Saint Joseph Mercy Oakland

74%

Patients that would definitely recommend
4% higher than the national average


Saint Joseph Mercy Oakland is a medical facility located in Pontiac, MI. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Coronary Intervention Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020, 2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Saint Joseph Mercy Oakland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Saint Joseph Mercy Oakland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

To put it simply, he was a wonderful doctor. I had a very complicated 12 hour surgery but felt completely at ease. I recovered quickly and feel so much better. I recommend him highly.

Aug 06 2020

Review for Dr. Ritter

Very respectful and professional.

Howard LASSER MD Aug 04 2020

Review for Dr. Lininger

Aug 03 2020

Review for Dr. Mersol-Barg

I want to thank Dr. Williamson for taking my call twice on a Saturday.

Mrs. Schulze Aug 03 2020

Review for Dr. Williamson

Dr. Lininger takes the time to listen to your issues and stands ready to do something about it. I'm grateful for him and his wisdom in treating his patients.

S. Polando Aug 02 2020

Review for Dr. Lininger

Fantastic provider and staff

Jul 31 2020

Review for Dr. Lininger

Jul 27 2020

Review for Dr. Kassab

Visited Dr. Eric Succar for a second opinion on a potential surgery, he was very helpful and the procedure was a success!

Jul 26 2020

Review for Dr. Succar

Jul 25 2020

Review for Dr. Patel

Dr. Lininger is very professional and courteous.

Melvin Shelton Jul 25 2020

Review for Dr. Lininger

Dr. Kassab is friendly, clear, and efficient. On my first visit, she helped me with three different foot problems, and I was very happy with the results of her work. Her office staff is likewise excellent. Her new office location on Monroe St. in Dearborn is convenient and has good parking.

Ted Ladewski Jul 24 2020

Review for Dr. Kassab

I have nothing but good feelings after being at Dr/ Shermetaro's office. He listens, he offers solutions, and I have no problems getting an appointment. I visit him for his knowledge, not for his staff, who are very efficient.

Jul 21 2020

Review for Dr. Shermetaro

Greg Gosik Jul 20 2020

Review for Dr. Kassab

Dr. K has always been great to me. She has to perform a LEEP procedure to remove precancerous cells, luckily caught early, and did an amazing job. I recommend her to all of my ladies.

Jul 17 2020

Review for Dr. Kondratenko

Great as he always listens and works with you to figure out what is working treatment wise and tweak if need be.

Jeannine Jul 17 2020

Review for Dr. Lininger

Kay Kirk Jul 15 2020

Review for Dr. Bagos

Eleanor P Jul 10 2020

Review for Dr. Emmer

Absolutely LOVE Dr. Joslin. I have seen many doctors over the years and she is by far the most caring, compassionate, non-judgmental physician I have seen personally or professionally. I never feel rushed and she is always so thorough.

Karen Jul 09 2020

Review for Dr. Joslin

The staff is amazing and always making us laugh. We never wait for long to be seen, and the front staff is very accommodating. Plus the ladies in the back are the only one's who have never had to poke me more than once for my IV.

Pearl Jul 08 2020

Review for Dr. Shah

Jul 07 2020

Review for Dr. Nida

Dr. Madhavan treated my daughter in the hospital and was absolutely wonderful. He was very attentive to our concerns .

Rich Z Jul 07 2020

Review for Dr. Madhavan

Rodger Jul 07 2020

Review for Dr. Ward

Sandra V Jul 03 2020

Review for Dr. Anderson

Paula Jul 02 2020

Review for Dr. Karaca

She is an amazing doctor, very caring and always available to answer questions and give support. I highly recommend her

Jul 01 2020

Review for Dr. Ternes

Dr Lininger is very caring and listen to all my concerns. I would highly recommend him for treatment and management of pain.

Jul 01 2020

Review for Dr. Lininger

Dr. Alosh did my hip replacement and I was back to my full workout, pain free, after four weeks. If you are looking for a highly skilled surgeon who utilizes the most up to date procedures, takes his time to listen to your concerns, and is compassionate, look no further.

Dawn Perreca Jul 01 2020

Review for Dr. Alosh

Extremely satisfied patient Jun 29 2020

Review for Dr. McDevitt

After you figure out virtual everything is good

Tina Peters Jun 27 2020

Review for Dr. Lininger

Jun 25 2020

Review for Dr. Rapp

Blessed and forever great-full Jun 25 2020

Review for Dr. Knoll

Jun 25 2020

Review for Dr. Mersol-Barg

Dr. Gorz takes great personal concern in his patients. Extremely knowledgeable and patient.

