St. Joseph Mercy Ann Arbor

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 100 Best Hospitals Award™ (2020, 2019)

Top 2% in the nation for consistently delivering clinical quality year over year

America's 250 Best Hospitals Award™ (2020, 2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2020, 2019, 2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Critical Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Coronary Intervention Excellence Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Coronary Intervention Award™ (2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

4 ratings were better than expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery

6 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

84%

Would definitely recommend
14% higher than the national average

St. Joseph Mercy Ann Arbor

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

St. Joseph Mercy Ann Arbor

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Carla Mengele Jun 01 2020

Review for Dr. Bojrab

The entire staff is personable and helpful, funny and kind. I enjoy my visits and not just for the pain relief- the joy in the space is palpable and infectious.

Jessica May 28 2020

Review for Dr. Bojrab

Dr Seel treated my I/DD son with great care and professionalism. Will continue bringing him to see Dr. Seel

A. Pocsatko May 28 2020

Review for Dr. Seel

Dr Chatas does a great job of listening to his patients. He will go above and beyond to find the right treatments for his patients.

Gary May 27 2020

Review for Dr. Chatas

I have been seeing Dr. Mansour and have received excellent care. Dr. Mansour takes the time to explain everything to make you feel like you are the only patient there. Staff is great too!

Therese May 27 2020

Review for Dr. Seel

Dr. C is top notch, kind, funny and has improved my quality of life. His staff are the best. I would say he is one of the best doctors I ever had.

Todd May 22 2020

Review for Dr. Chatas

He was my kids doctor and now my grandkids doctor. He’s the best I’ve had for both kids and grandkids. Always takes a cold in, always answers his cell. This man treats us all like family.

Sheila Neal May 20 2020

Review for Dr. Desai

Great Doctor! She cares about you!

May 15 2020

Review for Dr. Gimenez

May 09 2020

Review for Dr. Gago

Dr. Rondina is an awesome doctor. She listens to your concerns and explains everything so you understand what is going on. Wait times are very minimal and the Wixom office is very pleasing. All of the staff there are friendly and helpful. I would highly recommend her!

May 07 2020

Review for Dr. Rondina

Dr. Seel is exceptional. I have seen him for a number of foot ailments. He is both professional and knowledgeable. He has always taken time to explain things and answer all my questions.

Val May 03 2020

Review for Dr. Seel

Susan Meister May 02 2020

Review for Dr. Cheema

Worst experience of my life. Went in for inquiry about a bone spur. He recommended surgery before anything else. I made the mistake of trusting him. I can no longer walk barefoot on my left foot. Do not trust this doctor.

Apr 26 2020

Review for Dr. Seel

Dr Rehan is quite simply the gold standard for nephrology medical care. He's been my doc for over 20 years - lucky me. He's been a great listener and communicator and is extremely knowledgeable. He's been a great advocate for me with other docs in other medical situations too!

Bob Meyer Apr 26 2020

Review for Dr. Rehan

I feel fortunate to have Dr Amernath as past of my medical team. She listens well, is compassionate and very knowledgeable. She also spends the time needed to cover all questions and concerns in a manner that us clear and concise.

Bob Meyer Apr 25 2020

Review for Dr. Amarnath

Dr. Gumma is the most caring and efficient doctor I have ever had! I'm so lucky to have her as my family doctor!

Anne Byars Apr 22 2020

Review for Dr. Gumma

Apr 22 2020

Review for Dr. Bloch

I went in for problems with my gallbladder and had it removed. From my office visit to the surgery room, everyone was professional, kind and caring.

Mar 31 2020

Review for Dr. Davies

Brian Noonan Mar 25 2020

Review for Dr. Brodkey

Been my PCP for about 5 years. Straight shooter, knows his business.

Jay Z Mar 24 2020

Review for Dr. French

Dr. Brodkey is the most thoughtful person, caring, understanding, his surgery skills are amazing. He has done two surgeries on me, I will never think of having another doctor do surgery. I believe that God guides him during surgery. Thanks Doc.

