Mercy Health - Hackley Campus

67%

Patients that would definitely recommend

3% lower than the national average

Mercy Health - Hackley Campus is a medical facility located in Muskegon, MI. This hospital has been recognized for America’s 100 Best Hospitals for Coronary Intervention Award™, America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2020)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™

2021

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2020

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2020

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2020

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

3% lower than the national average

67%

Would definitely recommend

3% lower than the national average

Mercy Health - Hackley Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Mercy Health - Hackley Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr. Moulton is the greatest!! I've worked with him on back issues for 5 years, including two surgeries, and he has helped me so much. I have total confidence in him as he's very thorough. He's very down to earth and explains things well.

Deb S. Oct 04 2022

Review for Dr. Moulton

Was scheduled for a colonoscopy 6 months out. I received a call 5 minutes after finishing my prep, around 5:00 pm the day before the exam letting me know Dr Soave wasn’t feeling well and was cancelling his cases for the next day.

Oct 04 2022

Review for Dr. Soave

Maria Sayers Sep 30 2022

Review for Dr. Ringler

Sep 23 2022

Review for Dr. Recknagel

Waited in the wait room for 30 minutes, only for him to come on and then immediately cancel with no reason at all. The appt was for my five year old son. Totally wish drs like this didn't exist.

Josette Buchanan Sep 21 2022

Review for Dr. Stratton Jr

Location

Mercy Health - Hackley Campus

1700 Clinton St, Muskegon MI 49442

CallDirections

(231) 726-3511

Frequently Asked Questions

Where is Mercy Health - Hackley Campus located?

Has Mercy Health - Hackley Campus won any recent awards from Healthgrades?

Is Mercy Health - Hackley Campus highly rated with patients?

Contact Us

1700 Clinton St

Muskegon, MI 49442

Directions

(231) 726-3511