Charlton Memorial Hospital

70%

Patients that would definitely recommend

Equal to the national average

Charlton Memorial Hospital is a medical facility located in Fall River, MA. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

Worse than Expected

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

4% lower than the national average

70%

Would definitely recommend

Equal to the national average

Charlton Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%52%

Charlton Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr. Patrick's office is efficient and friendly. Punctual. Dr. Patrick is empathetic, an excellent listener, and extremely knowledgeable. She treats the whole person as person, and is attentive, and compassionate.I now know why she came so highly recommended when I was asking around for...

Lisa Gulino Mar 15 2024

Review for Dr. Patrick

Dr. Carter listened to me and was able to diagnose my symptoms as those of abdominal migraines. This helped tremendously in my treatment and further maintenance of my health.

Judi S Mar 14 2024

Review for Dr. Carter

I cannot say enough about Dr. Urits and his scheduler Lucy. Lucy is ALWAYS pleasant and kind and works with me to schedule an appointment that works for me.Dr. Urits has helped me deal with my chronic back pain. The injections have helped and have made my pain easier to deal with.Thanks to both of...

Mar 13 2024

Review for Dr. Urits

dr Keith operated on my husband for liver cancer performing a technically difficult liver resection. All went perfectly. He came out to the waiting room to find me immediately after the surgery to sit with me and tell me how everything went. I could not have asked for a more skilled,...

Mar 12 2024

Review for Dr. Baldwin

In my 74 years, I have not had a better NEW PATIENT VISIT: Dr. Souza was punctual, attentive, empathetic, honest, thorough and patient. I look forward to having her as my PCP.

JoanneR Mar 10 2024

Review for Dr. Souza

Location

Charlton Memorial Hospital

363 Highland Ave, Fall River MA 02720

CallDirections

(508) 679-3131

Frequently Asked Questions

Where is Charlton Memorial Hospital located?

Charlton Memorial Hospital is located at 363 Highland Ave, Fall River, MA 02720. Find other locations and directions on Healthgrades.

Has Charlton Memorial Hospital won any recent awards from Healthgrades?

Yes, Charlton Memorial Hospital has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Charlton Memorial Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Charlton Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Charlton Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Charlton Memorial Hospital profile..

How does Charlton Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

363 Highland Ave

Fall River, MA 02720

Directions

(508) 679-3131