Patricia A. Briggs Mar 19 2020

Review for Dr. Brodkey

Following a head injury, I had headaches that wouldn't go away for 3 weeks. After implementing changes Dr Kutcher recommended, I felt better within about 2 days.

Ann Mar 17 2020

Review for Dr. Kutcher

Pleasant staff quick and efficient service and treatment.

Mar 15 2020

Review for Dr. Seel

Jennifer W. Mar 13 2020

Review for Dr. Davies

Dr. Cheema is smart, compassionate, and thorough. She takes the time to get to know you never rushing your appointment. The office staff also takes the time to know you as a person not just another patient.

Joyce D. Mar 11 2020

Review for Dr. Cheema

Derek R. Mar 10 2020

Review for Dr. Mlynarek

Bobbie Flynn-Ward Mar 02 2020

Review for Dr. Freydl

Dr Bojrab is an excellent doctor who really tries to meet whatever your pain management need requires. I am so thankful and blessed to have him as my doctor.

Mar 02 2020

Review for Dr. Bojrab

Mar 02 2020

Review for Dr. Davies

Awesome surgeon. He reconstructed my knee after a bad motorcycle accident. It's stable and pain-free. Got me back to running around with my kids again. Can't thank him enough!

James K. Feb 29 2020

Review for Dr. Mlynarek

Dr. Chatas takes time to talk to you about your issue. He checks with you after the procedure to see how you are doing. He takes more time to talk again to see if you have any questions.

Linda Iott Feb 26 2020

Review for Dr. Chatas

Definitely, very good doctor... Easy to talk to, and very competent...

Robert Parsons Feb 20 2020

Review for Dr. Cheema

I thought Dr. Thielking was very informative and easy to talk to. He explained everything to me. Have me time for questions. He made me feel very co.fortable. I thoroughly enjoyed he and his staff. Everyone was very helpful.

Tammy D. Mehring Feb 19 2020

Review for Dr. Thielking

An intent listener with a compassionate bent to her patient. Has a very calming demeanor

Susan Bowers Feb 19 2020

Review for Dr. Miller

In my opinion Dr. Jayesh Thawani is the best neurosurgeon doctor. I don't know what I'd do without him. He's very caring, professional and detailed in his explanation of my surgery with me and my entire family. He is definitely an asset to the medical profession.

Janice Losi Feb 17 2020

Review for Dr. Thawani

Feb 13 2020

Review for Dr. Kumar

Excellent diagnosis, treatment and outcome.

Feb 13 2020

Review for Dr. Chatas

Awesome personality, takes time with you and explains what he's going to do.

Chris Porkarski Feb 12 2020

Review for Dr. Thawani

My mom was 86 and had hip replacement surgery . Worst experience ever she passed away 3 months after surgery. Dr Gibson is very arrogant and was not very good with my mother

Feb 05 2020

Review for Dr. Gibson

I researched all the doctors in the area and chose Dr. Mlynarek to replace my shoulder based on his training, experience and bedside manner. I had an unbelievable experience and outstanding outcome. I couldn't be happier!

Becky B. Feb 02 2020

Review for Dr. Mlynarek

Patti Ratliff Feb 02 2020

Review for Dr. Thawani

He's a 5 star doctor who has a fabulous knowledge of his profession. Makes you feel comfortable before and while doing the procedure.

Karen White-Twiggin Ypsilanti, MI - Jan 30 2020

Review for Dr. Bojrab

Dr. Tewari and his staff are on the A list of medical professionals. I was referred by my eye doctor at ll am on monday and seen at 1:30 pm of the same day..explanation of my retinal issue and 30 day follow up appointment. Peace of mind during a difficult situation...priceless.

Courtney Nicholson Jan 26 2020

Review for Dr. Tewari

Dr. B took time to explain and even demonstrate with me about my back condition. He ordered an MRI to determine and provide further information regarding future decisions and treatment.

