Lakeland Medical Center, St. Joseph

69%

Patients that would definitely recommend
1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Stroke Care Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2020)

Superior clinical outcomes in stroke care and neurosurgery

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Orthopedic Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

69%

Would definitely recommend
1% lower than the national average

Lakeland Medical Center, St. Joseph

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Lakeland Medical Center, St. Joseph

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

In both visits, Dr. Fulbright was thorough and took time to answer my questions in a way I could understand.

Jamison Bennett May 14 2020

Review for Dr. Fulbright

Sadie (Sue) Williams, St. Joseph, Mi 49085 May 12 2020

Review for Dr. Osburn

Love LOVE Dr Saleh but getting thru to the office is a terrible experience No answer or on hold forever My insurance company has tried to get hold of this office several times and waited 45 minutes before giving up. Great Doctor terrible answering service

May 09 2020

Review for Dr. Saleh

Dr. Shah and her staff are very thorough and efficient. I have th utmos confidence in them. Everyone is courteous and friendly. I would highly recommend them.

Charles Pollin Stevensville, MI - May 07 2020

Review for Dr. Shah

Poor Bedside manners. Medically he explained everything and seemed knowledgeable. But very blunt and did not fully listen to my issue. I went in looking for an answer and left with a "just deal with it".

May 06 2020

Review for Dr. Sybesma

Dr Sikorski, took care of my father after a car accident. My father could not walk because of pain. Dr Sikorski was able to fix a fractured vertebra and my dad's pain is essentially gone. A truly helpful and kind man.

May 01 2020

Review for Dr. Sikorski

Dr Woods and Staff, thank you, I am pain free now, I am glad my neighbor highly recommended you, you explained in detail the problem and how to correct it. Your professionalism shows through you and your staff. Thank You! Michael S. Feb 14, 2020

Apr 30 2020

Review for Dr. Woods

I am in my seventies and have never had a more caring physician.. he gets to the bottom of any physical issue I have had and wonderful handling emotional issues too. He truly looks at the whole person. I feel very blessed to have him as my doctor.

Barb Apr 28 2020

Review for Dr. Facione

Dr. Terhune has participated in my Mother’s care for years. I’ve never known a doctor that is as committed to his patients. Our family trusts him immensely.

George Andrews Apr 26 2020

Review for Dr. Terhune

Dr. Stockton is the most committed and gifted doctor I’ve ever known. My mother has been a patient of his for many years and we consider ourselves fortunate for his care.

George Andrews Apr 26 2020

Review for Dr. Stockton

Joel Graff Apr 21 2020

Review for Dr. Benson

He solved my mystery disease which I’ve had for many years.

Alex smith Apr 17 2020

Review for Dr. Anand

I’am 63 and this by far the worst Dr I’ve ever seen. After 3 visits still did not do new patient visit.

Ch Apr 17 2020

Review for Dr. Wetzel

Has a good complex, will not give proper care

Wjh Apr 15 2020

Review for Dr. Tamer

Dr. Friedman was profession and thorough. She provided cutting edge information about old topics. She is a great patient educator!

kw Apr 15 2020

Review for Dr. Friedman

Knowledgeable, honest, caring

Apr 13 2020

Review for Dr. Hamel

Janet Shipe Apr 11 2020

Review for Dr. Maskill

Dr. Tackett is not a good man or a good doctor. He is arrogant and cares very little for his actual patients when it comes down to it. Most doctors would do everything they could to ensure their patient’s safety. Not this guy. Stay away from him if you want a doctor that actually cares.

Apr 10 2020

Review for Dr. Tacket

Dr. Ewards has replaced both of my knees. He has been very kind and professional. He is very caring but he will push you to recover and be the best you can be. Highly recommended.

Judith Phillipi Apr 07 2020

Review for Dr. Edwards

Apr 01 2020

Review for Dr. Smiy

Great Doctor. Kind, attentive, answers all questions and has a relaxing manner. Always up on the latest medical developments.

