Mercy Medical Center
Mercy Medical Center in Springfield, MA - Get directions, phone number, research physicians, and compare hospital ratings for Mercy Medical Center on Healthgrades.
Patient Experience Rating
5% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Mercy Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Steve F Mar 26 2024
Review for Dr. Nolasco
Dr. Mann is disrespectful and is not a good surgeon. . He left me with life long pain.
Mar 13 2024
Review for Dr. Mann III
My surgery and recovery from knee replacement surgery was uneventful. His manner was very re-aassuring and went beyond the norm in explainang how increased activity was not a threat to overall health conditions that were a concern to my spouse
James Urso Mar 09 2024
Review for Dr. Grosso
Has preformed multiple surgeries on me. His care is always above and beyond. I trust him to preform any urology surgery needed.
Mar 04 2024
Review for Dr. Mostafavi
I felt I received all the information I needed to proceed with surgery. He was very nice, patient and answered all my questions My husband who was with me at the appointment was also impressed with Dr. Brothers and felt he should be the surgeon to do my surgery.
Mar 02 2024
Review for Dr. Brothers
Location
Mercy Medical Center
Frequently Asked Questions
Where is Mercy Medical Center located?
Mercy Medical Center is located at 271 Carew St Fl 4, Springfield, MA 01104. Find other locations and directions on Healthgrades.
Has Mercy Medical Center won any recent awards from Healthgrades?
No, Mercy Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Mercy Medical Center highly rated with patients?
68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Mercy Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center profile..
How does Mercy Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
My experience was overwhelmingly positive. Dr. Nolasco managed my condition and symptoms in a manner that was certainly effective but she also cited statistics and best practices that kept me informed and optimistic throughout my treatment. She was always forthright in answering my questions and...