Jan 24 2020

Review for Dr. Bojrab

Dr. Andersen did not answer any of my questions. He was over 20 minutes late for my appointment and I spent 5 minutes being "examined" by him. To say I am dissatisfied is an understatement!! I have never been treated so rudely!

Jan 23 2020

Review for Dr. Anderson

Dr. Chrissos seems to really care about his patients. I am very happy with his demeanor, professionalism and bed-side manner.

Jan 23 2020

Review for Dr. Chrissos

Been a patient for a few years. Doc and the staff are wonderful. Was there just today.

Jeff S Jan 18 2020

Review for Dr. Bojrab

My experience with Dr. Brodkey was worthless regarding my needs.

Jan 16 2020

Review for Dr. Brodkey

Yvonne Jan 08 2020

Review for Dr. Amarnath

Dr. Mlynarek fixed my knee after my ACL graft tore while playing basketball. I wish I would have had him do my first surgery! The office and staff are great and I'm back to playing ball with no pain!

Mike W. Jan 05 2020

Review for Dr. Mlynarek

Dr Thomas has repaired my lumbar spine and cervical herniations. He is a great surgeon and I highly recommend him.

Kriss Carter Jan 02 2020

Review for Dr. Thomas

Theresa Eiguren Dec 27 2019

Review for Dr. Davies

Dr. Bojrab is always very pleasant and caring doctor. I have recommended him to my friends. I will continue to be a patient. The staff is wonderful as well.

Dec 21 2019

Review for Dr. Bojrab

Dec 18 2019

Review for Dr. Mlynarek

Dr. Vallance and NP Chris are excellent clinicians, thorough, kind, and highly competent. Best practice for Rheumatology from Northern Michigan to the Ohio border on the north and east side of the state - maybe in the whole state but I’m not familiar with Lansing or Grand Rapids options.

Nancy P.in Saginaw, MI - Dec 15 2019

Review for Dr. Vallance

Sarah West Dec 13 2019

Review for Dr. Mlynarek

Staff is excellent! Everyone is always pleasant and more than willing to answer questions you might have. Dr Bojrab has a wonderful bedside manner. Very caring and gentle. The expertise that he has in his field is outstanding.

Linda L Kopka Dec 11 2019

Review for Dr. Bojrab

Dec 10 2019

Review for Dr. Ganger

Hannah Dec 09 2019

Review for Dr. Pinto

Dec 07 2019

Review for Dr. Brodkey

This was a consult about medication. Dr. Chatas took his time to discuss my concerns.

Dec 05 2019

Review for Dr. Chatas

Dec 04 2019

Review for Dr. Gordon Spratt

Nov 26 2019

Review for Dr. Falahee

Nov 24 2019

Review for Dr. Amarnath

WORST experience with a doctor. Does NOT answer questions, is always running late, and office staff is extremely rude. I would not send my dog here, let alone someone in need of psychological help. The doctor and staff should be ashamed of the way they conduct business.

Drew Nov 20 2019

Review for Dr. Mansour

Dr. Tewari is a specialized surgeon that has demonstrated great skill and expertise. He restored my eyesight after I experienced a detached retina with several tears. He was kind and patient, and answered all of my questions. I was so lucky to be referred to Dr. Tewari and I highly recommend him!

Nov 19 2019

Review for Dr. Tewari

I was impressed with Dr Loganathans approach to my issues. Straight forward, very confident, i could ask any questions and he had answers.

Bryon Nov 12 2019

Review for Dr. Loganathan

T Meeks Nov 11 2019

Review for Dr. Davies

Dr. Chatas and the staff are always friendly and caring to me when I am there. I feel that I am the most important person when talking to him and them.

June W. Nov 09 2019

Review for Dr. Chatas

Nov 09 2019

Review for Dr. Gibson

I had hernia surgery excellent care from start to finish I highly recommend.

Nov 07 2019

Review for Dr. Davies

Always a pleasure.

Nov 06 2019

Review for Dr. Bojrab

He asked questions listen to my answers. Explained what he was going to do.

