Munson Healthcare Charlevoix Hospital

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Munson Healthcare Charlevoix Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%66%

Munson Healthcare Charlevoix Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Dr. Mark Antonishen, MD

Geriatric Medicine

2 Ratings
Dr. Mark Antonishen, MD

Dr. Paul Blanchard, MD

Geriatric Medicine

8 Ratings
Dr. Paul Blanchard, MD

Dr. Nathan Boss, MD

Family Medicine

4 Ratings
Dr. Nathan Boss, MD

Dr. Melodie Brown, MD

Family Medicine

8 Ratings
Dr. Melodie Brown, MD

Dr. Louis Cannon, MD

Interventional Cardiology

10 Ratings
Dr. Louis Cannon, MD

Dr. Mark Cannon, MD

Infectious Disease Medicine

Dr. Mark Cannon, MD

Dr. Mitchell Carey, MD

Family Medicine

2 Ratings
Dr. Mitchell Carey, MD

Dr. Kevin Clayton, DO

Cardiology

8 Ratings
Dr. Kevin Clayton, DO

Dr. Harry Colfer, MD

Cardiology

4 Ratings
Dr. Harry Colfer, MD

Dr. Sarah Cookinham, MD

Infectious Disease Medicine

1 Ratings
Dr. Sarah Cookinham, MD

Dr. Elena Coppola, DO

Hematology

Dr. Elena Coppola, DO

Dr. David Corteville, MD

Cardiology

22 Ratings
Dr. David Corteville, MD

Dr. Geralyn Doskoch, MD

Family Medicine

2 Ratings
Dr. Geralyn Doskoch, MD

Dr. Rosanne Freeman-Paz, MD

Internal Medicine

Dr. Rosanne Freeman-Paz, MD

Dr. Gerald Gadowski, DO

Cardiology

8 Ratings
Dr. Gerald Gadowski, DO

Dr. Lisa Galloway, DO

Oncology

3 Ratings
Dr. Lisa Galloway, DO

Dr. Jeanne Haberer, DO

Family Medicine

9 Ratings
Dr. Jeanne Haberer, DO

Dr. Joseph Hance, MD

Orthopedic Surgery

7 Ratings
Dr. Joseph Hance, MD

Dr. Michael Harmeling, MD

Family Medicine

1 Ratings
Dr. Michael Harmeling, MD

Dr. Lisa Hughes, MD

Oncology

20 Ratings
Dr. Lisa Hughes, MD

Dr. Mary Ivey, MD

Obstetrics & Gynecology

13 Ratings
Dr. Mary Ivey, MD

Dr. Terry Jackson, DO

Internal Medicine

12 Ratings
Dr. Terry Jackson, DO

Dr. Timothy Jarvi, MD

Ophthalmology

14 Ratings
Dr. Timothy Jarvi, MD

Dr. James Jeakle, MD

Family Medicine

11 Ratings
Dr. James Jeakle, MD

Dr. Dennis Joy, MD

Family Medicine

5 Ratings
Dr. Dennis Joy, MD

Dr. Lori Katzman, MD

Psychiatry

2 Ratings
Dr. Lori Katzman, MD

Dr. Irene Kazmers, MD

Rheumatology

21 Ratings
Dr. Irene Kazmers, MD

Dr. Pamela Knysz, MD

Family Medicine

2 Ratings
Dr. Pamela Knysz, MD

Dr. Brian Kwapisz, DDS

Dentistry

3 Ratings
Dr. Brian Kwapisz, DDS

Dr. Marc Lame, MD

General Surgery

3 Ratings
Dr. Marc Lame, MD

Dr. Charles Lapo II, MD

Psychiatry

6 Ratings
Dr. Charles Lapo II, MD

Dr. Robert Levy, MD

Neurology

7 Ratings
Dr. Robert Levy, MD

Dr. Thomas Ling, MD

Internal Medicine

2 Ratings
Dr. Thomas Ling, MD

Dr. Chris Loewen, MD

Family Medicine

Dr. Chris Loewen, MD

Dr. James MacKenzie, MD

Physical Medicine & Rehabilitation

14 Ratings
Dr. James MacKenzie, MD

Leonhard Maendel, PA

Physician Assistant (PA)

