Beth Israel Deaconess Hospital - Plymouth

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

71%

Would definitely recommend
1% higher than the national average

Beth Israel Deaconess Hospital - Plymouth

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Beth Israel Deaconess Hospital - Plymouth

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Must say an excellent dr.with full knowledge of his field...full knowledge of medicines..

Jul 09 2020

Review for Dr. Bonilla

Dr Fanuele was very kind and sympathetic to my feelings toward my finger that was recently crushed by a step stool.

Correen Reis Jul 09 2020

Review for Dr. Fanuele

Dana Perlow Jul 06 2020

Review for Dr. Leckie

Dr Geagea was very helpful on my first visit and has been a wonderful help since he is my cardiologist.

Leon Elliott Jul 06 2020

Review for Dr. Geagea

She is the bid hospital ob /gyn dr I need

Jul 06 2020

Review for Dr. Corsini

Helen Hurley Jul 02 2020

Review for Dr. Avraham

The most humble, honest, modest and knowledgeable neuro oncologist I have met in the last 5 years dealing with brain cancer. Highly recommended.

Jun 24 2020

Review for Dr. Reardon

I’ve always had good experience at all my appointments

Mary LaFlamme Jun 23 2020

Review for Dr. Fanuele

Very pleased with the entire experience .

Jun 20 2020

Review for Dr. Pepyne

Mary Anne Jun 18 2020

Review for Dr. Marella

I am comfortable sharing my feelings with Dr. Pedro Bonilla, MD. I know he really cares about me and my future. He respects my opinion and values my perspective. I consider him not only my Doctor but my friend.

Jun 18 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is very kind and has helped me so much with my son. I hope my appreciation shows. He is very grateful for all his help and commitment to me and my son.

Jun 17 2020

Review for Dr. Bonilla

Cheryl Botelho Jun 17 2020

Review for Dr. Krajewski

Dr Fanuele assured me that he would be able to help me. No rush into surgery, try other treatment first

Jun 16 2020

Review for Dr. Fanuele

Freddie watson Jun 15 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is perceptive, kind, and patient. Sitting down with him puts me at ease to discuss anything on my mind. He has helped me navigate stressful times in my life with a composure and professionalism that engenders confidence and peace.

Aaron Dungca Teacher Jun 12 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD has helped me understand how to recognize then control my anxious times. He listens then offers practical suggestions? More Importantly - he cares & you can "feel" the care. That is what works. God bless you Doctor

Jun 11 2020

Review for Dr. Bonilla

Dr. Rightmire, PA Erin Dawicki and their staff are outstanding. I had a total knee replacement done at BID, Plymouth. The office and hospital staff were terrific....friendly, courteous, extremely patient and always professional.

Jon Howard Jun 08 2020

Review for Dr. Rightmire

Dr. Pedro Bonilla, MD is professional, supportive, and caring. No matter what kind of problem or unwelcomed feelings you may have, he can help. He consistently made time to assist me with my personal issues and encouraged me to become a better person. Highly recommended.

Daniel Scott Jun 06 2020

Review for Dr. Bonilla

I was seen on time , x-rays and then consult with doctor who thoroughly explained everything and listened to my concerns and I was done within 30 minutes.

April C Jun 06 2020

Review for Dr. Pepyne

Dr. Pedro Bonilla, MD is a wonderful counsellor and psychiatrist. He is a patient listener, strong advocate and gives advice based on years of experience and education. He is always encouraging but willing to challenge thought processes and opinions when necessary.

Ferdinand Willem Michael Van der Weyde Jun 05 2020

Review for Dr. Bonilla

A patient Jun 02 2020

Review for Dr. Robke

Jun 01 2020

Review for Dr. Bonilla

My visit was great.A little disappointed that I couldn’t have a cortisone shot. I’m not sleeping at nite because of the pain.

Linda Jarvio May 29 2020

Review for Dr. Fanuele

Dr. Pedro Bonilla, MD is very talented. His approach is very much common sense and magnetic. He helped me establish some ground faults in my life.

