North Shore Medical Center

72%

Patients that would definitely recommend
2% higher than the national average


North Shore Medical Center is a medical facility located in Salem, MA. This hospital has been recognized for Patient Safety Excellence Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Cardiac Care Award™ (2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

72%

Would definitely recommend
2% higher than the national average

North Shore Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

North Shore Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%48%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Jul 31 2020

Review for Dr. Donahue

He has help me make significant progress. Untill my tramatic work related INJURY. But there he was again the try to get things back on track. Even though it set me back 10 steps. Dr. Elswit is the BEST!

Nathan Paonessa Jul 31 2020

Review for Dr. Elswit

William Jul 31 2020

Review for Dr. August

Arlin Jul 29 2020

Review for Dr. Gaddipati

Dr Townes has always been straight forward and glad to have her as my primary care doctor

Bill Jul 23 2020

Review for Dr. Townes

C. Haskins Jul 21 2020

Review for Dr. Tabrizi

Jay Luther is an absolutely incredible doctor. I’ll never forget how empathetic and willing to listen he was. You don’t get this from a lot of doctors. Thank you for doing everything you could to help my family. Idk about the residents he has to work with, but him himself, an honourable man

Jul 20 2020

Review for Dr. Luther

It was very good very informative

Jul 17 2020

Review for Dr. Perryman

Dr.Perryman listens well. He explains clearly. He’s smart, mentally and emotionally.His skills as a surgeon are remarkable. His post-op care has been absolutely spectacular.

Fran Marshall Jul 17 2020

Review for Dr. Perryman

Outstanding

B Anderson Jul 17 2020

Review for Dr. Perryman

I highly recommend Dr. Archibald. He was concise, professional & answered all of my questions re knee pain, best way to care for it now and in the future.

Florence M. Corea Jul 17 2020

Review for Dr. Archibald

Thank you Dr. Tamar Lipof. I am doing wonderful after the Surgery, you did save my Life. And, I just can't Thank you enough Dr. T. Lipof. My Best to you and your Stuff. Be Safe and stay Safe.

Ziggy Wolicki Jul 16 2020

Review for Dr. Lipof

Beth Jul 14 2020

Review for Dr. Fokum

Bill P. Jul 14 2020

Review for Dr. Mulder

Dr. Kleykamp took care of the issue. I had, was very thorough and did not rush me.

Jul 02 2020

Review for Dr. Kleykamp

Very thorough doctor. She listens very well and then reacts.

Jun 26 2020

Review for Dr. Tabrizi

Excellent. Dr. Archibald is an excellent orthopedic surgeon . He really cares about this patients and always is available for any issues. I can't say enough about him!!

Anne Jun 25 2020

Review for Dr. Archibald

My experiences with Dr. LaSpina have been perfect in every way!

Jack Smith Jun 25 2020

Review for Dr. LaSpina

Jun 24 2020

Review for Dr. Natapov

My first visit was completed quickly and was very professional. I am going to have a second visit tomorrow and I will advise you how it goes.

Jun 23 2020

Review for Dr. Murzic

I had Dr Spartos for five years. He was a wonderful Dr He retired in December 2019 . This website needs to be updated.

Jun 23 2020

Review for Dr. Spartos

The epitome of trust when making difficult decisions.

Patricia King, PhD Jun 23 2020

Review for Dr. Goodson

I will absolutely recommend Dr. Gopal to anyone with an injury. He listens and cares what the patient has to say.

Jun 23 2020

Review for Dr. Gopal

Dr Florie was friendly and very professional. She pinpointed exactly where and why I was experiencing the pain in my leg.

Jun 23 2020

Review for Dr. Florie

Juli Jun 23 2020

Review for Dr. Cooper

I have been a patient of Dr DeFelippo for 12 years, I have found him through and caring. My PSA is always elevated, I went on a special study for SGC and had 4 biopsy over a 3 year period. The nurse that participated in the study told my of the 20 doctors that she worked with he was the best.

Peter T Zaccone Jun 19 2020

Review for Dr. DeFelippo

Val Jun 19 2020

Review for Dr. Gross

Nepomuceno Jerry Jun 18 2020

Review for Dr. Heher

Saw him for several years on a regular basis for therapy early in his career. Insightful. Gave me healthy tools to successfully manage my life which have lasted me many years. Got me to stop self defeating patterns. Appreciate my years of therapy and wish I could thank him personally.