7 Ratings
Leonhard Maendel, PA

Dr. Melanie Manary, MD

Geriatric Medicine

2 Ratings
Dr. Melanie Manary, MD

Dr. Daniel Mann, MD

Family Medicine

9 Ratings
Dr. Daniel Mann, MD

Dr. Gregory McBride, DO

General Surgery

Dr. Gregory McBride, DO

Dr. Ryan McConnell, DO

Family Medicine

5 Ratings
Dr. Ryan McConnell, DO

Dr. Austin McPhilamy, MD

Orthopedic Surgery

6 Ratings
Dr. Austin McPhilamy, MD

Dr. David Michelin, MD

Oncology

26 Ratings
Dr. David Michelin, MD

Dr. Dalton Miranda Jr, MD

Cardiology

10 Ratings
Dr. Dalton Miranda Jr, MD

Dr. Scott Nemec, DO

Orthopedic Surgery

14 Ratings
Dr. Scott Nemec, DO

Dr. Edward Newcomb, MD

Family Medicine

3 Ratings
Dr. Edward Newcomb, MD

Dr. Anthony Ochoa, MD

Cardiology

6 Ratings
Dr. Anthony Ochoa, MD

Dr. Naomi Overton, MD

Cardiology

8 Ratings
Dr. Naomi Overton, MD

Dr. Raymond Rawson, MD

Neurosurgery

22 Ratings
Dr. Raymond Rawson, MD

Dr. Jason Ricci, MD

Cardiology

9 Ratings
Dr. Jason Ricci, MD

Dr. Mark Richmond, MD

Internal Medicine

4 Ratings
Dr. Mark Richmond, MD

Dr. Andrew Riddle, DO

Hematology

9 Ratings
Dr. Andrew Riddle, DO

Dr. Terry Samuels, MD

Family Medicine

Dr. Terry Samuels, MD

Dr. Nicklaus Slocum, MD

Cardiology

1 Ratings
Dr. Nicklaus Slocum, MD

Dr. Deborah Smith, MD

Internal Medicine

4 Ratings
Dr. Deborah Smith, MD

Dr. Mark Smith, MD

Family Medicine

3 Ratings
Dr. Mark Smith, MD

Dr. Douglas Spence Jr, MD

Family Medicine

15 Ratings
Dr. Douglas Spence Jr, MD

Dr. Michael Sullivan, DDS

Dentistry

14 Ratings
Dr. Michael Sullivan, DDS

Dr. Janet Talmo, MD

Family Medicine

7 Ratings
Dr. Janet Talmo, MD

Dr. Peter Viall Jr, MD

Family Medicine

2 Ratings
Dr. Peter Viall Jr, MD

Dr. Jill Vollbrecht, MD

Endocrinology, Diabetes & Metabolism

25 Ratings
Dr. Jill Vollbrecht, MD

Dr. Andrea Wendling, MD

Family Medicine

4 Ratings
Dr. Andrea Wendling, MD

Dr. Craig Wendt, MD

General Surgery

4 Ratings
Dr. Craig Wendt, MD

Dr. Daniel Wilcox, MD

Orthopedic Surgery

11 Ratings
Dr. Daniel Wilcox, MD

Dr. Loren Wise, MD

Family Medicine

4 Ratings
Dr. Loren Wise, MD

Dr. Brian Wittenberg, MD

Orthopedic Surgery

11 Ratings
Dr. Brian Wittenberg, MD

Dr. Catherine Wonski, MD

Family Medicine

5 Ratings
Dr. Catherine Wonski, MD

Dr. Alfred Wroblewski Jr, MD

Orthopedic Hand Surgery

9 Ratings
Dr. Alfred Wroblewski Jr, MD

Dr. Anna Young, MD

Family Medicine

8 Ratings
Dr. Anna Young, MD

Provider Reviews

Very good listener, diagnosed correctly and instituted correct treatment. top notch doctor!