Mike Apr 01 2020

Review for Dr. Saleh

Mar 30 2020

Review for Dr. Chiu

has always listen and cares for his patients excellent doctor

donald hall sr Mar 28 2020

Review for Dr. Kuhnlein

Dr. Friedman is personable, professional and genuinely felt empathic to my health. Dr. Friedman also got me in immediate after an emergency. I will continue to use her for my encompassing health needs and recommend her to all my friends and family.

Mar 27 2020

Review for Dr. Friedman

Everyone was very polite and caring. My procedure went smoothly.

Mar 24 2020

Review for Dr. Jones

Sharyl Mar 22 2020

Review for Dr. Postma

Hands down the most compassionate person I have ever met. There needs to be more providers like him, not just in OB but in all areas of medical.

Amber Zoschke Mar 22 2020

Review for Dr. Kaufmann

Outstanding respect, care, and compassion for me! I will recommend this office to all I know. It may not be enough but Ithank you all. God bless

randall wilsonin cassopolis mi - Mar 19 2020

Review for Dr. Sohn

Very nice as a person, excellent as a surgeon. Lots of thumbs up. Thank you doctor. Ioan Munta. Had hernia surgery done on March 3rd, 2020

Ioan Munta Mar 14 2020

Review for Dr. Clancy

There are no words to sum up what we think of dr. Burton. Excellant comes to mind. I could go on and on he is the best.

Jack and carol hayes Mar 13 2020

Review for Dr. Burton

Very informative and made sure that I understood my medications . I trust Dr Anand .

Al Norwood Mar 13 2020

Review for Dr. Anand

Dr Jones & entire staff were caring, professional, positive. Too many signs in waiting room about fees for returned checks, charges for missed appointments, not responsible for lost articles - while important for patients to know these things, the signs create the wrong atmosphere.

Mar 10 2020

Review for Dr. Jones

I am a pediatric patient. He saw me for joint pain as a pediatric rheumatologist could not see me. He performed all the necessary tests and sent me to pediatric rheumatologist. Thanks for seeing me

Avara Mar 08 2020

Review for Dr. Anand

knee replacement 10-9-2019. totally pleased from start to finish. information- including joint camp before great. less pain than I expected after. physical therapy very good as well

Richard Stobbelaar Mar 07 2020

Review for Dr. Sohn

Excellent. Comforting. Explains everything 100%.

Duane Harfertin Sawyer MI - Mar 03 2020

Review for Dr. Sybesma

Courteous, proficient, and on time.

Richard Graebel Feb 28 2020

Review for Dr. Jones

Dr. Jones and the whole staff are top shelf. Always nice and accommodating.

kew Feb 27 2020

Review for Dr. Jones

Ruth Still Feb 27 2020

Review for Dr. Jones

Betsy is amazing!!

Feb 25 2020

Review for Betsy Becker

Dr Kaufman is a good ob gyn doctor he save my life and I appreciate him a lot I wish him the best I’m going to miss him

Dana Dukes Feb 25 2020

Review for Dr. Kaufmann

Amber Feb 25 2020

Review for Dr. Dudley

He knows his Job, he knows his patients, he mingles with the community, he is amazing Dr. and nothing can prevent him from being one of the best and humble doctors I have met. He loves his people and tries to reflect a character of Jesus. Please join me in commending this doctor.

George Morumbwa of berrien springs Michigan Feb 22 2020

Review for Dr. Tynes

He showed immense wisdom and patience in pre-opt resolving issues with a cardiologist to enable a difficult stone removal

Robert Dryden Feb 21 2020

Review for Dr. Terhune

I was told that my problems were not a big deal and she would not prescribe my medications because she did not believe they worked. Never listened to what I wanted. treated me like a child.