Jim Lauricella Jun 25 2020

Review for Dr. Gorz

Carrolann Paradise Jun 24 2020

Review for Dr. Ritter

Heidi Jun 24 2020

Review for Dr. Brenner

Dr Kohen explains everything in a way that helps you understand your issue. His staff is very organized. The entire office is friendly and goes out of their way to assist. Dr Kohen is amazing and has been a godsend for me.

Jun 23 2020

Review for Dr. Kohen

She’s an amazing doctor. I struggled for so long, changed my pulmonary care to her and she got me back to feeling healthy again. Sweet, kind and caring doctor.

Jun 21 2020

Review for Dr. Ternes

Absolutely horrible. Worst hygiene EVER. Newborn son had a visit and I left in tears. He checked his privates like normal but then took his same, UNGLOVED, hand to begin to examine his gums. Please do not go here.

Jessica Jun 20 2020

Review for Dr. Stachecki

Dr. Lininger is a very caring doctor. I’m going through a very difficult time right now and he’s more than willing to listen and help you through it.

Kathy Krezenski Jun 19 2020

Review for Dr. Lininger

Karen Karibian Gilboe Jun 19 2020

Review for Dr. Kohen

Jun 19 2020

Review for Dr. Farhat

Jun 18 2020

Review for Dr. Kondratenko

C. Kudla Jun 18 2020

Review for Dr. McCarthy

Had Decompression Surgery for Chiari. She was the second surgeon to do it. She is amazing!!!!!

K Ford Jun 18 2020

Review for Dr. Gilmer-Hill

Jun 18 2020

Review for Dr. Quinn

Jun 18 2020

Review for Dr. Ferguson

Nina Jun 18 2020

Review for Dr. Baluch

She always looks up on her phone what my symptoms are and what medications would be best, which doesn't make her seem very knowledgeable. Always has residents following her so the appointment is much longer than it needs to be, and the wait times aren't great.

Jun 17 2020

Review for Dr. Razook

Sharon McGinnis Jun 17 2020

Review for Dr. Kohen

Dr. Karmo was great. I was able to avoid surgery and solve my issue.

Darron Jun 17 2020

Review for Dr. Karmo

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Jun 16 2020

Review for Dr. Ward

Great Dr. I see him for my old knee's. I get Gel-One shots in both knee's 2 times a year. Zero pain getting the shots also takes his time with you & listens to you. I drive an hour 1 way to see him well worth it.

Gpod Jun 16 2020

Review for Dr. Ward

Jun 15 2020

Review for Dr. Anderson

Trina Jun 15 2020

Review for Dr. Okka

Dr. Savliwala is exceptional in every way. He spends time with you and genuinely works with you to help your asthma and allergies. He's kind and very helpful. He's wonderful!

Katalin B. Miklos Jun 15 2020

Review for Dr. Savliwala

Love her. About 20 years and since we've moved we drive 20 miles each way. It's worth the drive. Good doctors are hard to find.

Pat DiDomizio Jun 12 2020

Review for Dr. Ahmad

A great doc. and staff. Professional and kind to the person. I look forward to the appointments because of the way I've been treated for the last 8 years.

David F Jun 11 2020

Review for Dr. Steinman

Jun 11 2020

Review for Dr. Sills

Easy to appoint, friendly office staff and very attentive doctor. Spent as much time as I needed explaining test results, my injury, treatment options, next steps, etc. Would definitely recommend to others in need of a good ortho.

Mike Marvin - Oakland County, MI Jun 11 2020

Review for Dr. Ciarlone

Doctor Ward is very good knows his stuff. No doubt Blessed by the Holy Spirit. Very good visit. Good Support staff...

J. R. Wiechec Jun 10 2020

Review for Dr. Ward

Awesome as always

Martin Lavin Jun 09 2020

Review for Dr. Lininger

Jun 09 2020

Review for Dr. Buatti

Doctor does NOT read black box warnings on medication per FDA and overdoses Patients with unnecessary drugs

Jun 06 2020

Review for Dr. Shah

Dr. Gastman has been taking care of me and my healthcare needs for about 10 years. He is honest and looks at my complete health when I see him.

