North Shore Medical Center
Patients that would definitely recommend
Equal to the national average
North Shore Medical Center is a medical facility located in Salem, MA. This hospital has been recognized for America's 250 Best Hospitals Award™, Gastrointestinal Care Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2022, 2021)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Gastrointestinal Care Excellence Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Pulmonary Care Excellence Award™ (2022, 2021, 2020)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2022, 2021, 2020)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Prostate Surgery Award™ (2021)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2022
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2022, 2021, 2020
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022, 2021, 2020
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNorth Shore Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
North Shore Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Joanne Harder Aug 08 2022
Review for Dr. Litvak
Dr. Cohen was very proactive and kind when I first started seeing her but that's waned in the last few years. I mean this as compassionately as possible but she seems burned out. Every other appointment is tense as she will seemingly be in a mood and rude toward me. Often fails to communicate when...
Aug 04 2022
Review for Dr. Cohen
I was very nervous about having facial surgery. The minute I walked into Dr. Cooper's office I knew I had made the right decision on the Dr. Cooper! I am more than thrilled with the work that Dr. Cooper performed. I look refreshed but not pulled.
Aug 03 2022
Review for Dr. Cooper
I saw Dr. Shen to address my chronic pain. On my first visit his resident diagnosed me with fribromyalgia. When I did call him about pain and flare ups he said “there is nothing else we can do” (We had tried one medication) and that I'm in pain because I need to open up my “social circle”. I found...
N/A Jul 29 2022
Review for Dr. Shen
Location
North Shore Medical Center
Frequently Asked Questions
Where is North Shore Medical Center located?
Has North Shore Medical Center won any recent awards from Healthgrades?
Is North Shore Medical Center highly rated with patients?
Dr. Litvak was excellent when I saw her recently for some testing. Yes, I had to wait a little, but waiting has never bothered me. I feel grateful to have good medical care available to me. Dr. Litvak was both competent and confident, and I felt totally comfortable. She explained each test...