Charlton Memorial Hospital

68%

Patients that would definitely recommend
2% lower than the national average


Charlton Memorial Hospital is a medical facility located in Fall River, MA. This hospital has been recognized for America’s 100 Best Hospitals for Pulmonary Care Award™ and America’s 100 Best Hospitals for Coronary Intervention Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Pulmonary Care Award™ (2021, 2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Coronary Intervention Award™ (2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Charlton Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Charlton Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

My visit in the ER went well. He listened to my concerns, prescribed me the bronchodilators I needed, and gave me some helpful suggestions. Thank you, Judy B.

Judy Sep 20 2021

Review for Dr. Carter

Sep 17 2021

Review for Dr. Wiegandt

I changed to Dr Zaknoun been going to other drs for years and didnt listen to me within 2 visits i had my answers and feel great again. I cant thank her enough and the office. I got my appointment quick and they call you back. Great office

rll Sep 16 2021

Review for Dr. Zaknoun

I've been a patient of Dr.Gowell's for almost 20 years. He saved mine and my daughter's life when I was pregnant. Aside from that he has a wonderful bedside manner. He takes his time, answers any and all questions you have. He is by far the best doctor I've ever seen.

Sep 14 2021

Review for Dr. Gowell

DJB Sep 14 2021

Review for Dr. Plosker

Location

Charlton Memorial Hospital

363 Highland Ave, Fall River, MA 02720

Frequently Asked Questions

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