Metro Health Hospital

78%

Patients that would definitely recommend
8% higher than the national average


Metro Health Hospital is a medical facility located in Wyoming, MI. This hospital has been recognized for Outstanding Patient Experience Award™ and Spine Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Spine Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Metro Health Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Metro Health Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Deborah L Calhoun Aug 07 2020

Review for Dr. Strong

He was just awesome and compassionate with my visit yesterday for the kidney stone. Very kind

Carol Hoffman Aug 07 2020

Review for Dr. Michmerhuizen

Absolutely fantastic appointment!

Aug 05 2020

Review for Dr. Soyode

7-1-2020 Doctor Keller operated on my neck. Since then I’ve been pain free and recovered 100% of my range of motion! I want to thank him and his staff for doing a great job!

Dennis Morgan Aug 05 2020

Review for Dr. Keller

Aug 01 2020

Review for Dr. Lown

He is very knowledgeable in what he does. He makes you feel real important and gives you a very sufficient amount of his time at appointments.

Doug mast Jul 29 2020

Review for Dr. Johnson

Very pleased with the staff and Dr. Westhouse.

Joyce Jul 29 2020

Review for Dr. Westhouse

My Knee replacement in Jan 30th. Was a success. Dr.Strong gave excellent information and details before and after surgery. I am very happy with my out come.

nancy feenstra Jul 27 2020

Review for Dr. Strong

Cynthia Howard Jul 25 2020

Review for Dr. Albrecht

You guys are amazing I can actually enjoy life now I referred my daughter and she is doing magnificently.

Shelley Jul 24 2020

Review for Dr. Suderman

Thanks for always being there for us all. You and your Staff are awesome.

Patti Jul 24 2020

Review for Dr. Javery

Robin Thomsen Jul 24 2020

Review for Dr. Strong

I have had Dr Lewis for more than 10 yrs and he has always taken the time to listen to me, answer my questions and explain any tests or drugs given to me. His staff have also always been top notch, especially Becky and Amy. I would send anyone to him if he were accepting new patients.

Judith A Drayton Jul 23 2020

Review for Dr. Lewis

Explains my knee pain. Gave me options on what to do.

Jul 22 2020

Review for Dr. Vasiu

Love everything about Retina Specialist and Dr. Westhouse.

Jul 19 2020

Review for Dr. Westhouse

I have had several visits with Dr Westhouse and I would definitely recommend West Michigan Retinal Specialities to anyone needing their kinds of services.

Howard Johnson Jul 18 2020

Review for Dr. Westhouse

A very good doctor and great staff. Caring and listens to the patient.

Jul 08 2020

Review for Dr. Neagos

Dr Quinn has been my pcp for many years, he is an amazing doctor and has always taken care of my health needs, he knows his patients very well

Jul 08 2020

Review for Dr. Quinn

Gretka Domer Jul 07 2020

Review for Dr. Strong

Ruth A Myers Jul 03 2020

Review for Dr. Bohay

Dr Strong did my knee replacement mid May 2020. After 6 weeks I am walking 5000 steps a day with no discomfort. He is very professional. He explained exactly what he was going to do. He eagerly answered every question I had. I would recommend him highly! Ed H June 1 2020

Ed Hoeksema Jul 02 2020

Review for Dr. Strong

Cliff Jul 01 2020

Review for Dr. Strong

Jul 01 2020

Review for Dr. Strong

Great doctor. Friendly demeanor and very competent.

Jun 30 2020

Review for Dr. Ghoddousi

Great

Laura Jun 29 2020

Review for Dr. Grof

Jun 27 2020

Review for Dr. Soyode

This was our first visit...weren't sure what to expect. We had a GREAT interaction with Dr. Soyode. He really took time to talk with us and include our daughter in the visit. He made us feel at ease. Looking forward to seeing him again in the future.

Jun 27 2020

Review for Dr. Soyode

Dr Bilisko has always helped me or gave good recorded for other Drs need be.

Arlene popma Jun 26 2020

Review for Dr. Bilisko

Dr Basch has been very helpful with all my different pains for many years. Thank you Arlene.

Arlene popma Jun 26 2020

Review for Dr. Basch

Jim Corbin Jun 25 2020

Review for Dr. Soyode

Dr. Kuz has done 3 surgeries for me and as always taken great care of me. He listens to every concern, and is informative on what he is going to do and the projected outcome.