Feb 20 2020

Review for Dr. Alimenti

Transplanted to a Sodus area farm due to retirement. Got hooked with an excellent Doctor, who had to relocate. She recommended Dr. Hinckley.....a great recommendation for me and my wife! Attentive, questioning, and aware of the issues that affect 70 plus individuals.

Spartyin Eau Claire - Feb 20 2020

Review for Dr. Hinckley

New Buffalo , MI - Feb 20 2020

Review for Dr. Tamer

Cindy B Feb 19 2020

Review for Jennifer Williams

Feb 10 2020

Review for Dr. Bosis

John Hood Feb 09 2020

Review for Dr. Schuhknecht

Hilde Boozeer Feb 09 2020

Review for Dr. Jones

Feb 05 2020

Review for Dr. Alimenti

Andrea Aleman Feb 01 2020

Review for Dr. Kim

Dani Jan 31 2020

Review for Dr. Wechter

Timothy H Smith Jan 29 2020

Review for Dr. Maskill

Dr Rafat Ansari and his staff are truly angels on earth. They are always caring and make me feel as if I am their family with detail of care they provide. Any question or problem is handled immediately. I feel truly blessed to have Dr Rafat Ansari and his staff handling my care.

Bernice Stafford Jan 28 2020

Review for Dr. Ansari

I like Dr. Alimenti because she is very patient and understanding. She listens to my complaints and always suggests solutions and recommendations. Her and her staff are very friendly and helpful.

Regina M. Jan 26 2020

Review for Dr. Alimenti

Sharon Marie Rose Jan 26 2020

Review for Dr. Carrier

Dr. Miller is a kind, caring and extremely gifted doctor. From the moment I met him at a seminar until now, which is after my gastric sleeve 9 months later, I have felt confident in his care. He and his staff have been amazing at every step of this journey.

Michelle Gray Jan 25 2020

Review for Dr. Miller

He is a wonderful doctor,very caring and cares about you..

Carol and jackj Jan 22 2020

Review for Dr. Hinckley

Jan 21 2020

Review for Dr. Postma

Dr. Bosis is a very kind and caring doctor. He cares about you like you were a member of his family instead of the way some doctors have a "I'm God bow to me relation" with their patients. Definitely a doctor who cares about his patients.

Nodepal Jan 20 2020

Review for Dr. Bosis

Dr Deskins and her resident Dr. Joanna Mangio were both extremely thorough in trying to help me figure out my condition. Very kind and compassionate. Thank you!

James and Karen Frank Jan 20 2020

Review for Dr. Deskins

Jan 18 2020

Review for Dr. Clancy

David Lawrence Jan 17 2020

Review for Dr. Fulbright

patient St Joseph, MI Jan 17 2020

Review for Dr. Sohn

Mary Beth is awesome. She always gives so much time to each patient. She never makes you feel rushed and truly cares about the physical AND mental well-being of her patients. She’s also great with answering my chart questions online. I highly recommend her!

Jan 15 2020

Review for MaryBeth Good

Jan 14 2020

Review for Deanna Rucano

Terri Jan 14 2020

Review for Dr. Jones

Mary Beth Good is exceptionally professional, knowledgeable, compassionate and kind. Also, a good listener. I was under her care for about 5 years and will miss her terribly as she no longer in family care. I will miss her and highly recommend her for your care.

Helen Lacelle Jan 13 2020

Review for MaryBeth Good

Jim Jan 10 2020

Review for MaryBeth Good

KiMatrix Jan 10 2020

Review for Dr. Maskill

Dr Jones has been very informative, taking time to discuss my condition, the tests performed, how the results should be interpreted, and responsible follow up activity on my part. We have an excellent repoire so the two way exchange is quite effective. Wonderful doctor and staff.

Jan 08 2020

Review for Dr. Jones

Jammie Padilla in Niles, MI - Jan 07 2020

Review for Sheena Lader

Ina Leein Bangor, MI - Jan 04 2020

Review for Dr. Brooks

Thank you Dr. Shah for working with me to get my prescription settled. I appreciate your patience! Great results.

