Baystate Noble Hospital

68%

Patients that would definitely recommend
2% lower than the national average


Baystate Noble Hospital is a medical facility located in Westfield, MA. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

68%

Would definitely recommend
2% lower than the national average

Baystate Noble Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Baystate Noble Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Highly skilled and experienced in angioplasty procedures. Highly recommend him.

Ms Tiffany Aug 12 2020

Review for Dr. Dias

Fantastic physician

Aug 08 2020

Review for Dr. Khaleghi

Thomas Family Aug 01 2020

Review for Dr. Bigda

My experience was a pleasant one. She listened to everything I had to say and answered all my questions I have had alot of doctors. I had a liver transplant 6 years ago. She made me feel most at ease out of the other doctors. I highly recommend her to others

Jul 22 2020

Review for Dr. Greco

I have been a Patient of Dr Krulewitz for over 30 years. I feel he cares deeply for my health and wellbeing physically and emotionally. He is prompt and thorough. Thank you Dr K

Joyce R Jul 09 2020

Review for Dr. Krulewitz

Patricia E Brennan Jun 16 2020

Review for Dr. Borowsky

Jun 16 2020

Review for Dr. Kenia

I would give him high recommendation as he has performed surgery twice on my husband, and several other individuals who I recommended to him with great success and results.

Nancy Talbot Jun 10 2020

Review for Dr. Lehman

Dr Corsetti is always kind and courteous. He comforted me when I showed signs of concern regarding my upcoming operation.

Jun 06 2020

Review for Dr. Corsetti

Dr. Bigda has been my Primary Care Physician for over 10 years and in 57 years, I've yet to meet a better doctor or a finer person.

Scott McNicholas May 29 2020

Review for Dr. Bigda

He has done my right knee replacement 2 years ago and it's very much inproved.Im about to have him do the other knee next week and I'm very confident he will do a grate job again.Thank you Dr Lehman.

Peter Will May 29 2020

Review for Dr. Lehman

Dr. Peter Pascal is the greatest! Would recommend him anytime!

Diane May 29 2020

Review for Dr. Pascal

Nancy DiRocco May 29 2020

Review for Dr. O'Shea

Dr. Corsetti was great, answered all questions and was thorough with his explanation for next step.

Daniel J. Murphy May 23 2020

Review for Dr. Corsetti

Was very thorough and concerned about my condition

May 19 2020

Review for Dr. Lehman

Dr. Lehman is a highly talented surgeon. He replaced two knees and two hips for me. Each surgery recovered wonderfully with minimal scaring. Doing the best for his patients is his highest priority.

May 15 2020

Review for Dr. Lehman

He’s an excellent surgeon but leaves a lot to be desired on his bedside manner. He’s very short with you and doesn’t give you much time. Has no personality.

May 13 2020

Review for Dr. Corsetti

Very professional office staff, short wait times for appointments. Dr. Wint answered all the questions I had in a thorough and clear manner.

Ron D. May 13 2020

Review for Dr. Wint

COVID expert

Scott May 12 2020

Review for Dr. Bayuk

Dr. Corsetti is amazing. He takes time to explain everything to you. He does it in a way that makes you feel good about what’s wrong & what your options are to have it taken care of. He’s very thorough & makes you feel comfortable with him. I highly recommend him.

Margaret Kennedy May 10 2020

Review for Dr. Corsetti

Dr. Wint was the best. From the first day he did x-rays, scheduled a MRI then surgery. He referred me to physical therapy after the surgery. Follow up was a breeze. His office is clean and the staff is very friendly and helpful. I highly recommend him!

Terry Tulyholowycz May 09 2020

Review for Dr. Wint

Visited for shoulder and accompanied neurological issue, Dr. Corsetti was grea. He was knowledgeable, compassionate, explained things well and was attentive and listened to my concerns. He made a quick referal for the neuro problems.

Jmc Apr 24 2020

Review for Dr. Corsetti

Dr. Lehman and the staff are wonderful. Very thorough in their explanations and desire to help.

Apr 21 2020

Review for Dr. Lehman

It was a pre o visit. Due to the Covid 19 issues, the meeting was quick and to the point. Surgery scheduled for tomorrow

Steve White Apr 17 2020

Review for Dr. Corsetti

Dr Schwartz is everything you hope a physician to be. She’s extremely knowledgeable, kind and compassionate.

Apr 07 2020

Review for Dr. Schwartz

Would I visit this practice = NO. I can not recommend this office. I was a patient for 3 years and NEVER saw the DOCTOR. The office staff was rude and refused to work with me. My recommendation would be to find a different provider.

Mark Baran Mar 29 2020

Review for Dr. Bigda

Lucille Passer Mar 21 2020

Review for Dr. Chauhan

My husband and I met Dr. Buffum for the first time one week ago. I hadn't seen my original Dr. Because he left the practice, to say the least Dr. Buffum listened to my concerns and put me at ease.

Patricia Constant Mar 21 2020

Review for Dr. Buffum

I went to see D4 Ghaoui for some pain and I was so impressed with him. He spent a lot of time with me and explained everything. He is one of the best Doctor's I've ever seen. Nice to find someone that truly cares.