Robert B Jun 25 2020

Review for Dr. Kuz

William Cinco Jun 24 2020

Review for Dr. Bohay

Terry Bowersox Jun 22 2020

Review for Dr. Strong

Dr Vasiu was recommended by my primary physician and did a tremendous job on my shoulder I would highly recommend him

Jun 21 2020

Review for Dr. Vasiu

Jun 19 2020

Review for Dr. Lovell III

Dean Etheridge Jun 19 2020

Review for Dr. Johnson

Deana B. Jun 16 2020

Review for Dr. Strong

April Jun 13 2020

Review for Dr. Lovell III

Jun 12 2020

Review for Dr. Malvitz

Dr. Bilisko is really great. Always takes the time to make sure all your concerns are answered, even if it's after office hours at times. Been with him for years. Very nice guy. Wouldn't go to anyone else.

Jun 11 2020

Review for Dr. Bilisko

Dr. Strong was very helpful in explaining what to expect both in my surgery and recovery. Felt very secure in having knee surgery after initial visit and very happy with both results and follow up care

Annette King Jun 11 2020

Review for Dr. Strong

Is very thorough and takes the time to understand your symptoms and concerns.

BJM Jun 10 2020

Review for Dr. Sevensma

Had my first colonoscopy with Dr.Deroo. He was kind, caring and professional. Made the whole experience less stressful.

Jun 09 2020

Review for Dr. Deroo

I wouldn't give dr Cox no star! Very rude and disrespectful and didn't listen to what i had to say always cut me off and heartless and don't care about this patients!

Jun 05 2020

Review for Dr. Cox

Jun 04 2020

Review for Dr. Lixie

SLT Jun 04 2020

Review for Dr. LaGrand

Dr. Keller was very thorough and thoughtful. My care by him and his staff could not have been better.

Jun 03 2020

Review for Dr. Keller

Dr Bergsma is an outstanding Physician and Human Being. Takes care to explain what’s going on. Outstanding care and treatment.

Bill Tombs Jun 02 2020

Review for Dr. Bergsma

Getting through to a person about concerns after surgery is impossible. All extensions I was transferred to went directly to voice mail. Call backs take days.

May 29 2020

Review for Dr. Bohay

Dr. Karenko took care of my condition when no other doctors were getting it under control. She is excellent at figuring out what will work and really listening.

M.Melinn May 29 2020

Review for Dr. Karenko

Dr Jabara is very knowledgeable and friendly Also genuinely cares about his patients!

Jim Walker May 24 2020

Review for Dr. Jabara

He was nice and understanding about what’s needs to be done with my knees.

Michele Brown May 21 2020

Review for Dr. Asperheim

When the cup and screws of 83 yr old mom’s 20 yr old hip replacement with liner came loose, Dr Strong expertly replaced it and reattached the muscles that have been unattached for so many years. Excruciating pain is now gone! I would highly recommend Dr. Strong!

AnnetteB May 21 2020

Review for Dr. Strong

SH May 21 2020

Review for Dr. Hage

Glad we are moving forward after this Covid situation. Still cautious for now!!

May 20 2020

Review for Dr. Helzer

Mrs. C May 20 2020

Review for Dr. Strong

Met Dr. Strong following a fall/hip fracture. He was professional and thorough in his detailed explanation of what surgery would accomplish and what to expect post op. Surgery was seven weeks ago and I am walking pain free. I am grateful to Dr. Strong and would recommend him without reservation.

Rog Christensen May 19 2020

Review for Dr. Strong

He has no idea what he’s doing, we ended up going to Kalamazoo for second opinions. I will never come back to this place.

Tony May 17 2020

Review for Dr. Mistry

Cut right to the chase about my knee problem

May 17 2020

Review for Dr. Malvitz

Tim Erickson May 15 2020

Review for Dr. Forstner

Dr. Malvitz was very thorough, explained the hip replacement process well, making the process understandable and clear. His demeanor and professionalism were outstanding!

GeoM May 14 2020

Review for Dr. Malvitz

I was very appreciative of being able to see Dr Russo for back injections during the coronavirus pandemic. The protocols followed by the office made me feel safe and protected. Dr Russo is friendly, professional, and skillful. I would highly recommend him.

Nancy Damico May 13 2020

Review for Dr. Russo

Wonderful Doctor and Nurses. Visits always professional and friendly, and efficient. Open to follow-up questions. Very good!

May 13 2020

Review for Dr. Russo

Excellent. Dr. Bohay is one of the best. Never had to wait long. He’s very confident in himself which made me very confident in him. Highly recommend him.

Dennis Hodges May 13 2020

Review for Dr. Bohay

I have recommended Dr. Russo to many people. He listens, asks if you have questions and explains everything well. His nurse Helen is excellent.

May 13 2020

Review for Dr. Russo

Rose Klynstra May 13 2020

Review for Dr. LaGrand

Successful surgery. Spent as much time as I needed with each visit. Great staff.

May 13 2020

Review for Dr. Burgess

He was very personable, answered every question and explained everything so well. Highly recommend!

