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Berkshire Medical Center

Berkshire Medical Center is a medical facility located in Pittsfield, MA. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™.

53%

Patient Experience Rating

11% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
59%

Patients who gave a rating of 9 or 10

6% lower than the national average

53%

Would definitely recommend

11% lower than the national average

Berkshire Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%49%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%50%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%47%

Berkshire Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%39%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%66%

Providers

Provider Reviews

I had a great exprience with Dr. Kane. Everything went well and I have healed nicely. I had a total shoulder joint replacement. I would recommend her.

Jun 09 2024

Review for Dr. Kane

Treated me while in dire need. Receptive and caring doctor. We live in the state of Florida half the year and I see him in the interim if I have an issue. Was helpful and communicated directly with my other health professionals in ordering the right tests and arriving at the diagnosis.

DH Jun 06 2024

Review for Dr. Zygawski

Dr. Sage explained everything perfectly and my knee replacement surgery went smoothly. I highly recommend Dr. Sage!!!

Darlene Ross Jun 06 2024

Review for Dr. Sage

He always asks how you have been at the beginning of each visit and does an exam. He asks questions and reviews things. I have always had a good experience with him and his staff in person and with televisits.

Jun 04 2024

Review for Dr. O'Connell

Knowledgeable practitioner who provided ample time to discuss my procedure and anticipated outcomes.

May 30 2024

Review for Dr. Mitts

Location

Berkshire Medical Center

725 North St, Pittsfield MA 01201

CallDirections

(413) 447-2000

Frequently Asked Questions

Where is Berkshire Medical Center located?

Berkshire Medical Center is located at 725 North St, Pittsfield, MA 01201. Find other locations and directions on Healthgrades.

Has Berkshire Medical Center won any recent awards from Healthgrades?

Yes, Berkshire Medical Center has been awarded with Outpatient Joint Replacement Excellence Award™ in the past two years.

Is Berkshire Medical Center highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Berkshire Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Berkshire Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Berkshire Medical Center profile..

How does Berkshire Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

725 North St

Pittsfield, MA 01201

Directions

(413) 447-2000