Dickinson County Memorial Hospital

67%

Patients that would definitely recommend
3% lower than the national average


Dickinson County Memorial Hospital is a medical facility located in Iron Mountain, MI. This hospital has been recognized for Patient Safety Excellence Award™, Critical Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

67%

Would definitely recommend
3% lower than the national average

Dickinson County Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Dickinson County Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

excellent

julie lemieux Sep 08 2020

Review for Dr. Hayes

You was very nice.Listened to my complaint..,pulled up my ex rays and explained what was going on with my shoulder. Explained options to solve issues.Very through. Would recommend him to everyone.

Gwen Stevens Aug 15 2020

Review for Dr. Veale

Dr Veale is very knowledgeable in his field. He’s very patient and takes time to explain things in a way you’ll understand. He’s hands down the best in Cleveland.

Jul 09 2020

Review for Dr. Veale

I had to have emergency surgery and so glad Dr Raycraft sent me to Dr Coccia, he’s the best in neurosurgery

Cynthia Wright Jul 03 2020

Review for Dr. Coccia

Everything went very well with my surgery. Dr Garrett and his staff makes treats me like a long lost friend. Dr Garrett and his staff are very professional and courteous. I will highly recommend Dr Garrett to anyone. Thank You Dr Garrett and his staff.

Roger Millis Jul 01 2020

Review for Dr. Garrett

Dr. Veale was very knowledgeable and thorough. He explained my injury to me so that I could understand it. He listened to my concerns and answered questions without rushing through our visit.

Alan Jun 27 2020

Review for Dr. Veale

I saw for broken humerous,and elbow. She is very good surgeon I love her manner and skills. Only Dr I have ever had call me at home to check on me. Everyone in office is great, Hardly no wait time, she saved my arm. I trusted her completely.

Mary LeBoeuf Jun 27 2020

Review for Dr. Venditti

Spends time...does not rush patient. Quick to make appointments. Explains thoroughly to help patient make own decision. Appreciated that she called me at home with test results and informs you that you can call her anytime with questions. Comfortable bedside manner which is comforting!

Jun 21 2020

Review for Dr. Washington

Well I had Dr. Coccia 3 times for surgery 2 of those being fusions on in my low back and one in my neck. I had hardly any pain afterwards. He is a great surgeon! I highly recommend him. I'm going to see him soon for emergency surgery.

Susan Metcalfe Jun 11 2020

Review for Dr. Coccia

Dr. Shein is an outstanding Dr. and has helped me with my Migranes. I've suffered with these for over 35 years.

Brian K Paal Apr 09 2020

Review for Dr. Shein

Not even worth your time

Mar 20 2020

Review for Dr. McNutt

Mar 08 2020

Review for Dr. Pesola

Feb 20 2020

Review for Dr. Pesola

He never listens to you.

Feb 12 2020

Review for Dr. Ryan

Lumbar surgery, couldn’t have been better

Feb 09 2020

Review for Dr. Ots

Dave Jan 25 2020

Review for Dr. Terrian

Treatment of children in pain is horrible, rude and disrespectful! Record this Dr. with your phone, if you ever allow this person touch your children!

Grandma Jan 23 2020

Review for Dr. McDowell

I have had a lot of urologists. Dr. Scott is one of the best. He's thorough and better yet, is a real patient advocate. I trust the guy.

John Jan 21 2020

Review for Dr. Scott

Ann Coleman Jan 11 2020

Review for Dr. Stayton

Friendly, knowledgeable, took the time to make sure I was aware of my condition along with recommendations and alternatives for treatment

Dec 30 2019

Review for Dr. Slajus

He always has time to talk and explain any procedures thoroughly.

Nov 25 2019

Review for Dr. McMahon

She listens to your concerns - is thorough, understanding - all around the best around.

Cathi Nov 20 2019

Review for Dr. Schroeder

She is amazing. She takes the time to listen and is the only doctor who has been able to help me.

Lisa Nov 15 2019

Review for Dr. Shein

Love his minimally invasive approach. He is highly skilled and very sensitive to distance travelers, tries to make it easier on us for after care. New Marquette hospital is fantastic facility too. Best option in the Upper Peninsula of Michigan there is!

Deborah Faust Nov 02 2019

Review for Dr. Coccia

I had hemorrhoid surgery performed by Dr. Donohue. The after care instructions were incorrect and incomplete causing me a visit to the emergency room. While I was following a proper diet and staying hydrated, a proper medication suggestion would have kept me out of the emergency room.

Laurie Oct 28 2019

Review for Dr. Donohue

Very helpful, instructive, knowledgeable and concerned with the individual patient. Dr. Piryani spent significant time explaining my issues as well as possible alternative treatment.

Oct 20 2019

Review for Dr. Piryani

Great, he explained very thoroughly what I was going to have happen to me. Everything that happened was beyond my expectations. You just can't help but love this guy.

JJG in Houghton , MI - Oct 11 2019

Review for Dr. Pesola

Very thorough is explaining diagnosis and treatment. Received a follow up call after dinner to check in and see if there were any questions. Very caring physician.

