Holy Family Hospital

63%

Patients that would definitely recommend
7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Respiratory failure following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10
9% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Holy Family Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%66%

Holy Family Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%44%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Cindy Lewis on behalf of my son John Andrews Jul 02 2020

Review for Dr. Brabec

I dont' even remember I even have an right knee replacement took no pain killer for the recovery

Paul Z. Jun 27 2020

Review for Dr. Johnson

Great job listening and explaining everything

David Page Jun 27 2020

Review for Dr. Dowd

Dr Berry is a stand-up guy who is good at his specialty. As a primary, not so much. So many aspects of general health care are ‘hands-off’ for him. His staff, office and nursing, leave VERY much to be desired.

Jun 24 2020

Review for Dr. Berry

Great doctor and person, feels like a good friend

Massoud Najafi Jun 24 2020

Review for Dr. Andriola

Sheila Jun 23 2020

Review for Dr. Connelly

Easy, efficient, painless and understanding are the words that come to mind. I'd been dealing with a foot issue for over a year and they booked me asap and I was in the waiting room no longer than 10 minutes. Highly recommend!

Jun 22 2020

Review for Dr. Burtoft

I was seen on time in fact earlier than my appointment. The staff that took care of me were outstanding. Dr. Andriola continues to be professional and personable. I have the greatest respect for him. He is an excellent person and DR..

Kenneth V. Hogan Jun 22 2020

Review for Dr. Andriola

Robert Anderson Jun 20 2020

Review for Dr. Mehta

I have had operations done by Dr. Karanth, and You have made the right choice, for he is the best and very sure on his findings before taking any actions and discuss them completely with you so you know just what will work and what is the best and safest choice for you. I trust this man completely.

Theresa Abbott Jun 20 2020

Review for Dr. Karanth

Telephone number disconnected

Jun 19 2020

Review for Dr. Wicks

Good doctor!

Jun 19 2020

Review for Dr. Dowd

Ian Jun 19 2020

Review for Dr. Previte

I've been a patient of Dr. Burtoft for some time and would recommend her and her office to anybody seeking a true professional, courteous, caring and knowledgeable doctor with kind professional staff.

Lloyd Smith Jun 18 2020

Review for Dr. Burtoft

Excellent doctor!!!

Jun 17 2020

Review for Dr. Ty

very happy with my result felt relieve next day after surgery after been 10 years been in pain.

Norma M. Jun 16 2020

Review for Dr. Johnson

very happy with my right ankle fracture I live in florida and my Doctor in florida say that Dr. Johnson did a very good job very happy with all the staff in this office.

Donna B. Jun 16 2020

Review for Dr. Johnson

I can now walk 8 miles with no problem,very good staff

Richard V. Jun 16 2020

Review for Dr. Johnson

I do 150 stairs a day!

James M. Jun 16 2020

Review for Dr. Johnson

Dr. Burtfoft is a wonderful doctor. She’s down to earth and extremely friendly. I always like seeing her.

Diane McNulty Jun 10 2020

Review for Dr. Burtoft

Best decision ever.

Kirk O. Jun 09 2020

Review for Dr. Johnson

Excellent podiatrist,extremely knowledgeable, easy to talk to,and very down to earth,she has a combination of common sense,and professionalism that makes her stand out,and gives the patient confidence in her decision making,would highly recommended her .

Patrick catalano Jun 09 2020

Review for Dr. Dalrymple

Toby C Jun 06 2020

Review for Dr. Zuser

Toby C Jun 06 2020

Review for Dr. Scannell

Jun 05 2020

Review for Dr. Greenblott

I highly recommend Dr. Galizio. I have been seeing him for about 20 years and he has always given me excellent care.

Helen Diaz Jun 03 2020

Review for Dr. Galizio

I had a great experience with Dr Johnson and his staff, from my most recent Shoulder rotator cuff repair to a 14 year old total hip replacement, I am feeling great and doing great.

T N. Jun 01 2020

Review for Dr. Johnson

May 31 2020

Review for Dr. Milosavljevic

Dr. Miller was able to answer all of my questions. He made me feel at ease and I left with a much better understanding of my tumor. I am no longer living in a “life sentence” manner. My anxiety was relieved. He is a fantastic doctor, who knows how to educate his patients.

May 30 2020

Review for Dr. Miller

little numbness but overall is the best decision.

