McLaren Northern Michigan

76%

Patients that would definitely recommend
6% higher than the national average


McLaren Northern Michigan is a medical facility located in Petoskey, MI. This hospital has been recognized for America's 250 Best Hospitals Award™, General Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2021)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Cranial Neurosurgery Excellence Award™ (2020)

Superior clinical outcomes in cranial neurosurgery

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

76%

Would definitely recommend
6% higher than the national average

McLaren Northern Michigan

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

McLaren Northern Michigan

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

I'm Real Jan 23 2021

Review for Dr. Howard

Jan 16 2021

Review for Dr. Lo

No

Jan 14 2021

Review for Dr. Ismond

I had a total knee replacement in October, 2020. Dr McGraw does hundreds of these procedures annually & it shows. He was very professional & I am thrilled with the results. Three months later, I am walking 2 miles a day with no pain & no limp. What a difference it has made!

SJG Jan 04 2021

Review for Dr. McGraw

Gary Shepherd Dec 31 2020

Review for Dr. Gietzen

Location

McLaren Northern Michigan

416 Connable Ave, Petoskey, MI 49770

Frequently Asked Questions

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