Oct 06 2019

Review for Dr. James MacKenzie, MD

I've had numerous surgeries, with Dr Wilcox, he is a very good surgeon, and very thorough. Would highly recommend him. Grading him on one appt is shallow to say anything unsatisfactory. You are recommending the Dr, not the facility. I say he is A+

Sep 11 2019

Review for Dr. Daniel Wilcox, MD

Patient, friendly, and kind. Explained everything fully regarding my hypertension situation at a young age without being rushed. Highly recommended.

Aug 15 2019

Review for Dr. Anthony Ochoa, MD

He was great with me. We tried every option so that I would not have to have surgery. Even though I did. He was very patient and caring and all. I would go to him again for my foot and ankle if i ever need to.

Jul 12 2019

Review for Dr. Scott Nemec, DO

Jul 05 2019

Review for Dr. Michael Sullivan, DDS

Jul 04 2019

Review for Dr. Irene Kazmers, MD

Terrible physician. Refuses to involve other services if you are high risk. Yells at you in front of other staff. Has no regard for your privacy as a patient. Was on Google trying to figure out how to manage care according to nurses. Not just bad, but frightening. Please avoid.

Jun 19 2019

Review for Dr. Mary Ivey, MD

Dr Boss is an unusual doctor in that he has called me at 7:00 PM to inquire about my reaction to new drug, to ask questions about my RLS, He is thorough, takes his time with me, answers all my questions and has a great sense of humor. He is the best doctor I have ever had.

May 17 2019

Review for Dr. Nathan Boss, MD

May 14 2019

Review for Dr. David Michelin, MD

Awesome doctor! Kind, knowledgeable, and engaging in both a miscarriage and a full term vaginal delivery. We never left feeling rushed or unheard.

May 10 2019

Review for Dr. James Jeakle, MD

Apr 30 2019

Review for Leonhard Maendel, PA

I have only seen Dr. Rawson for a consultation, but will likely be having major surgery. So far he seems to be caring and a decent listener. I'm a bit concerned about my recovery but won't know much till I get there.

Apr 08 2019

Review for Dr. Raymond Rawson, MD

Despite my whining about appointment problems, 4 months post-op on my foot, I can walk and climb stairs again like a normal person. Thank you Dr Nemec. Ed Summers

Apr 07 2019

Review for Dr. Scott Nemec, DO

Dr Mackenzie has been my doctor for 11 years, He goes out of his way to make sure his patients are treated with respect, friendly staff, wonderful bedside manner !!!! I wish all Doctors were as caring as Dr Mackenzie

Apr 06 2019

Review for Dr. James MacKenzie, MD

Apr 06 2019

Review for Dr. Anna Young, MD

Mar 29 2019

Review for Dr. David Michelin, MD

in Jackson, MI - Feb 21 2019

Review for Dr. Harry Colfer, MD

Feb 21 2019

Review for Dr. James Jeakle, MD

Went to hospital during "widow maker" heart attack.. blockage removed and stint put in within 30 minutes. Full recovery. Nice doctor, took time explaining everything.

Feb 01 2019

Review for Dr. Jason Ricci, MD

MI - Dec 24 2018

Review for Dr. Paul Blanchard, MD

Kalkaska, MI - Dec 20 2018

Review for Dr. Irene Kazmers, MD

Gaylord - Dec 18 2018

Review for Dr. Michael Sullivan, DDS

Dec 07 2018

Review for Dr. Austin McPhilamy, MD

Doc overton is the greatest awesome doctor I highly recommend her she stopped my afib

in Drummond island, MI - Nov 21 2018

Review for Dr. Naomi Overton, MD

Oct 31 2018

Review for Dr. James Jeakle, MD

I am a retired R.N. and think Dr Jackson is an excellent physician, I've been seeing him for over 20 years.

