Metro Health Hospital

78%

Patients that would definitely recommend
8% higher than the national average


Metro Health Hospital is a medical facility located in Wyoming, MI. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Metro Health Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Metro Health Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Malvitz is a great person as well as a great surgeon. He has performed numerous surgeries on me and I definitely trust him with any others that may arise in the future .

Rick Polhill Aug 01 2021

Review for Dr. Malvitz

Scott Jul 31 2021

Review for Dr. Matelic

I went to him for an epidural back injection. Took a lot of time to discuss it with me my issues with me and when I had the procedure I felt very little pain. I think he was a fabulous doctor and I would highly recommend him.

Jul 31 2021

Review for Dr. Russo

I went in for a nerve block. Dr. Russo was great. Explained the procedure to my satisfaction and it went great.

Joel Jul 30 2021

Review for Dr. Russo

Dr Ellis listens well. He asks pertinent questions and gives the patient time to answer. He is straightforward and honest, speaks in a kind manner, these are appreciated qualities.

Jul 30 2021

Review for Dr. Ellis

Location

Metro Health Hospital

5900 Byron Center Ave SW, Wyoming, MI 49519

Frequently Asked Questions

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