Richard Henry Mar 21 2020

Review for Dr. Ghaoui

Dr. Wint is great! He explains everything without using a multitude of medical terms. Surgery was a breeze. All the staff is kind and courteous. A great team!

Mar 05 2020

Review for Dr. Wint

Feb 27 2020

Review for Dr. Bigda

Dr Ishak is wonderful. I saw him for over 20 years before we moved to FL. I would recommend him to anyone. Always listens-office staff gets you right in for illness-never a problem with pharmacy.

Feb 17 2020

Review for Dr. Ishak

Very knowledgeable and professional. I like his demeanor alot. Has a large patient following due to his friendly and comforting approach.

Mitchell Feb 13 2020

Review for Dr. Brackman

Teresa Feb 10 2020

Review for Dr. Wint

Very professional and patient Doctor. She took her time and answered all my questions. Very thoughtful Doctor. She provided me with full explanation of my pregnancy and was very supportive.

Bassouma Feb 06 2020

Review for Dr. Balkin

H. Foggon Jan 31 2020

Review for Dr. Braden

Dr Van Stee is amazing!

Jan 26 2020

Review for Dr. van Stee

Not good. I didn't feel that he explained my condition and what procedures he was going to try on me and why. My lack of understanding makes me very uncomfortable, perhaps even untrusting.

Kristina Jan 25 2020

Review for Dr. Borowsky

MMS Jan 23 2020

Review for Dr. Bernaiche

Dr van Stee is amazing I can breath because of her

Laurie Nulph Jan 21 2020

Review for Dr. van Stee

Louis in Westfield - Jan 09 2020

Review for Dr. Pierangelo

Dr. Glynn is an outstanding provider. He is not only very knowledgeable in this field, but also compassionate and kind. He listens carefully and is never too busy to answer questions. He is truly one of a kind!

Barbara Heyman Jan 07 2020

Review for Dr. Glynn

No bed side manner, seemed in a hurry to see me off without much concern for my issue. Was also rough even as I told him it was sensitive and it was obvious I was feeling discomfort. Not going back there again, at least not to this doctor. Staff was not very friendly either.

Jan 06 2020

Review for Dr. Harris

One of the best doctors I have ever seen. He is professional, down to earth, knows his stuff and cares about his patients. My whole family sees him. I recommend him to everyone.

Jan 03 2020

Review for Dr. Bayuk

Very kind and trustworthy. towards my daughter. She explains treatments and her assessments.

Jan 02 2020

Review for Dr. van Stee

He is the best. Very thorough. Listens well. Def knows whats best for whatever your diagnosis may be. Wears the nicest colongne ever! Hes a great man! I trust him totally!

Dec 23 2019

Review for Dr. Farooqui

Dec 20 2019

Review for Dr. Lehman

Daniel Mulvenna Dec 07 2019

Review for Dr. Lovelace

Dr. Iyer is very knowledgeable, caring and explains options well. We are very satisfied having him as my husband’s oncologist. He is very thorough and friendly. We recommend highly him.

Westfield, MA - Dec 05 2019

Review for Dr. Subramonia-Iyer

I had a wonderful experience with Dr. Greenbaum. He did both my hip replacements last summer and it was a life changer.

RYB Dec 05 2019

Review for Dr. Greenbaum

Had total left knee replacement on 11/1/19, everything going according to plan. Wound is healing perfect. Right hip and right knee to go winter into late spring. Great job Dr. Lehman.

Nov 24 2019

Review for Dr. Lehman

Caring and intelligent. We are fortunate to have such a good Doctor here.

Hannah Carrier Morgan in Easthampton, MA - Nov 22 2019

Review for Dr. Bigda

Dr. Jacobson always listens to me. He explores further if he doesn't understand what my concerns are. I have full confidence in him. His follow through is excellent.

Julie S. Ely Nov 22 2019

Review for Dr. Jacobson

Nov 13 2019

Review for Dr. Torio

Nov 04 2019

Review for Dr. Tyson

Nov 03 2019

Review for Dr. Bayuk

Great office

Jon Nov 01 2019

Review for Dr. Bayuk

Oct 26 2019

Review for Dr. Khan

Dr. O'Shea is excellent! Never had a bad experience with her. She's very easy to talk to, always listens attentively to concerns and throughly explains next steps.

Oct 15 2019

Review for Dr. O'Shea

Carol Killay Oct 08 2019

Review for Dr. Corsetti

Good man, easy to talk to. Doesn’t take to much to dishonest patients but really cares for most everyone. He’s been around the block and is also a marine engineer.

Andrew Hendrickson Oct 06 2019

Review for Dr. Bernaiche

excellent, honest pulled no punches , down to earth. Very happy to have met him.

Rick Henry Oct 04 2019

Review for Dr. Lovelace

Dr. Wint clearly explained everything to me, including diagnosis, surgery process and outcome. I'm an anxious person but his calm demeanor and expertise alleviated my fears. Plus, he just seems to be a nice person which goes a long way in my book.