in Cheboygan, MI - Oct 17 2018

Review for Dr. Terry Jackson, DO

Staff is friendly and professional. Dr.Jeakle is kind and gentle. An OB/GYN who seems to really care about women's health. Great office!

in Easy Jordan - Aug 27 2018

Review for Dr. James Jeakle, MD

in Charlevoix , MI - Aug 22 2018

Review for Dr. Nathan Boss, MD

in Petoskey, MI - Aug 22 2018

Review for Dr. Naomi Overton, MD

DO NOT EVER LET THIS MAN TOUCH YOU. He botched my Dad’s hip replacement, and then completely ditched him. Horrible doctor, and my Dad got a horrible infection from the surgery which has left him horribly disabled. This man should not be allowed to practice medicine or surgery.

in Leander, TX - Jul 12 2018

Review for Dr. Daniel Wilcox, MD

He’s awesome and listens to the patient. Diagnosis was within a week of consult!

Jul 11 2018

Review for Dr. Harry Colfer, MD

Dr. Brown is very knowledgeable and takes the time to answer questions and explain issues.

in Charlevoix, MI - Jul 10 2018

Review for Dr. Melodie Brown, MD

in Walloon mi. - May 27 2018

Review for Dr. Austin McPhilamy, MD

His bedside manner is amazing! This man not only excels as a surgeon he cares for his patients so much!

Harbor Springs - May 08 2018

Review for Dr. Craig Wendt, MD

in Lachine, MI - Apr 23 2018

Review for Dr. Louis Cannon, MD

in Michigan - Apr 18 2018

Review for Dr. James MacKenzie, MD

in Petoskey, Michigan - Mar 30 2018

Review for Dr. Paul Blanchard, MD

He was so rude and disrespectful. He spoke too fast. When I didn't understand the question he got agitated.

Petoskey mi - Mar 12 2018

Review for Dr. Robert Levy, MD

Feb 22 2018

Review for Dr. Anna Young, MD

Feb 22 2018

Review for Dr. Austin McPhilamy, MD

in Carmel, IN 46033 - Feb 04 2018

Review for Dr. Andrew Riddle, DO

Dr. Rawson did my back surgery in 2013. He did a wonderful job and I would recommend him to anyone. He is an excellent surgeon and has a great bedside manner....

in Vanderbilt MI - Jan 27 2018

Review for Dr. Raymond Rawson, MD

vegan is the answer. I had to call medical insurance carrier, per his request, to find out if a medication was covered.

Traverse City - Jan 10 2018

Review for Dr. Douglas Spence Jr, MD

Boyne Falls - Jan 06 2018

Review for Dr. Anna Young, MD

He is an extremely poor excuse of a doctor, he has an attitude that he doesn't want to be there, that you are a waste if his time. I have worked in the medical field for 25 years and I'm totally appalled with him. I wouldn't recommend him to anyone.

Jan 03 2018

Review for Dr. James MacKenzie, MD

in EAST JORDAN - Jan 02 2018

Review for Dr. Mary Ivey, MD

Always in a hurry, doesn't listen to what I have to say as the patient. Gets aggravated very quickly, I leave in tears after every visit.

Dec 28 2017

Review for Dr. Austin McPhilamy, MD

Incompetent! You would think a neurologist would be able to diagnose a neurological condition, not this joker.

in Central Lake - Dec 20 2017

Review for Dr. James MacKenzie, MD

in Adrian, MI - Dec 13 2017

Review for Dr. Jill Vollbrecht, MD

Dr. Mann can be abrupt and rather rude. His bedside manner can be cruel. When he knows what the problem is, he can be helpful.

Charlevoix - Oct 29 2017

Review for Dr. Daniel Mann, MD

Location

Munson Healthcare Charlevoix Hospital

14700 Lake Shore Dr, Charlevoix, MI 49720