Cooley Dickinson Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Cooley Dickinson Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Cooley Dickinson Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Aug 08 2019

Review for Dr. Tucker Kueny, MD

Dr. Allcroft is an extremely skilled and professional surgeon. My facial surgery was a total success and I highly recommend Dr. Allcroft to anyone considering plastic surgery. A+ !!!

MA - Aug 06 2019

Review for Dr. Roger Allcroft, MD

Aug 06 2019

Review for Dr. Jerald Feinland, MD

Aug 02 2019

Review for Dr. Shasta Kielbasa, MD

Aug 01 2019

Review for Dr. David Berkman, MD

Aug 01 2019

Review for Dr. Michael Stamm, MD

Aug 01 2019

Review for Dr. Denise Spence, MD

Jul 30 2019

Review for Dr. Dara Darabi, DDS

Chalice is great, I would definitely recommend her to anyone looking for a PCP in the area. She's very professional, highly knowledgeable, and answers questions thoughtfully and with compassion and respect.

Jul 30 2019

Review for Chalice Santorelli, NP

He ignored (didn't read??) important information that is all over my chart and could have caused me serious complications. I would definitely not see him again.

Jul 29 2019

Review for Dr. Tucker Kueny, MD

Jul 27 2019

Review for Dr. Bruce Wintman, MD

Jul 26 2019

Review for Dr. Bruce Wintman, MD

Jul 22 2019

Review for Dr. Robert Eppsteiner, MD

Jul 18 2019

Review for Dr. Michael Rossen, MD

in Tolland, MA - Jul 12 2019

Review for Dr. Bruce Wintman, MD

Jul 04 2019

Review for Dr. Victoria Noble, MD

Dr DePiero fat shamed me over a measly 15 lbs and then said "I'm not just going to give you hormones" when I told her that I have gender dysphoria and would like to learn more about HRT.

Jul 02 2019

Review for Dr. Jennifer Depiero, MD

in Northampton, MA - Jun 28 2019

Review for Dr. Shaneekwa Perkins, DPM

Outstanding bedside manner and professionalism. He put me at ease from the start and my procedures were comfortable. I would highly? recommend this physician. The office staff was courteous and my calls were returned in a timely manner.

MA - Jun 26 2019

Review for Dr. David Kalman, MD

Jun 20 2019

Review for Dr. Roger Allcroft, MD

Jun 15 2019

Review for Dr. Sherri Kuchinskas, MD

Jun 14 2019

Review for Dr. Bruce Wintman, MD

in Springfield , MA - Jun 13 2019

Review for Dr. Bruce Wintman, MD

in Northampton, MA - Jun 06 2019

Review for Dr. William Swiggard, MD

Jun 06 2019

Review for Dr. Bruce Wintman, MD

Jun 06 2019

Review for Dr. Robert Campbell, MD

If you want to be talked AT go to Dr Perkins. I do not recommend her at all. Answered a question I never asked. Did not help. In her own space not able to listen or relate.

Jun 04 2019

Review for Dr. Shaneekwa Perkins, DPM

I was diagnosed and treated with MS by this Dr. Then one day tells me he made a mistake after 11yrs that I don’t have it. And he couldn’t explain to my husband and I how he came to this conclusion. Be careful!

in Westfield , MA - May 31 2019

Review for Dr. Emilio Melchionna, MD

Whenever anyone asks who did my hand surgery , I am quick to offer Dr. Bruce Wintman as my doc and highly recommend him and his staff at the Hand Center.

in East Longmeadow, MA - May 31 2019

Review for Dr. Bruce Wintman, MD

May 27 2019

Review for Dr. Richard Norris, MD

Dr.Wintman presented himself in a very professional, friendly and efficient manner. I came to him with a duel condition, being carpul tunnel and trigger finger. Both conditions were addressed and remedied. I would recommended his services to anyone.

May 25 2019

Review for Dr. Bruce Wintman, MD

May 25 2019

Review for Dr. Robert Eppsteiner, MD

May 24 2019

Review for Dr. William Tran, MD

She did run late, but it was worth the wait. I felt she really listened to me and took into consideration my concerns and ideas about medications. She also did some research on that laptop computer while I was there and shared it with me. Very valuable.

May 20 2019

Review for Dr. Margaret Ferry, MD

May 17 2019

Review for Dr. Tucker Kueny, MD

I felt rushed by this,"Dr." Halperin. Instead of calmly listening to my reason for the consult, he impatiently asked me, in effect, to get to the point. He should be retired.

May 15 2019

Review for Dr. Peter Halperin, MD

May 11 2019

Review for Dr. Barrett Newsome, DO

May 10 2019

Review for Dr. Roger Beneitone, MD

May 08 2019

Review for Dr. Bruce Wintman, MD

always a good doctor, listens to my problems when i have one and very sympathetic too. if i could id give him a 10 star rating for staying so calm and a good listener. always gives me advice when i have problems. as long as hes still here ill keep coming back.

May 01 2019

Review for Dr. Paul Sahd, DO

I've been seeing him for 4 years. He's always up on reports from Dana Farber. He's easy to talk to and quite informative. I'm pleased with the service.

Apr 29 2019

Review for Dr. Robert Vigderman, MD

Apr 27 2019

Review for Dr. Lauren Busekroos, MD

I had 2 knees and a hip replacement. Wonderful surgeon, he explained every detail of the procedure so that I would understand what was going to happen. Really liked him and his staff so professional

Apr 25 2019

Review for Dr. Jordan Greenbaum, MD

I met Dr. Donaldson when he was practicing in Springfield, he is an excellent doctor, he is sadly missed by myself and I'm sure other patients in the Massachusetts area. .

Apr 18 2019

Review for Dr. Cameron Donaldson, MD

Apr 16 2019

Review for Dr. Lauren Shatz, MD

My experience with Dr. Wintman was excellent. He was very informative during all my visits. My Carpel Tunnel Surgery on both hands were very well done. I had no pain and my hands are completely better. Dr. Wintman and his staff are kind and very upbeat. I highly recommend him.

Apr 13 2019

Review for Dr. Bruce Wintman, MD

Apr 12 2019

Review for Dr. Katherine White, MD

Lame. Won’t request my medical records. Wanted me to bring in my own lan results. Complains about running 30 minutes late like thats my fault. Seems like a quack. Won’t be seeing him again.

Apr 12 2019

Review for Dr. Michael Rossen, MD

I found Dr. Kuchinskas knowledgeable and caring. She explained my condition in an easy manner and took into account that I have trouble hearing, which is important to many people. I left her office with confidence in her and in myself.

Apr 11 2019

Review for Dr. Sherri Kuchinskas, MD

Apr 10 2019

Review for Dr. Stephanie Silverman, MD

Location

Cooley Dickinson Hospital

30 Locust St, Northampton, MA 01060