Mercy Medical Center
Patients that would definitely recommend
1% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
2% lower than the national average
Would definitely recommend
1% lower than the national average
Mercy Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Mercy Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
sandra Jul 24 2021
Review for Dr. Evanchick
I highly recommend Dr. Roark for knee surgery. He made me feel very comfortable and always explained in terms I could understand. My whole experience was as pleasant as any surgery could be. Looking forward to a clean bill of health on my next appointment on September 8th.
Grace Noyes Jul 15 2021
Review for Dr. Ruark
Dr Mason took a lot of time with me today, thoroughly explaining my options for my ear condition. I came away with all the information I had to make my important decision to have surgery or just use hearing aids. He left me feeling confident in his ability to perform the surgery successfully but...
Jul 13 2021
Review for Dr. Mason
I had the worse 5+ months of nobody helping me / being dismissed with continual bleeding (for over 5 months), 2 blood transfusions due to the blood loss, a week in the hospital, etc. I was referred to Dr Kawar; I won't lie, I was hesitant due to the stuff I had been dealing with.. But I gave her a...
Karissa Robinson Jul 09 2021
Review for Dr. Kawar
Location
Frequently Asked Questions
Where is Mercy Medical Center located?
Has Mercy Medical Center won any recent awards from Healthgrades?
Does Mercy Medical Center score well in safety ratings?
First and only doctor to diagnose my fibromyalgia, after 10 years of numerous other type of doctors dissing my problems. 1990!