Saint Joseph Mercy Livingston Hospital

71%

Patients that would definitely recommend
1% higher than the national average


Saint Joseph Mercy Livingston Hospital is a medical facility located in Howell, MI. This hospital has been recognized for Outstanding Patient Experience Award™ and Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Saint Joseph Mercy Livingston Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Saint Joseph Mercy Livingston Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Charmina Franklin Aug 04 2020

Review for Dr. Daiza

I had Dr. Dykema as my psychiatrist at the Ann Arbor VA hospital and I thought that she was the best psychiatrist that I've ever had out of the past 45 years. People too often expect their Dr. to fix them when the onus is on themselves. Dr. Dykema was very helpful to me.

Aug 04 2020

Review for Dr. Dykema

Excellent care, competence and expertise. A kind person with a great bedside manner. A doctor that actually listens to you and treats you with compassion. I highly recommend him.

Jul 31 2020

Review for Dr. Vallance

Vicki Jul 28 2020

Review for Dr. Holdren Otis

Dr Pandrangi is a caring doctor. She listens to your concerns and gives thorough information. My dad was her patient. Sadly he passed in 2017.

bjt63 Jul 27 2020

Review for Dr. Pandrangi

I have been with Dr. Vorias over 25 years now . She will actually listen to what you tell her. I drive over 4 hours one way just because I TRUST and VALUE her as my personal Doctor. Her judgement is unquestionable.

Renee Jul 26 2020

Review for Dr. Vorias

Telemed visit.

Garet Danvers Jul 26 2020

Review for Dr. Pandrangi

dr attasi . is very good

Jul 24 2020

Review for Dr. Atasi

Jul 22 2020

Review for Dr. Cahill

excellarrived at the hospital till I was dischargent could not have ask for better treatment from the time I was discharged A COMPLETE 10

RPJOHNSTON Jul 21 2020

Review for Dr. Davies

I was very pleased with my experience with this doctor. Kind, compassionate, and professional. One of the few doctors I highly recommend!

Lanora Hubbard Jul 16 2020

Review for Dr. Beemer

Jul 15 2020

Review for Dr. Farrugia

Wonderful. I wish he had not retired.

Scott Jul 15 2020

Review for Dr. Hansen

Mike Jul 13 2020

Review for Dr. Johnston

BHC Jul 13 2020

Review for Dr. Beil Jr

A.j. Jul 11 2020

Review for Dr. Matossian

Dr. LaChance is an amazing doctor. She is very compassionate, professional, highly knowledgeable and always willing to extend herself to help her patients. I not only see her personally but always recommend her for my clients who are searching for a great physician.

Dr. Charlene Kushler Jul 10 2020

Review for Dr. Lachance

Zack Jul 10 2020

Review for Dr. Davies

Dr. Shahab is a great doctor. He takes his time with me when I have office visits and I never feel rushed. He is very professional and thorough.

Christine Kovanda Jul 08 2020

Review for Dr. Shahab

Great bed side manner. I had to have emergency surgery and Dr. Biernacki made me feel at ease.

Amy Edwards Jul 06 2020

Review for Dr. Biernacki

He was a very personal and professional doctor!!! He came to my bed stand to say hello and I said who are you? He said I am going to do your surgery and then I said oh I didn’t know that! Well I had it done and I feel better thanks to a great doctor sincerely Mrs Barbara Ostrander!

Barbara Ostrander Jun 27 2020

Review for Dr. Johnston

Patricia Burgen Jun 26 2020

Review for Dr. Bhan

I am completely satisfied with the excellent care provided by Dr. Davies. He was thoughtful regarding my treatment and took the time to explain everything. His insight in to my health issues was really quite remarkable and I highly recommend he and his team.

K. Bond Jun 24 2020

Review for Dr. Davies

Jaccy Bird Jun 23 2020

Review for Dr. Asghar

I have seen Dr. Han several times and he has performed 1 procedure on me. Dr. Han is very personable and took whatever time was needed to put me at ease and answer my questions. I trust him completely!

Greg Schneider Jun 23 2020

Review for Dr. Han

Luke Meier Jun 23 2020

Review for Dr. Kleer

Dr. Farjo is simply the best!!! He performed cataract surgery on my right eye and changed my life! I went from seeing very poorly to 20/15. He is attentive, addressed all my questions, and made me feel at ease. I would not hesitate to make an appointment with Dr. Farjo!

Jun 22 2020

Review for Dr. Farjo

I have been seeing Dr. Lafond for years. He's a kind and caring doctor that always takes his time to listen, answer questions and explain. His office staff is friendly. I have never had a long wait.

