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Munson Healthcare Charlevoix Hospital

Munson Healthcare Charlevoix Hospital is a medical facility located in Charlevoix, MI. This hospital has been recognized for Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and more.

81%

Patient Experience Rating

9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™ (2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Death in procedures where mortality is usually very low

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

Orthopedic Surgery Excellence Award™

Orthopedic Surgery Excellence Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10

5% higher than the national average

81%

Would definitely recommend

9% higher than the national average

Munson Healthcare Charlevoix Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%54%

Munson Healthcare Charlevoix Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%76%

Providers

Provider Reviews

Dr. Reineck, Wakeman and Alysse as a group are an exceptional team. They were incredibly thorough in discussing the details of my shoulder surgery. I’m so grateful for their empathy, warmth and kindness.

Debra Jonna Jul 18 2024

Review for Dr. Reineck

Dr. Kerr and the entire GLOc staff were kind and professional. They all took time to listen and answer all questions. Dr. Kerr was completely transparent about the prognosis of my upcoming knee surgery. Much appreciated!

Julia Brubaker Jul 18 2024

Review for Dr. Kerr

Very clear professional and personable. Great listener with a fantastic staff and facility! Amazing surgeon!

Arica Eshelman Jul 17 2024

Review for Dr. Reineck

It was great to see him again. He had did a reversal on my right shoulder and I had to come for the left shoulder. It was just a pleasure to talk with him and he gave me much peace of mind having my left shoulder done.

Jul 16 2024

Review for Dr. Chuinard

Very clear understanding of the problem with the right shoulder. Also, a quick solution to the problem and an operation by the next 2 to 3 weeks With a short recovery time. With regard to the left shoulder, took a quick x-ray and gave us a very quick overview of those x-rays with a very good...

Charles Kaufman, POA Jul 13 2024

Review for Dr. Chuinard

Location

Munson Healthcare Charlevoix Hospital

14700 Lake Shore Dr, Charlevoix MI 49720

CallDirections

(231) 547-4024

Frequently Asked Questions

Where is Munson Healthcare Charlevoix Hospital located?

Munson Healthcare Charlevoix Hospital is located at 14700 Lake Shore Dr, Charlevoix, MI 49720. Find other locations and directions on Healthgrades.

Has Munson Healthcare Charlevoix Hospital won any recent awards from Healthgrades?

Yes, Munson Healthcare Charlevoix Hospital has been awarded with Patient Safety Excellence Award™, Joint Replacement Excellence Award™, and Orthopedic Surgery Excellence Award™ in the past two years.

Is Munson Healthcare Charlevoix Hospital highly rated with patients?

80% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Munson Healthcare Charlevoix Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Munson Healthcare Charlevoix Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Munson Healthcare Charlevoix Hospital profile..

How does Munson Healthcare Charlevoix Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

14700 Lake Shore Dr

Charlevoix, MI 49720

Directions

(231) 547-4024