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Baystate Noble Hospital

Explore care at Baystate Noble Hospital in Westfield, MA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

67%

Patient Experience Rating

2% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

4% lower than the national average

67%

Would definitely recommend

2% lower than the national average

Baystate Noble Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%50%

Baystate Noble Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%71%

Providers

Provider Reviews

Dr. Ro and his associates are simply the best primary care provider team I have encountered. He takes as much time I need and is thorough and caring. His associates (Julie, Kara and Kaitlin) are professional and compassionate. I have had several serious health challenges in the past two years and...

John Jul 17 2024

Review for Dr. Ro

Im very impressed with how i was treated. I recently ruptured my achilles and was worried i might not be able to walk properly again. Dr. Chertoff and his staff got me into surgery quickly and performed effectively. Helping me with my LOA and allowing me to set my own deadlines. I see a lot of bad...

Joey K Jul 08 2024

Review for Dr. Chertoff

I have been a patient of Dr. Mac about 8 years, and, I have always found her to be thorough, compassionate and a pleasure to deal with. I have never felt rushed, she explains issues slowly and clearly and recommends options for each issue.What I also love is that if you have a concern, the staff...

Diane L-D Jul 04 2024

Review for Dr. Macmillan

I went with my senior mom to her follow up appointment. Found her to be rushed. She went over clinical history, test results and medications. Asked us to follow up with specialist. Wasn't in the mood to listen nor did she ask if my mother had any other concerns. Offered a TDS shot and went on her...

Jun 22 2024

Review for Dr. Shain

She is kind and compassionate and answered all my questions!

Jun 14 2024

Review for Dr. Paadam

Location

Baystate Noble Hospital

115 W Silver St, Westfield MA 01085

CallDirections

(413) 568-2811

Frequently Asked Questions

Where is Baystate Noble Hospital located?

Baystate Noble Hospital is located at 115 W Silver St, Westfield, MA 01085. Find other locations and directions on Healthgrades.

Has Baystate Noble Hospital won any recent awards from Healthgrades?

No, Baystate Noble Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baystate Noble Hospital highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baystate Noble Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 8 hospital services. View more details here.

How do I get in at Baystate Noble Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Baystate Noble Hospital profile..

How does Baystate Noble Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

115 W Silver St

Westfield, MA 01085

Directions

(413) 568-2811