Jun 19 2020

Review for Dr. Lafond

Ron Bowen Jun 17 2020

Review for Dr. Davies

Patricia Wedzel Jun 16 2020

Review for Dr. Davies

Dr Johnston did a great job no pain.this was a prostate removal.I had no surprises.Home the next day

Robert Tolbert Jun 14 2020

Review for Dr. Johnston

Todd Bazzett Jun 12 2020

Review for Dr. Kopel

Larry MacDonald Jun 07 2020

Review for Dr. the

Jun 03 2020

Review for Dr. Adams

Diane M. Kramer_Schaefer Jun 02 2020

Review for Dr. Borgeson

Dr Chatas does a great job of listening to his patients. He will go above and beyond to find the right treatments for his patients.

Gary May 27 2020

Review for Dr. Chatas

Dr. Wandzel has been seeing my daughter for over a year now and he’s been nothing shy of wonderful will highly recommend him to anyone who needs an ear nose and throat specialist

Cailyn May 26 2020

Review for Dr. Wandzel

Dr. C is top notch, kind, funny and has improved my quality of life. His staff are the best. I would say he is one of the best doctors I ever had.

Todd May 22 2020

Review for Dr. Chatas

She's friendly and knowledgeable of various health issues and problems. When she doesn't know something she refers you to someone who does.

May 20 2020

Review for Dr. Shore

He was my kids doctor and now my grandkids doctor. He’s the best I’ve had for both kids and grandkids. Always takes a cold in, always answers his cell. This man treats us all like family.

Sheila Neal May 20 2020

Review for Dr. Desai

He's the best! Have been going to him for years and he is always helpful with a positive attitude and professional mannerism. As a retired nurse, I would recommend him to anyone in need of a urologist guy!

Peg Welch May 19 2020

Review for Dr. Fischer

Great Doctor! She cares about you!

May 15 2020

Review for Dr. Gimenez

Mike Sartorius May 12 2020

Review for Dr. Skandalaris

May 09 2020

Review for Dr. Gago

May 07 2020

Review for Dr. Daiza

kris e thompson May 04 2020

Review for Dr. Lachance

steven w thompson May 04 2020

Review for Dr. Lachance

Dr. Castelein has performed multiple surgeries for me. He is compassionate and a really amazing, progressive surgeon. He went out of his way to ensure I had equipment necessary for recovery that I couldn’t afford. I would highly recommend him to anyone!

C. Cesarz May 02 2020

Review for Dr. Cestelein

Eve Aronoff Fernandez Apr 30 2020

Review for Dr. Strickler

Dr Rehan is quite simply the gold standard for nephrology medical care. He's been my doc for over 20 years - lucky me. He's been a great listener and communicator and is extremely knowledgeable. He's been a great advocate for me with other docs in other medical situations too!

Bob Meyer Apr 26 2020

Review for Dr. Rehan

I feel fortunate to have Dr Amernath as past of my medical team. She listens well, is compassionate and very knowledgeable. She also spends the time needed to cover all questions and concerns in a manner that us clear and concise.

Bob Meyer Apr 25 2020

Review for Dr. Amarnath

Dr dykema was my doctor at the Ann Arbor VA. She was responsible for multiple overdoses that did tremendous physical and emotional trauma. Now I live in hell because of her actions.

Apr 21 2020

Review for Dr. Dykema

Jennifer Apr 15 2020

Review for Dr. Matossian

S.G. Apr 08 2020

Review for Dr. Daiza

I went in for problems with my gallbladder and had it removed. From my office visit to the surgery room, everyone was professional, kind and caring.

Mar 31 2020

Review for Dr. Davies

Brian Noonan Mar 25 2020

Review for Dr. Brodkey

Vickie L Stillion Mar 21 2020

Review for Dr. Browne

Dr. Brodkey is the most thoughtful person, caring, understanding, his surgery skills are amazing. He has done two surgeries on me, I will never think of having another doctor do surgery. I believe that God guides him during surgery. Thanks Doc.

Patricia A. Briggs Mar 19 2020

Review for Dr. Brodkey

Following a head injury, I had headaches that wouldn't go away for 3 weeks. After implementing changes Dr Kutcher recommended, I felt better within about 2 days.

Ann Mar 17 2020

Review for Dr. Kutcher

Dr Ziff is by far the best doctor i have ever had, and since diagnosed with IC (Interstitial Cystitis) I couldn't ask for a more compassionate doctor. He listens to me and helps me figure out the best way I should handle this disease. I have been seeing him since 2013, amazing doctor.

Sheri Z Mar 14 2020

Review for Dr. Ziff

GREAT !! VERY STRICT DIET, BUT IT WORKS !!! Feel better than I have in YEARS !! Never more than 15 minute wait !

Dave Mar 13 2020

Review for Dr. Dowd

Jennifer W. Mar 13 2020

Review for Dr. Davies

The rudest person I ever met. Can't believe she still has patients, they must be desperate!!!!!