Ina Leein MI - Jan 04 2020

Review for Dr. Shah

Not so good so far. Haven’t met the man, but looking at his reviews from Dr. Sohn’s website, it says there 10 bad reviews with a 1 (lowest) rating, but it only shows 1 of the 10. I wonder where are the rest? And why it only shows the 1?

Suz Jan 03 2020

Review for Dr. Sohn

C.Collins Dec 31 2019

Review for Dr. Henry

Dr Adam is very knowledgeable in his profession, he spends many hours studying disease processes in his spare time and keeps up with the latest technology.

Joy O. R.N. Davita Dec 31 2019

Review for Dr. Adam

Dr. Saleh has a great depth of medical knowledge and listens to his patients. He communicates very well. He continually follows up to see how the patient is doing. I highly recommend him.

Dec 26 2019

Review for Dr. Saleh

What I like most about Dr Birris is that when I had colon cancer he listened to me about what my symptoms were even when what I was telling him did not make sense to other doctors.

Nicole whitfield Dec 26 2019

Review for Dr. Birris

Dr. Adam is very friendly and knowledgeable in all of his specialties and many subjects.

WChristoff Dec 23 2019

Review for Dr. Adam

Jen Riggenbach Dec 21 2019

Review for Dr. Lofgren

Great experience! I travel a lot for work and suffered a herniated disc in my back. Plane rides were miserable because of back and leg pain. Dr. Sikorski got me in urgently and worked around my schedule. I had outpatient surgery and I was back traveling for work within 3 weeks.

Dec 20 2019

Review for Dr. Sikorski

Did not know what to think about a new Dr. but after talking with him for better than 30 minutes found him very good with what he does he cares for people. He even invited to his home to ride horses. You don't find that with any Dr.

Dec 19 2019

Review for Dr. Shrestha

Dr. O'Neill is a wonderful doctor and we'd give him 5 stars plus if that was possible. We are going to really miss him now that he is retiring and we wish him well....he deserves the very best!

Dec 16 2019

Review for Dr. O'Neill

JL Coy Dec 12 2019

Review for Dr. Henry

Dr. Bosis is the most compassionate and understanding doctor I have met since moving to St. Joseph 5 yrs ago. He took the time to answer all my questions and explain in detail what I needed to know while in the hospital last week, His bedside manner is second to none. I love him!

M. Johnson Dec 12 2019

Review for Dr. Bosis

I have been a patient for 2 years now. He has always treated me with the up most respect and compassion. He has been my biggest cheerleader in my journey. I have recommend this man to everyone That I know that is in need of weight loss

Tonya Wirick Dec 07 2019

Review for Dr. Schuhknecht

Dec 07 2019

Review for Dr. Kutzner

Dr. Shrestha is wonderful. Both of my children see him, he is always patient with them and explains things to them so that they understand. Highly recommend him!

Dec 07 2019

Review for Dr. Shrestha

Double hernia repair

Dec 06 2019

Review for Dr. Miller

Tony in Sawyer Dec 06 2019

Review for Dr. Hinckley

Dr. Miller and staff are a very friendly place. Dr. Miller explains things to me I understand.

Melissa Kauffman Dec 06 2019

Review for Dr. Miller

Wish I could have changed my appointment to a later time but The doctor was booked.

Hartford, MI - Dec 02 2019

Review for Dr. Shah

Very personable! Enjoyed my visit! Here’s now our family doctor!

Nov 28 2019

Review for Dr. Shrestha

During my time in the bariatric program Dr. Schuhknecht was very professional, knowledgeable, patient, and respectful. I view Dr. Schuhknecht as a surgeon that truly cares for his patients. I had gastric bypass surgery and I’m pleased with the care that I received.

S. Marlowe Nov 27 2019

Review for Dr. Schuhknecht

Location

Lakeland Medical Center, St. Joseph

1234 Napier Ave, Saint Joseph, MI 49085