Nader Rabie May 28 2020

Review for Dr. Bonilla

An excellent doctor. Very personable and actually cares

Joe Beck May 27 2020

Review for Dr. Fanuele

Dr. Pedro Bonilla, MD is a great listener and allows me to speak my mind freely. He helped me get on the right medication, and that really helped improve my overall quality of life.

Richard Stewart Kalamazoo May 27 2020

Review for Dr. Bonilla

Dr. Eisen is fabulous. Best skin doctor I've been to. Long wait times? Are you kidding me? Who cares if you have to wait a little. He is a fabulous doctor.

E. Clark May 26 2020

Review for Dr. Eisen

Dr. Pedro Bonilla, MD is very accommodating and it's clear from the first conversation that he cares about helping the patient. Thank you for your willingness to help me.

May 26 2020

Review for Dr. Bonilla

I am so grateful to have found Dr. Pedro Bonilla, MD. He is a patient listener who stays abreast of new research in his field. I would recommend him and his staff to anyone!

May 25 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD and his office staff are friendly and provide excellent care. The Doctor is very knowledgeable in his field and has a sincere willingness to help others.

May 23 2020

Review for Dr. Bonilla

I've been seeing Dr. Pedro Bonilla, MD for almost a year now and I've been very pleased with his guidance, knowledge and professionalism. He's a good listener and eager to help.

May 22 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is an amazing doctor. I would recommend him without any hesitation. He has assisted me through the most difficult years of my life. Thank you Doctor

Raymond Moatz May 22 2020

Review for Dr. Bonilla

He is a very professional doctor will explanation deeply clear let you know the question, caring patient status & thinging. He is nicely doctor!

May 21 2020

Review for Dr. Curry

Extremely thorough. Answers your questions in a calming and understandable manner. Presents all options and explains their procedures. I had postponed surgery for years. Once I met with Dr. Atkin I knew he was the surgeon to address my condition. So glad I did! I highly recommend him.

GP/W Yarmouth May 20 2020

Review for Dr. Atkin

May 20 2020

Review for Dr. Bonilla

I have had good experiences with Dr. Pedro Bonilla, MD. He has been helpful with everything I've asked him for.

May 19 2020

Review for Dr. Bonilla

We had a very good initial visit. Dr. Pedro Bonilla, MD was very thorough and spoke to our child in an understanding and good manner. I would recommend him to other parents with kids on the spectrum or ADHD issues.

May 19 2020

Review for Dr. Bonilla

Feeling better

Lotfy Khalil May 19 2020

Review for Dr. Pepyne

I've been with Dr. Harati for a very long time. He asked me to follow him when he came to Plymouth. I so miss him right now. He is the best Dr. Around. He leaves no stone unturned. Thorough and testing. He finds the answers.

Faye knight May 18 2020

Review for Dr. Harati

She made going through treatment much easier!! A wealth of knowledge and she truly cares!?

LaDonna K Downs May 17 2020

Review for Dr. White

Michel J Nantel May 16 2020

Review for Dr. Mehdi

Dr. Pedro Bonilla, MD is very nice and understanding to our daughter and her situation . His recommendations were easily understood and explained in a concise manor.

Johnny Walker May 15 2020

Review for Dr. Bonilla

I would highly recommend Dr. Pedro Bonilla, MD. I haven't been to therapy in a long time, and he is making me feel safe and secure with only one meeting. He is making me believe that I really can get better, and I can't wait to meet with him in the future.

Zora Tinibu May 13 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD was very helpful and understood our son and his difficulties that he is having. He wants to help and is not so quick to medicate.

May 12 2020

Review for Dr. Bonilla

Kind, listens, funny. Like talking to a friend makes you feel welcome & that he is going to help you get healthy.

May 08 2020

Review for Dr. Bonilla

I love doctor AC and his staff! Very kind, responsive, and empathetic. It’s nice to have a PC that truly cares. I highly recommend.