Mar 11 2020

Review for Dr. Pawlik

Mar 02 2020

Review for Dr. Davies

Dr. Chatas takes time to talk to you about your issue. He checks with you after the procedure to see how you are doing. He takes more time to talk again to see if you have any questions.

Linda Iott Feb 26 2020

Review for Dr. Chatas

Best doctor ever!

Christine M Feb 20 2020

Review for Dr. Ho

I thought Dr. Thielking was very informative and easy to talk to. He explained everything to me. Have me time for questions. He made me feel very co.fortable. I thoroughly enjoyed he and his staff. Everyone was very helpful.

Tammy D. Mehring Feb 19 2020

Review for Dr. Thielking

Speaks to you very plainly and straight forward. Doesn't act rushed. Very receptive to anything you have to say or ask.

Carol Campbell Feb 18 2020

Review for Dr. Mahmood

Very disappointed with Dr. Tracy. Called to get something for chest congestion and did not receive a call back from no one since morning. Not feeling well will look for another Doctor

Feb 15 2020

Review for Dr. Tracy

I trust him as my doctor he made me feel at ease before my operation Plus all the nurses were very cordial which made me feel better before the operation I want to thank them very much

Clarence Harvey in Tecumseh - Feb 14 2020

Review for Dr. Han

Excellent diagnosis, treatment and outcome.

Feb 13 2020

Review for Dr. Chatas

My husband & I were so impressed with Dr. Johnston. He took his time to talk to us. Answered all of our questions. Was extremely helpful to get us through a very difficult time. My husbands surgery was successful. I would highly recommend Dr. Johnston.

Feb 12 2020

Review for Dr. Johnston

Feb 12 2020

Review for Dr. Matossian

Dr Daiza is very caring. Always listens and addresses my concerns. She is very thorough and detailed with each appointment. Making sure I understand and agree with her treatment plan. She has even called me to make sure I was ok after a test. I would highly recommend her.

C Weiland Feb 05 2020

Review for Dr. Daiza

My mom was 86 and had hip replacement surgery . Worst experience ever she passed away 3 months after surgery. Dr Gibson is very arrogant and was not very good with my mother

Feb 05 2020

Review for Dr. Gibson

Terrible bedside manner. Leaves you waiting forever then rushes through everything. Hes never even on point with what you tell him. I have tried on and off a few years there but I always end up going to urgent care to get real answers.

Feb 04 2020

Review for Dr. Adams

Dr.L took the time to explain my injury, go over several treatment options and then I found out he was leaving the practice so I had 1 visit w/ Dr. Farjo, that was enough. I'll either follow Dr. L to his new location or find a different ortho as I won't be going back to AOS

Renee Jan 30 2020

Review for Dr. Loniewski

Was in extreme pain and ignored. Ended up in the hospital for an emergency procedure and she said she wouldn’t have done anything different. Needless to say she is no linger my doctor.

Stacy Jan 27 2020

Review for Dr. Pawlik

Laurie am. Howell Jan 26 2020

Review for Dr. Alexiou

T fox in MI - Jan 25 2020

Review for Dr. Johnston

Jan 25 2020

Review for Dr. Winston

5 stars for doctor and practice

Jan 25 2020

Review for Dr. Farjo

Great droctor

Jan 25 2020

Review for Dr. Farjo

Natalia Litkewycz Jan 24 2020

Review for Dr. Browne

She is a wonderful person and a great diagnostician.

LBaur Jan 24 2020

Review for Dr. Rodgers

First visit was fine, but follow up was terrible. Office staff is not competent. Dr. Farrugia was not interested in learning the facts of any interaction with his staff and as a result I would recommend that anyone needing services seek out different ENT specialists.

Jan 24 2020

Review for Dr. Farrugia

Didn’t feel taken seriously.

Jan 23 2020

Review for Dr. Ravindran

Dr. Johnston is an excellent doctor specializing in mens urology. He saves lives every day.

Glenn McCandliss Jan 20 2020

Review for Dr. Johnston

Jan 18 2020

Review for Dr. Shore

My experience with Dr. Brodkey was worthless regarding my needs.

Jan 16 2020

Review for Dr. Brodkey

Jan 11 2020

Review for Dr. Shore

I have not seen Dr. Johnston in a few years; she took care of me after ovarian cancer with the follow up to make sure that I remained cancer-free. She is a very pragmatic, no-nonsense kind of person who is warm and supportive. I highly recommend her

Sharon Martinez Jan 11 2020

Review for Dr. Johnston

Mary Letters Jan 10 2020

Review for Dr. Skandalaris

Yvonne Jan 08 2020

Review for Dr. Amarnath

Ypsilanti, MI - Jan 07 2020

Review for Dr. Bhan

Dr. Varjabedian is AMAZING!!! Jan 02 2020

Review for Dr. Varjabedian

Location

Saint Joseph Mercy Livingston Hospital

620 Byron Rd, Howell, MI 48843

Frequently Asked Questions

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