Falmouth Hospital

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Falmouth Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Falmouth Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

The best thought I had a lower spine injury turnout to be my hips.

Jul 07 2020

Review for Dr. Houle

Regardless that I was a patient for years, the first time I had a problem, Dr. Collins refused to return my call when I needed to speak with him. But...if you need an increase in narcotics without any questions asked, this is your place.

Russ Champoux Jul 02 2020

Review for Dr. Collins

Very personable; thoroughly answers questions without condescension

Jun 30 2020

Review for Dr. Coppa

Dr. Holland has been my primary care for a number of years. I trust her implicitly.

Barbara Mullen Jun 28 2020

Review for Dr. Holland

i HAVE HAD SEVERAL VISITS AND ENDED WITH SURGERY ON BOTH KNEES. DR. DIAMOND HAS BED MANNER THAT MAKES YOU FELL BETTER, HE CARES, VERY DETAILED ON WHAT THE PROBLEM IS TO EXPLAING WHAT HE IS GOING TO DO TOFIX YOU UP

MICHAEL WILLETTE Jun 19 2020

Review for Dr. Dimond

the wait was on more then 10 mins. he listens to what I have to say and always ask is I have any questions.

Steve M. Jun 04 2020

Review for Dr. Hanna

A patient Jun 02 2020

Review for Dr. Robke

May 26 2020

Review for Dr. Flynn

Susanne C. May 26 2020

Review for Dr. Papavasiliou

May 15 2020

Review for Dr. Dimond

Jillian Gustafson Apr 28 2020

Review for Dr. Franklin

He delivered my daughter 36 years ago and l will always remember how kind ad professional he was to me. He is a great doctor

Yvonne Diehl Apr 21 2020

Review for Dr. McCrary

I have no complaints. I have been treating him at his office for about 5 years.

Apr 20 2020

Review for Dr. Brown

been seeing Dr. Robke for over 20 years. He is the best around hands down!

long time happy patient Apr 09 2020

Review for Dr. Robke

Alison Whearty Apr 04 2020

Review for Dr. Siegert

Judy Schott, last visit, March 2020 Mar 29 2020

Review for Dr. Dimond

Dr. Bustin is now Dr. Adam's and she is the best Doctor ever!

R T Mar 26 2020

Review for Dr. Bustin

Dr Wolfe takes great care of Carol and I. He is very smart and personal and we enjoy our visits.

Edward DiNatale Mar 26 2020

Review for Dr. Wolfe

Excellent very friendly and very smart and skilled he a great sugeon he was very understanding about my stress and anxiety he did a aswome Job on my elbow Thank you Doctor najarian and team 2 and Half years no pain

Sarah Mashpee Ma Mar 26 2020

Review for Dr. Najarian

Very good and very kind he very good at knees and hips

Sarah Mar 11 2020

Review for Dr. Dimond

Him and doctor Harris are very good I had problems with his pa who baby me because I learned different but doctor chase and doctor Harris where great standing up for me do amazing jobs on sugeries and helping paitents

Sarah Mar 11 2020

Review for Dr. Chase

He very good at shoulders i herd a few stories one that he cut a elbow off which don’t really believe because I found him fast and quet gentle only 5 out 30 people I talk to that saw him had bad Things to say about him I would say he good but shoulders is more his talent

Sarah Mar 11 2020

Review for Dr. O'Malley

none better - Explained prostrate surgery very very well. Operation went great and after 14 yrs. no recurrence of any cancer.

Mar 10 2020

Review for Dr. Bleiler

Got a early morning appt with in a week. Told them about my keen issue, they took X-ray did diagnosis, gave me a injection PROBLEM SOLVED!

Andrew Boli Mar 05 2020

Review for Dr. Dimond

This brilliant doctor saved my life this past year. I was in the ER in total renal failure. I am here today, thank to this wonderful doctor.

Deb Deagle Mar 03 2020

Review for Dr. Lazowski

Mar 01 2020

Review for Dr. Cobb

Thomas W. Burke Feb 29 2020

Review for Dr. Papavasiliou

Feb 29 2020

Review for Dr. Abokhamis

Dr. Levy wasn’t interested in researching my symptoms and a congenital heart defect which was later diagnosed at a Boston Hospital by ordering a Cardiac CT.

Feb 27 2020

Review for Dr. Levy

Feb 23 2020

Review for Dr. Craig-Muller

I dropped off my new patient paper work 2 months ago and never heard a word, I feel this is very unprofessional.

Jeff L Feb 20 2020

Review for Dr. Chambers

Laura Smith Feb 20 2020

Review for Dr. Durante

Mike R Feb 15 2020

Review for Dr. Dimond

Received horrible care from Dr.Afonso, happily left as her patient and found a better primary care md.

Patient Feb 14 2020

Review for Dr. Afonso-Fede

Feb 14 2020

Review for Dr. Nakata

Anita Schuck Feb 09 2020

Review for Dr. Wilsterman

Best doctor!

