Lakeland Hospital, Watervliet

86%

Patients that would definitely recommend
16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

86%

Would definitely recommend
16% higher than the national average

Lakeland Hospital, Watervliet

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%93%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%92%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%84%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%92%66%

Lakeland Hospital, Watervliet

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%82%73%

Providers

Provider Reviews

In both visits, Dr. Fulbright was thorough and took time to answer my questions in a way I could understand.

Jamison Bennett May 14 2020

Review for Dr. Fulbright

Poor Bedside manners. Medically he explained everything and seemed knowledgeable. But very blunt and did not fully listen to my issue. I went in looking for an answer and left with a "just deal with it".

May 06 2020

Review for Dr. Sybesma

Dr Sikorski, took care of my father after a car accident. My father could not walk because of pain. Dr Sikorski was able to fix a fractured vertebra and my dad's pain is essentially gone. A truly helpful and kind man.

May 01 2020

Review for Dr. Sikorski

I am in my seventies and have never had a more caring physician.. he gets to the bottom of any physical issue I have had and wonderful handling emotional issues too. He truly looks at the whole person. I feel very blessed to have him as my doctor.

Barb Apr 28 2020

Review for Dr. Facione

Dr. Terhune has participated in my Mother’s care for years. I’ve never known a doctor that is as committed to his patients. Our family trusts him immensely.

George Andrews Apr 26 2020

Review for Dr. Terhune

Dr. Stockton is the most committed and gifted doctor I’ve ever known. My mother has been a patient of his for many years and we consider ourselves fortunate for his care.

George Andrews Apr 26 2020

Review for Dr. Stockton

Joel Graff Apr 21 2020

Review for Dr. Benson

Very personal & helpful. Cartes a lot about his patients.

Apr 20 2020

Review for Dr. Lapenna

He solved my mystery disease which I’ve had for many years.

Alex smith Apr 17 2020

Review for Dr. Anand

Knowledgeable, honest, caring

Apr 13 2020

Review for Dr. Hamel

Janet Shipe Apr 11 2020

Review for Dr. Maskill

Dr. Ewards has replaced both of my knees. He has been very kind and professional. He is very caring but he will push you to recover and be the best you can be. Highly recommended.

Judith Phillipi Apr 07 2020

Review for Dr. Edwards

Mar 30 2020

Review for Dr. Chiu

has always listen and cares for his patients excellent doctor

donald hall sr Mar 28 2020

Review for Dr. Kuhnlein

Everyone was very polite and caring. My procedure went smoothly.

Mar 24 2020

Review for Dr. Jones

Sharyl Mar 22 2020

Review for Dr. Postma

Outstanding respect, care, and compassion for me! I will recommend this office to all I know. It may not be enough but Ithank you all. God bless

randall wilsonin cassopolis mi - Mar 19 2020

Review for Dr. Sohn

Very informative and made sure that I understood my medications . I trust Dr Anand .

Al Norwood Mar 13 2020

Review for Dr. Anand

Dr Jones & entire staff were caring, professional, positive. Too many signs in waiting room about fees for returned checks, charges for missed appointments, not responsible for lost articles - while important for patients to know these things, the signs create the wrong atmosphere.

Mar 10 2020

Review for Dr. Jones

I am a pediatric patient. He saw me for joint pain as a pediatric rheumatologist could not see me. He performed all the necessary tests and sent me to pediatric rheumatologist. Thanks for seeing me

Avara Mar 08 2020

Review for Dr. Anand

knee replacement 10-9-2019. totally pleased from start to finish. information- including joint camp before great. less pain than I expected after. physical therapy very good as well

Richard Stobbelaar Mar 07 2020

Review for Dr. Sohn

Excellent. Comforting. Explains everything 100%.

Duane Harfertin Sawyer MI - Mar 03 2020

Review for Dr. Sybesma

Courteous, proficient, and on time.

Richard Graebel Feb 28 2020

Review for Dr. Jones

Dr. Jones and the whole staff are top shelf. Always nice and accommodating.

kew Feb 27 2020

Review for Dr. Jones

Ruth Still Feb 27 2020

Review for Dr. Jones

He knows his Job, he knows his patients, he mingles with the community, he is amazing Dr. and nothing can prevent him from being one of the best and humble doctors I have met. He loves his people and tries to reflect a character of Jesus. Please join me in commending this doctor.

George Morumbwa of berrien springs Michigan Feb 22 2020

Review for Dr. Tynes

He showed immense wisdom and patience in pre-opt resolving issues with a cardiologist to enable a difficult stone removal

Robert Dryden Feb 21 2020

Review for Dr. Terhune

I was told that my problems were not a big deal and she would not prescribe my medications because she did not believe they worked. Never listened to what I wanted. treated me like a child.