K.W. Oct 01 2019

Review for Dr. Wint

M.C.Z. Sep 30 2019

Review for Dr. Russolillo

Highly unprofessional. Accused me of being unprepared because I didn’t do something Hebert never told me to do. Lied and said he called in a prescription that the pharmacy confirmed was never requested. No compassion.

Sep 29 2019

Review for Dr. Khan

My son has had some health issues and needed some allergy testing. Dr. Van Stee has been amazing! Very patient and kind. Explaining results and going over our plans for the future. So thankful for such an amazing Knowledgeable Dr!

Melissa G Sep 13 2019

Review for Dr. van Stee

Been a Patient of Dr. Fanti for many moons here. He is a doctor who is well focus on latest medical updates...very caring doctor and will do his best to keep you healthy. He been praticing for a long time here so he's a wiser one for sure.

Aug 27 2019

Review for Dr. Fanti

Dr. Garrity is extremely knowledgeable, caring, and professional. He is an excellent Doctor and I feel so blessed to have found him!

Nicky N. Aug 24 2019

Review for Dr. Garrity

Dr. Torio would be nice one visit and rushed and abrasive the next. Always cut you off mid sentence. Was annoyed when you asked questions. Forgets to order tests and why she is ordering them. I think she is too rushed and has too many patients. Not for someone with complicated medical issues.

Aug 14 2019

Review for Dr. Torio

CM Aug 07 2019

Review for Dr. Lehman

Jul 30 2019

Review for Dr. Darabi

Caring, attentive, understanding, compassion and loving!

Synthia Perrin Jul 24 2019

Review for Dr. Rousou

Jul 17 2019

Review for Dr. Sutton

Jun 29 2019

Review for Dr. Jacobson

very happy that he is helping me get to the bottom of my problem

Jun 21 2019

Review for Dr. Bigda

Jun 05 2019

Review for Dr. Cossin

Superb.

MA - May 31 2019

Review for Dr. Schwartz

Did not seem to have a grasp of basic medical conditions. Also, made recommendations that didn’t make sense.

MA - May 31 2019

Review for Dr. Cody

Not a caring doctor.

MA - May 31 2019

Review for Dr. Weston

Excellent communication. Pro active with indicated tests. Takes time to explain any issues or concerns.

May 30 2019

Review for Dr. Torio

Dr. Jacobson has been our doctor for more than 15 years. He saved my husband's life. He is simply the best. He listens. He cares. He is personable. He practices medicine, he doesn't make assumptions. He's truly one of a kind.

May 30 2019

Review for Dr. Jacobson

May 10 2019

Review for Dr. Beneitone

Always on time and he explained everything to where I understood everything and there were no surprises.

May 10 2019

Review for Dr. Wint

I found her to be very personable and very thorough and caring.

May 03 2019

Review for Dr. Glover

I had 2 knees and a hip replacement. Wonderful surgeon, he explained every detail of the procedure so that I would understand what was going to happen. Really liked him and his staff so professional

Apr 25 2019

Review for Dr. Greenbaum

I need to report him to Baystate so they will do something to this Dr if you can call him that. When you visit Noble hospital and you hear from workers there how everyone complains about him. What are they doing about it?? He needs lots of training . or he's beyond that

Apr 17 2019

Review for Dr. Nathanson

Apr 03 2019

Review for Dr. Torio

Dr. O'Shea is always quick and to the point. Never had a bad visit. She's very knowledgeable and smart. Couldn't ask for a better doctor!

Mar 31 2019

Review for Dr. O'Shea

Dr. Greenbaum was an excellent doctor & I would recommend him to anyone 100%. He will really be missed from New England Orthopedics.

Mar 28 2019

Review for Dr. Greenbaum

Terrible experience. Shame on them for treating me the way they did. Would not reccomend and will likely travel to Boston to avoid further contact.

Mar 26 2019

Review for Dr. Lee

Dr. Reid is very professional. He asks the right questions and exhibits a genuine care for his patient. He is soft-spoken but his instructions and recommendations are clear and specific. I am totally secure and confident in his care.

Mar 19 2019

Review for Dr. Reid

Dr. Khan has helped me lose more than 40 pounds. He listened to my challenges in losing weight and we made a plan that worked. I am very appreciative and happy with my success.

Mar 12 2019

Review for Dr. Khan

Staff is great and Dr. explained things well. Great experience.

Mar 05 2019

Review for Dr. van Stee

Hes awesome....

kadtie in FLORENCE, MA - Mar 02 2019

Review for Dr. Bayuk

KittyCat11 in Springfield, MA - Feb 27 2019

Review for Dr. Martin

Dr. Torio is very thorough, knowledgeable, and responsive. She is the best doctor I have ever had. She has personally phoned me about referrals and test results.

Michelle Martinat in Westfield, MA - Feb 20 2019

Review for Dr. Torio

Location

Baystate Noble Hospital

115 W Silver St, Westfield, MA 01085

Frequently Asked Questions

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