020

Review for Dr. App

Sarah S. Mar 23 2020

Review for Dr. Hubbard

I had a right pinky that was bent half-way. It had been that way ten years getting progressively worse. I did the injection 8-31-19. I'm SO PLEASED now. All I see is a scar. Often I look at my hand in amazement. Thank-you Dr.Naum

Harry Disselkoen Mar 21 2020

Review for Dr. Naum

DR. M. Jabars as well as his entire staff has always performed with the professionalisem that anyone could hope for. They all treat me with csre and respect. Thank you all.

JOHN stewart Mar 17 2020

Review for Dr. Jabara

Dr Kent is a credit to her profession,very knowledgeable and a wonderful person, she has changed my life.

Larry Flora Mar 17 2020

Review for Dr. Kent

She is very kind and knowledgeable, and doesn't make you feel uncomfortable when you bring up mental health issues, or any other health issues. I used to dread going to my last doctor, and now I feel at ease. Highly recommend.

Mar 15 2020

Review for Dr. Mace

This was my first visit with Dr. Love after having a less than stellar experience with another practitioner. Dr. Love was thorough, kind and reasonable in her explanations and plan. I was able to get a very quick appt on the same day and transfer my care to her.

Mar 15 2020

Review for Dr. Love

Very personable and knowledgeable, even call me personally with results.

Mar 15 2020

Review for Dr. Berjaoui

Theresa Frank Mar 14 2020

Review for Dr. Maskill

Taylor K Mar 12 2020

Review for Dr. Johnson

Dr. Russo is excellent and I always enjoy visiting with him. He is extremely knowledgeable and one of the best doctors I've ever seen in any discipline.

Mar 11 2020

Review for Dr. Russo

Catherine Rogg Mar 11 2020

Review for Dr. Dewitt

Amazing! He did my surgery when other surgeons said it couldn't be done. Minimal pain, quick healing, minimal scarring. He is personable, and actually listens!!! Entire experience was top notch, including the office staff and OAM Surgical center staff. Why bother going anywhere else?

Mar 10 2020

Review for Dr. Maskill

Location

Spectrum Health Medical Center - Butterworth Hospital

100 Michigan St NE, Grand Rapids, MI 49503