Spectrum Health - Big Rapids Hospital

68%

Patients that would definitely recommend
2% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

68%

Would definitely recommend
2% lower than the national average

Spectrum Health - Big Rapids Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Spectrum Health - Big Rapids Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

- Jul 12 2019

Review for Dr. Allan Coates, DO

- Jul 04 2019

Review for Dr. Harpreet Singh, MD

My visit with Dr. Singh blew me away. Never have I ever had a doctor not only take so much time to examine me but to also talk to me and make sure I understood the things he was telling me. He is the best doctor I have seen and to me the time I have to wait to see him is worth it!

Bruce Maguire - Jul 02 2019

Review for Dr. Harpreet Singh, MD

Big Rapids, MI - Jun 10 2019

Review for Dr. Sudhir Rao, MD

I dont think he cares about his patents. I feel hes more or less there to collect his check from his own practice. Not once did I feel comfortable and the waiting times were ridiculous.

Michael webb - Jun 07 2019

Review for Dr. John Campbell, MD

- May 23 2019

Review for Dr. Harpreet Singh, MD

Patient, caring, professional and puts his patients first. Friendly office staff as well. The in-house x-ray, pharmacy, physical therapy and out patient surgery add to the convenience of his office!

- May 19 2019

Review for Dr. Harpreet Singh, MD

- Apr 05 2019

Review for Dr. Harpreet Singh, MD

I have been with Dr. B for at least 20 years now. He is the very best. He explains everything and we have a regular routine so we can keep my pain under control. It is wonderful to be able to keep things under control with such a competent Dr.

- Apr 04 2019

Review for Dr. Thomas Basch, MD

- Mar 22 2019

Review for Dr. Lory Read, DO

- Mar 22 2019

Review for Dr. Harpreet Singh, MD

- Mar 13 2019

Review for Dr. Phillip Wise, MD

- Mar 11 2019

Review for Dr. Harpreet Singh, MD

Dr Harpreet Singh is a very kind and caring doctor he has helped me get my A1C from A 9.6 to 5.8 I have lost 30 lbs since July of 2018. Dr. Singh is amazing !

- Mar 08 2019

Review for Dr. Harpreet Singh, MD

Caledonia, MI - Mar 07 2019

Review for Dr. Joseph Taylor, MD

LM in Allendale - Feb 28 2019

Review for Dr. Harpreet Singh, MD

Bernice Vogelaar in Cadillac, MI - Feb 26 2019

Review for Dr. Scott Greenwald, MD

Kathy in Grand Rapids, MI - Feb 22 2019

Review for Dr. Thomas Basch, MD

Dr. Singh is one of a kind. Beyond excellent! He has beautiful caring heart for his patients and wants to see them thrive not jsut survive. I would recommend him to everyone.

Pamela in Mecosta, MI - Feb 21 2019

Review for Dr. Harpreet Singh, MD

Excellent and best doctor I've ever had. I am 63 years old and have had doctor care from around the state. He truly educates his patients in a way we (I) can understand. He has helped me in some extremely difficult health issues. HIGHLY RECOMMEND!

EL in Big Rapids, MI - Feb 16 2019

Review for Dr. Harpreet Singh, MD

BIG RAPIDS - Jan 29 2019

Review for Dr. Sara Schugars, MD

I wish all doctors could be like him. I have never been so well cared for at any hospital anywhere. Pleasantly surprised to find him at a community hospital in Big Rapids

Joel O in Canadian Lakes - Jan 22 2019

Review for Marc Robinson, PA-C

Marc is such an outstanding doctor. He took care of my mom at the end of her life, and was the most compassionate, caring, honest, trustworthy doctor I have ever met. A thousand thank yous! There is no better doctor and youre lucky if you have him

Karin K in Reed City, MI - Jan 22 2019

Review for Marc Robinson, PA-C

B. J. Shanahan in Luther, MI - Dec 29 2018

Review for Dr. Mohamad Ayman Haykal, MD

Nicole in Reed City , MI - Dec 21 2018

Review for Dr. David Tabor, DO

Dr. Boss is highly knowledgeable and seemed to really care about my eye condition and how to go about resolving the issue. Happy to finally find a great opthalmologist that is closer to home.