Rose B. May 28 2020

Review for Dr. Johnson

Best decision made wish I had done it long time ago

Harry S. May 28 2020

Review for Dr. Johnson

Katie Lou May 28 2020

Review for Dr. Oettinger

Really good

Loriane C. May 26 2020

Review for Dr. Johnson

I been going to Dr Zaheen for many years and find her to be caring and listens to all my concerns. I highly recommend her . Her staff is friendly and very professional as well.

May 25 2020

Review for Dr. Zaheen

I'm going there for years he did my surgery best doctor I've ever had he actually cares and listens and tries to find the best line of care to fit your needs highly recommend

David May 22 2020

Review for Dr. Karanth

back in December had surgery by Dr Babeir Through the whole process he was helpful and guided me along the way.In the end five months later i feel great i am thankful to Dr Babeir

Charlie Creighton May 20 2020

Review for Dr. Babeir

First time I saw Dr Callahan was in Haverhill. He is a very pleasant Dr who I was very comfortable with. I would definitely recommend him to anyone who needs foot care

Brenda May 20 2020

Review for Dr. Callahan

May 20 2020

Review for Dr. Duffy

Best bed side manor

Recently retired May 20 2020

Review for Dr. Gianoukos

His staff are asswipes

JN May 19 2020

Review for Dr. Cook

Dr Connelly helped with my pain and I’m very happy with his practice.

May 19 2020

Review for Dr. Connelly

Always gave me the time needed for asking questions. FOUND HIM TO B V ATTENTIVE & CARING.

MARIE ALIANO May 16 2020

Review for Dr. Marino

He is listens and gives his full attention. He truly cared about my concerns.

Lacefield Sarah May 15 2020

Review for Dr. Schoeck

Dr. Ty is the finest surgeon I have ever had. His knowledge and expertise is outstanding. He listens to you and makes sure you have the very best of care. He has operated on my neck and spine 3 times. I would not be walking today if it wasn't for him.

Jennifer Berryman May 14 2020

Review for Dr. Ty

Dr. Chakrabarti is kind and caring . I wouldn’t go to anyone else .

Laurie M May 14 2020

Review for Dr. Chakrabarti

Bob G, North Andover, MA May 13 2020

Review for Dr. Connelly

George L May 13 2020

Review for Dr. Ty

My first visit was in 2013 he diagnosed and repaired damage to my neck he took great care in explaining my condition and surgery. My second surgery was on my spine. I would highly recommend him to anyone!

May 13 2020

Review for Dr. Cook

Since replacing my knees I can walk much better and I can even jog now. I walk 5 miles a day and felt recovered in about 3-4 months. Very happy with my knees.

Woody W. May 12 2020

Review for Dr. Johnson

I was connected to Dr Badiee through Teledoc for a sudden onset of stomach pain. He was very thorough in his assessment of my symptoms, and took time to address my questions and concerns.

Shirin May 12 2020

Review for Dr. Badiee

Dr. Tsypkin has been my PCP for over 20 years. She cares about my health. She addresses medical concerns, orders testing as needed and truly listens to my concerns. I love her and recommend her to everyone I know. Also her staff is awesome too.

May 11 2020

Review for Dr. Tsypkin

I'm Human May 07 2020

Review for Dr. Newsome

House May 04 2020

Review for Dr. Townsend

He’s the best Dr.and surgeon I’ve ever met. Very pleasant personality. Beyond smart. Very professional. I’d give him a 10+

Marianne May 02 2020

Review for Dr. Campbell

May 01 2020

Review for Dr. Biggee

May 01 2020

Review for Dr. Connelly

Five star.

Daniel Duffy Apr 25 2020

Review for Dr. Hacobian

Excellent, I have been a patient of Dr. Hurley for a number of years and he is always professional and helped me through some medical issues.

Mark T. Apr 24 2020

Review for Dr. Hurley

Dr. G is funny and cool. He has a great sense of humor and I leave my visits always satisfied with info re: any worries about my health.

SL Apr 17 2020

Review for Dr. Gendlerman

GREAT

william woodcock Apr 16 2020

Review for Dr. Burtoft

Very poor as she misdiagnosed me along with Holy Familys cardiologist. Do not see this provider. V

Apr 13 2020

Review for Rosalyn Kenney

She's a Wonderful doctor who actually listens to you.

Apr 10 2020

Review for Dr. Oettinger

Micheal is very thorough and up to date-

Danielle Benson Apr 09 2020

Review for Dr. Landman

He is very professional and all around has made me a healthier person. I can't thank him enough.