Nov 02 2019

Review for Dr. Bojrab

A clown in a surgical profession. He only cares about how may people he can process. Serious lack of attention to detail and awful lack of communication after surgery. STAY AWAY FROM HIM!

Oct 26 2019

Review for Dr. Loganathan

Dr. Pinto repaired my right rotator cuff in 2013, and the left one in June 2019. Both surgeries went well, and the follow-up appointments for the most part were handled on-time. I would definitely recommend Dr. Pinto.

CB, Chelsea Oct 15 2019

Review for Dr. Pinto

He did my L1 and 2 fusion in 1989 after a plane accident. This doctor doesn’t come any better. He was the best and I have referred at least 20 plus people to him , all with good results. Now I’m back in need of nerve burning

Ron Cooperin Fowlerville, MI - Oct 13 2019

Review for Dr. Falahee

Dr Seel is very professional and explains everything to you in an easy to understand and informative manner

Laura Oct 13 2019

Review for Dr. Seel

Informative

gene fogel Oct 12 2019

Review for Dr. Bojrab

I remember you saying, “ my job isn’t done, until you are satisfied” Happy to know that you are still practicing at St Joe. Dolores Hutchinson

Dolores Hutchinsonin Tucson, AZ - Oct 06 2019

Review for Dr. Izenberg

Very knowledgeable and approachable.

Oct 03 2019

Review for Dr. Seel

I really like Dr. Bojrab. He is super nice . Only negative thing is one of the old lady with short hair works there has bad attitude.

Oct 02 2019

Review for Dr. Bojrab

We were very pleased with the outcome of the kidney stone surgery. Dr Gimenez made sure we understood all aspects of the surgery and recovery. We highly recommend her.

Sep 26 2019

Review for Dr. Gimenez

Dr. Bojrab is kind, compassionate and I have had amazing results over the last three years. He LISTENS, and I know I am "heard".

JBD Sep 25 2019

Review for Dr. Bojrab

DOE SCHUBERT Sep 20 2019

Review for Dr. Sherick

Great doctor! I've had catching and locking in my hips for 3 years and no one diagnosed my problem until I met Dr. Mlynarek. Turns out I had bad FAI and a labral tear. He scoped my hip and now I'm back to playing basketball with no pain!

Jim K Sep 20 2019

Review for Dr. Mlynarek

Carole Brooks Sep 17 2019

Review for Dr. Thawani

I love him! He listens to his patients and cares deeply about their comfort. He tries to make patients as pain free as possible.

Sep 13 2019

Review for Dr. Bojrab

Epidural injection

Monica yeum Sep 10 2019

Review for Dr. Bojrab

She was thorough and took time to explain. She appeared to be very concerned about my numbers. I like how she communicates through email. I'm not close and that is convenient for me. I don't know about the other Drs in this practice, but I really like Dr Amernath!

Sep 06 2019

Review for Dr. Amarnath

She was very thorough, answered all of my questions, good plan going forward.

Sep 05 2019

Review for Dr. Saberi

Dr Bojrab is both personable and very skilled. He has treated my SI joint pain successfully with nerve ablations after Injections no longer worked. Thrilled to be nearly pain free!

Sally Harding Sep 04 2019

Review for Dr. Bojrab

We discussed an up coming surgery. He answered all my questions and some I hadn't thought of asking.

Sep 04 2019

Review for Dr. Bojrab

Sep 02 2019

Review for Dr. Bloch

good for many years (9) then mixed as dialysis possibility approached

Aug 25 2019

Review for Dr. Berkowitz

Doctor seel ....great Did na few minutes what the VA con do in years the best I'll be going back to him!

David Mills Aug 24 2019

Review for Dr. Seel

Doctor Bojrab listens to my concerns and answers questions. He has helped me immensely with managing my painful lower back and other spinal issues. He is compassionate and skillful.

Marjorie Meinzingerin Canton, MI - Aug 23 2019

Review for Dr. Bojrab

Location

St. Joseph Mercy Ann Arbor

5301 McAuley Dr, Ypsilanti, MI 48197