Feb 20 2020

Review for Dr. Alimenti

Transplanted to a Sodus area farm due to retirement. Got hooked with an excellent Doctor, who had to relocate. She recommended Dr. Hinckley.....a great recommendation for me and my wife! Attentive, questioning, and aware of the issues that affect 70 plus individuals.

Spartyin Eau Claire - Feb 20 2020

Review for Dr. Hinckley

Hilde Boozeer Feb 09 2020

Review for Dr. Jones

Feb 05 2020

Review for Dr. Alimenti

Timothy H Smith Jan 29 2020

Review for Dr. Maskill

I like Dr. Alimenti because she is very patient and understanding. She listens to my complaints and always suggests solutions and recommendations. Her and her staff are very friendly and helpful.

Regina M. Jan 26 2020

Review for Dr. Alimenti

Sharon Marie Rose Jan 26 2020

Review for Dr. Carrier

He is a wonderful doctor,very caring and cares about you..

Carol and jackj Jan 22 2020

Review for Dr. Hinckley

Jan 21 2020

Review for Dr. Postma

Dr Deskins and her resident Dr. Joanna Mangio were both extremely thorough in trying to help me figure out my condition. Very kind and compassionate. Thank you!

James and Karen Frank Jan 20 2020

Review for Dr. Deskins

David Lawrence Jan 17 2020

Review for Dr. Fulbright

patient St Joseph, MI Jan 17 2020

Review for Dr. Sohn

Jan 14 2020

Review for Deanna Rucano

Terri Jan 14 2020

Review for Dr. Jones

KiMatrix Jan 10 2020

Review for Dr. Maskill

Dr Jones has been very informative, taking time to discuss my condition, the tests performed, how the results should be interpreted, and responsible follow up activity on my part. We have an excellent repoire so the two way exchange is quite effective. Wonderful doctor and staff.

Jan 08 2020

Review for Dr. Jones

Jammie Padilla in Niles, MI - Jan 07 2020

Review for Sheena Lader

Ina Leein Bangor, MI - Jan 04 2020

Review for Dr. Brooks

Thank you Dr. Shah for working with me to get my prescription settled. I appreciate your patience! Great results.

Ina Leein MI - Jan 04 2020

Review for Dr. Shah

Not so good so far. Haven’t met the man, but looking at his reviews from Dr. Sohn’s website, it says there 10 bad reviews with a 1 (lowest) rating, but it only shows 1 of the 10. I wonder where are the rest? And why it only shows the 1?

Suz Jan 03 2020

Review for Dr. Sohn

Great experience! I travel a lot for work and suffered a herniated disc in my back. Plane rides were miserable because of back and leg pain. Dr. Sikorski got me in urgently and worked around my schedule. I had outpatient surgery and I was back traveling for work within 3 weeks.

Dec 20 2019

Review for Dr. Sikorski

Dr. O'Neill is a wonderful doctor and we'd give him 5 stars plus if that was possible. We are going to really miss him now that he is retiring and we wish him well....he deserves the very best!

Dec 16 2019

Review for Dr. O'Neill

Tony in Sawyer Dec 06 2019

Review for Dr. Hinckley

Very knowledgeable, courteous. Gives complete information before surgery and good follow up after.

Deloris Edwards Nov 22 2019

Review for Dr. Winslow

Nov 22 2019

Review for Dr. Winslow

Dr. Sohn did a total knee replacement on me in June and by November I felt wonderful! The scar is nearly unnoticeable. He also treated me for a broken finger and a broken metatarsal bone in my foot. He is wonderful!

Luanna K Warner Nov 20 2019

Review for Dr. Sohn

Zero bedside manner or empathy

Nov 20 2019

Review for Dr. Drew

I have enjoyed Dr. Jones friendly service and excellent care over many years. He has given excellent treatment.

Nov 19 2019

Review for Dr. Jones

Samantha R Nov 18 2019

Review for Dr. Keith

Hes a great Dr!! so kind and caring, tells you everything you need to know without making your worry, and answers every question so you completely understand!! Husmand had hip replacement we saw him before and ater surgery, hes so kind and gentle.

Carl F Groth Sr Nov 16 2019

Review for Dr. Sohn

The spine Dr!!

Nov 14 2019

Review for Dr. Drew

KJ Stover Nov 13 2019

Review for Dr. Jones

He and the office gave me my life back!!!!

Misty Morris Nov 07 2019

Review for Dr. Winslow

Nov 06 2019

Review for Brandi Smith

Dr. Jones and his staff are very professional, friendly and helpful. The process is quick and painless.

Nancy Nov 05 2019

Review for Dr. Jones

Oct 30 2019

Review for Dr. Alimenti

Excellent skills and communication. I experienced very quick recovery and am extremely pleased with Dr. Baghelai.

