University Hospital - University of Michigan

85%

Patients that would definitely recommend
15% higher than the national average


University Hospital - University of Michigan is a medical facility located in Ann Arbor, MI. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Spine Surgery Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Cranial Neurosurgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in cranial neurosurgery

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

85%

Would definitely recommend
15% higher than the national average

University Hospital - University of Michigan

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

University Hospital - University of Michigan

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%62%73%

Providers

Provider Reviews

Warren W O'Leary & Mary Ellen Nevins Sep 15 2020

Review for Dr. Sray

Dr. Caird is a wonderful doctor and an amazing surgeon! She has been kind, honest and knowledgeable as well as a good listener to my daughter and her concerns. She changed my daughters life and we are forever grateful.

Karen Sep 15 2020

Review for Dr. Caird

J.D. Roberts Sep 12 2020

Review for Dr. Lama

Dr. Stein is excellent. Very attentive and caring as well as smart. Explains things in everyday language you can understand and does not "talk down" to you.

David Picard Sep 11 2020

Review for Dr. Stein

Neil Olive Sep 08 2020

Review for Dr. Bluhm

Listens, spends time as needed, answers questions, very thorough and caring.

Sep 08 2020

Review for Dr. Stalburg

Great doctor! Finally we can get answers on things going on with our daughter.

Danya Mallad Sep 07 2020

Review for Dr. Neuenschwander

Yes, I would highly recommend Dr. Aleem. I am very pleased with my surgery.

Gretchen Hantz Sep 07 2020

Review for Dr. Aleem

Dr Cho saved my life. He was a quiet calm in my storm. He is so smart, talented, and yet humble. He was honest about my situation (odds were not good), but I always felt hopeful after I saw him. I can't say enough good things about him. I would confidently recommend him to anyone.

Sep 06 2020

Review for Dr. Cho

Felt he explained my condition in layman’s terms and took time to answer my questions. I also felt quite confident with him in admistering an eye injection

C Dunnigan Sep 04 2020

Review for Dr. Comer

AG Sep 03 2020

Review for Dr. Othman

I had my first appointment last week and got the injections for my hand. Today I will have my finger straightened and look forward to the results. Dr Hase has been excellent and informative all though the process.

Jim Hartley Sep 02 2020

Review for Dr. Haase

C. Conrad Aug 30 2020

Review for Dr. Trobe

Aug 28 2020

Review for Dr. Tefend

Aug 28 2020

Review for Dr. Irani

Dr Chung is an excellent surgeon. He takes wonderful care of his patients!

Kara Aug 25 2020

Review for Dr. Chung

Dr. Do was a fantastic physician for my son. He's had some recent acne issues and she spent time with him to know him as a person, not just a patient. She provides that special connection that is lost with so many physicians these days.

Jayme Aug 23 2020

Review for Dr. Do

Drove three hours for the appointment, and definitely worth it. One of the few doctors that really understands addiction and mental health simultaneously. He went over the appointment time to go over additional concerns and I really appreciated that.

Alexandra Aug 22 2020

Review for Dr. Jouney

Very thorough, compassionate, and knowledgeable. Staff was mediocre, but overall, an excellent experience. Have been struggling with mental health issues for many years, this was the first time I felt that I was heard.

Timothy Aug 22 2020

Review for Dr. Jouney

Laura Aug 22 2020

Review for Dr. Brown

Dr. Montgomery operated recently on my husband fir cancer of the prostate. We were completely satisfied with Doctor and the entire experience. Would recommend highly.

Gail Aug 21 2020

Review for Dr. Montgomery

Excellent physican! I would highly recommend! Asset to the University of Michigan Hospital/Ann Arbor

Aug 21 2020

Review for Dr. Gay

Christa S. Aug 20 2020

Review for Dr. Etame

Saw him until my insurance changed, great dr!!!

Teresa Demorest Aug 20 2020

Review for Dr. Crump

Dr. Gencyuz has great empathy and listens carefully. I highly recommend her.

Mary Obrien Aug 20 2020

Review for Dr. Gencyuz

Great doctor was always good to me and had my wellbeing in best interest.

Felicia Hull Aug 19 2020

Review for Dr. Chadd

the BEST!! Like visiting a friend, very smart and always available. GIVES EVERYONE his CELL??? WOW

Aug 16 2020

Review for Dr. Rasak

great bedside manner!

Aug 16 2020

Review for Dr. Rasak

Dr Hughes performed a thyroidectomy and parathyroidectomy at the same time. Both went well. I am feeling better.

