Mercy Health Saint Mary's


Patients that would definitely recommend
10% higher than the national average

Mercy Health Saint Mary's is a medical facility located in Grand Rapids, MI. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2021, 2019)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
11% higher than the national average


Would definitely recommend
10% higher than the national average

Mercy Health Saint Mary's

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Mercy Health Saint Mary's

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

I have seen Christina homes for many years with all my problems . She is all ways happy and never stairs me in the wrong direction.i always look forward to see her.

Valerie vieau Jul 29 2021

Review for Christina Holmes

Doctor Henne did a Total Knee replacement on my left knee. I am very happy with the results. He straightened out my knee so I walk straighter.

Joyce Strickland Jul 29 2021

Review for Dr. Henne

Dr Harper was personable, knowledgeable and caring. I felt like I was in good hands.

Terry Deingold Jul 28 2021

Review for Dr. Harper

Dr. Maupin was very courteous. After getting an X-ray, he recommended a shot, and wearing a splinter. A day later, I feel much better. Very pleased!????

Adel Abadeer Jul 28 2021

Review for Dr. Maupin

love love love this doctor and office team.

Marilyn S. Jul 27 2021

Review for Dr. Dewitt


Mercy Health Saint Mary's

200 Jefferson Ave SE, Grand Rapids, MI 49503

Frequently Asked Questions

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