Sherryin Berrien Center - Oct 29 2019

Review for Dr. Baghelai

Oct 25 2019

Review for Dr. Shah

Provides excellent care. Is compassionate and very pleasant. Explains choices and issues extremely well. I am so pleased to have him as my cardiologist.

Sharon A. Gillespie Oct 22 2019

Review for Dr. Kuhnlein

Jeff Hufford Oct 16 2019

Review for Dr. Wolfram

We are lucky to have a world-class neurosurgeon like Dr. Sikorski in our community.

Oct 08 2019

Review for Dr. Sikorski

Sam Abraham Oct 06 2019

Review for Dr. Iqbal

All good. On time, informative, science-base, compassionate.

Oct 04 2019

Review for Dr. Smalley

Natalie Sep 30 2019

Review for Dr. Iqbal

Very professional and personable and entire office was competent. Highly recommended.

Jim Sep 25 2019

Review for Dr. Gendernalik

Kim Wagner/Marilyn Batchelor Sep 23 2019

Review for Dr. Jones

Very unhappy with the way he treated my sick wife who went to the ER for help. Extremely rude. Avoid if you can

Sep 20 2019

Review for Dr. Friedman

Deanna Rucano and staff are just wonderful. Thank you so much for your professionalism.

Marie Arend Sep 19 2019

Review for Deanna Rucano

Dr. Sohn addressed my issue immediately. I am so thankful to him and his staff. My quality of life has improved immensely.

Dorine hall jacksonin Stevensville, MI - Sep 13 2019

Review for Dr. Sohn

Sep 13 2019

Review for Dr. Winslow

OMG, I can walk without pain!!! At 6 weeks!!! It is like night and day. Now I wish I had done it sooner. I highly recommend Dr. Edwards!!! Thank you, thank you Dr. Edwards.

Stephanie Le Blancin MI - Sep 11 2019

Review for Dr. Edwards

I feel Dr Edwards is the best at what he does. I've had a shoulder replacement and now a knee replacement and I couldn't imagine seeing anyone else.

Charles Hunterin Baldwin, MI - Sep 10 2019

Review for Dr. Edwards

Highly professional and enjoyable. I feel well cared for.

Sep 04 2019

Review for Dr. Benson

Would recommend him. Also a very nice guy.

Tom Woerdehoff Aug 31 2019

Review for Dr. Baghelai

Talk about making you feel at ease? My last colonoscopy experience: Easy prep, no discomfort (physical or mental) during the procedure and (get this) absolutely no discomfort or soreness the next day. Like it never happened. Where do you think I am going for my next one?

JC Finch Aug 26 2019

Review for Dr. Jones

Extremely trustworthy, practical, knowledgeable and most thoughtful. His heart allows me to be completely truthful with him without apprehension. Excellent staff and care.

JC Finch Aug 26 2019

Review for Dr. Hamel

A little behind schedule but otherwise very good.

Aug 23 2019

Review for Dr. Winslow

Sharon Watts Aug 20 2019

Review for Dr. Jones

Karin Aug 19 2019

Review for Dr. Jones

Aug 16 2019

Review for Dr. Sybesma

Did a colonoscopy. Preparation, Execution and explanation during the procedure all have been great.

Uwe Kirberg Aug 03 2019

Review for Dr. Jones

Excellent office and staff. Tatiyana puts you at ease and explains everything to you so you understand. So glad I chose Stonegate Plastic Surgery Center!!!

Heatherin MI - Aug 02 2019

Review for Tatiyana Stankovic

Nichole Jul 30 2019

Review for Dr. Wolfram

Dr Wolfram takes the time to get to know you & really cares about his patients! I can count the number of Doctors who actually called me personally to follow up with me on 2 fingers, Dr Wolfram being one of them! Highly recommend!

JR Jul 30 2019

Review for Dr. Wolfram

Dr. Sybesma performed surgery on both my legs and sees me for my shoulder. He listens. He cares. He communicates thoughtfully. He is professional and personable. The office is clean and conveniently located. The staff treat me as if I'm his only patient.

Mildredin St. Joseph, MI - Jul 24 2019

Review for Dr. Sybesma

She really cares!!!! I have NEVER felt rushed by her. She listens!!

Jennifer S. Jul 23 2019

Review for Dr. Carrier

Kathleen Loveland Jul 18 2019

Review for Dr. Iqbal

Looooong waits because they are ALWAYS beh8nd schedule for an appointment

Jul 16 2019

Review for Dr. Stafford

Dr. Sam is one of the best I have been too. She gives you her undivided attention. she listens to you, makes you feel special. is willing to hear about how you are treated for your medical issue she is willing to cooperate in your treatment . would reccomend her 100%

linda jordan Jul 07 2019

Review for Dr. Krishnamoorthy

Location

Lakeland Hospital, Watervliet

400 Medical Park Dr, Watervliet, MI 49098