Oct 09 2019

Review for Dr. Scott

She's the best Doctor I have seen. I'm a R.N. on disability and have multiple problems. She's the first doctor to question things, to order tests until we can figure out what's going on. Extremely personable, which you don't find in a lot of Doctors anymore!!

Michelle Ottensman Aug 31 2019

Review for Dr. Shein

Aug 22 2019

Review for Dr. Anderson

Sandra Huston Aug 12 2019

Review for Dr. Garrett

To have painful shoulder evaluated

Aug 11 2019

Review for Dr. Veale

Very professional and friendly

Jul 18 2019

Review for Dr. Veale

Extremely satisfied patient Jul 15 2019

Review for Mark Young

I never like going to the Dr but Dr Veale was wonderful! He stayed in the room with me until I ask him lots of questions. He was very kind and I would recommend him to anyone!

Donna in Cleveland , TN - Jun 22 2019

Review for Dr. Veale

He explained diagnosis and treatment plan very well. He explained procedure as it was being done. Very kind doctor.

Connie in Georgetown , TN - Jun 20 2019

Review for Dr. Veale

Saved my life at Iron Mountain VA Medical Center

Louis John Fisken Jun 06 2019

Review for Dr. Perez-Conde

After cataract surgery had much clearer vision. Doctor and staff was wonderful. Would recommend Dr Garrett.

Mary Jun 06 2019

Review for Dr. Garrett

The best

Jun 04 2019

Review for Dr. Slajus

I had been wearing glasses for 58 years. Dr Garrett removed my cataracts. Now after 58 years I no longer need glasses. I am skied.

May 29 2019

Review for Dr. Garrett

May 09 2019

Review for Dr. Piryani

We have been seeing this doctor for several years and we count on him to help us control the pain in our lower back. Great man.

May 01 2019

Review for Dr. Piryani

Wonderful staff, very nice office and a great doctor. He also goes to Aurora but I see him at his Spine Pain Diagnostic Associates office. It is just as nice if not nicer than Aurora and about a tenth of the cost.

Apr 28 2019

Review for Dr. Piryani

Apr 19 2019

Review for Dr. Garrett

Apr 13 2019

Review for Dr. Shein

Wonderful doctor! She genuinely cares about her patients. I have been seeing her for many years and she is always very helpful.

Apr 05 2019

Review for Dr. Shein

All of my prenatal visits always felt rushed, he was always one foot out the door. The same went for my delivery.

Apr 03 2019

Review for Dr. Ryan

Mar 10 2019

Review for Dr. Loewen

Excellent doctor!!!

Mar 10 2019

Review for Dr. Shein

Effective

Kingsford, MI - Mar 02 2019

Review for Mark Young

Iron mountain , MI - Mar 01 2019

Review for Mark Young

S. Zajkowski in West Bend - Feb 22 2019

Review for Dr. Piryani

Jerry Zacks in FAIR LAWN, NJ - Feb 16 2019

Review for Dr. Leonard

Denise G. in Menominee, MI - Jan 25 2019

Review for Dr. Hallfrisch

Very ethical doctor. Easy to talk to. Have your questions written down. He is not afraid to tell you to see a specialist. Usually same day appointments! Not a big fan of taking lots of medicines.

Francie in Escanaba, MI - Jan 19 2019

Review for Dr. Oswald

reedsville - Jan 18 2019

Review for Dr. Fuchs

Outstanding bedside manners. Dr Beale very informative and explains everything to you. Great doctor!

Cathy in Pikeville , TN - Jan 13 2019

Review for Dr. Veale

I have COPD and she is very knowledgeable, caring, and genuinely talented. Very nice person and always eager to help in any way. Really made a difference in my health and life. You can trust her and you are in very good hands.

Steven J. Singer in Caspian, MI - Jan 12 2019

Review for Dr. Jakel

Wonderful, fixed problem and took pain away.

Joy Grattan in Kingsford , MI - Jan 03 2019

Review for Dr. Ots

Iron Mountain , MI - Dec 17 2018

Review for Dr. McDowell

Dr. Ryan is a kind, caring Physician. He listens and is an excellent leader in coordinating my health care with specialists.

S. Soltis in Kingsford, MI - Dec 07 2018

Review for Dr. Ryan

I have seen Dr. Shein since I was a teenager, and she is extremely supportive and helpful throughout all life's transitions - she is currently helping me and supporting me while starting a family. Extremely straightforward, honest, and warm.

Nov 27 2018

Review for Dr. Shein

The front office staff are rude, patronizing, and condescending. They make scheduling appointments and asking questions difficult. I have not yet met the practitioner but if front office staff are indicative of attitudes, I don’t hold out much hope.

Nov 22 2018

Review for Dr. Cameron

Amy in Niagara, WI - Nov 16 2018

Review for Dr. Coccia

This is the second time in the last 3 months I have used Dr. Veale at the Northpark location. Once for my shoulder and now for my knee.. both times I had exceptional care from Dr. Veale. HIGHLY recommend him for your ortho needs. THANK YOU.

