Holyoke Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Holyoke Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Holyoke Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Dr Dash has been mine & my Mother’s PCP for over 2 decades now & we wouldn’t trade him! As others have stated , he is thorough, compassionate & definitely listens. We have nothing but positive things to say about Dr. Dash.

Lisa Gagnon Nov 17 2020

Review for Dr. Dash

Nov 11 2020

Review for Dr. Johari

Nov 08 2020

Review for Dr. Malladi

I am a patient of Dr. Steingarts group. The physicians who have overseen my care have been great. Initially, Dr. Sliwa attended to my care, she was excellent! Presently, Dr. Brandt is overseeing my care, he his equally as wonderful and caring!

Susan Longtin Nov 05 2020

Review for Dr. Steingart

Dr Mulhern is the best. He has taken care of my daughter since she was Two years old and she’s now 34. He’s caring, honest, and doesn’t rush you. He explains everything in a way that you understand and makes you feel like family. I highly recommend Dr Mulhern. A. Soto-Estrella

Nov 05 2020

Review for Dr. Mulhern

Location

Holyoke Medical Center

575 Beech St, Holyoke, MA 01040

Frequently Asked Questions

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