Pontiac General Hospital

57%

Patients that would definitely recommend
13% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

7 ratings were as expected

Learn more about patient safety ratings

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

57%

Would definitely recommend
13% lower than the national average

Pontiac General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Pontiac General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Pontiac General Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Providers

2021 Monroe St Ste 301 Dearborn, MI 48124undefined mi
461 W Huron St Fl 7 Pontiac, MI 48341undefined mi
44200 Woodward Ave Ste 109 Pontiac, MI 48341undefined mi
9229 Highland Rd White Lake, MI 48386undefined mi
4515 Highland Rd Waterford, MI 48328undefined mi
Dr. Richard Benian, DDSOral & Maxillofacial Surgery
Dr. Richard Benian, DDS
11525 Highland Rd Ste 11 Hartland, MI 48353undefined mi
Dr. Donald Bradley, MDObstetrics & Gynecology
Dr. Donald Bradley, MD
100 Michigan St NE Grand Rapids, MI 49503undefined mi
Dr. Thomas Butts, DDSOral & Maxillofacial Surgery
Dr. Thomas Butts, DDS
9880 E Grand River Ave Ste 150 Brighton, MI 48116undefined mi
5790 S Main St Clarkston, MI 48346undefined mi
4256 Orchard Lake Rd West Bloomfield, MI 48323undefined mi
Dr. Usama Gabr, MDPhysical Medicine & Rehabilitation
Dr. Usama Gabr, MD
113 Blarney Dr Columbia, SC 29223undefined mi
3072 Woodcreek Way Bloomfield Hills, MI 48304undefined mi
2111 Orchard Lake Rd Sylvan Lake, MI 48320undefined mi
Dr. Sam Hakki, MDOrthopedic Surgery
Dr. Sam Hakki, MD
28037 Dequindre Rd Madison Heights, MI 48071undefined mi
12150 30 Mile Rd Ste 201 Washington Township, MI 48095undefined mi
461 W Huron St Ste 107 Pontiac, MI 48341undefined mi
Dr. William Hill, MDObstetrics & Gynecology
Dr. William Hill, MD
35 S Johnson St Ste 2E Pontiac, MI 48341undefined mi
3290 W Big Beaver Rd Ste 150 Troy, MI 48084undefined mi
18181 Oakwood Blvd Dearborn, MI 48124undefined mi
David Judd, PMHNPNursing (Nurse Practitioner)
David Judd, PMHNP
5600 W Maple Rd Ste B206 West Bloomfield, MI 48322undefined mi
601 ELMWOOD AVE Rochester, NY 14642undefined mi
6200 Chase Rd Dearborn, MI 48126undefined mi
Dr. Satish Khaneja, MBInternal Medicine
Dr. Satish Khaneja, MB
2045 Wabeek Hill Ct Bloomfield Hills, MI 48302undefined mi
Dr. William Kole, MDInterventional Pain Medicine
Dr. William Kole, MD
43401 Schoenherr Rd Sterling Heights, MI 48313undefined mi

Location

Pontiac General Hospital

461 W Huron St, Pontiac, MI 48341