Jill L Aug 16 2020

Review for Dr. Hughes

J. Repine Aug 13 2020

Review for Dr. Chung

Dr. Chung was very detailed and instructive. The whole OT department was super friendly! I can’t say enough positive things about my visit.

Aug 11 2020

Review for Dr. Chung

Aug 11 2020

Review for Dr. Reza

Caring very good doctor he did surgery on my left hand and it’s beautiful and now I am doing my right I have great confidence in Dr Chung.

Naser salim Aug 11 2020

Review for Dr. Chung

Very friendly, detailed, thorough. No complaints.

Aug 11 2020

Review for Dr. Chung

dr Takami is a awesome doctor she has helped me when other could not I would highly recommend her

Aug 11 2020

Review for Dr. Takami

Aug 10 2020

Review for Dr. Koelling

EJC Aug 08 2020

Review for Dr. Rizk

Found out months later that she missed a very easily identifiable issue that required surgery within 4 weeks and will now end up being a chronic condition. She was very dismissive of patient feedback, and I found her to be quite arrogant.

Aug 07 2020

Review for Dr. Waljee

He is a mitral valve superstar. When all hope was lost for my mother he stepped in and reversed her death sentence. He is clear, concise, and no nonsense. There are surgeons and then there are the elite. He is the elite. His entire team is.

Mara MacDonald Aug 07 2020

Review for Dr. Bolling

Dr Straka takes time with you.

Pam Cripe Aug 05 2020

Review for Dr. Straka

Dr. Ohl answered all of my questions and we solved my issue together, through a prescription. I wish I would have known about him earlier. A++ visit all the way around!

A.J. Aug 04 2020

Review for Dr. Ohl

LJS Aug 04 2020

Review for Dr. Hughes

Dr. Stucken removed a parotid mass. He was professional, had great bedside manner, and made me feel very secure. He made sure my facial nerve was monitored and I came out with no facial paralysis. My scar is so small you can’t see it. I highly recommend.

Aug 03 2020

Review for Dr. Stucken

Mark Aug 03 2020

Review for Dr. Atchison

Holli Jul 31 2020

Review for Dr. Stucken

Excellent care, competence and expertise. A kind person with a great bedside manner. A doctor that actually listens to you and treats you with compassion. I highly recommend him.

Jul 31 2020

Review for Dr. Vallance

I just love him. Talks in terms I can understand and such an awesome bedside manner. I feel blessed to have him as my surgeon. Thank you for being such a wonderful man!

Donna "Gayle" Rupert Jul 29 2020

Review for Dr. Etame

I’ve been seeing Dr Persson for many years, and I just love her! Not rushed, very thorough, answers all your questions, and most important, listens to you.

Jul 27 2020

Review for Dr. Persson

He was very thorough and covered every possibility.

Jul 27 2020

Review for Dr. Gelb

Emily Jul 24 2020

Review for Dr. Muza-Moons

Very attentive to needs. Performed two crainiotomies on me and did an impeccable job on both. Definitely recommend him as excellent.

Valerie Jul 22 2020

Review for Dr. Etame

This guy spit at me during a visit, not accidentally but out of anger.

Jul 22 2020

Review for Dr. Kanthi

Excellent, caring and extremely supportive

Jul 19 2020

Review for Dr. Cooke

Ms Mohamed Jul 17 2020

Review for Dr. Gappy

Very professional and knowledgeable. I felt that I was in excellent care.

Jul 16 2020

Review for Dr. Montas

he is so arrogant and full of himself. RUDE to everyone. a horrible clinician with terrible bedside manners and lots of complications. AVOID.

Koova Jul 16 2020

Review for Dr. Majdalany

Dr. Goraya has been my primary care doctor for about nine years. She is very kind and knowledgeable, and takes care to explain diagnoses and treatment options, and answer any questions. Happy to have her as my physician.

Jul 14 2020

Review for Dr. Goraya

Anon Jul 13 2020

Review for Dr. Crump

BHC Jul 13 2020

Review for Dr. Beil Jr

He is a good Dr, but I didn’t care for his bed side manner with regards to my Dads condition. He needs to show more compassion.

Jul 11 2020

Review for Dr. Patel

Gary Jul 11 2020

Review for Dr. Bernstein

Jul 11 2020

Review for Dr. Oppenlander

Jul 10 2020

Review for Dr. Dev

Jul 10 2020

Review for Dr. Lyon

We very helpful with my daughter. Sleep study showed she was waking up almost every 15 minutes. Tonsils and adenoids removed and she is doing great!