Shirl May 13 2020

Review for Dr. Kuz

Dr. Jabara fully explained my procedure and the possible outcomes. He put me at ease. I highly recommend him and his staff for their high standards of care.

May 12 2020

Review for Dr. Jabara

Dr. Kozlow did a great job on my back surgery! Walking mostly pain free now and getting better by the week. He took the time to list my options and was clear about pro’s and con’s of each option for getting me back on my feet.

Jim W May 12 2020

Review for Dr. Kozlow

Dolores May 12 2020

Review for Dr. Russo

Great surgeon, my knee is getting better everyday. If I need anything else I will definitely call Dr. Johnson. His staff was very helpful and always professional

May 12 2020

Review for Dr. Johnson

He was very professional and had good input into what my condition was. I had not had surgery of this kind in the past. The follow up visits are very professional and he knows his business.

Jack Schultz May 12 2020

Review for Dr. Strong

doc dahu is second to none great attitude and he takes the time to listen to you.

Fred Swartwood May 11 2020

Review for Dr. Dahu

He doesn’t even deserve 1 star. He was recommended to me for diagnosis and treatment plan for a condition I have and he didn’t even seem to understand the condition he never attempted to explain anything! All he did was recommend physical therapy which I had already been through without success!

May 11 2020

Review for Dr. Greenberg

Dr Malvitz listened to my concerns and answered all my questions in a way I was able to understand. He took time to explain the procedure.

May 10 2020

Review for Dr. Malvitz

I appreciate how well Dr. Russo listens, relates, and wants to give you the best options possible.

Amanda May 10 2020

Review for Dr. Russo

I love Dr Anderson! He has been my ankle surgeon over 20 years. I have great confidence in him because he saved my foot! Through multiple surgeries, he has kept me walking since 1997! I have highly recommended him to several friends.

Helen Ungrey May 10 2020

Review for Dr. Anderson

Jayne Geribo May 09 2020

Review for Dr. Bohay

James H. May 09 2020

Review for Dr. Strong

Julie May 08 2020

Review for Dr. Johnson

Dr. Easton is a fantastic man and surgeon. I highly recommend him.

Pattie Rozema May 08 2020

Review for Dr. Easton

The staff was very friendly and good at their jobs, and always made sure I was comfortable.

May 08 2020

Review for Dr. Jabara

Took care of my daughter’s broken bones on two different occasions and my son’s knee. He’s the kindest most patient doctor and has a way of making the kids feel at ease.

Jenny May 08 2020

Review for Dr. Jabara

Doesn't really care about the patient, just the money they bring in. Unfriendly, cold. Office staff rude.

May 08 2020

Review for Dr. Baker

Treated very well, answered my questions, are able to take care of my needs. No complaints, great personality in the doctor as well as the gals that work with him.

Fredrick M Carlon May 07 2020

Review for Dr. Russo

Very happy with my appointment I had Tuesday with Dr Russo. He explained what he thinks he will be doing in my surgery. Very personable and easy to ask questions. Great Dr!

Christene Wilkes May 06 2020

Review for Dr. Russo

1 year ago my husband went into emergency and thankfully Dr. Morris was there. He was rushed into emergency surgery and we feared he would lose his leg. Dr. Morris saved his leg and gave us wonderful follow up care and emotional support.

Lynda May 05 2020

Review for Dr. Morris

CHRISTINA MICHELLE LUDEKER Apr 29 2020

Review for Dr. Vogel

Marnie TenCate Apr 24 2020

Review for Dr. Baker

Dr. Tejinder Mander, MD is a cardiology specialist who cares about his patients and how to treat them with the best possible outcome. I trust him and his staff. They are always professional, but friendly and willing to go out of their way to help you. Thank you Doctor and Staff for all you do.....

Mary Jakubielski Apr 23 2020

Review for Dr. Mander

David Dunmore Apr 22 2020

Review for Dr. Willekes

Ashley M Mcauliffe Apr 22 2020

Review for Dr. Beane

Excellent experience for my total knee replacement performed on 3/12/20. He explained how the procedure was going to be performed and provided me with a realistic time frame for recovery. Upon my post-op visit, he took time to answer all of my questions. I didn't feel rushed.

Patrick Malak Apr 21 2020

Review for Dr. Johnson

Dr Stawiski is Efficient, Friendly and a Very Good Doctor !

Apr 19 2020

Review for Dr. Stawiski

Very nice caring and knowledgeable .

James Richter Apr 18 2020

Review for Dr. Breitweiser

Location

Metro Health Hospital

5900 Byron Center Ave SW, Wyoming, MI 49519

Frequently Asked Questions

Where is Metro Health Hospital located?

Has Metro Health Hospital won any recent awards from Healthgrades?

Is Metro Health Hospital highly rated with patients?