Holy Family Hospital

63%

Patients that would definitely recommend
7% lower than the national average


Holy Family Hospital is a medical facility located in Methuen, MA. This hospital has been recognized for Patient Safety Excellence Award™ and General Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10
8% lower than the national average

63%

Would definitely recommend
7% lower than the national average

Holy Family Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Holy Family Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Excellent services while recovering for my left knee replaced by Dr.Johnson.

Leonard C. Jun 16 2021

Review for Dr. Johnson

Kim K Jun 15 2021

Review for Dr. Gerges

Beth Jun 13 2021

Review for Dr. Simcock

She saved my life. Worth the wait. Makes you feel like it's only you!!! She wants what is best for you. Cares for her patients. We are treated like individuals. She is the best. As for her caring staff. They are Amazing!!

ALB Jun 07 2021

Review for Dr. Spieler

Michael Gillette (Ashley’s Husband & now Emma Grac Jun 05 2021

Review for Dr. Edwards

Location

Holy Family Hospital

70 East St, Methuen, MA 01844

Frequently Asked Questions

Where is Holy Family Hospital located?

Has Holy Family Hospital won any recent awards from Healthgrades?

Does Holy Family Hospital score well in safety ratings?