Mercy Medical Center
Patients that would definitely recommend
Equal to the national average
Mercy Medical Center in Springfield, MA - Get directions, phone number, research physicians, and compare hospital ratings for Mercy Medical Center on Healthgrades.
Hospital Quality
Clinical Ratings
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Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Mercy Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
clarence w crosler Aug 12 2022
Review for Dr. Garver
Dr. Skalski took the time to discuss my hypertension and I was comfortable asking him questions on how to manage this condition as naturally as possible. I appreciate all of his support.
Aug 10 2022
Review for Dr. Skalski
The entire process of scheduling an appointment, being evaluated by Dr. Wintman, scheduling surgery, having surgery, and following up post-operatively, went extremely well. His office staff were extremely helpful and accommodating. Dr. Wintman was very professional, explained my problem in detail,...
Henry Aug 10 2022
Review for Dr. Wintman
Dr. Wintman is an excellent hand surgeon. He and his staff are kind and caring. He assures you understand everything about your condition and how he can help. He is very patient and takes the time to make sure you are comfortable and informed.
Joan Aug 08 2022
Review for Dr. Wintman
My three month visit went very well. As always Dr. Garver was very thorough with her visit, and took the time to discuss my shoulder replacement and answered all my questions. She is very people oriented and friendly while keeping her professional demeanor. I couldn't ask for a better surgeon or...
Aug 06 2022
Review for Dr. Garver
Location
Mercy Medical Center
Frequently Asked Questions
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Is Mercy Medical Center highly rated with patients?
Dr. Garver has performed surgery on one of my shoulders in the past and everything was great,