Susan Jun 18 2020

Review for Dr. Elswit

T.P. Jun 18 2020

Review for Dr. Minor

I find dr.welinsky very caring and attentive

m.pestana Jun 17 2020

Review for Dr. Welinsky

He is an absolute superstar; period.

Jun 17 2020

Review for Dr. Dahl

Jun 16 2020

Review for Dr. Walendziewicz

Lack of bedside manner and doesn’t listen to patient.

Jun 16 2020

Review for Dr. Bensaci

Dr. Nath's physicians assistant questioned me about my symptoms, but Dr. Nath spent only about eight minutes with me. There was no time for real discussion with Dr. Nath.

Jun 16 2020

Review for Dr. Nath

Anonymous Jun 15 2020

Review for Dr. Tanguay

Dr. Cummins took time with me, checked the area involved, told me both pros. And cons. Did the in office removal, she asked what questions I had, she answered all of them. Did the procedure and was happy several days later no cancer!

Snowlady Jun 14 2020

Review for Dr. Cummins

You need to think about going to this man for medical advice. He does not diagnose until terminal and then refuses to answers questions about cancer that he then diagnoses. You will walk away with no answers and in tears.

Jun 13 2020

Review for Dr. Gomery

Jennifer D Jun 10 2020

Review for Dr. Shafer

Wonderful!

Carol McSweeney Jun 09 2020

Review for Dr. Caros

Fue muy buena tremendo médico muy bueno me encanta su amabilidad con sus pacientes

Petronila García Jun 08 2020

Review for Dr. Rancier

Brenda Jun 07 2020

Review for Dr. Bolster

Jun 07 2020

Review for Dr. Tabrizi

Dr Dixit, my experience with him is: a great doctor, very caring, takes time to listen and do a thorough exam. If need be order tests and referrals.

Kenneth Bloomfield Jun 06 2020

Review for Dr. Dixit

Isaac Jun 06 2020

Review for Dr. Glavas

A. Michelle Wilson Jun 05 2020

Review for Dr. Cooper

Doctor Cooper and his staff have always been courteous, efficient, and caring. This visit was no different. He and his entire team make me feel like part of the family, and the care is always outstanding and very patient focused.

CB Jun 04 2020

Review for Dr. Cooper

Kate Jun 03 2020

Review for Dr. Sidman

Over several visits with Doctor Pourati, he has proven to be a very caring physician, listens to his patients well, explains his thoughts about a patient’s condition clearly, and is a fine gentleman’s well.

Jun 02 2020

Review for Dr. Pourati

AngryHusband May 28 2020

Review for Dr. Hartfelder

Great

May 28 2020

Review for Dr. Boyd

Iuliana D. May 28 2020

Review for Dr. Doran

Katie Lou May 28 2020

Review for Dr. Oettinger

Susan Finnegan May 19 2020

Review for Dr. Cooper

Lila Anderson May 19 2020

Review for Dr. Tabrizi

Jim May 19 2020

Review for Dr. Wages

Yakov Presayzen May 18 2020

Review for Dr. Shore-Schein

exceptional Doctor , great personality , highly recommend Dr. Simpson

James Michael Canty May 17 2020

Review for Dr. Simpson

May 17 2020

Review for Dr. Siegel

Dr. Amick is an amazing doctor and is so knowledgable and kind. I have suffered from Migraines for decades and with her help I had relief. I highly recommend her!

Carol Dunn May 14 2020

Review for Dr. Amick

Dr Peterson is an Amazing Orthopedic Surgeon ..... He gave me back my quality of life after living with hip pain and walking with a limp for far too long. He truly cares about his patients. Thank You Again Dr Peterson! Trina Evans ~~~~

Trina Evans May 13 2020

Review for Dr. Peterson

Suzanne May 13 2020

Review for Dr. Collier

I think Dr. Brady is an excellent Pulmonary specialist.. I jus started seein him last yr. I have severe Asthma and he's treatin very extremely well !! Thank u so much Dr. Brady !!

Tracy Bridget Lussier May 12 2020

Review for Dr. Joyce-Brady

Excellent and thourly medically completed satisfactually!

michael anthony luongo May 09 2020

Review for Dr. Boucher

She doesn’t have any knowledge, she has to go back to college and study again. For the duration of 5 years I was her patient till I found another professional doctor who was very helpful. Don’t waist your time. She doesn’t care about her patients.