Ruth Jun 05 2020

Review for Dr. Gastman

Ell Jun 04 2020

Review for Dr. Knoll

Dr Caren is one of the most compassionate doctors I have ever meet. Listens to all your concerns and offers several options for help. I started going to see her 5 years ago, and now the whole family see her.

Kim B Jun 04 2020

Review for Dr. Caren

My son had a telemedicine appointment with Dr. Buatti and it was great. Very professional, thorough and spent time with us on the call to make sure all our questions were answered.

Jun 04 2020

Review for Dr. Buatti

Everything went Smooooth

Michael Conway Jun 04 2020

Review for Dr. Buatti

The best doctor anywhere??

Jun 03 2020

Review for Dr. Blase

Michelle C. May 31 2020

Review for Dr. Buatti

He is Great! Takes his time! Is up to date on the latest technology! The Best!!

Emma May 30 2020

Review for Dr. Buatti

During the height of the covid-19 pandemic (April 1, 2020), Dr. Ritter performed an emergency ACDF. He clearly explained why the surgery was needed and what to expect. His office staff are excellent and he returns phone calls :)

Donna Woosley May 30 2020

Review for Dr. Ritter

Rebecca Smoker May 29 2020

Review for Dr. Stamatin

Always get excellent care and staff is very good.

May 28 2020

Review for Dr. Buatti

Dr Buatti and his staff are always pleasant and professional. Would highly recommend him for Mohs surgery.

May 28 2020

Review for Dr. Buatti

Dr. Patel is very knowledgeable and competent. He has been my primary care physician For over 30 years. I would highly recommend him. He’s the best.

Dennis Wright May 27 2020

Review for Dr. Patel

Intelligent and personal

May 27 2020

Review for Dr. Buatti

My sons doctor since he was a newborn and my doctor now. I absolutely adore her. So compassionate, thorough and truly takes her time with you. The waiting times can be frustrating but she is totally worth it!

Daniele May 27 2020

Review for Dr. Caren

Kellie Holcomb May 25 2020

Review for Dr. Setty

Everyone was very professional , friendly, and courteous.

May 24 2020

Review for Dr. Buatti

So happy my primary care sent me to Dr Alosh for my knee replacement

S Gupta May 22 2020

Review for Dr. Alosh

Very compassionate and listen to what you have to say

Greg T. May 22 2020

Review for Dr. Lininger

Rush visits, careless doctor, pushes tests

May 22 2020

Review for Dr. Bazger

Dr. Lininger is an exceptional physician. He always educates about my health. He educates and involves me in understanding my adherence to his treatment plan. I follow exactly what he advises me to do.

Sheri Richards May 21 2020

Review for Dr. Lininger

Tel visit

Bill brown May 21 2020

Review for Dr. Lininger

I went for a second opinion and he never examined me, and said nothings wrong with you. Not pleasant at all run when you hear his name. I had to put a star to post this info, but he needs not to see patients anymore customer service is horrible

May 21 2020

Review for Dr. Singer

Highly recommend Dr. Bugatti. Very thorough and takes his time to explain and answer questions.

Pam catallo May 21 2020

Review for Dr. Buatti

Sierra May 20 2020

Review for Dr. Buatti

It was great meeting Autumn today. She was very kind to my daughter, Along with being informative and thorough. Even in these unusual times, I felt safe at their office.

Kristen Miller May 19 2020

Review for Dr. Buatti

Reassuring and helpful after a difficult month

May 19 2020

Review for Dr. Lininger

My PCP referred me to Dr.Buatti about 5 years ago. I’ve always felt valued as my skin care needs were met. He is a keeper!

May 19 2020

Review for Dr. Buatti

Surgery today went very well. From the moment I walked in until the time I left I felt very safe.

May 16 2020

Review for Dr. Buatti

Patient, kind and knowledgeable

May 15 2020

Review for Dr. Dlewati

Dr. B was offering Covid 19 antibody tests in his office and my wife and I took advantage of this service. Scheduled easy, performed quick and very happy with the visit.

Keith West May 15 2020

Review for Dr. Buatti

Great doctor very friendly very professional learned a lot from the session about my disorder and looking forward to my next visit

O.Williams May 15 2020

Review for Dr. Allen

May 14 2020

Review for Dr. Anderson

Location

Saint Joseph Mercy Oakland

44405 Woodward Ave, Pontiac, MI 48341

Frequently Asked Questions

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