Sean Merrill May 06 2020

Review for Dr. Chakrabarti

Dr. Pedro Bonilla, MD is the man! I was so sceptical that a psychiatrist could actually help me with the issues I was battling, but after listening intently to my story in our very first session, he made the accurate diagnosis and prescribed medication that has truly been life-changing.

May 05 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is extremely knowledgeable in is his field. I strongly recommend him to anyone that is looking for a new physician. He is extremely compassionate about his patients and his work. However, he recently suggested a new medication that has changed my life.

Apr 30 2020

Review for Dr. Bonilla

Great orthopedic doctor .explains everything completely and is very good with patients. Would highly recommend him for any care needed in his practice.

Mike Leary Apr 29 2020

Review for Dr. Fanuele

Apr 29 2020

Review for Dr. Bonilla

Jillian Gustafson Apr 28 2020

Review for Dr. Franklin

Dr. Pedro Bonilla, MD is so helpful knowledgeable and is aware of mental health stigmas and what is best for patients well being

Evangeline Everly Apr 28 2020

Review for Dr. Bonilla

Dr. Oliver has been my families doctor for a number of years. He's quiet but very knowledgeable and very much on "top of his game". I have total trust in all he does. He treats us as if we are his only paitients! Kudos to a great doctor like this!

Paul and Suzette Apr 28 2020

Review for Dr. Oliver

Dr. Pedro Bonilla, MD, is very patient and empathetic to your concerns, or problems. He is compassionate and kind.

Elijah Caldwell Apr 27 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is an incredible doctor. His level of attention and concern is incredibly comforting, especially during a trying time. I would recommend him to anyone seeking help for sleep issues, and mental health.

Dr Hassan Elhais Apr 25 2020

Review for Dr. Bonilla

Excellent!

Robert Muir Apr 25 2020

Review for Dr. Blegen

Dr. Pedro Bonilla, MD answered all my questions and was very informative. My procedure went great and I feel good. Would definitely recommend him

Apr 23 2020

Review for Dr. Bonilla

Excellent doctor. Very empathetic, caring. I had panic attacks and now they are gone. My life has truly changed. I was afraid of going out. Thank you, Dr. Pedro Bonilla, MD

Abena Chidozie Apr 21 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD has incredible quality of empathizing, explaining your problem logically, breaking it down in small parts and resolving each with defined methods. He wants to train you to resolve your problem by yourself.

Anne Apr 20 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is great to work with. He helped me through some tough times and continues to help me. I would like to recommend this Doctor.

Apr 15 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD is a great doctor always dedicates time to me and treat me great make me feel that he truly care about my issues. I highly recommend him and his staff.

Apr 14 2020

Review for Dr. Bonilla

Excellent Psychiatrist who always has the time for an individual in need. I find him to be consistently caring, attentive and up to date on the newest approaches. Highly recommended.

Katharina Bösenecker Apr 10 2020

Review for Dr. Bonilla

been seeing Dr. Robke for over 20 years. He is the best around hands down!

long time happy patient Apr 09 2020

Review for Dr. Robke

Dr. Pedro Bonilla, MD is approachable, friendly and very empathetic. He has helped me and my family considerably. I will recommend this doctor.

Apr 09 2020

Review for Dr. Bonilla

Apr 08 2020

Review for Dr. Mehdi

One of the nicest doctors I’ve ever had the pleasure of dealing with, nothing was ever a problem, or his time, I was always grateful for his time and patience

Apr 07 2020

Review for Dr. Bonilla

One of the nicest doctors I’ve ever had the pleasure of dealing will, nothing was ever a problem, or his time, I was always grateful for his time and patience

Shimon Yelinek Apr 07 2020

Review for Dr. Bonilla

Dr Muppana is very much concerned about the health of her patients. She is patient enough to listen and answer the queries . She takes utmost care in diagnosing the illness, explaining it in detail and treating it accordingly.