Jul 08 2020

Review for Dr. Lesperance

Dr. Devata is a Rock Star! She cares deeply about her patients. My Lymphoma was not responding to treatment. She treated me in Ann Arbor for 4 years until she found a regimen that worked. I am now in remission and owe her my life! I will be forever grateful for her dedication!

Rick Zemmer Jul 08 2020

Review for Dr. Devata

Jul 07 2020

Review for Dr. Mmeje

Very knowledgeable. Took time to explain my diagnosis and available treatment options in great detail. Excellent bedside manner. Truly exceptional doc.

Jul 05 2020

Review for Dr. Arain

Jul 04 2020

Review for Dr. Mahmood

My surgery with her was a great success and it truly was life changing. Dr. Joseph is kind and sweet and has a wonderful bedside manner.

Jul 03 2020

Review for Dr. Joseph

a_student_of_u_of_m Jul 03 2020

Review for Dr. Shellhaas

Dr. Branford has consistently provided substandard solutions to medical issues I've had over the years. She tends to "blow off" health problems, doesn't listen to my concerns, and rarely offers helpful advice or prescribes an effective treatment.

Jul 01 2020

Review for Dr. Branford

Jun 29 2020

Review for Dr. Bedi

Ian Barrodale Jun 27 2020

Review for Dr. Talpaz

She’s just always so informative and thorough. Her clarity in explaining everything is much appreciated. She’s very knowledgeable and explains things very clearly. Very reassuring

Sandra Jun 27 2020

Review for Dr. Ajluni

Dr. Masini is very knowledgeable and communicates that knowledge to his patients extremely well.

Michael Glass Jun 25 2020

Review for Dr. Masini

Horrible condescending rude doctor who told my family member the hep c was all her fault. Absolutely does not care about patients

Jun 25 2020

Review for Dr. Tapper

Ambi Jun 24 2020

Review for Dr. Sabel

Dr. Rizk was very empathetic toward me. She was there for me both psychologically and physically After my diagnosis. Her bedside manner and compassion for her patients speaks volumes of the type of physician that she is. I Would highly recommend her to anyone

Vanessa M. Jun 19 2020

Review for Dr. Rizk

Do NOT go if you're on medicaid. She's as cold-hearted as her ice blue eyes. Doesn't listen, and goes by her own assumptions. A disgrace to medicine.

Jun 18 2020

Review for Dr. McFadden

She is kind and professional.

Jun 17 2020

Review for Dr. Chargot

I wouldn't go to anyone else! Dr. Kusuma and his staff are the best. I felt totally comfortable by the time I got on the table in his operating suite that my outcome would be fantastic and it was!

Laura B Jun 16 2020

Review for Dr. Kusuma

I highly recommend her. Very personable and very competent.

Nancy Thompson Jun 16 2020

Review for Dr. McLean

Susan G Klein Jun 15 2020

Review for Dr. Ekpo

Sifiso Khuzwayo Jun 13 2020

Review for Dr. Khanna

Dr. Cooper is highly intelligent and works to figure out root causes of symptoms. He is kind and caring, knowledgeable. During an appointment, he gives you his full undivided attention. I highly recommend him to anyone.

Jun 11 2020

Review for Dr. Cooper

While being treated for Covid-19, I had a"Video"visit Dr. Medaugh. I felt and she displayed compassion, understanding and undeniable professionalism. She stepped in and stepped up to help me when I was at my lowest point. I will be forever grateful. Thank you.

Douglas Liddle Jun 11 2020

Review for Dr. Medaugh

I have only good things to say. Dr Zalupski never leaves the room until all my questions are answered.

Val Jun 08 2020

Review for Dr. Zalupski

I worked with Dr. Graziano at University of Michigan. He also has operated twice on my back and neck. He is the BEST!!! I have known him since 1990. He is the only orthopedic spine surgeon I would recommend especially for extensive surgery.

TJ RN, DNP Jun 08 2020

Review for Dr. Graziano

Jun 04 2020

Review for Dr. Kanthi

Exceptional care in diagnosis and treatment. The surgery he performed was clinically excellent and has completely transformed my health and well being.

Sandra G Jun 04 2020

Review for Dr. Delancey

Jun 03 2020

Review for Dr. Adams

Neal W. Krantz, Sr. SFPE, SET Jun 03 2020

Review for Dr. Devata

Diane M. Kramer_Schaefer Jun 02 2020

Review for Dr. Borgeson

Willis Fetzer Jun 02 2020

Review for Dr. Urquhart

Jun 02 2020

Review for Dr. Saleh

Location

University Hospital - University of Michigan

1500 E Medical Center Dr, Ann Arbor, MI 48109

Frequently Asked Questions

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