May 06 2020

Review for Dr. Weil

May 02 2020

Review for Dr. Kingston

ETD Apr 29 2020

Review for Dr. Burdge

Evelin C. Apr 28 2020

Review for Dr. Halsted

Telemedicine visit I had with Dr. Gross was terrific!! I woke up with a puffy eyelid and was really worried. Dr Gross spent lots of time with me on this visit and I got the help I needed. Once I clicked on the link that was sent to me, the visit started right away. So easy.

Ray Apr 28 2020

Review for Dr. Gross

Great. He even called me in Fl when I had an afib issue. Very concerned Suze

Susan Apr 28 2020

Review for Dr. Forgione

He is great.

Shoeleh Kamalian Apr 25 2020

Review for Dr. Ross

I’ve had her for 3 yrs for both dysautonomia, autoimmune, and cardio issues. She is delightfully thorough and cuts through to get things done. Handles multiple issues easily. Non-judgmental and way cool.

Apr 22 2020

Review for Dr. Gracin

The WORST Apr 21 2020

Review for Dr. Wages

The best of the best. She is kind, listens and partners with you for best solutions.

Apr 18 2020

Review for Dr. DeLuca

Apr 17 2020

Review for Dr. Ayers

Excellent! Very through, and pleasant.

Bill Mailman Apr 17 2020

Review for Dr. Tabrizi

Dr. MacLean is amazing. You can tell that he cares and he is very knowledgable. He has superb bedside manner and I trust him 100%. I highly recommend him.

Apr 15 2020

Review for Dr. MacLean

S Actor Apr 14 2020

Review for Dr. Ehrlich

Great Doctor! Apr 14 2020

Review for Dr. Kingston

John Olshinski Apr 10 2020

Review for Dr. McGovern

She's a Wonderful doctor who actually listens to you.

Apr 10 2020

Review for Dr. Oettinger

I agree with all the bad reviews (1 star). He has no patience and is arrogant. After my surgery, the PA took out the stitches and bandaged me up and then I saw Prokopis for less than 5 minutes. He never saw how my hand was healing.

Joe DelGuidice Apr 08 2020

Review for Dr. Prokopis

I had a great appointment, everyone is wonderful and very professional.

Apr 03 2020

Review for Dr. Tabrizi

Terrific doctor! He is conscientious, very knowledgeable and takes the time to listen to his patients. Most of all, he has a down to earth attitude that inspires trust. You could not do better!

Apr 01 2020

Review for Dr. Boss

Very UNORGANIZED place, phones are never answered.

Mar 25 2020

Review for Dr. Harte

Dangerous dermatologist. They burned my skin with laser not once but twice. I was scared for life. I urge you NOT to use this doctor. Plus, they are very unprofessional. Do not put your skin at risk with this negligent office.

Mar 25 2020

Review for Dr. Goldberg

Mar 23 2020

Review for Dr. Goldstein

Dr. Gibbons has been my Primary Care Doctor since 1995. She is warm, sympathetic, respectful, and helpful. She gives good advice, and appropriate referrals when needed. It is rare that I have to wait more than a few minutes for my appointment. She is a gem.

CM Mar 13 2020

Review for Dr. Gibbons

Dr. Maier has always been responsive, respectful, and attentive. She has listened to my concerns and followed up when necessary. Her support staff and the office staff in the practice are the best.

Mar 10 2020

Review for Dr. Maier

I had the surgery on 03/03 2020 and everything was perfect. Dr Benedetto and his staff couldnt have been better. The whole process was easy.

Larry Mar 09 2020

Review for Dr. Benedetto

Mar 09 2020

Review for Dr. Scott

Jay Mar 06 2020

Review for Dr. Pareek

Her receptionists frequently "take notes" when I call that never get delivered, and it's impossible to contact her outside of an appointment.

Mar 05 2020

Review for Dr. Ireland

Great. He was not condescending like so many physicians. He respected me as a person who wants to take responsibility for my own health. He listened intently.

Paul Mar 05 2020

Review for Dr. Luther

The worst doctor ever!!!!!!! Beware!! Rude and unprofessional. She should not be practicing medicine!!

Mar 04 2020

Review for Dr. August

Anonymous Mar 04 2020

Review for Dr. Levin

Location

North Shore Medical Center

81 Highland Ave, Salem, MA 01970

Frequently Asked Questions

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