Feb 06 2020

Review for Dr. Dimond

Unhappy Patient Feb 04 2020

Review for Dr. Robke

Dottie Jan 27 2020

Review for Dr. Siegert

Amazing doctor! Did what others couldn’t. A bit stand of fish and intimidating at first. Once you get to know him he’s a very pleasant doctor.

Jan 25 2020

Review for Dr. Flynn

SS Jan 24 2020

Review for Dr. Bishai

Dr. S. takes time to explain diagnosis and really listens to patients concerns. He explains treatment options clearly. Never seems rushed. Just what a fine Doc should be!

Jan 22 2020

Review for Dr. Slater

Always very compassionate. Very thorough. Gives me great advice as far as referrals go.

Jan 21 2020

Review for Dr. Rittel

Jan 14 2020

Review for Dr. Jones

Had my colonoscopy last month. I found Dr. Guo to be professional, caring and attentive. Everything went smoothly and I have a high degree of confidence in him and his skills.

Mary Jan 12 2020

Review for Dr. Guo

Long waits. No apology. Terrible bedside manner. Seems to think I'm exaggerating or lying about my allergy symptoms. Not real happy with this guy.

Jan 11 2020

Review for Dr. Jones

i have been with doctor chris for 12 years best doctor ever , i have had many issues .dr chris has always come through , he is absolutely brilliant i pray he will be my physician for many more years to come.

shawn crowley Jan 10 2020

Review for Dr. Wathier

Jan 10 2020

Review for Dr. Farah

He made an outstanding diagnostic call that spared me much unnecessary treatment. I remain very grateful. He is also a pleasure to see in office, personable and smart.

Rick Pisano Jan 10 2020

Review for Dr. Cahill

Dr. Wathier always take the time to listen. He has helped me over the last few years recommending surgeons, etc. He never just dismissed me as some drs. do. I have always had great care through him. Everyone is his office is helpful and friendly.

Jan 06 2020

Review for Dr. Wathier

Dr. Najarian was excellent! I didn't need surgery but he took the time to explain everything to me and make sure all my questions were answered. Back to work and thankful to have such a great hand surgeon here on the Cape!

Highly recommended! Jan 05 2020

Review for Dr. Najarian

She is really nice but her stuff is not helpful. The office answering service is horrible and her assistant is not nice. She forgot to send my prescription to the pharmacy and didn't get return my calls.

Jan 04 2020

Review for Dr. Chambers

Dr Ahmed is my husband’s physician and takes very good care of him. He listens to his concerns and is very fortunate to have Dr. Ahmed as his physician.

Dec 27 2019

Review for Dr. Ahmed

Horrible. I got a second opinion about surgery and because of what I was told to do I injured myself worse.

Dec 21 2019

Review for Dr. Najarian

I saw Dr. Costa for the first time this week and feel I have finally found someone who listens and then puts a plan of action together. Everyone in the office was lovely. I really felt so much better leaving her office. Thank you!

Dec 20 2019

Review for Dr. Costa

Suzanne Hebb Dec 18 2019

Review for Dr. Calianos

Dr. Crowell is a compassionate Dr. who has worked tirelessly to help me regain control over my body and health after a devastating onset of Hashimoto's thyroiditis. Dr. Crowell thinks out of the box, is an excellent listener and truly cares about her patients. I cannot recommend her enough.

Dec 17 2019

Review for Dr. Crowell

Dr. Prior listens to her patient. Sometimes the wait can be long, but when you are in the treatment room you never feel rushed. She answers questions or will get back to you when she finds the answer. She has even called to explain a test result herself, long after office hours.

Dec 06 2019

Review for Dr. Prior

This doctor is my primary physician and the most thorough doctor I have been treated by. I know doctors. My daughter is a surgeon in Oregon. I don't have any procedure done until Dr. Taylor tells me who should do it.

Dec 05 2019

Review for Dr. Taylor

I am pleased to recommend Dr. Guo with the highest degree of confidence. He is professional and very thorough while presenting with a supportive and assuring manner.

Dec 03 2019

Review for Dr. Guo

Terrible. No diagnosis for weeks while I went from s3 to S 5. No treatment plan. No diet.

Nov 28 2019

Review for Dr. Greenan

Dr. Titas is an amazing doctor. She exceeds my expectations by far.

Nov 27 2019

Review for Dr. Titas

Nov 24 2019

Review for Dr. Tager

He is very thorough. He is caring. Communicates well.

MD Nov 22 2019

Review for Dr. Ahmed

This is the THIRD time I am TRYING to write a review about my phenomenal surgeon. One a day for the last three days, and NONE have been POSTED. What. Is. UP?

Keith Robert Curran Nov 21 2019

Review for Dr. Siegert

Thanks, Dr. Jones, for seeing me today. If I could leave six stars, I would. I'm glad that I now fully understand the problems and I happy with the treatment plan we agreed on. Let's have lunch someday?

Richard Cooper today with Dr. Craig Jones Nov 20 2019

Review for Dr. Jones

Paul in Falmouth, MA - Nov 19 2019

Review for Dr. Flynn

Dr. Hanna always greets me with a friendly demeanor. He always reviews the results of the current test results: the good and the not so good, and advises accordingly.