Andrew Wyns in MI - Dec 14 2018

Review for Dr. Julie Boss, DO

T Lower in Ionia, MI - Nov 20 2018

Review for Dr. Charles Sherry, DO

Dr Singh’s diet recommendations have worked very well for me. I have lost 35 lbs and feel great. My blood work numbers are very good now also. He is very thorough on every aspect of my health.

Mike in Big Rapids, MI - Nov 07 2018

Review for Dr. Harpreet Singh, MD

Donald & Carol Corwin in Trufant, MI - Nov 01 2018

Review for Dr. Harpreet Singh, MD

Helen harris in Big rapids, MI - Nov 01 2018

Review for Dr. Rashmi Juneja, MD

When my fathers pulse was dropping to 30 and below, she didn’t bother to listen to his heart. When he had pneumonia, she didn’t listen to his lungs. She is attractive and pleasant, but as a doctor I consider her totally incompetent

Irene in Mid-michigan, MI - Oct 23 2018

Review for Dr. Eva Hecht, MD

I am very happy with the results of the diet I got from Dr. Singh. Back in May 16, 2018 I have lost 43 pounds and I feel great. I know longer have heart burn.

Carol Hall - Oct 03 2018

Review for Dr. Harpreet Singh, MD

Joan Melnykowicz - Sep 27 2018

Review for Dr. H Paul Singh, MD

My family has been seeing Dr. Rao for over 20 years, he is a great doctor. He takes time to explain all your options for your injury and explains every step of the necessary treatment. He doesn't sugar coat anything, which is something I really like in a doctor. I highly recommend him.

- Sep 25 2018

Review for Dr. Sudhir Rao, MD

Best staff ever! Adam is awesome he really cares for you!! So is Dr. Campbell and Margret too they all are GREAT people! The only issue I ever have is pharmacy s all over that are inconsistent .

Bob in Grand rapids, MI - Sep 22 2018

Review for Dr. John Campbell, MD

MI - Sep 16 2018

Review for Marc Robinson, PA-C

Marcia Cook in Rockford, MI - Aug 25 2018

Review for Dr. Harpreet Singh, MD

I have always enjoyed Dr. Singh; my husband and I are both his patients. He is easy to talk to and always takes the time to educate us. He is bringing the nostalgic caring doctor who knows your entire family back to the profession.

KJ Jones in Big Rapids, MI - Aug 11 2018

Review for Dr. Harpreet Singh, MD

Dianna in MI - Aug 03 2018

Review for Dr. Harpreet Singh, MD

IK in Paris, MI - Aug 01 2018

Review for Dr. Harpreet Singh, MD

Tim OConnor in Jenison, MI - Jul 20 2018

Review for Dr. Melissa Deniel, MD

Maryam Komejan in Holland, MI - Jul 06 2018

Review for Dr. Charles Sherry, DO

I have been seeing Dr.Basch for over a year now.. I am very pleased with the care and support I am receiving from both Dr Basch and the staff. He has given me relief with each visit.Thank Dr Basch and staff. Erma welt.

Erma welt in Muskegon, MI - Jul 05 2018

Review for Dr. Thomas Basch, MD

BIG RAPIDS, MI - Jun 30 2018

Review for Dr. Julie Boss, DO

Jesse Dieterman in Grandville , MI - Jun 25 2018

Review for Dr. John Campbell, MD

Kris VandenBerg in Grand Rapids, MI - Jun 19 2018

Review for Dr. H Paul Singh, MD

Patricia Boruta in Spring Lake , MI - Jun 18 2018

Review for Dr. Thomas Basch, MD

Excellent doctor. He was very personable, took the time to sit with me and went over MRI results thoroughly with me. Got an injection and we'll see what happens.

Jacki in Caledonia, MI - Jun 08 2018

Review for Dr. Charles Sherry, DO

Dr Singh is not only my heart physician but also other family members. Easy to speak with, gentle and funny but most of all thorough. Would and have highly recommended him to other family and friends

David E Ball in Kentwood - Jun 01 2018

Review for Dr. H Paul Singh, MD

I cannot offer enough praise for Dr. Latha Polavaram. She is so very caring, patient and considerate too. She can answer questions to great satisfaction from even the most well informed patients. I feel extremely lucky to have her as my doctor.

Larry E Pelton in Grand Rapids, MI - May 26 2018

Review for Dr. Latha Polavaram, MD

Location

Spectrum Health - Big Rapids Hospital

605 Oak St, Big Rapids, MI 49307