Apr 03 2020

Review for Dr. Muppana

The whole process was handled in a professional manner. I made very comfortable about the procedure from the beginning. I found that the healing went as it was explained in the class before the surgery. There were no surprises. The process is like a well oiled machine.

David Byron Apr 03 2020

Review for Dr. Oliver

Had a real health anxiety due to recent world events, Dr. Pedro Bonilla, MD.was very helpful for my anxiety, highly recommended even if you need to budget for private treatment, its worth it

Araminta Brown Apr 01 2020

Review for Dr. Bonilla

Dr. Marglin is an absolutely wonderful doctor. She is absolutely the best ! I was a patient of hers for over 9 years and would highly recommend her to anyone, without a doubt . .

Frank Koziel Mar 30 2020

Review for Dr. Marglin

Dr. Bakar is kind and thorough. She may run late at times, but the front office staff are very good about keeping you posted about what is going on. She is a wonder physician!

Nancy Sullivan Mar 27 2020

Review for Dr. abu Bakar

Been a great help

Mar 27 2020

Review for Dr. Doan

Mar 26 2020

Review for Dr. Bonilla

Polite, but when I told him my health issues(which still going on since late 2017) said I should take a pill. Never will refer him to anyone. It's not in my head and how dare he! If I could submit and negative star, I would.

Mar 25 2020

Review for Dr. Nahill

James F. Clark Mar 25 2020

Review for Dr. Oliver

I am a senior with multiple conditions. He was very thorough and attentive. In the six months since I have been his patient he has changed several of my medications and improved my quality of life greatly. Highly recommend.

Mar 20 2020

Review for Dr. Hass

Happy to say that my total hip replacement by Dr. Oliver in March 2020 went very well. He and his staff were so helpful throughout the whole process. I highly recommend Plymouth Bay Orthopedics.

Denise Mar 20 2020

Review for Dr. Oliver

Mar 18 2020

Review for Dr. Bonilla

Mike Mar 15 2020

Review for Dr. Oliver

Amanda Cerney Mar 13 2020

Review for Dr. Bonilla

Judith Brown Mar 13 2020

Review for Dr. Dafford

Adam J Clarke Mar 12 2020

Review for Dr. Bonilla

Was very pleased with dr.oliver and his staff.. efficient, courteous and professional!

Danielle Desruisseaux Mar 11 2020

Review for Dr. Oliver

Mar 11 2020

Review for Dr. Bonilla

Joseph Schwartz Mar 11 2020

Review for Dr. Mehdi

DEQ Mar 08 2020

Review for Dr. Chuang

Dr. Pedro Bonilla, MD takes the time to listen to both sides of the story and seems to be good at trying to work out comprise between both partners.

Lina Franco Attorney Mar 06 2020

Review for Dr. Bonilla

Dr. Pedro Bonilla, MD has been incredible and helped me get through an extremely traumatic time in my life. I highly recommend him!!

Monica leastin Mar 05 2020

Review for Dr. Bonilla

Mar 05 2020

Review for Dr. Murray-Leisure

This brilliant doctor saved my life this past year. I was in the ER in total renal failure. I am here today, thank to this wonderful doctor.

Deb Deagle Mar 03 2020

Review for Dr. Lazowski

Frank De-Levi Feb 28 2020

Review for Dr. Bonilla

Jerry Allen Feb 28 2020

Review for Dr. Fanuele

Always listens, explains things clearly and has been responsive to my questions and concerns.

Feb 27 2020

Review for Dr. Metzger

Dr. Pedro Bonilla, MD is compassionate and grounded in sound therapy approaches. Caring, funny and thorough, He works to identify key issues and then provides insightful approaches to begin to address the issues and help modify behavior. He is sincere and kind.

Feb 27 2020

Review for Dr. Bonilla

Location

Beth Israel Deaconess Hospital - Plymouth

275 Sandwich St, Plymouth, MA 02360