Fred W Nov 16 2019

Review for Dr. Hanna

Dr. Judelson was patient, listened well, offered options as well as his preferred choices, explained each option clearly, and comfortably administered a hip bursitis injection.

Nov 14 2019

Review for Dr. Judelson

Sean Nov 13 2019

Review for Dr. Flynn

Oct 28 2019

Review for Dr. Collyer

Dr Mann is very kind and responsive. He my ENT and just performed a tonsilectomy on me. Provided me with good bed side manner and information

Oct 25 2019

Review for Dr. Mann

Very disappointing-seemed more interested in payment before treatment.Never questioned how a medication was working It took three visits and no answers.Would not go back.

Oct 23 2019

Review for Dr. Azizian

I HAVE BEEN DR. MCANAW'S PATIENT SINCE JUNE, 2018, FOR PROSTATE CANCER AND WOULD NOT WANT ANYONE ELSE TREATING ME, I DON'T CARE WHERE THEY COME FROM OR WHAT THEIR EXPERIENCE. SHE WAS INVOLVED IN THE ORIGINAL RESEARCH FOR SEED IMPLANTS AND IS INVESTED AND COMMITTED TO MY WELL BEING.

Oct 19 2019

Review for Dr. McAnaw

I have a condition that no one has been able to diagnose. I have had 2 biopsies, and 2 dermotololigst visits, and still my problem continued. Finally I went to Dr. Sklarew and he said he did not know what it was, but gave me a medication that might help. It did help, and I am forever grateful.

Oct 09 2019

Review for Dr. Sklarew

I didn’t care for me much , she seemed a little fake to me by smiling too much.

Oct 01 2019

Review for Dr. Shorter

terrible

Sep 25 2019

Review for Dr. Shorter

Christine Gleason Sep 23 2019

Review for Dr. Najarian

After many years of “back pain,” Dr. Houle correctly identified my problem as in my sacrifice-iliac joint. I had day surgery and an uneventful recovery. Dr. House and his PA Jennifer Miller are professional, attentive, and take time to answer all questions. Excellent care right on Cape Cod.

C Michele Dorsey Sep 21 2019

Review for Dr. Houle

Dr. Durante diagnosed and effectively treated a two year long sinus infection that had not been successfuly treated by my primary care physician and many urgent care offices. He was caring, diligent and explained the details of treatment, and best of all, prescribed treatment that worked.

Sep 19 2019

Review for Dr. Durante

Patient

Sep 15 2019

Review for Dr. Abokhamis

Dr. Lee has been my primary care physician for over 5 years and he's outstanding! So much better than walking into a 'minute-clinic' where you're dealing with nurse practitioners or other lower level medical professionals.

Sep 10 2019

Review for Dr. Lee

Too sick to be one of their patients Aug 27 2019

Review for Dr. Patel

Awesome my posted review was suppose to be 5 stars how it only posted 3 stars I don't know but She is DEFINITELY 5 STARS

Deb Deering Aug 21 2019

Review for Dr. Chambers

Great, asked to be out in cancellation list and got in 2 weeks earlier. She was great, listed to and answered any question I had and my husband too. Glad I finally know what’s wrk g and have a plan now.

Aug 06 2019

Review for Dr. Costa

Excellent

Mashpee, MA - Aug 01 2019

Review for Dr. Torres

Karen Jul 19 2019

Review for Dr. Brown

Jul 17 2019

Review for Dr. Lee

Still in shock over the way I was treated by Dr. Burke...I won't get into details, but, yes, arrogant and condescending and I felt the urge to run out of the room. I am not stopping here. He needs to retire.

patient Jul 16 2019

Review for Dr. Burke

Very knowledgeable and caring. Extremely well spoken

MN, MN - Jun 27 2019

Review for Dr. Costa

Very smart and thorough doctor. Felt like he validated and cared about each issue I had. Glad I found him as my previous Primary Care doctor closed her practice unexpectedly.

Jun 22 2019

Review for Dr. Wathier

arthur surabian in MA - Jun 21 2019

Review for Dr. Dombrowski

I have been a patient of Dr. Robke since last August when I moved to Sandwich. I think he is great. I feel very comfortable talking to him. I think his office staff is very friendly and helpful. I have had only positive experiences with Dr. Robke and his staff in Sandwich.

Mary Ellen Ricketts Jun 18 2019

Review for Dr. Robke

Excellent doctor! Smart, thorough, very personable.

Jun 13 2019

Review for Dr. Cahill

christy murphy Jun 12 2019

Review for Dr. Franklin

Dr. Shorter is just an outstanding Doctor. Thorough, compassionate. Should be the role model for Doctors on Cape Cod as to how they examine/treat their patients.

Bob Sullivan Jun 07 2019

Review for Dr. Shorter

Location

Falmouth Hospital

100 Ter Heun Dr, Falmouth, MA 02540