Spectrum Health Gerber Memorial

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Spectrum Health Gerber Memorial

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Spectrum Health Gerber Memorial

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Spectrum Health Gerber Memorial

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

Providers

92 Riverchase Dr NE # OY4 Rockford, MI 49341undefined mi
Dr. Kristi Artz, MDEmergency Medicine
Dr. Kristi Artz, MD
3601 W 13 Mile Rd Royal Oak, MI 48073undefined mi
Dr. Terrance Barnes, MDCritical Care Medicine
Dr. Terrance Barnes, MD
2122 Health Dr SW Ste 220 Wyoming, MI 49519undefined mi
Dr. Melissa Bayne, DOObstetrics & Gynecology
Dr. Melissa Bayne, DO
212 S Sullivan Ave Fremont, MI 49412undefined mi
Dr. Paul Belanger, DOEar, Nose, and Throat
Dr. Paul Belanger, DO
268 Seminole Rd Ste 268 Norton Shores, MI 49444undefined mi
4100 Lake Dr SE Ste 100 Grand Rapids, MI 49546undefined mi
4100 Lake Dr SE Ste 100 Grand Rapids, MI 49546undefined mi
2900 Bradford St NE Ste 102 Grand Rapids, MI 49525undefined mi
Dr. Craig Bilbrey, MDEmergency Medicine
Dr. Craig Bilbrey, MD
100 Michigan St NE Grand Rapids, MI 49503undefined mi
211 W Pine Lake Dr Newaygo, MI 49337undefined mi
25 Michigan St NE # St Grand Rapids, MI 49503undefined mi
Dr. Joel Caldon, MDEmergency Medicine
Dr. Joel Caldon, MD
100 Michigan St NE Grand Rapids, MI 49503undefined mi
1440 E Sherman Blvd Ste 200 Muskegon, MI 49444undefined mi
212 S Sullivan Ave Fremont, MI 49412undefined mi
230 W Oak St Fremont, MI 49412undefined mi
Dr. Eric Chase, MDCritical Care Medicine
Dr. Eric Chase, MD
100 Michigan St NE Grand Rapids, MI 49503undefined mi
145 Michigan St NE Ste 3100 Grand Rapids, MI 49503undefined mi
Dr. Bryan Christie, MDEmergency Medicine
Dr. Bryan Christie, MD
1000 Monroe Ave NW Grand Rapids, MI 49503undefined mi
2900 Bradford St NE Ste 102 Grand Rapids, MI 49525undefined mi
4100 Lake Dr SE Ste 200 Grand Rapids, MI 49546undefined mi
750 University Row # H4 Madison, WI 53705undefined mi
Dr. Stephanie Coon, MDEmergency Medicine
Dr. Stephanie Coon, MD
615 S Bower St Greenville, MI 48838undefined mi
2900 Bradford St NE Ste 102 Grand Rapids, MI 49525undefined mi
2900 Bradford St NE Ste 102 Grand Rapids, MI 49525undefined mi

Location

Spectrum Health Gerber Memorial

212 S Sullivan Ave, Fremont, MI 49412