Apr 07 2020

Review for Dr. Rees

After a colitis diagnosis he told me that I might never go the bathroom again. If I had stayed under his care, that would have been the end result. It's a good thing I went to Boston to someone who knew what he was doing.

Jeff Apr 04 2020

Review for Dr. Sawyer

Best doctor ever!!

Apr 03 2020

Review for Dr. Gogjian

Phil Gardner Apr 03 2020

Review for Dr. Straceski

She is the BEST...I love her

Apr 02 2020

Review for Dr. Gianoukos

A useless visit. Not helpful at all.

Mar 23 2020

Review for Dr. Badiee

Mar 20 2020

Review for Dr. Zaheen

The surgery went as Dr Johnson explained it , therapy was helped in my recovery feels almost as good as the other knee in just a few months after surgery.

S. C. Mar 09 2020

Review for Dr. Johnson

Immune System Deficient Mar 07 2020

Review for Dr. Johnson

Heinous treatment ! Should not be practicing psychiatry. Has no compassion & treats patients like criminals that are at his mercy. Very cruel man! Is only in it for the money. Lawsuits pending. Stay away!!

Mar 03 2020

Review for Dr. Lipin

I have been blessed to have this amazing women/Doctor to be in my corner. I wouldn’t change her for the world.

Donna Iantosca Mar 03 2020

Review for Dr. Stankovic

Mar 02 2020

Review for Dr. Vasanth

Great Doctor. Very professional!

Marta Madera Mar 02 2020

Review for Dr. Kurteva

Dr Seymour is so professional but personable! She is thorough, kind and compassionate!!

C. J. Feb 28 2020

Review for Dr. Seymour

Patient BEWARE Feb 26 2020

Review for Dr. Duffy

Trevor Feb 25 2020

Review for Dr. Schoeck

Everything went excellent after my Right total knee replacement! pain that i had before is gone!

Paul Z. Feb 21 2020

Review for Dr. Johnson

I thought I was too young for a hip replacement but I am so glad I did it, it has increased the quality of my life , I no longer have pain while doing activities that I love, my family has noticed a difference in me. I would recommend this surgery to anyone who needs it at any age.

Susan R. Feb 20 2020

Review for Dr. Johnson

Danielle Blier Feb 20 2020

Review for Dr. Karanth

He still takes the time to talk with you to see how things are going in all aspects of your life. Explains all options available to treat what ever the problem is and gives you time to ask questions.

George Feb 18 2020

Review for Dr. Turiano

This doctor was provided to me by the service teledoc. He was extremely rude, poor bedside manner and spoke to me in a condescending tone. He clearly is in medicine for the money and not to help patients. Would not recommend.

Feb 18 2020

Review for Dr. Badiee

Rick Patoski Feb 15 2020

Review for Dr. Gordon

Darlene P in Dracut, MA - Feb 15 2020

Review for Dr. Dohadwala

Cynthia Feb 12 2020

Review for Dr. Crespo

Dr. Zuser is extremely thorough and compasionate; you couldn't find a better doctor.

Cheryl Feb 12 2020

Review for Dr. Zuser

David Parker Feb 12 2020

Review for Dr. Rizos

After living with an arthritic bone on bone knee for 5+ years a TKR was needed. My result could not have been better. Off pain meds day 4 , walking unassisted day 5, driving day 7. Snow skiing week 10!!

Tim R. Feb 11 2020

Review for Dr. Johnson

I was surprised how quickly I regained motion after surgery, I am having less pain in my other knee , I would highly recommend Dr Johnson

Susan M. Feb 10 2020

Review for Dr. Johnson

Very pleased with my results after having my left knee replaced by Dr.Johnson! I shouldn't had waited that long!

Ausencio L. Feb 07 2020

Review for Dr. Johnson

Bill C. Feb 06 2020

Review for Dr. Johnson

Eva Terzis Feb 06 2020

Review for Dr. Thatcher

I returned home after one day, I am back to full motion and activity, I am able to kneel and climb ladders. I am very happy with the results.

John M. Feb 03 2020

Review for Dr. Johnson

Excellent Dr. He diagnosed my blood disease that I had no idea I Had.

Rhonda Eason Feb 03 2020

Review for Dr. Sanz-Altamira

Location

Holy Family Hospital

70 East St, Methuen, MA 01844