Saint Joseph Mercy Oakland

73%

Patients that would definitely recommend
3% higher than the national average


Saint Joseph Mercy Oakland is a medical facility located in Pontiac, MI. This hospital has been recognized for Patient Safety Excellence Award™, Coronary Intervention Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2021)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Pulmonary Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Coronary Intervention Award™ (2020, 2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Cardiac Care Award™ (2019)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Saint Joseph Mercy Oakland

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Saint Joseph Mercy Oakland

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

i had to get a plate and screws in my clavicle. it was my first surgery and i was very nervous but i shouldnt of been it was a quick surgery and i recovered fast

Liam M. Jul 30 2021

Review for Dr. Yousif

Quick service right on the time of my appointment.

Jul 29 2021

Review for Dr. Aronov

Excellent bedside manner and knowledge. Made this an easy process

Lisa C. Jul 28 2021

Review for Dr. Yousif

He is a magician

John B. Jul 28 2021

Review for Dr. Yousif

Dr Lofman is a fantastic surgeon and gentleman he’s a perfectionist and cares he knows what he’s doing I’m very happy about my decision I could not be happier. My DDD breast reduction is absolutely fantastic I’m a B cup don't even need a bra!! He’s a artist!!!

Laura Jul 28 2021

Review for Dr. Lofman

Location

Saint Joseph Mercy Oakland

44405 Woodward Ave, Pontiac, MI 48341

Frequently Asked Questions

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