Lakeland Hospital Watervliet

87%

Patients that would definitely recommend
17% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

9 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
91%

Patients who gave a rating of 9 or 10
22% higher than the national average

87%

Would definitely recommend
17% higher than the national average

Lakeland Hospital Watervliet

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%93%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%86%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%80%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%92%66%

Lakeland Hospital Watervliet

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

We've seen Dr Trigger multiple times for sports injuries. We love him! He has a great personality, relates well to my teens, listens, and explains things well.

Christa May 04 2021

Review for Dr. Trigger

We have really enjoyed getting to know Dr. Douce. She is very kind and considerate of our children and always has time to hear our concerns.

Jen T Apr 19 2021

Review for Dr. Douce

Kelley S. Apr 14 2021

Review for Dr. Wang

He misdiagnosed a member of my family and the way he spoke to me was very unprofessional.

Apr 14 2021

Review for Dr. Campbell

Appointment was ON TIME! How refreshing. Extremely nice office staff and nurses. Dr. was super nice and addressed all concerns. Absolutely no problems recommending this doctor to anyone.

Julie E. Apr 13 2021

Review for Dr. Jones

Location

Lakeland Hospital Watervliet

400 Medical Park Dr, Watervliet, MI 49098

Frequently Asked Questions

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