Judie Rowland in HARRISON - Nov 14 2018

Review for Dr. Veale

Amber Tucker in Dayton, TN - Nov 09 2018

Review for Dr. Veale

Dr. Liao is a very compassionate doctor and has eliminated my sciatic pain. She is about treating the source of the pain, not prescribing drugs to mask it. I highly recommend her to anyone who is looking for this kind of treatment!

Sally in MI - Nov 02 2018

Review for Dr. Liao

Explains things so you understand and takes the time to listen to you.

Cagle in TN - Oct 22 2018

Review for Dr. Veale

Very friendly and professional!

Oct 19 2018

Review for Dr. Veale

Escanaba , MI - Oct 15 2018

Review for Dr. Shein

Had an L4-5 fusion with titanium cages put in. Dr Coccia took the time to explain everything. He answered my questions completely. The results of the surgery were excellent. No pain or numbness.

Walter in Negaunee - Jun 29 2018

Review for Dr. Coccia

JDW in Chattanooga, TN - Jun 22 2018

Review for Dr. Veale

Missed diagnosing cancer and no cat scan ordered even with significant abdominal pain

Me in none - Jun 20 2018

Review for Dr. Keeker

Dr Garrett and his staff are well above par in all aspects of eye care and patient concern. I found the doctor and his staff courteous, friendly and sensitive. I had cataract replacements in each eye and the procedures were swift, painless and effective. Thank you Dr. Garrett and staff!

Mark Davis in Keweenaw County, MI - Jun 17 2018

Review for Dr. Garrett

Didn't know my surgical history ??him or the bunch of people that where seeing me in his name ?? and the first 2 fusions were at his practice ??

Charles Suardini in Ishpeming, MI - Jun 16 2018

Review for Dr. Coccia

Wonderful Doctor with a passionate outlook for all patients.

Scott Forbes Jun 12 2018

Review for Dr. Piryani

This is an excellent surgeon. Nurses who work at the hospital will tell you if they needed a surgeon, he is the one they would choose. He did an excellent job with my surgery. He talks to you. He cares. He follows up.

Mcmillan - Jun 01 2018

Review for Dr. Coccia

Irisa Wallner in Kingsford, MI - May 21 2018

Review for Dr. Garrett

I've seen several of Dr. Schroeder's providers and all of them were excellent! Kristi Olson is my favorite. I'm so glad she joined Dr. Schroeder's practice! I'm very happy with the care I've been provided.

SueEllen in Niagar - May 16 2018

Review for Dr. Schroeder

Apr 27 2018

Review for Dr. Siniakov

Diagnosed rare disorder in a reasonable time.

Apr 16 2018

Review for Dr. Siniakov

She is very kind.

Kingsford - Mar 21 2018

Review for Dr. Thomsen

Spent 8 years attempting to resolve a recurring issue, three different Docs, Dr. Siniakov fixed the issue, promptly & professionally, and right the first time without wasting my time.

Mar 13 2018

Review for Dr. Siniakov

Nancy in Kingsford, Mi. - Mar 08 2018

Review for Dr. Shein

He was excellent. My surgery was necessary and needed to be done fast. His demeanor was much more serious than the time.before I saw him with a different issue. Very professional and compassionate.

Julie in Ishpeming MI - Feb 20 2018

Review for Dr. Coccia

Feb 09 2018

Review for Dr. Siniakov

Wonderful & caring staff and Dr. Thank you for helping me see a "brighter" future !!!

Jan 31 2018

Review for Dr. Garrett

Disappointed in Gladstone - Jan 20 2018

Review for Dr. Siniakov

Lesley Wolf in Ironwood Mi - Jan 19 2018

Review for Dr. Liao

After meeting me for 5 minutes, he decided my issue was not what I said, but something totally different. After I said No, it's this....he got up and walked out of my room. DO NOT RECOMMEND

Jan 18 2018

Review for Dr. Terrian

William Cavill in Marinette, WI - Jan 17 2018

Review for Dr. Fuchs

Todd Labombard in Powers, MI - Jan 03 2018

Review for Dr. Venditti

Escanaba - Dec 21 2017

Review for Dr. Garrett

Amy in Gladstone, MI - Dec 14 2017

Review for Dr. Garrett

Dr. Thomsen genuinely cares about you as a patient. She has always made sure that all my questions have been answered to my satisfaction. I highly recommend her, although I don't know if she is accepting new patients. It is certainly worth trying to get a referral to her.

Harvey, MI - Dec 03 2017

Review for Dr. Thomsen

He was able to fit my Mom in a short notice and took the time, as always with her, to inform her of her condition and clearly inform her of treatment and the importance it has in aiding a better outcome.

Quinnesec - Nov 28 2017

Review for Dr. Zevitz

Location

Dickinson County Memorial Hospital

1721 S Stephenson Ave, Iron Mountain, MI 49801

Frequently Asked Questions

Where is Dickinson County Memorial Hospital located?

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